Le client n'a pas laissé de commentaire.Allison S.
Customer Reviews for U-Haul Moving & Storage at Northeast Expwy
Pour nous contacter
Chamblee, GA 30341
(@ Shallowford Rd and I-85)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.BENJAMIN K.
Nothing stood out and nothing was badCRAIG K.
Very nice and new equipment, was a pleasure working with it.RICHARD T.
Better signage at the facility.ERIK M.
Le client n'a pas laissé de commentaire.JERNARD W.
Le client n'a pas laissé de commentaire.ROBERT H.
Great service and Great peopleParysh M.
Le client n'a pas laissé de commentaire.Vanessa H.
The attendant was surly and rude. He did not understand I had no alternate phone number to verify I was a human, so he asked where my father was. He's dead, I said. Without blinking, he asked if I had a sister. I don't have another number means just that. I asked why he needed it in the first place. Because people are stealing our trucks he tells me. Really?! Put a tracker on them. I don't know a single rental company that doesn't do that. You're telling me that Uhaul doesn't? By the way, that verification is no where to be found in any of your information. I will actively tell anyone I come across about this awful experience - including on social media. Shame on you for hiring such fools.MARY B.
The staff at this location was outstanding. They were fast, friendly and provided outstanding customer service.RONNIE A.
Le client n'a pas laissé de commentaire.WILLIAM J.
Le client n'a pas laissé de commentaire.PAULDING C.
Le client n'a pas laissé de commentaire.Dan B.
Le client n'a pas laissé de commentaire.Brandon P.
No one picks up the phone or show a desire to help. The staff seems laidback and lazy.Gaurav S.
Le client n'a pas laissé de commentaire.morales v. | Expérience générale
Le client n'a pas laissé de commentaire.RODRIGO M.
Le client n'a pas laissé de commentaire.JESSE Z.
More detailed cleaning. Trash still in door cupholder area.Patrick F.
Great employees. Did an excellent job getting things doneStephen S.
Le client n'a pas laissé de commentaire.KAILA J.
I always enjoy renting my truck from the staff at 85/ and Shallowford! They're the best!!rochelle E.
Le client n'a pas laissé de commentaire.CHARLES W.
The local store in Chamblee for the past 2 months has not answered their phones when I've called. I was transferred to the 800 number. I tried to get access to my Ubox, I called - nothing. I went in person and left my info - nothing, the manager didn't call me back. After 2 days of silence, I had to send emails to UHAUL to get their attention and the issue was resolved, yet he was friendly when I went to get access to my Ubox. However, I have still not received a credit for my Ubox arriving late. The worker(s) who dropped off/picked up the Ubox was very friendly, best part of the experience.Camilo Z.
The original drop off place Car Simon was inaccessible had to find second drop off place, but all other service updates and communication were excellent!Leon P.
Le client n'a pas laissé de commentaire.JARED G.
Associate jose galicia was not helpful and seems to hate his job. I noticed my tank was less than 3/4 full and when he found out he gave me wrong keys. When given correct keys, he told me the new truck was next to the old truck so I had to try several next to them.Patrick Z.
The truck they assigned me did not have working A/C. It was the hottest ride for the first 80 miles until the sun went down. It did not drive smooth and it made a constant loud sound the entire time. Because I was on a tight schedule I did not have time to return it and start the process over again. Also the pick up process was very lengthy. I was supposed to do an electronic check in and pick up but the system didn't work so I had to go inside. The employees didn't move with any sense of urgency. There were two employees present. Only one was helping customers while the other appeared to be troubleshooting some problem on his phone (could have very well been a company device). It just seemed that it could have waited a few moments so that he could help clear the lime of waiting customers.LAKISHA M.
Le client n'a pas laissé de commentaire.Ian E. | Expérience générale
Uhaul had a flat tire when we picked it up. It had to be returned once loaded for the tire to be changed which wasted a lot of our last day for packing which caused us to rush and made us sick. Also, the truck had chips in the floorboard. Finally, the tow Dolly for the car did not turn properly which made the trip horrible.Nathan B.
