Évaluations des clients U-Haul Moving & Storage at Putman Dr

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Putman Dr

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Derek B. le

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Trying to understand why UHAUL "automatically" selected this location for turn-in, when there were a number of "authorized retailers" (storage units, etc.) that were closer to my address. This location is 10-15 miles from my house.

Ashley B. le

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Just a great experience. Treated me like Family. I really appreciated the service.

Rosielevon W. le

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Le client n'a pas laissé de commentaire.

Felicia B. le

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Le client n'a pas laissé de commentaire.

DONALD K. le

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Le client n'a pas laissé de commentaire.

Denise E. le

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This location was so satisfying. Ms. Willow was extremely helpful, knowledgeable and I would definitely recommend and use this location again

Ted T. le

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Nothing!

john B. le

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Friendly guys at the counter. Vehicle was available. The attendant went over the vehicle with me and was very friendly and asked questions to make sure I understood what he was explaining. Very good team overall. Highly recommend to anyone in the Huntsville area.

Troy M. le

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No one was there. We had absolutely No idea what to do. We were scared to just leave it it took about an hour before we Finally figured out to go on the website

Roger W. le

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Had to wait longer because they were so busy. However Justin discounted the bill and was very appreciative of my patience. First rate service.

David W. le

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Le client n'a pas laissé de commentaire.

Jennifer L. le

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Great Customer Service was giving when I picked up and returned equipment.

Calvin A. le

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Customer service

Tanya R. le

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The whole process was super easy, reserving, pick up and dropping off. I used the trailer in a local street festival parade to promote domestic violence awareness and uhaul got some free publicity. Win! Win!

Savannah C. le

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My location for pick up was changed 20 minutes before my pick up time. When dropping the uhaul back off, the representative was very rude. The gas was touching the quarter of a tank line, but she very rudely told us we had to go add more so she wouldn't charge us. Not very happy with my experience.

Nancy B. le

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Stop sending me emails about owing. You cannot automaticly Bill my debit or credit. You don’t have my authority to do so

james L. le

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In form you’re customers that when you extend a reservation for extra dat or 2 the rental price doubles . I think This is a poor practice , a kid den fee .

reve B. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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Le client n'a pas laissé de commentaire.

Comeisha B. le

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Le client n'a pas laissé de commentaire.

ashilee D. le

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Le client n'a pas laissé de commentaire.

Pamela H. le

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I see nothing that needs to be done

William L. le

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They were very busy but the owner installed the hitch himself and was very fair.

sandra W. le

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Le client n'a pas laissé de commentaire.

Ann R. le

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I had several issues with this rental: 1. I reserved a 10' truck but was told on arrival that I would be getting a 15' truck. Several 10' trucks sat in the parking lot, but I wasn't given one of them, despite my pleas, since it was a one-way rental. This negatively impacted my long drive in a few ways, even though U-Haul insisted it was an upgrade. I neither wanted nor needed a 15' truck, had to navigate the larger truck from Huntsville, AL through the Smokey Mountains to my final destination of Chapel Hill, NC, and had to pay much more for gas. No 10' was available in the Huntsville area for my rental; I called customer service to double check and was told that the 15' truck was my only option. 2. Given no other choice and the need to get my daughter moved back to college, I walked with the UHaul employee to a 15' truck. When we got there, he removed the lock from the rear cargo area. He informed me that no lock is provided for one-way rentals. So I was left to go buy one for myself at the last minute while my daughter packed the truck. 3. The truck cab was dirty. Dirty floors. Sticky cup holders with crumbs. It obviously hadn't been cleaned. 4. About two weeks after returning the truck, I received an email that I would be charged for two citations issued while I was driving the truck, plus an administrative fee. Yet, I went through zero toll roads while in the truck. And when I clicked each citation link for more info, I was taken to a blank page. I had to take time to dispute the claim, even though it had no merit. All in all, this rental was bad from start to finish and even afterward. Whether due to company policy or local rental locations, UHaul made a difficult move even more unpleasant (15' truck instead of 10' and attempt to collect money for bogus citations) and expensive (extra gas + lock).

Kacey P. le

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Lower prices for storage buildings.

Steven M. le

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Staff was to busy with rental customers, to help with a return.

Jeremy B. le

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Le client n'a pas laissé de commentaire.

bobbie W. le

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Le client n'a pas laissé de commentaire.

Nathaniel G. le

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Le client n'a pas laissé de commentaire.

Beth L. le

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Le client n'a pas laissé de commentaire.

Jonathan W. le

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Le client n'a pas laissé de commentaire.

Joshua H. le

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Le client n'a pas laissé de commentaire.

robert D. le

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The staff was very friendly - and quite helpful.

Kyle L. le

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Access can be crowded when trying to get into the storage units.

George D. le

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Willow handled my account and even with the computers down she did an exceptional job. I was very pleased in every way with this location.

Buffi Y. le

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Very helpful! Communicated via text which made it super convenient. Were on time and flexible!

DONALD G. le

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Homeless people everywhere.

Elizabeth R. le

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Great staff! They were very helpful and accommodating!

William H. le

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Staff took care of all my needs.

Nancy I. le

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Customer service people were prompt and friendly. Very helpful

Joel L. le

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My uboxes were not delivered on time and once they did arrive there were several of things broken including furniture

Christopher C. le

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My U-Box delivery was horrendous. Only had two trailers for my 5 U-boxes. therefore had to unload one while one was in transport then unload that one... I should have been warned before this happened.

timothy b. le

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I was completely satisfied with U-Haul's storage facility.

Patty M. le

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There was one lady that was the most friendly most sweet and most helpful, I never got her name but to her I am most thankful. Would be glad to come down and point her out.

joann d. le

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Went out of their way for me