Customer Reviews for U-Haul Moving & Storage at Papago Park

1 086 évaluations

4950 E McDowell Rd   Phoenix, AZ 85008

(602) 267-8355

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(602) 267-8355

4950 E McDowell Rd
Phoenix, AZ 85008

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The employees were very friendly and very helpful I would recommend this storage unit to my friends and family because on how my stuff was safe and secure I had no problem getting in and out I very satisfied with the company and employees.

Rafael Olivares M.  |  Expérience générale 
Évaluation :
5

Great staff

Esther G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esther G. 
Évaluation :
5

Terry and his staff were friendly, approachable, knowledgeable, and quite helpful. I could not have asked for a better experience. Thank you very much.

Thomas A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea W. 
Évaluation :
5

The staff and the manager were amazing and understanding answered all my questions I would definitely recommend people there .

Jessica L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace G. 
Évaluation :
5

Incredibly helpful and accommodating staff!

SARA M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theresa K.  |  Expérience générale 
Évaluation :
5

The place is impeccable.

Robin J. 
Évaluation :
5

Brigid was absolutely wonderful to deal with - the best experience with UHaul I've ever had. No fault of theirs - the computer went down while processing my final paper work. so check out why that happens would be only feedback.

Lynette Z. 
Évaluation :
5

very friendly people and they treat you like family.

JOSEPH W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher I. 
Évaluation :
5

N/a

DANA W. 
Évaluation :
5

Very friendly and helpful! Quick check out and check in!

Janet T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
5

Dont change nothing

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIVIAN M. 
Évaluation :
5

Nothing, staff is very friendly and helpful. Keep up the good work!

Noelle R. 
Évaluation :
5

Love love love the whole staff. The ALWAYS go above and beyond.

vicky m.  |  Premières impressions 
Évaluation :
5

Location staff all are professional, pleasant. Excellant atmosphere, have used the other location on McDieell. This by far is the best.

Susan H. 
Évaluation :
5

Our favorite uhual store!!! Always very helpful and pleasure to do business with! Thor is awesome!!!

MARIA A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie B. 
Évaluation :
4

The staff at this location is ABSOLUTELY AMAZING! My only complaint is that all of my stuff was full of rat droppings and some of my photos had been chewed on.

Danelle G.  |  Expérience générale 
Évaluation :
5

The gentlemen went out of his way to help me

richard b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elancheral S. 
Évaluation :
5

Great customer service and very friendly!

tony M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B.  |  Expérience générale 
Évaluation :
5

Just keep being you. I've been using this location for years and Thor did not disappoint

Helen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA W.  |  Expérience générale 
Évaluation :
5

Thor and staff are always pleasant & helpful. Exceed all expectations every time rent. Highly recommend this location. Very best in area!!

Susan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie M. 
Évaluation :
5

Great service and a great crew at this location! Thanks again.

Jeff H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRE S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jagdeo s.  |  Expérience générale 
Évaluation :
5

The staff was always helpful and friendly I consider them true friends and WOULD be happy to continue to work with them for many further needs

David M.  |  Expérience générale 
Évaluation :
5

Staff was very congenial and went the extra mile to be helpful. I can't remember his name, possibly “Damon”. This is now my go to location for truck rental and storage needs

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rodrigo A. 
Évaluation :
5

The lady that checked me out was so friendly and personable. Best customer service I've had in a long time!

Karin T. 
Évaluation :
3

It would be better if staff answered the phones when customers call. When a person informs them of family tragedy do not brush a persons hardship off. Make sure they do biweekly checks for rats.mice and rodents. Staff be kind and friendly not look down on people or be condensing when issues arise.

SHAIHEEM S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Conner M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

A J B. 
Évaluation :
5

Highly recommend! Great service!

KELLY A. 
Évaluation :
5

The staff at this location are excellent persons, they are very friendly and helpful, I totally consider them my friends. Excellent service. Thank you so much.

sylvia d.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan K. 
Évaluation :
3

The woman who helped us at this location, McDowell and 52nd st, was extremely rude. I have rented Uhauls at multiple locations before and have never been treated so poorly. Her name began w a B but do not remember the name completely. Terrible service.

