Évaluations des clients U-Haul Moving & Storage at Oso Blanca

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Oso Blanca

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William T. le

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Le client n'a pas laissé de commentaire.

Benjamin B. le

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Excellent service. Easy to check in and out.

Lora S. le

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I was made to feel like a criminal. They asked me for another person’s number in case I wasn’t going to return a 7.00 movers dolly. He actually called it in front of me. I returned the equipment in 24 hours and got a call today 3 weeks later asking if I returned. How unprofessional and incompetent can this place be. I will never rent or use this location.

Jennifer P. le

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Le client n'a pas laissé de commentaire.

Nikol S. le

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Le client n'a pas laissé de commentaire.

Es Empire llc S. le

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I filled up gas to 3/4 tank as I was supposed to, but the guy there, Mike, still charged me for 1.5 gallons at a very high rate. Ridiculous that I was charged $5.10 for 1.5 gallons that wasn't even needed. I was not happy about that and will not go back there.

Tammy R. le

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Truck had scorpion

Gary S. le

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Le client n'a pas laissé de commentaire.

Vanessa R. le

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Le client n'a pas laissé de commentaire.

Benjamin J. le

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I felt like the staff was not very friendly when booking and picking up. Then when I returned the door was open and open sign was on but the girl inside refused to assist and said they were closed. Very unprofessional.

SHAUNA E. le

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Le client n'a pas laissé de commentaire.

Bruce D. le

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Le client n'a pas laissé de commentaire.

leomar D. le

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Le client n'a pas laissé de commentaire.

jona l. le

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Tierra and Robert were extremely professional and awesome!

Edward C. le

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I just wanted to take this time to say that the staff is great. Tierra is the best....she always has a smile and willing to help with any questions I may have....Great job !

Matthew Z. le

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Robert the manager was extremely helpful in both the rental and return experience. Great customer service

Tommy H. le

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System down and caused a delay when pick up truck.

Oscar F. le

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Le client n'a pas laissé de commentaire.

Jack & linda S. le

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Staff was veryhelpful and pleasure to work with.

Bradley A. le

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l will not use this location again because the woman working there told me if I don't take their insurance and there is an accident, even if the accident is clearly the other driver's fault U-Haul would sue me and chase me forever etc. All total lies and BS. Insurance is extremely profitable and I guess the managers make a cut of that money by the way it was pushed and pushed and pushed on me. They lie to you trying to scare you into taking their insurance. I am covered in any car I drive with my insurance, but she told me that didn't matter I had to have theirs or U-Haul would go after me. The police should look into these tactics and people. A sting operation would be great!

Constance H. le

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Worst experience EVER

Travis B. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Just awesome

steven c. le

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Great customer service and fast service.

BRIAN A. le

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The management was absolutely awesome, very customer oriented.

Shannon H. le

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Horrible customer service.

Albert S. le

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Bait and switch tactics with the window price. I'll be more careful next time. $29 turned into $99. $0.79 extra per mile plus fees, adds up quick.

Zederic H. le

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Le client n'a pas laissé de commentaire.

Debra R. le

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Le client n'a pas laissé de commentaire.

Tina B. le

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I had a very good experience with the gentleman that checked me in and out he was so nice I hope he stays there he makes a great addition to uhaul

Tanya J. le

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I am not using this location in the future. I paid in full when I returned the truck with no incident. Twelve days later, U-Haul debited over $600 from my account. They did refund all except $162.20 for alleged damage to the unit which was reported (without my knowledge) the day after I returned the unit (1) The clerk fully checked the unit upon return and DID NOT advise of any damage to the unit - damage WAS NOT indicated on my final receipt when I paid in full for the rental (2) I paid for the optional damage waiver and was not informed that a ($150 plus tax) deductible would apply in case of damage or loss to the unit.

Joseph A. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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Le client n'a pas laissé de commentaire.

Trevor N. le

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Le client n'a pas laissé de commentaire.

R Dawn C. le

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All went smooth & timely!

Gregory S. le

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I was not happy to have run around to more than one location to get the equipment that I had reservations for over 3weeks in advance for a crosscountry move. I was offered no discount for the inconvenience.

Marcus S. le

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Outstanding service

Arthur R. le

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The staff there is very friendly and the online check out process makes it really easy to rent a truck.

Kimberly G. le

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Very helpful

Thomas L. le

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Le client n'a pas laissé de commentaire.

Michelle M. le

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Very friendly reps. When I walked in the manager was busy, there was a line and the phones were ringing but she kept letting the customers waiting know she will be right with us. Very nice atmosphere

Gary S. le

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Busy location, but there are always very helpful and polite.

Patricia H. le

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The service I experienced was OUTSTANDING! Teairra was very welcoming and helped me out so much. She was patient && very professional. I will be referring this location to everyone I know!

Victor W. le

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Excellent customer relations. The staff is friendly and responsive to customers needs.

JOSEPH F. le

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They helped me change units on the same day and cleaned the new unit before they gave it to me.

Anna C. le

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U haul picked up my rental truck because I had a heart attack my check books were stolen out of my boxes and they wrote 1890 in checks in my account then she wanted to charge me 1400 for unloading it

Paul H. le

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great facility and the employees were very helpful and friendly

GEORGE M. le

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The facility was always clean. The staff always presented a professional personal appearance.

PATRICA C. le

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Great storage facility! Location was perfect and everything was always so clean, and that’s saying a lot considering how dusty Las Vegas is. Moving carts were readily available too!

