Évaluations des clients U-Haul Moving & Storage at Nellis Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Nellis Blvd

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

LEONARDO L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert H. le

Évaluation :

Not necessary

Jeff T. le

Évaluation :

Self check out online once equipment returned ...would eliminate counter congestion.

Jose S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Margaret W. le

Évaluation :

You're doing all the right things

Brian G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Monica S. le

Évaluation :

Le client n'a pas laissé de commentaire.

John P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mark T. le

Évaluation :

Employees were attentive & helpful & good natured

David M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Angel M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Herbert T. le

Évaluation :

Cockroaches in the truck when we opened it.

Matthew P. le

Évaluation :

Truck didn't run great.went back charge me 3 extra miles when i didn't go over my 15 mile estimate.the worst thing is after moving all weekend is to drop off the truck and see that someone smashed the back window of my suv ransacked my truck ,then cut battery terminals and stole my battery.pretty upset with uhauls security.the girl also said they don't think the cameras were working and she would put in a claim.but could not give me any numbers or info.real professional

Rachel W. le

Évaluation :

Le client n'a pas laissé de commentaire.

leticia G. le

Évaluation :

When we dropped off our equipment they were fast helping us , we didn’t have to wait at all 5 min tops, which helped since we had a long drive back home to Indio Ca,

Stephen M. le

Évaluation :

Le client n'a pas laissé de commentaire.

nhc llc culinary F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jessica L. le

Évaluation :

Keep everything the same

joseph K. le

Évaluation :

I waited half an hour in line though I had a reservation. Your apparently new policy of having 2 phone numbers that must be called to confirm is ridiculous. MY name is on the contract...not anyone else whose phone # I was forced to release. My girlfriend was at work and calling her at work for anything other than an emergence is out of line.

Steven A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Angelia T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Seneca W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carla H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maria C. le

Évaluation :

Le client n'a pas laissé de commentaire.

patricia S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Pete I. le

Évaluation :

Bad customer service. The equipment check-in person(name tag not visible) was very rude, not presentable, talked about us when we left to his co-worker, and charged us for the dolly we didn’t even use/touched.

John Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gladys P. le

Évaluation :

Le client n'a pas laissé de commentaire.

kathryn J. le

Évaluation :

Was annoyed with 3 phone calls in 2 days from this location...I finally asked if they were worried I was not going to return the truck. Also an over do on the e-mail.

Melissa C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Yanira B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Hugo M. le

Évaluation :

i was waiting more than 30 because short in representatives, just one person, and 7 persons waiting in the line at 5 pm.

Brandon L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Abel M. le

Évaluation :

Horrible service and I have extra charges on my account

Richard D. le

Évaluation :

Everyone there was very polite and helpful. Like the service that l was given.

Holly R. le

Évaluation :

The office staff was excellent. However, the heavy-set man who works there in the lot is very RUDE.

patricia E. le

Évaluation :

Very friendly and accommodating. Would recommend.

Ed W. le

Évaluation :

We appreciated that you keep the temperature comfortable to go into our storage and do what we needed to do during the time we had our storage with you. Thanks

Theresa M. le

Évaluation :

Rosetta was professional, friendly and helpful. Excellent customer service!

Holly R. le

Évaluation :

Everyone there is very pleasant and we were able to get a convenient storage unit and return the truck and trailer without any difficulty.

Nancy D. le

Évaluation :

I appreciate everything you guys did for me. You are the BEST. Thank you

JULIUS S. le

Évaluation :

I will use U haul again if I need too.

Ina M. le

Évaluation :

All the staff was very helpful. Many Thanks to Rosetta

Judith S. le

Évaluation :

Safe were helpful and very friendly, i would recommend this place.

MARTY R. le

Évaluation :

Excellent customer service and clean facility

Michael KORY H. le

Évaluation :

Everything went off as planned picked up 26' truck everything was clean and the ppl were great to work with.. Always like using U-Haul because of the friendly and helpful staff. Will highly recommend

Jeanette S. le

Évaluation :

Some of the team Members were lazy and made the good people look bad

Jamal W. le

Évaluation :

Everyone there is great especially the Gm and one guy who stands out name Shane.

rose b. le

Évaluation :

Thanks

Margarita L. le

Évaluation :

A very Clean and Secure Storage Facility !

Margarita L. le

Évaluation :

I was very impressed by the courtesy and professionalism by all the staff at this location. Well done!