FRANCISCO U. 
Évaluation :
5

Great customer service!!

roberto P. 
Évaluation :
5

The hold experience was everything I was searching for.

Kathrine W.  |  Expérience générale 
Évaluation :
5

Thor was very courteous and friendly

Gerardo P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carol S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilbert Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sue n.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B.  |  Premières impressions 
Évaluation :
4

The outdoor unit was not water resistant and a bunch of water/rain got into the unit and damaged some of our items.

christine j.  |  Expérience générale 
Évaluation :
5

Great Crew !

Tibor S. 
Évaluation :
5

Staff is friendly, helpful and professional! Highly recommend to anyone looking for short or long term facility. LOCATION, LOCATION, LOCATION - this is the key to this facility. Close to major freeway yet minutes to major intersections and best neighborhoods - this is not a sleazy or middle-of-nowhere location. SAFETY, SAFETY, SAFETY - great security system, guard gates and staff. Best storage facility in metro-Phoenix.

jana v.  |  Expérience générale 
Évaluation :
5

Thor was so amazing and helpful. I was having such a horrible day and could not find anything to rent, he went above and beyond to show me kindness and to get me a storage unit. I would recommend this place to anyone, his amazing customer service should not go un-noticed. I will be forever grateful for him and the staff!! 100/10!!

Daviana R.  |  Premières impressions 
Évaluation :
5

Staff was great, very helpful

JAMES J.  |  Expérience générale 
Évaluation :
2

Getting the uhaul set up was the most frustrating experience and I would rather hire a moving company than rent a UHaul again

ZACHARY W. 
Évaluation :
5

Provide straps

timothy L. 
Évaluation :
5

Customer Service was excellent! Best experience renting a vehicle ever!!!!!

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra W. 
Évaluation :
5

Rien

DANA O. 
Évaluation :
5

N/a

tyler A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Terry and Bridget were extremely accommodating and friendly. I would highly recommend the Papago Facility to anyone looking for storage.

gershom g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rebecca A. 
Évaluation :
5

Great Job !

Tibor S. 
Évaluation :
5

Top-notch experience greeted by my name when I came in the door offered some candy sent on my way with a cold glass of ice water. Likewise check in was seamless friendly was on my way. I will definitely use this branch again if I need to rent a truck

ROGER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel H. 
Évaluation :
5

Over the top GREAT people!!!! The staff was so very helpful and friendly! I NEVER want to move again, but if I do I know where to find AMAZING service!!!!!

Angela P. 
Évaluation :
5

Very friendly staff!

Jaden W. 
Évaluation :
5

Both Terry and Thor were very nice and added more time for my van rental when I needed it. Great job! They were also funny. Merci.

amy B. 
Évaluation :
5

Trucks with grab bars to make it easier for people with disabilities to be able to get into the truck

Keith S. 
Évaluation :
5

The staff was so helpful yesterday! The reservation we made was for a 2nd floor unit and unfortunately with the way the reservation system is set up, our first choice was no longer available and the associate made sure we still were able to move into a unit and gave us a discount for the trouble. I am happy we chose this location to store our belongings. Everyone is very helpful and nice!

Rae S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary M. 
Évaluation :
5

Give these people some kind of award! Best experience I've had with any uhaul branch ever. Every single employee was absolutely lovely.

Kelsea A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariston G.  |  Premières impressions 
Évaluation :
5

Staffs are friendly and really helpful. I always enjoy visiting this Store.

JOSEPH W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas F. 
Évaluation :
3

The online check in to get our keys was too long. We missed out on 30 minutes with the truck.

Andrew G. 
Évaluation :
4

More parking

Kyle D. 
Évaluation :
5

Nice place, great staff !

TIBOR S.  |  Premières impressions 
Évaluation :
5

Great Job !

Tibor S. 
Évaluation :
5

Both Terry and the woman who helped me later my move in day (I’m sorry I forgot her name) were fantastic.

SANDRA J.  |  Premières impressions 
Évaluation :
5

When I went to pick up my truck, the guys were so nice and funny! They were so helpful and made my moving day a lot easier. Would definitely go back to this location in the future

Kayla T. 
Évaluation :
3

The extra added fees are discouraging!!!

