Unprofessional staff- uni not as describedKimberlyim B. | Online Move In
Customer Reviews for U-Haul Moving & Storage at Pheasant Lane Mall
Pour nous contacter
Nashua, NH 03060
(Next to Pheasant Lane Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ROBERT F.
Quick and easy return.stephen B.
Le client n'a pas laissé de commentaire.ERIC W.
This is the second time that this location charges me for miles I didn't drive. My GPS said the trip was 80 miles or 160 round trip. We drove the truck from Uhaul to my house that's maybe 8 miles and then straight to the location and back that is 168 or say 170 Max and they charged us for 218 miles. To p[ut it simply THERE IS NO FUCKING WAY. Next time I will not leave without checking the equipment and I will ABSOLUTELY NEVER again rent from this location.JOSE F.
Le client n'a pas laissé de commentaire.Christina S.
Le client n'a pas laissé de commentaire.Edward S.
Le client n'a pas laissé de commentaire.TIMOTHY F.
Le client n'a pas laissé de commentaire.FERNANDO A.
Just a tight location been going there for years never have been disappointed never a problem.PETER O.
Add in extra wiper fluid level checks in winter. Merci!Jennifer S.
Le client n'a pas laissé de commentaire.DAVID T.
Le client n'a pas laissé de commentaire.Pamela S. | Expérience générale
Le client n'a pas laissé de commentaire.JESUS G.
The drop of guys couldn't have been more helpful! The experience was great. I really appreciated itRich S.
The customer service was incredible. I would highly recommend others use this location due to the nice people.JEFFREY K.
Le client n'a pas laissé de commentaire.Denise E. | Premières impressions
Scott was very helpful and professional answering my questions and getting truck togetherDAWN E.
Le client n'a pas laissé de commentaire.NICHOLAS G. | Expérience générale
Employees were helpful, engaging, and friendly.Corey W.
Compensate if a vehicle returned with more fuel then when it was issued.Maksym K.
One of the workers was so beligerant,and ignorant I CLD not believe it but the manager took care of it he was awsum so ya thumbs upStacey A. | Premières impressions
I have no comment. I use this location quite often and have always been satisfied with the equipment and the Staff.Brian M.
Le client n'a pas laissé de commentaire.GEORGE N.
I paid for basic insurance, I took care of the vehicle. It has been really cold and snowed the night prior to returning it. I cleaned off the windshield covered with ice and snow, I lifted the wipers to clean underneath and when I put the wipers back down, one had cracked the windshield. When I returned the truck, they told me the basic insurance only covered body damage. I will not be renting from uhaul ever again with service like that.STEVEN L.
This location was on a busy road, a divided highway with limited access adjacent to malls and shopping plazas. Access to this NH U-Haul location was difficult. Including some access information would have been helpful.PAUL D.
I liked and I was very satisfied with the service I received from the employee from whom I received all the information I requested. Mainly, because I have difficulties in understanding native peoples speaking in English. But, that was not a problem, because he was very gentle and patient with me and despite my difficulty we understood each other very well. And everything was completed successfully. I am immensely grateful to the young employee who attended. God blesses him greatly and powerfully in the work he does and also in his personal life. Lilia Dubslilia g. | Premières impressions
Le client n'a pas laissé de commentaire.JAE S.
Can't think of any I was satisfied with the service.DANIEL A.
Le client n'a pas laissé de commentaire.NICHOLAS G.
Le client n'a pas laissé de commentaire.SHYAM V.
I went in the store and no one was there. I waited for about 7 minutes and I just started saying hello at aloud and finally he show up.ENDRI A.
Terrific value and convenience for our home moveRon P. | Expérience générale
Le client n'a pas laissé de commentaire.Ramesh R.
Le client n'a pas laissé de commentaire.PAULA B. | Expérience générale
I closed down one of two units I have today, finally having some help moving bigger things. In the process, Shane came over to ensure everything was going well and made sure I didn't need any additional supplies or vehicles. I feel so safe knowing these guys are watching both physically and remotely! When it came time to close down my account on that unit, Brian had me inspected and the contact completed in minutes. He was brilliant, efficient, and very engaging, making the whole moving process as enjoyable as such a thing can be. Your staff are unreasonably good at what they do and I'm grateful to have UHaul so conveniently close!Patty M. | Expérience générale
Le client n'a pas laissé de commentaire.KARINA S.