The staff was very nice and helpful. The best experience I've had at U-Haul. Thank you so much !SHAMIA H.
The truck was pretty dirty on the inside. A little smelly, too.James M.
Le client n'a pas laissé de commentaire.MARCELO L.
I've been to two U-Haul locations recently and both times some of the staff treated me like I was an inconvenience.JEREMY M.
The employees in this location look very sad not satisfied with the costumer serviceDaniel R.
Everything went smoothlyPATRICIA M.
Very friendly staff!!!NINA SHAMIKA B.
Le client n'a pas laissé de commentaire.PAMELA H.
Le client n'a pas laissé de commentaire.Nicole H.
Friendly staff , easy to work with, and were very helpfulJOHN S.
Le client n'a pas laissé de commentaire.ANTWAN C.
Le client n'a pas laissé de commentaire.CHERRIE P.
Wouldn't recommend to a friend because of all of the fees associated with the storage. Like the parking fee and the 24/7 access fee.Mikayla N. | Online Move In
Le client n'a pas laissé de commentaire.Antwan C. | Premières impressions
Both men were pleasant and very helpful!Vanessa L.
Le client n'a pas laissé de commentaire.Archibald L.
Everyone at the location was great. Very helpful and efficient. Fortement recommandé!Jeffrey T.
The van was dated and difficult to be driven by a woman I think you should update the vans making it easy for women to driveKAREN J.
Clear return lane of pile of debris including nails.PHILIP N.
Le client n'a pas laissé de commentaire.AARON C.
It was somewhat difficult to get my storage unit because the clerk was definitely ready to go home and no one ever answers the phone.Chloe J.
Le client n'a pas laissé de commentaire.JAMILA L.
I had to call the 800 number for customer service 4 times. 20 minutes on hold each time. One tried to transfer me and cut me off and I had to keep calling to finally get a person who had the training and capability to set up a one-way rental. VERY POOR call center support!!!BARRY M.
We declined the dolly and blankets and they were still put in the truck and then disputed the charges and we still got charged for them. Very frustrating.DAVID P.
Le client n'a pas laissé de commentaire.LISA B.
Le client n'a pas laissé de commentaire.PHILIP G.
Equipment warm ready and the staff attitude and pick up and drop off were horrendous. I will never use this location again and more than likely never use uhaul again.VERNON V.
Le client n'a pas laissé de commentaire.SHERLEY F.
Easy, quick, and clear check out/ check in process.MICHAEL S.
Was switched to this location by central office. Mobile pickup not available. Windshield filthy, but truck ran OK.ROBERT B.
Le client n'a pas laissé de commentaire.COLIN L.
It's hard to improve on perfection!!!!!LENWOOD S.
Try Actually Providing Customer Service, it goes a Long Way ! Stop OVERCHARGING and making Unauthorized payments on people's Bank accounts. And BEFORE Charging anyone's account Ensure that employees are actually Capable of doing MATH and a Call about Unauthorized charges can save EVERYONE from Headaches. This location needs to have EXTERNAL AUDITS Performed IMMEDIATELY! Theft is NEVER a Good Look.Connie C.
Le client n'a pas laissé de commentaire.CARLOS T.
The staff was great and very helpfulScot H. | Expérience générale
Le client n'a pas laissé de commentaire.RICARDO N.
Nothing! Everything was great!!!ALYSSA C.
Le client n'a pas laissé de commentaire.suyesh K.
Le client n'a pas laissé de commentaire.CHRISTOPHER T.
Le client n'a pas laissé de commentaire.ERIC M.
The equipment was in good shape but the clerk with the eye glasses was unprofessional and rude.BERNARDO C.
The management and staff treated me very well. I would highly recommend this storage facility. I am very happy with my service! Excellent job!BRIAN B. | Expérience générale
Fast Service,Polite Customer ServiceSCHLETHA M.
Le client n'a pas laissé de commentaire.john A.