Brandon R. 
Évaluation :
5

The air conditioner in the truck was broken, it was over a 100゚ outside and we were in the truck for 4 and a 1/2 hours with extreme heat... it was awful, the truck smelled like pee and body odor. Location is nice and staff are great, the truck was terrible.

Lynn E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie T. 
Évaluation :
5

They were great!

Patricia E. 
Évaluation :
5

Staff was exceptional

Zachary R. 
Évaluation :
5

The customer service at this location is amazing! They go above and beyond to make you welcome. It was a quick and easy process, can't say enough good things!

Katherine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janel L. 
Évaluation :
5

Great staff. They go out of their way to help you in what ever you need. 👍👍👍👍👍

Maria L. 
Évaluation :
5

Great staff, professional and friendly.

manzaler L. 
Évaluation :
5

Thor was very professional, experienced, quick and efficient. We ran through the rental process with no problems and I was on my way. I would definitely rent from this location again!

Amalia G. 
Évaluation :
5

Availability is most important if you don't have it how can you help anyone

beatriz M. 
Évaluation :
5

Merci

ERIC B. 
Évaluation :
5

Thor checked me in over the phone, which was a breeze. I just showed up later, got my free lock, and the manager showed me the check in process. Everyone was very friendly, took pride in their job, and made the entire process a breeze. Kudos to the staff at Papago Park UHaul, they are doing customer service right! So glad I choose this place for my storage needs!

Grenee M.  |  Premières impressions 
Évaluation :
5

Excellent seevice above and beyond and explained everything well! To the man that took the truck back from us I'm sorry about our mother, but i apppreciate how excellent your service and care was, as well as the gentleman that got the truck set up for us too.

Destinee H. 
Évaluation :
5

No improvement needed. Owner and staff are awesome. Very helpful in always.

Dennis S. 
Évaluation :
5

Thor was amazing at his job. He was efficient, personable, and made sure we were prepared for our move. We would definitely recommend this U-Haul location.

Jeffrey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana W. 
Évaluation :
5

It was such a pleasure to deal with the managers at this location! Intake was quick and smooth. I had great equipment and you'll find they are reasonable and accommodating. I'll definitely be recommending this business to my network. Merci.

Rodney E. 
Évaluation :
5

Not a thing. It was great, especially the service guys Very friendly and helpful

Jane M. 
Évaluation :
5

Place is great. Very helpful and accommodating. Wonderful people to do business with.

Thomas H. 
Évaluation :
5

These guys were fricken amazing. Great attitudes, very helpful, made everything so smooth. My favorite location now.

Shawn B. 
Évaluation :
5

The best U-haul I've been to clean and the people our friendly and professional.

Aaron R. 
Évaluation :
5

Staff was very friendly and accommodating, thank you!

Gilbert N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diego L. 
Évaluation :
5

Great service everything was nice and smooth

Esdras M. 
Évaluation :
4

Terry was helpful last minute!

kathryn K. 
Évaluation :
5

Nice clean location, van I rented well maintained, staff super friendly and helpful in getting me on my way. Checkin took minutes, very satisfied with location, staff, and equipment.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian L. 
Évaluation :
1

I work for uhaul and was treated with disrespect and my rights where violated

SHAIHEEM S. 
Évaluation :
5

Thor is the man! Thank you!

Golan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID O. 
Évaluation :
5

Great customer service here. Everyone I talked to was friendly and informative.

Sarah O.  |  Premières impressions 
Évaluation :
5

Guys were super nice and helpful

Brandon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie G. 
Évaluation :
5

Great Personnel. Great to work with. Don't change a thing! We will be back!!

Blake B. 
Évaluation :
5

Brigid was super friendly and very helpful. The storage unit is perfect for what I need and she covered all the directions and even showed me the unit to make sure the size would work. It was a Great experience!! Thank you!

Venus E.  |  Premières impressions 
Évaluation :
5

The staff were exceptional.

corey p.  |  Premières impressions 
Évaluation :
5

Terri was the best person to work with. Will recommend this location as long as he's there.

