Évaluations des clients U-Haul Moving & Storage at Ridgeway Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Ridgeway Ave

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Caroline M. le

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Le client n'a pas laissé de commentaire.

gia A. le

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My rental was not available for me when I arrived. No one called to let me know the 26’ truck was not returned on time. So I was told I had to drive to a second location to pick up a 20’ truck and I would receive a discount. They gave me $9 off. I had to make two trips to complete my move which double my gas mileage. Rented from u haul before, not impressed this time at all.

GAYCIA Y. le

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Le client n'a pas laissé de commentaire.

Lynette I. le

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Le client n'a pas laissé de commentaire.

GARRY P. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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Le client n'a pas laissé de commentaire.

Genevieve D. le

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Le client n'a pas laissé de commentaire.

RACHELLE B. le

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N/a

Donna W. le

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Le client n'a pas laissé de commentaire.

Carmen O. le

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Steve was very attentive. Excellent customer service.

William G. le

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Le client n'a pas laissé de commentaire.

John F. le

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Your gas prices are 4 times that at a pump. That’s wrong. I dove a total of ten miles and was charged over $12. for gas.

CHALONDA H. le

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Le client n'a pas laissé de commentaire.

Willard W. le

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Le client n'a pas laissé de commentaire.

Herman T. le

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Excellent customer service

C W. le

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Le client n'a pas laissé de commentaire.

david W. le

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Le client n'a pas laissé de commentaire.

Deborah M. le

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Le client n'a pas laissé de commentaire.

James B. le

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everything was great

DANIEL B. le

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Le client n'a pas laissé de commentaire.

Scott K. le

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Le client n'a pas laissé de commentaire.

Chalamar B. le

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Le client n'a pas laissé de commentaire.

Stephen W. le

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Le client n'a pas laissé de commentaire.

Kimberly Y. le

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Le client n'a pas laissé de commentaire.

Jared W. le

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Stephen is a great guy, doing his job diligently. I have respect for men like this. Thanks for taking care of me at the end of a rough trip

silvian C. le

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great services

James B. le

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Le client n'a pas laissé de commentaire.

Shirley O. le

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Small parking lot, could use more room to park while picking up, dropping off

Alexander C. le

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Nothing! Service was prompt, efficient, thorough - and friendly! We were delighted.

Andrea C. le

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We had a fair and safe experience with a truck rental. Steve is a professional in all ways and explained all we needed to know in a caring and sensible way. We would use this rental place again and highly suggest it's rentals to friends! Thanks U-Haul!

Maria L. le

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Le client n'a pas laissé de commentaire.

Eddie V. le

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Le client n'a pas laissé de commentaire.

April S. le

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Le client n'a pas laissé de commentaire.

Sandra C. le

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Dave at the place was great to work with. Thank you

Dominique B. le

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They were nice about everything and I appreciate that

Evelyn S. le

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The reps were KFC! Meaning they were Kind, Friendly, Courteous! They went above and beyond their duties. We came with a heavy load and we left with lighter hearts! I cried when I finished business there, due to the respect and kindness we received. Our prayers to our Great God, Jehovah were answered! E S and Q, Rochester NY

Geraldine R. le

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On the contrary, my daughter could not pick me up because I had the car keys in my pocketbook. I thought of walking home but it was pouring. Stephen waited with me while I tried to solve the problem and then ended up taking me home! Talk about above and beyond! Thank you uHaul and thank you Stephen.

tim P. le

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Le client n'a pas laissé de commentaire.

Maryellen S. le

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I had a terrible experience with Uhaul customer service. It wasn't this location's fault per se, but I could fill up a phone book with the bad experiences I racked up this month on Uhaul's behalf.

Mike W. le

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very nice dealing with this u haul location.

Frederick H. le

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Le client n'a pas laissé de commentaire.

Timothy P. le

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Le client n'a pas laissé de commentaire.

Conrad Z. le

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Le client n'a pas laissé de commentaire.

Michelle H. le

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I had easy access to my storage unit staff was friendly.

Carrie S. le

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The gentleman was very helpful.

Michelle H. le

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Answered all question were kind.

SHERICE H. le

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The Male Staff were both Awesome, very Professional and kind.. I would definitely recommend This location to All. Thank you, Job Well Done.

Jeana E. le

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Everything went well. The only thing was our couch ended up with mold.

Sandra C. le

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Staff was very helpful - showed me a couple of units - made sure everything worked for me - got me in and out very quickly and made some recommendations. Thank you

Brittany P. le

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Staff is terrible, rude, not willing to help. Winter time my lock got frozen and they told me it would be $100 to get it unlocked. Why have a garbage there if people cleaning units can’t use it??