Tried using the self check in and check out app on my phone and it was a little quirky. Had to restart a couple of the steps a few times and was not able to obtain a photo of the mileage and gas gauge upon return.Dan M.
Nothing, your doing great.Janice D.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.SAMEEP M.
Le client n'a pas laissé de commentaire.Marquis D.
Le client n'a pas laissé de commentaire.EDUARDO C.
Nothing needed to change. Service was perfect. Very helpful and pleasantJOHN K.
Very professional. Loved the experienceGRANT N.
The service here was superior. The truck was clean and the price was reasonable. I would highly recommend U Haul and specifically this location.Koral C.
Had exactly what I needed, when I needed it. Very useful open hours, Knowledgeable and friendly staff. Great to deal with. Thank you.KLAUS R.
Very professional and helpfulJOHN N.
Nothing. All good.Pradeep Kumar C.
Le client n'a pas laissé de commentaire.ERIC H.
Staff was very friendly and helpful.LISA B.
Scott has been exceptionally helpful and has gone above and beyond anything I would expect. He is always professional and polite which can be hard to find these days.DAWN E.
Very clean.Edward M.
when i picked up the key the person walked us outside over to a set of stairs and pointed down and said that one there on the end. no discussion about gas and returning it with same amount, or any other info about the vehicle. luckily i have rented from uhaul before but there was no real info.JEANNE C.
Le client n'a pas laissé de commentaire.ANGEL G.
Le client n'a pas laissé de commentaire.SAMUEL P.
Le client n'a pas laissé de commentaire.PAULINE P.
THE SAME I CAN SAY FOR WHEN I RETURNED THE TRUCK THE EMPLOYEE CAME RIGTH OVER AN CLOSED OUT MY RETURNED TRUCK. I WAS IN AND OUT OF THERE IN LESS THAN 5 MINUTES.DAVID F.
All personnel was professional and welcoming upon checking and checkout. I will rent again if needed.CARLLISE K.
Everything went very smoothly and easily!OMID G.
Le client n'a pas laissé de commentaire.Grant S.
Shane was absolutely fantastic. Extremely professional.Colten C.
Nothing- Employees were very helpful and friendly.FREDERICK C.
Very professional and politeCISSO M.
Le client n'a pas laissé de commentaire.ALICE R.
My storage space was on the 2nd floor & did not have an elevator! Shame on UHaul for building something like this. Moving is hard enough, never mind going up & down stairs!erika v. | Expérience générale
Le client n'a pas laissé de commentaire.BRUCE P.
Le client n'a pas laissé de commentaire.DANISHA G.
Le client n'a pas laissé de commentaire.Gregory G. | Expérience générale
I was supposed to pick up this vehicle closer to home and the day before I was told I needed to now drive to Nashua because the vehicle I wanted wasn't available. This was an inconvenience. I had no other options but was not happy.JONATHAN G.
Le client n'a pas laissé de commentaire.Pat K.
Le client n'a pas laissé de commentaire.PATRICK C.
Le client n'a pas laissé de commentaire.MARYELLEN S.
Le client n'a pas laissé de commentaire.David Y.
Le client n'a pas laissé de commentaire.MARK E C.
Le client n'a pas laissé de commentaire.STEPHEN S.
The van was running rough, sound like the a transmission or engine problem. couldn't move up hill. Informed staff, they showed no concern. I had to drop off van and go get van from elsewhereFORTUNE A.
The man who helped us at the front counter was very helpful.KEITH F.
Le client n'a pas laissé de commentaire.ALEXANDER P.
Excellent value. 1 month free storage is a particularly useful featureRon P. | Premières impressions
The guy working the counter deserves a raise. The store is short staffed and this guy was doing it all while servicing customers. Some of the people in front of me were not prepared with the correct documentation and this guy was calm, cool and collected.Timothy S.
Le client n'a pas laissé de commentaire.ZOE ELIZABETH B.
Le client n'a pas laissé de commentaire.MARYJANE C.
Le client n'a pas laissé de commentaire.James O.
All staff very attentive and helpfulJames M. | Expérience générale
Le client n'a pas laissé de commentaire.michael h. | Expérience générale
Le client n'a pas laissé de commentaire.Debra M. | Expérience générale
Great jobDAVID B.