Ruben L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marwin B.  |  Premières impressions 
Évaluation :
5

Great staff very helpful they went above & beyond to meet my needs

KEASHAUNA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelsey S. 
Évaluation :
5

No complaints! Friendly staff, great service and value. Will rent from this location again

Eric S. 
Évaluation :
5

The new cargo van didn't seem to get good gas mileage and with a mileage cost of almost 14 $on top of the 19,99 $ rental it came to 50 $! Why can't a price just be 20 $flat? Marketing is really false advertising. Renting a cargo van is worth the cost only if it's a particular special piece of furniture or you own very little. Not a smart alternatuv

heather W. 
Évaluation :
5

Terry the representative was very friendly and helpful. It was a pleasure doing the rental with him.

Julie O. 
Évaluation :
5

Very simple start to finish. Cant get any better

Corey W. 
Évaluation :
5

He was genuine and friendly. The whole prihect went smoothly ans I appreciate UHAUL.

Jan M. 
Évaluation :
5

None. Mr.Terry was great.

chelsea G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATRICE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRED G. 
Évaluation :
5

Best ever thanks team

RUBEN B. 
Évaluation :
5

The guys there are always friendly, professional, knowledgeable. It's a pleasure to meet with them.

BRENT L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn D.  |  Premières impressions 
Évaluation :
4

Non

Walter C.  |  Premières impressions 
Évaluation :
5

Excelente servicio. El Gerente y su asistente estan siempre dispuestos a ayudar.

sylvia d.  |  Premières impressions 
Évaluation :
4

Thor, is a great employee he went out of his way to help me. I wasn't sure of the storage I needed. After, telling him what I required he was able to get me the unit that fit my needs.

Quentess S.  |  Premières impressions 
Évaluation :
5

Terry and his team at 4950 E McDowell Rd are always a pleasure to work with. Smart professional and friendly.

ELDON DRUE B.  |  Premières impressions 
Évaluation :
5

These guys went 'over the top' to service me ! They were 'proactive active' and really met my needs. You won't be disappointed when using this location !

Chuck pella M.  |  Premières impressions 
Évaluation :
5

They’re the best!!!!

Valerie G.  |  Premières impressions 
Évaluation :
5

The office staff so wonderful, Bridgette, Thor,Terry..amazing

ROSEBELLE R.  |  Premières impressions 
Évaluation :
5

I've had a storage room at the Papago Park facility for several years, and have had in-person and telephonic contact with both Terry and Thor. They have been unfailingly helpful, professional, and committed to providing outstanding support. I was there yesterday working with Thor and opening up a new storage room in the "climate-controlled wing" and exploring other options. A positive experience, and I was very appreciative and pleased with Thor's suggestions. I spoke with Terry today, and he was equally constructive and cooperative. My hat's off to them both, and they get my highest and strongest endorsement.

JEFFREY R.  |  Premières impressions 
Évaluation :
5

Thor was amazing. I was in a time crunch and he did everything he could to accommodate me. Excellent customer service...... EXTREMELY SATISFIED!

laura s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa d.  |  Premières impressions 
Évaluation :
4

The resident Mngr. has always came off as always habing to control every aspect each time O bisit the facillity. He was real bad in the past, and doesnt seem to have vhangedich,from what I'm deeing anyways.

Robert H.  |  Premières impressions 
Évaluation :
5

Amazing staff!!! They make you feel at home, and they’re always helpful in anything I need.

irving g.  |  Premières impressions 
Évaluation :
5

Great staff there

james p.  |  Premières impressions 
Évaluation :
5

Thor is the best!

Mike K.  |  Premières impressions 
Évaluation :
5

The staff was excellent I do appreciate the great customer service was able to move in my storage and also rent a van very easy.

Leslie G.  |  Premières impressions 
Évaluation :
5

Best experience I've had with a storage/moving place - even helped me move some stuff into my unit!

Adam F.  |  Réservation 
Évaluation :
4

Thir Schrek n Terry are AWESOME KUDOS to them all customer service superb EXCELLENT set

ANGEL J.  |  Réservation 
Évaluation :
5

The gentleman I interacted with was very pleasant, helpful, and friendly. Moving and storing items is very stressful and I was exhausted from the move. I really appreciated his chipper attitude!

Rachael B.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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