Évaluations des clients U-Haul Moving & Storage at Nellis Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Nellis Blvd

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Geri Lynn S. le

Évaluation :

It was clean and neat Service was nice

Johnny K. le

Évaluation :

I called to reserve a 15’ truck. It was an 800 number. I said I wanted to rent a truck from THIS location. I called to change the pickup date and time. That’s when I found out that I had been scheduled to pick up the truck at a different location. I canceled it out and rescheduled the pickup at the Nellis location. Y’all canceled my scheduled pickup at this location and I had to redo all the paperwork. Ya put me behind on a very tight schedule. I did everything that was needed to insure I would get the truck at the time and date that I needed it. You people screwed it up from the beginning. This is twice now. Ya got one more strike. As far as I’m concerned; With as much grief your people caused me on this last rental, y’all owe me a free rental.

Felix A. le

Évaluation :

Nothing everything was great from the beginning until I return the truck

Andrew F. le

Évaluation :

The lady who took the reservation was really rude she was very pushy, there was no need for her to keep yelling. She was lucky my husband was calm because if it were me it would have been different.

David L. le

Évaluation :

They were extremely helpful and understanding after driving in from out of state. They took their time to familiarize me with their facility and I really appreciated it.

Jeanne J. le

Évaluation :

Le client n'a pas laissé de commentaire.

shanita M. le

Évaluation :

The employees that check the truck When returned tried to inflate the bill, by adding gas that I already replaced and insurance that decline. I had to go home to get the proof when picking up as proof of the gas etc, another employee help out and adjusted it for me.

Paul C. le

Évaluation :

Le client n'a pas laissé de commentaire.

DIANNA T. le

Évaluation :

Very prompt. And friendly

Tina H. le

Évaluation :

The truck I rented the back door kept getting stuck

BRANDON C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Victor C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jorge A. le

Évaluation :

Thanks for service

Debbie J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Johnny K. le

Évaluation :

Le client n'a pas laissé de commentaire.

teresa T. le

Évaluation :

Le client n'a pas laissé de commentaire.

JASON C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert H. le

Évaluation :

Quick check out. TY

Deshaya J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark T. le

Évaluation :

Yes, especially, upon arrival, on Wed., Oct. 9, time pressure, to turn my truck in at another location, to get some of my stuff in storage, then to have First Month Free. Staff was great.

Angel R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tanya T. le

Évaluation :

Nothing.

Michael G. le

Évaluation :

took a long time,lot of people at counter

Angel T. le

Évaluation :

Thank you guys for making sure I had a great experience with UHaul!! I’d recommend definitely!

Arturo C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly G. le

Évaluation :

From the moment I walked into this location it was pleasant. The service was phenomenal. All of the staff word joyful and they all were willing to help. I really enjoyed my U-Haul experience.

Raymond G. le

Évaluation :

Nothing everything was highly exceptional.

Kassandra J. le

Évaluation :

The truck was dirty.

Carolyn S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Johnny K. le

Évaluation :

I rented a 15’ Van for a day. Turned out that I needed it for 2 days. The salesperson said that it would be no problem. On the second day I got a phone call from U-Haul; The man wanted to know why I had not returned the van by 7am. I told him that I needed it for a second day. He demanded that I tell him when I plan on bringing it back. At first I told him 4 pm (I was paying for a second day and it was not due back until 7 am the following morning), but he (in an angry voice) said FOUR OCLOCK. I then told him 1 pm. He stated; “I expect to see it returned at 1 pm and I’ll make a note on your contract.”. His attitude forced me to bring it back before I was done with it. I didn’t hear any angry voices when I paid for the extra day, although I only used it half a day. I don’t do business with people or companies that have that type of attitude. I’ll never rent anything from U-Haul again.

ralph C. le

Évaluation :

Employee shouldn’t be asking to bum cigarettes off of customers

Karen L. le

Évaluation :

Check in and check out went smoothly and exactly what I needed for the day.

Nicholas L. le

Évaluation :

Friendly and knowledgeable staff. Equipment in great condition and easy pick up and drop off

Jason L. le

Évaluation :

Horrible Customer Service from Dillion. After I tried to explain why I drove all the way to Las Vegas to pick up the car hauler trailer because of what happened in mesquite Nevada he insisted charging me a one way fee which was double. I said it isn’t supposed to be one way because of the situation in mesquite he says what part of one way do you not understand. I stoped and asked for a manager he replied your looking at him and threaten to take me outside on two different times ( assuming to fight) the other employees were so appalled they called they general manager at home. I really hope someone from uhaul addresses this horrific situation.

Glen B. le

Évaluation :

Verbal confrontation with employee Tyrell. I had stopped my truck to open the door for an elderly couple.

LEONARDO L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert H. le

Évaluation :

Not necessary

Jeff T. le

Évaluation :

Self check out online once equipment returned ...would eliminate counter congestion.

Jose S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark T. le

Évaluation :

Employees were attentive & helpful & good natured

Holly R. le

Évaluation :

The office staff was excellent. However, the heavy-set man who works there in the lot is very RUDE.

patricia E. le

Évaluation :

Very friendly and accommodating. Would recommend.

Ed W. le

Évaluation :

We appreciated that you keep the temperature comfortable to go into our storage and do what we needed to do during the time we had our storage with you. Thanks

Theresa M. le

Évaluation :

Rosetta was professional, friendly and helpful. Excellent customer service!

Holly R. le

Évaluation :

Everyone there is very pleasant and we were able to get a convenient storage unit and return the truck and trailer without any difficulty.