Florence A. le

Évaluation :

I would gladly recommend people to come to this place of business.....I would not tell them or let them do business with the one uhaul company in the springs off GOGs they give you broken equipment

precious g. le

Évaluation :

Love the manger I didn't get her name but we was stressing out about moving in a storage and it was one left and she was helpful sweet kind hearted she is awesome thanks .

Kerry C. le

Évaluation :

I had a storage here for 4 yrs. It was affordable and very secure. I reserved a trailer to collect my belongings and it was there on time when I showed up. Very helpful and friendly.

JERMAINE V. le

Évaluation :

Sherry and Destini where very professional and caring.

Crystal M. le

Évaluation :

Great

angela t. le

Évaluation :

All of U Haul Associate is excellent. Thank you.

Kathy K. le

Évaluation :

Service was great and personal was very well informed

sergio b. le

Évaluation :

Great experience, very informative, would come back again and recommend to family m friends.

will p. le

Évaluation :

Uhaul truck broke down in California towards national city California. Couldn't get home. Horrible service. Windshield wiper fell off due to being zip tied on and was in heavy rain driving. Almost we

Paul B. le

Évaluation :

Thanks

Teneeka A. le

Évaluation :

Thank God for uhaul.....And thank you Uhaul for making a way. Uhaul was there for me.

Lizette J. le

Évaluation :

My whole experience was great, everyone went over and beyond my expectations. Very helpful thank you for all your help

Deborah S. le

Évaluation :

II like the indoor storage unit and very secure and staff are very friendly.

Ashley S. le

Évaluation :

I love this storage and how they keep it secure and climate control. Employees are so awesome and they provide such an amazing experience with their customer service. Thank you

robert s. le

Évaluation :

Excellent service

Yesenia G. le

Évaluation :

My First time renting A trailer overall good experience, friendly and helpful staff.

brittany c. le

Évaluation :

Excellent service all the way around

Paul B. le

Évaluation :

Customer service was excellent, attention to my needs were met 100 percent.

elizabeth j. le

Évaluation :

I did the early check in on my computer and did that make a difference! I was in and out with the truck in minutes! The man who waited on me was courteous, professional and pleasant! Thanks!!

Mary T. le

Évaluation :

Nice staffing

Jack H. le

Évaluation :

Very friendly and professional. The check in on the return was painless. Very quick and no wasted time. Explanation on storage was very good and clear. Thank you

BETH S. le

Évaluation :

My unit was burglarized several times. Need to do something about after hours access, as that is when the burglaries happen.

Tanya G. le

Évaluation :

The general manager was very helpful. I appreciate Sherry.

virginia b. le

Évaluation :

The management team were very friendly and helpful when I set up the unit. They took the time to help me select a unit that was convenient for me and explain the fees and usage.

ronnie b. le

Évaluation :

You don't leave enough space for a real comment. Just say, I have had 3 major, bad experiences with UHaul. I did not choose this company, my son did. 3 breakdowns, burned out engine on a 2500 mi move

Ideya D. le

Évaluation :

Customer service was above and beyond..Thank you.

Rose G. le

Évaluation :

The staff were friendly and curtious. the storage facility was clean and well lit. the experience was pleasant and I would recommend to family and friends.

Mickey W. le

Évaluation :

Facility was always clean and secure... Staff was always happy and willing to help when needed. They are VERY knowledgeable and friendly... Always looking to go above and beyond to help out customers

Tristan H. le

Évaluation :

Would use again and recommend.

Jacqueline C. le

Évaluation :

Very clean great staff but the hours didn’t work for me they close to early

DEBORA S. le

Évaluation :

I moved out on Sat. 8/25/18. My rent was due on 9/4/18. After everything was out I went to the office to close out an I should have had a refund of 10 days. The guy said Sorry no refund for the days.

Kendra P. le

Évaluation :

I was in a hurry and I was able to get information and get the storage I needed without any hassles.

leslie n. le

Évaluation :

They were awesome.

Darla A. le

Évaluation :

Super facility and staff

Nelson B. le

Évaluation :

Great place for my needs,clean secured friendly staff... very busy all the time

ray b. le

Évaluation :

Great service.

brian h. le

Évaluation :

N/A

CHARLES P. le

Évaluation :

Great customer service staff

mario m. le

Évaluation :

Great friendly place to store your personals,furniture and what ever you want.secure place would recommend to anyone.

Collette W. le

Évaluation :

Very nice experience with all staff members.

james m. le

Évaluation :

They tried to charge me for "damage to the lock".. $75 for a simple metal slide lock that couldn't be more than $15..