Le client n'a pas laissé de commentaire.DIEGO S.
It was clean. But please, make it so that customers don't smoke in vehicles. This pickup reeked!MITCHELL K.
Le client n'a pas laissé de commentaire.Norman W.
Le client n'a pas laissé de commentaire.DONNA M.
Picking up with phone needs improvement.Christopher E.
Le client n'a pas laissé de commentaire.Patrica B.
Instead of the call center it would be easier if we can call the local Uhaul. When I Google uhal it went to the call center. Nashua NH. Was ðŸ'.JOSHUA B.
Le client n'a pas laissé de commentaire.JAMES L.
Le client n'a pas laissé de commentaire.ANDREW K.
MerciROSALIA V. | Premières impressions
Le client n'a pas laissé de commentaire.Fernando H.
Le client n'a pas laissé de commentaire.Stephen C.
hard to find something better than the experience i had.Jack C.
It took longer than I anticipated to return the vehicle.JACK D.
Le client n'a pas laissé de commentaire.RICHARD M.
Only reason I didn't give excellent, was because you need to give these young men that are at this site a raise. Since they have to deal with a bunch of crap from jerk customers. And not enough workers some days and you have a great guys. And the district manager for New England was there one day.very helpful. Thank you for everything I will be using you in near future God willing to move. Thank you Michelle Flynn Godfroy...michelle f. | Expérience générale
Le client n'a pas laissé de commentaire.CYNTHIA D.
I always try and use this location for maybe 10 rentals (moving lots of college dorms and first apartments) over the years and they are always helpful and accommodating. Fast checkout and good Covid protocols.Timothy S.
BUNDLES I think you should put together more bundles to save us money but make it work for the company. Like for example Rent a truck and get a storage(different sizes) plus throw in boxes and tape. Bundles like that mix and matching will benefit UhaulAnne O.
Le client n'a pas laissé de commentaire.JENNIFER G.
Le client n'a pas laissé de commentaire.Nehru K.
Le client n'a pas laissé de commentaire.KENNETH K.
Le client n'a pas laissé de commentaire.MARGARET S.
Le client n'a pas laissé de commentaire.MEHDI S.
Absolute trash. Ill never come here again or, ANY UHAULADAM M. | Premières impressions
When asked why I needed a second contact "because our customers are deadbeats who don't pay said Cody" Your staff is rude trash. Ill never rent another storage locker from Uhaul again, and I've rented dozens across the US. I have moved to Lifestorage, and will go OUT OF MY WAY to never rent a trailer from your trash companyADAM M. | Expérience générale
Than uROBERT T.
The atendent very polish.Winder C.
Le client n'a pas laissé de commentaire.Andrew K.
Le client n'a pas laissé de commentaire.Gregory G. | Premières impressions
Once again, Shane and Brian step up to make the traumatic moving experience less stressful and more hopeful. They've never hesitated to help me carry bundles of boxes to my car or crack a joke to cheer me up. Their energy carries your facility. They definitely deserve to be paid more for dealing with my BS!Patty M. | Online Move In
The two gentlemen (one was Brian, didn't catch the other's name to my eternal shame) were brilliant, helpful, and very knowledgeable. They reduced my concerns about moving and made me feel like the most important person in their lives. The fact that they did all this 10 minutes before closing makes them true professionals in my eyes, and deserving of the highest praise. They also made me laugh while navigating a few credit card errors. Wow! These guys are seriously the best. Thanks so much for having excellent staff to help during such a stressful time.Patty M. | Premières impressions
Le client n'a pas laissé de commentaire.Timothy P. | Premières impressions
staff was friendly and good humor good to get along with they were very friendly I will recommend uhaul to anyone who needs storageKathleen G. | Premières impressions
I really appreciate the incredible customer service we experience every time we rent from this location. The employees are helpful, personable, and make every effort to go above and beyond for their customers (which is very much appreciated in the middle of a hectic move). Thank you U-haul Nashua @ Pheasant Lane :)Nathan B. | Premières impressions
Very fast setup and moved in in about half an hour.David N. | Premières impressions
I need you to send me receipts in the proper form. IE. .doc. .doc. .pdf. Your previous do not open in any known Apps.john v. | Premières impressions
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