Nancy D. le

Évaluation :

I appreciate everything you guys did for me. You are the BEST. Thank you

JULIUS S. le

Évaluation :

I will use U haul again if I need too.

Ina M. le

Évaluation :

All the staff was very helpful. Many Thanks to Rosetta

Judith S. le

Évaluation :

Safe were helpful and very friendly, i would recommend this place.

MARTY R. le

Évaluation :

Excellent customer service and clean facility

Michael KORY H. le

Évaluation :

Everything went off as planned picked up 26' truck everything was clean and the ppl were great to work with.. Always like using U-Haul because of the friendly and helpful staff. Will highly recommend

Jeanette S. le

Évaluation :

Some of the team Members were lazy and made the good people look bad

Jamal W. le

Évaluation :

Everyone there is great especially the Gm and one guy who stands out name Shane.

rose b. le

Évaluation :

Thanks

Margarita L. le

Évaluation :

A very Clean and Secure Storage Facility !

Margarita L. le

Évaluation :

I was very impressed by the courtesy and professionalism by all the staff at this location. Well done!

Florence A. le

Évaluation :

I would gladly recommend people to come to this place of business.....I would not tell them or let them do business with the one uhaul company in the springs off GOGs they give you broken equipment

precious g. le

Évaluation :

Love the manger I didn't get her name but we was stressing out about moving in a storage and it was one left and she was helpful sweet kind hearted she is awesome thanks .

Kerry C. le

Évaluation :

I had a storage here for 4 yrs. It was affordable and very secure. I reserved a trailer to collect my belongings and it was there on time when I showed up. Very helpful and friendly.

JERMAINE V. le

Évaluation :

Sherry and Destini where very professional and caring.

Crystal M. le

Évaluation :

Great

angela t. le

Évaluation :

All of U Haul Associate is excellent. Thank you.

Kathy K. le

Évaluation :

Service was great and personal was very well informed

sergio b. le

Évaluation :

Great experience, very informative, would come back again and recommend to family m friends.

will p. le

Évaluation :

Uhaul truck broke down in California towards national city California. Couldn't get home. Horrible service. Windshield wiper fell off due to being zip tied on and was in heavy rain driving. Almost we

Paul B. le

Évaluation :

Thanks

Teneeka A. le

Évaluation :

Thank God for uhaul.....And thank you Uhaul for making a way. Uhaul was there for me.

Lizette J. le

Évaluation :

My whole experience was great, everyone went over and beyond my expectations. Very helpful thank you for all your help

Deborah S. le

Évaluation :

II like the indoor storage unit and very secure and staff are very friendly.

Ashley S. le

Évaluation :

I love this storage and how they keep it secure and climate control. Employees are so awesome and they provide such an amazing experience with their customer service. Thank you

robert s. le

Évaluation :

Excellent service

Yesenia G. le

Évaluation :

My First time renting A trailer overall good experience, friendly and helpful staff.

brittany c. le

Évaluation :

Excellent service all the way around

Paul B. le

Évaluation :

Customer service was excellent, attention to my needs were met 100 percent.

elizabeth j. le

Évaluation :

I did the early check in on my computer and did that make a difference! I was in and out with the truck in minutes! The man who waited on me was courteous, professional and pleasant! Thanks!!

Mary T. le

Évaluation :

Nice staffing

Jack H. le

Évaluation :

Very friendly and professional. The check in on the return was painless. Very quick and no wasted time. Explanation on storage was very good and clear. Thank you

BETH S. le

Évaluation :

My unit was burglarized several times. Need to do something about after hours access, as that is when the burglaries happen.

Tanya G. le

Évaluation :

The general manager was very helpful. I appreciate Sherry.

virginia b. le

Évaluation :

The management team were very friendly and helpful when I set up the unit. They took the time to help me select a unit that was convenient for me and explain the fees and usage.

ronnie b. le

Évaluation :

You don't leave enough space for a real comment. Just say, I have had 3 major, bad experiences with UHaul. I did not choose this company, my son did. 3 breakdowns, burned out engine on a 2500 mi move

Ideya D. le

Évaluation :

Customer service was above and beyond..Thank you.

Rose G. le

Évaluation :

The staff were friendly and curtious. the storage facility was clean and well lit. the experience was pleasant and I would recommend to family and friends.

Mickey W. le

Évaluation :

Facility was always clean and secure... Staff was always happy and willing to help when needed. They are VERY knowledgeable and friendly... Always looking to go above and beyond to help out customers

Tristan H. le

Évaluation :

Would use again and recommend.

Jacqueline C. le

Évaluation :

Very clean great staff but the hours didn’t work for me they close to early

DEBORA S. le

Évaluation :

I moved out on Sat. 8/25/18. My rent was due on 9/4/18. After everything was out I went to the office to close out an I should have had a refund of 10 days. The guy said Sorry no refund for the days.

Kendra P. le

Évaluation :

I was in a hurry and I was able to get information and get the storage I needed without any hassles.

leslie n. le

Évaluation :

They were awesome.

Darla A. le

Évaluation :

Super facility and staff

Nelson B. le

Évaluation :

Great place for my needs,clean secured friendly staff... very busy all the time

ray b. le

Évaluation :

Great service.

brian h. le

Évaluation :

N/A

CHARLES P. le

Évaluation :

Great customer service staff

mario m. le

Évaluation :

Great friendly place to store your personals,furniture and what ever you want.secure place would recommend to anyone.

Collette W. le

Évaluation :

Very nice experience with all staff members.

james m. le

Évaluation :

They tried to charge me for "damage to the lock".. $75 for a simple metal slide lock that couldn't be more than $15..