I've had occasion to rent from U-Haul on a number of occasions during the past year. This was, by far, the best experience I've had in a very long time. Check-in and return were quick and easy -- no offloading of the work on the customer under the ruse of "convenience." Equipment was clean. A shame U-Haul can't deliver this kind of service consistently.JAMES D.
good serviceTERESA M.
I entered all my information in the web portal including estimated mileage and uploaded pictures of my drivers license. Despite having a perfectly confirmed reservation, the person at the desk asked me for some of the exact same information I had entered. She said, "it isn't in there." It was. Something is broken between the web portal and then reservation system.John C.
Muy buen servicio...LUIS J.
Le client n'a pas laissé de commentaire.RACHEL J.
Le client n'a pas laissé de commentaire.YONAS S.
THIS IS THE SECOND TIMEâ€" Charged 8 bucks for some BS insurance I didn't order or need. NOW ITS A PAIN IN THE ASS TO GET IT BACK. Way too many other places to rent a trailer to waste my time fighting over 9 bucks.CHARLES O.
The location is in a dangerous location when it comes to traffic, a hairpin driveway turn immediately after a difficult intersection.Mandi K.
I always go to this location for all my moving necessities and always receive excellent customer service. I highly recommend!ELSHADAY A.
Le client n'a pas laissé de commentaire.NIRIANNA A.
Le client n'a pas laissé de commentaire.Devin H.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Christopher P.
Le client n'a pas laissé de commentaire.PHILLIP N.
Le client n'a pas laissé de commentaire.JOSEPH P.
I absolutely loved the experience at this storage at this Uhaul location. Thank you!!!Angela A. | Expérience générale
It was raining really hard and the guys stilled helped me outCESAR G.
Le client n'a pas laissé de commentaire.MARIELY D.
Le client n'a pas laissé de commentaire.CODIE H.
I've used this location before and had no problems that's why am back again.Betty G. | Premières impressions
Le client n'a pas laissé de commentaire.Ralph D.
Le client n'a pas laissé de commentaire.Tammy B. | Expérience générale
Fast, efficient service in the store. Good availability of equipment.SHERRY E.
Le client n'a pas laissé de commentaire.BENSON A.
I love this store! I'm a regular coming down for propane, but this rental was easy peasy, van was ready to go and they got me out the door toot sweet. Good price too. Good to see you guys again, thanksBILLY B.
Highest compliments to the staff .KENT B.
The little lady who checked me and helped me all the way through to speedily get in and get out I had a pleasant experience and would recommend it to othersJAMES B.
Wasn't told in the beginning that I needed an appointment to access my UBox. Small complaint, but could be helpful to mention when reserving!Kasie S.
I felt the price was a little high. I would recommend someone use the facility but also to look around for a better price. I was in a desperate situation and needed the easiest solution fast. In that respect, I was happy.Andrew F. | Expérience générale
Le client n'a pas laissé de commentaire.DESTANEY B.
Le client n'a pas laissé de commentaire.LISA B.
Self check in and self check out is way too confusing. Associates should go over self check out process before handing over vehicle. She didn't even come out to show you which one you're driving like other locations would but went outside with the next customer instead. Kind of bad customer service if she shows one but not the otherSTEPHEN Y.
Le client n'a pas laissé de commentaire.HAMIDOU S.
Keep doing what you are doingWILLIAM H.