Raymond B. le

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Great knowledge and customer service!!!

Regina U. le

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The facility was clean and easily accessible. When I needed to speak with someone they were friendly and helpful..

Renee H. le

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Staff was helpful and very friendly.

Robert M. le

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I was treated extremely courteously at all times by all U-Haul management personnel and all employees, and all questions were answered satisfactorily, and final resolution completely satisfactory.

Landy T. le

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The staff was very friendly and helpful.

jim R. le

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Robert and his wife and Neiasha from Smoke Ranch and Rainbow has given me the best customer service that I've ever experienced for over 2 years now. They keep their facilities very clean and sanitary.

Leigh H. le

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great staff very helpful

Troy O. le

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The service I received in Hayward was terrible the guy that hooked up the trailer left wires and the chain rubbing on the ground and he could have told me how to load the trailer we almost flipped.

Dawn I. le

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Setting up a storage was a very easy process. The facility is fantastic and the organization was amazing. I wish I would have moved to this storage years ago.

MICHAEL W. le

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Our experience here was great until day we no longer needed the space. We rented the space for 2 yrs. on autopay; so we were never late with the rent. BUT THEY WOULD NOT PRORATE THE LAST MONTH UNUSE

Craig D. le

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Service at this location was fantastic. So far, I'm completely satisfied.

GERRY N. le

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A 40% price increase over three years is not acceptable, especially since the facility is not air conditioned.

Petrina S. le

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<3

CHARLIE H. le

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YOUR STAFF WERE VERY HELPFUL IN REGARDS TO THE ORIENTATION OF YOUR FACILITY AND THE RULES AT THE FACILITY.

Zachary M. le

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Staff was very friendly and helpful.

Ken K. le

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N

Aron G. le

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Very detailed and professional.

Frederick L. le

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Professional service and clean facilities.

Michelle M. le

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Excellent service! I'm excited to park my commercial truck there!

Claudia P. le

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Absolutely no complaints! Thanks for keeping my stuff safe !

RALPH B. le

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Great management team with Genevieve and Eric

Thomas C. le

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Excellent service the staff was very helpful and accommodating

Mark W. le

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Great

Nathaniel R. le

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I want to thank the staff for their fantastic help with my moving from Arizona to Las Vegas. Thank you.

Gloria P. le

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Great staff. Easy access.

Amy C. le

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Great facility and customer service

Lance K. le

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This by far was the best U haul experience I have ever had. Friendly Efficient staff and they treat everyone with respect. I will not be using another company from on. Excellent U-haul Facility!

lester G. le

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My wife and I are very happy with management the way thay run this facility we will recommend u haul To friends and family. Thanks

James H. le

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Only ever spoke to staff when I arrived and when exited.

Wendy K. le

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Staff was very friendly and helpful. This was the best Uhaul experience I have ever had.

Kristopher G. le

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Everything was great! Next time we have storage needs we will know exactly where to go.

David W. le

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Excellent and very helpful staff. Always looking outside the box to help.

Kemberly P. le

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Sharmel and Genieve were most helpful and explained everything very clearly. They have great personalities and provided excellent customer service.

Justin H. le

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Staff very courteous

Shontell M. le

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Rate increase speeded up my move out. The beginning of my business with them was horrible but was literally forced to stay with them.

Stacye T. le

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Used storage for 6 months. All employees were helpful when we needed help. Move out was fast and easy.

Brian O. le

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Very pleased with this Uhaul.

Richard G. le

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Great experience storage and truck rental

Pete D. le

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Genevieve was awesome. Helpful, personable, and friendly. That’s always appreciated.

Erin D. le

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Great customer service. They were always accommodating. I never worried about time they took with customers in front of me because I knew they would give me the same attention and they did.

robert d. le

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Thank you.

Iris V. le

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Great staff, beyond helpful and go out of their way to make things smooth !

Richard J. le

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Management was the best!!!And the It was always clean and enjoyed the experience. I would recommend Oso Blanca Uhaul location to anyone and rate it a Big 10!!!

Tremena W. le

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I used this storage for a couple of years. I never felt missed treated or not appreciated. I recently emptied my storage and the staff so graciously bid me farewell. Thank you Uhaul

charlene D. le

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The staff was excellent! Great people skills and very personable.

AKIKO C. le

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The staff at Oso blanco, were extremely pleasant and proffesional, renting storage space at this site was one of the easier parts of my move. I would definitely rent from Uhaul oso blanco again

Maximilliano D. le

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thanks

amy s. le

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Wonderful staff

Majken S. le

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Quite helpful and friendly. I would use this facility again.

Gregory B. le

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We signed up with the old managers a married couple. They were helpful and very nice. Not now with the new management. Eric said he was the new manager, and had an attitude, including office staff.

raymond A. le

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Great people and storage

VERONICA S. le

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Everything was great. My ONLY complaint is that you don’t prorate the last month. I paid for June 9-July 8.....left on June 13, and you kept my month’s rent.

Desiree T. le

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I absolutely love Eric, Genvieive and Sharmel! They were very helpful and I loved their personality.

Cassidy G. le

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Move in and out was easy.

Natalie T. le

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The staff here are always friendly and super helpful. They get you in and out quickly and the facilities are perfect and in a great location.

ELKE G. le

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Very pleased with the facility. Helpful staff.

CASSANDRA D. le

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I love each and every employee that work out of the Oso Blanca storage office, they are the greatest 😘

Shelly F. le

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Great customer service !!

James H. le

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Have none at this time