David W. le

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Everything was perfect.

latricia n b. le

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First time using storage at uhaul and I had a great experience going there staff was friendly and fast with the application process had my key card and storage room in no time. very great service.

thomas c. le

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(1)Was unable to enter with a power wheelchair. (2) Steve was extremely helpfull.

Theresa P. le

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Very friendly & helpful staff. A good experience. I would do this again (if I ever move again :) )

Mark B. le

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the person checking us in was kind, expedient, and very helpful. the space is as requested, however, I am somewhat concerned that the floor was moist, and there is swamp several feet away.

latricia n b. le

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The guy who helped us was very respectful and got things done so fast

Theresa P. le

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Thanks for your assistance!

Michelle P. le

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The lady in front help me with what I needed. And it was quick thank for the service.

thomas c. le

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Your representative Steve was extremely courteous and knowledgeable about my situation and took care of my needs very professionally.He was also sympathetic to my wheelchair situation.

nancy w. le

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Wasn’t allowed a refund or pro-rated fee when I moved out early. Will never rent there again and will tell all my friends as well.

jerry f. le

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job well done

Miguel c. le

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When I went there they were overbooked on the reservation for storage I made and had to pay extra money for a larger one. Customer service was not customer based.

Eileen R. le

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Very accommodating and nice. Very friendly staff

alicia c. le

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Both employees that i spoke with are very nice thank you both very much

Thelica C. le

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Anthony Council sent me to this location and I'm glad for that The sales person was obligingly helpful It was very cold out so he got us checked out and ready to go in a timely manner Thanks Stephen

deanna f. le

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Thanks

Denee M. le

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Was able to get a storage unit quickly

Nate B. le

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Staff was very helpful, helped navigate one of the corporate "gotchas" and processed by check-out within a half hour of closing (the night before my renewal) with no problem or hesitation, thank you!

Richard W. le

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Very good customer service and very courteous to my needs.

Jeffrey K. le

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Called to confirm move in date, local store had no records of my order using phone # name or order number. Transferred to customer service and same thing. Had to rebook order

George B. le

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If I had to use again definitely would use this facility.

james n. le

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Great friendly service !!

Susan L. le

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our only problem is we had to take a larger unit then we wanted, staff there was great

kevin n. le

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The unit i rented was suppose to have a new door put on when i rented it and never done. We couldnt access it in the winter due to snow piled up in front of it. There was stink bugs in the unit

Vicki D. le

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there was only one person in the place so it was slow for others. I was there first but my online order was all mixed up and the person who helped me had to find my orders and delete/credit them.

Marsha M. le

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very convenient

Aniah N. le

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Staff was very stuck up and sarcastic. Lacked empathy for anything involving the customer. They don’t work with you at all either. I’d rather be shot than to do business with U Haul ever again. FOH

Matt C. le

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Staff was impersonal and rushed the check-in and truck inspection process. I had to drive my rental onto the lawn and around other trucks to park and return as the lot was completely full.

Frank H. le

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found a puddle of water in the bottom of our unit at the end of our 3 month storage in the unit. Everything stored there reeked of mildew and one bag had to be trashed due to BLACK MOLD growing inside

susan e. le

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I received a great value for my money

Cortrina S. le

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The uhaul worker was very nice and knowledgeable. My mattress was wet on one side and part of my sofa was wet and molded....I put it in the garbage. The unit had spiders.....

KENNETH W. le

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Very satisfied with customer service and the storage unit rented fit my needs. Would return if need be.

charles l. le

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great place. thanks!!

Elizabeth B. le

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Space was clean and convenient. Staff was always 100% friendly and accommodating.

Anna Y. le

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None

Omar H. le

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Jasimine was very rude stated that she never saw the rev, customer service called her about the matter and she gave a diff. unit instead of what was offered not do to not being available very unhappy.

douglas m. le

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Excellent service. Highly recommended.

ABDUL RAZAK K. le

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Good

Joe T. le

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Make it so you can access your storage unit 24/7. It is the only complaint i have about the issue

sue b. le

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great location!

Heather W. le

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Clean, secure storage and friendly people.

Nishayra G. le

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I would definitely encourage everyone if they want to keep their put their stuff and a safe place to come to U-Haul on Ridgeway Avenue they are really great

Jeffrey A. le

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I have rented a storage area from the Ridgeway Ave location three times. Once 1999-2001 second time 2002-2004 and the third time 2017-2018 I was satisfied each time. I like access with the gate

Glenn H. le

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Thank you!