Le client n'a pas laissé de commentaire.Ernest W. | Expérience générale
Le client n'a pas laissé de commentaire.Leandria H. | Premières impressions
Le client n'a pas laissé de commentaire.gabriel j. | Expérience générale
Le client n'a pas laissé de commentaire.Keshara R. | Expérience générale
My storage was closed out without my consent I was charged 99,95 $ for 2daysJohnathan L. | Online Move In
Everyone was very helpful and I really appreciated it.Charles E. | Online Move In
Le client n'a pas laissé de commentaire.shakela W. | Expérience générale
Storing was easy but trying to get a person on the phone to talk to IT'S ABSOLUTELY IMPOSSIBLE. Prices are way too high comparing to many places around.adriana a. | Expérience générale
Le client n'a pas laissé de commentaire.Ralesia P. | Expérience générale
Made a reservation for storage unit weeks ahead of move and when we arrived no unit that size was available. Had to pay ten dollars more for next size up.Steven G. | Expérience générale
Le client n'a pas laissé de commentaire.Ajada S. | Expérience générale
Le client n'a pas laissé de commentaire.linda s. | Premières impressions
Friendly /Helpful staff and a very well-run facility. It was a nice experience!!Michael H. | Expérience générale
Le client n'a pas laissé de commentaire.Eric G. | Premières impressions
Le client n'a pas laissé de commentaire.sitara t. | Premières impressions
I have a major problem with your policy of renting a storage unit. Your people asked me for 2 addresses and 3 phone numbers. I am a single man. I have 1 cell phone. I had to give a phone number of a friend and sister. There is no reason for you to involve ANYONE, for any communication purpose, involving my storage unit. You contact me and me only and don't ask for ANYTHING else. I don't want anyone involved in my life, issues, or storage unit. I have a mailing address and a physical address. You don't need both. Nobody gets both. Why do you need it? Had I known that you were going to ask for all this info, I would have taken my business elsewhere. You need to change this policy or at least give a logic reason as to why you need this.Andrew F. | Premières impressions
Le client n'a pas laissé de commentaire.cassandra j. | Premières impressions
The lady that attended to me on the day of my lease was extremely rude to me. She had a very nasty attitude that made me so uncomfortable. I'm not begging for a storage unit! You're not doing me a favor!!! It's a business transaction and it is paid for so learn to treat people with respect. I will never return to this location. Everything seems so hard there. This is the poorest Service I've ever experienced using uhaulKeri Y. | Expérience générale
Great placeKetra G. | Premières impressions
THIS LOCATION has great staff. I purchased supplies, online, in advance, and my pickup experience was great. We walked through the items, and I received unexpected assistance loading my vehicle.MARK E. | Expérience générale
Very helpful and friendlyAndrew D. | Expérience générale
People were very friendlyTrevor M. | Expérience générale
The team clarified information that was not provided during an earlier conversation. I thought I was receiving (1) 10×10×9 unit based on the reservation, only to find out that it was 2 separate units.Cagney S. | Premières impressions
Great customer service at this location. Thanks!misty s. | Expérience générale
Staff was very friendly, storage was always clean, facility is secure.Laura P. | Expérience générale
During my time there, the guy that processed my order became rude and unprofessional. I will not use this location in the future.Greta J. | Premières impressions
The computer system was very slow which resulted in a very long line of customers and a long wait time while be served. The staff was friendly and did their best to apology for the situation.Christine A. | Premières impressions
These folks were great to me and my family ery nice and courteousthey help us in every way help with stroge and with the size we need and which truck we neededthey help us get through a very hard timeEDWARD D. | Expérience générale
Quick and easy to rent my storage unit.Freda S. | Expérience générale
Great service. Great location.Susanna R. | Expérience générale
Paid for an entire month, even though I moved out on the 3rd. It's not "policy" to prorate a month...and why would it be???DAWN B. | Expérience générale
Everyone was very professional and kind!Tiffany D. | Expérience générale
Pleasant to deal withmilja m. | Expérience générale
Great FacilityJeffery S. | Expérience générale
Staff very friendly and helpful. I surely would recommend to friends and family.marc g. | Expérience générale
The Uboxes are more delicate than you may expect, but the staff does everything to make sure your experience is still good. Communication is excellentMhagen L. | Expérience générale
very professional and able to answer question and be helpful.dina r. | Expérience générale
Very friendly and very helpful. We were able to take care of business within minutes. Excellent emplacement!marc g. | Réservation
Never called to confirm pickup, called the morning of moving and said they did not have truck or trailer together for my move. Total experience was aweful. I had to purchase a trailer and pay alotlamont p. | Réservation
Resent police presence asking questions about people names got me little concernedBarrie M. | Expérience générale
Services supplémentaires à cet emplacement
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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We have the largest selection in the industry!