Évaluations des clients U-Haul Moving & Storage at Rochester International Airport

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Rochester International Airport

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Carmen J. le

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I’m glad we spoke to a person and picked up from a person.

Olesya V. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Le client n'a pas laissé de commentaire.

Jasmin S. le

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Le client n'a pas laissé de commentaire.

Miachel K. le

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The entire move went smooth. The people you have working for you are very good at what they do. I thank them all for their courtesy and help.

Robert B. le

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It was a flawless experience, no complaints at all staff was extremely helpful.

Christopher S. le

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The issues that I had were with the Kent delivery location. I had to delay the delivery for a week, because they did not have a truck available - all their trucks were down. Otherwise, the Kent location did a good job of communication, delivery, and pick-up.

Mary M. le

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Le client n'a pas laissé de commentaire.

Barbara L. le

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The entire process from start to end was TERRIBLE. Nothing to do with the staff at pick up and drop off locations. The truck should not have been on the road..... issues too long to list. From one reservation I must of made over 20 calls to UHaul; unacceptable!!!!

john Z. le

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Couldn't be happier. Packing link was very helpful and the recommended moving help services were great both on load an unload.

Fahimeh lynn N. le

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Very nice and friendly staff. Miguel in Rochester and Subrina in high point.

Darlene S. le

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Nothing nice location

Phallon L. le

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Le client n'a pas laissé de commentaire.

Shawn E. le

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Le client n'a pas laissé de commentaire.

Anthony N. le

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Le client n'a pas laissé de commentaire.

Kimberly M. le

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Le client n'a pas laissé de commentaire.

mary S. le

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Le client n'a pas laissé de commentaire.

Shawn A. le

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Le client n'a pas laissé de commentaire.

P Denise K. le

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After calling to confirm at the henrietta location. I had no truck. But the person in duty worked hard to get me another and he did. It was close by too. Still waiting for 50.00 credit though.

Marian R. le

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Le client n'a pas laissé de commentaire.

PANOS B. le

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It seems that the Computer Program is very slow and it’s increasing the Waiting Time.

Carlet C. le

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The worker kind of screwed me over with the mileage. When I guessed how far I might go he rounded down by 10 miles and I went over to my original so I paid more. Just not clear in communication about guessing more accurately. Disappointed there.

Elizabeth G. le

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Le client n'a pas laissé de commentaire.

john Z. le

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Le client n'a pas laissé de commentaire.

Larry Q. le

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Nothing at this time. The whole process was easy and very professional. Will use them again.

Mark L. le

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Great location a mile and a half from home. all staff was very nice getting the van and returning it. All good, .Great experience.

Cheryl M. le

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Friendly service and efficient! I was in and out quickly and I appreciated the quick service

Erica B. le

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Le client n'a pas laissé de commentaire.

Victoria S. le

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The truck was very hard to start. Would have preferred a different one.

Bonita M. le

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Le client n'a pas laissé de commentaire.

Sam R. le

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Le client n'a pas laissé de commentaire.

RODNEY C. le

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The staff was very accommodating to our needs.

Kim A. le

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Thank you

MARY JO B. le

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Staff was great and very helpful. It’s great storage space.

william D. le

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Everything about this facility is perfect for storing my classic car. I never have to worry about it in the off season and the monthly fee is fair. See you in the fall.

ALEX P. le

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Large facility that's well lite. Seems very secure.

CHRIS W. le

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I've been storing my Mustang here for the past few years and I haven't had one issue. Miguel is excellent and did a great job with helping me move and replace my car battery after the winter storage.

Rachel A. le

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Two u-boxes were delivered after I confirmed with two people that I was going to pick them up. Customer service and the manager were rude and misinformed, and I still have not gotten my refund.

Kristine F. le

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All online ad delivery service of Uhaul storage and shipping crate for a temporary storage space at home was all on time and very convenient. The driver was very professional. Thanks!!

Teri V. le

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Excellent service! Punctual, efficient, pleasant and professional.

Milo D. le

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Storage of U-Boxes I rented was secure. Scheduling delivery and pick up of my U-Boxes was easy and the staff were very willing to get them to you quickly.

Michele K. le

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Thank you

ALEX P. le

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Fast friendly and efficient

Patrick G. le

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We used the storage pods. So I never visited the facility. However, that process was great. Miguel the delivery driver was helpful and extremely nice!

Sara B. le

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The staff went above and beyond to meet our needs. They were extremely efficient and bent over backwards to ensure that we were taken care of.

Marilyn H. le

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Although moving brings tears to my eyes the staff at Ajax Rd helped to relieve as much stress as possible by being accommodating to my needs and very friendly. I'd recommend this facility to anyone.

Philip B. le

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The staff was uniformly friendly and helpful. I will be sure to use this U-Haul location the next time my situation warrants it.

Carolyn S. le

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Staff were rude at both pick up and drop off.

Eric G. le

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Delivery point did not want to honor weekend delivery. All my life in that box and delivery point wanted to tell me no, belittle me, and tell me how much they would cost me. Had to argue. Alot.

Mary P. le

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your reps were very helpful and accommodating each time I made a visit...

Alice B. le

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They were extremely accommodating, friendly, and helpful! Great experience!!

CHRIS W. le

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Great service and the staff is very friendly.

Ortiz C. le

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It’s my third or fourth year in a row pretty sure I will be using it again next year

raymond t. le

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Everyone helpful. Especially Miguel. I would do it again.

beth t. le

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The large door was open. I worry about rodents (mice) getting into the building. If the someone isn't using the doors to go in or out, then please keep them closed. Staff is friendly.