Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
No complaints. Everything as promised. Good price good selection. Excellent service
Jim Kent
Évaluation :
5
This location needed corp approval for me to drop at a different location. They handled this and were very courteous and helpful.
Leslie Krohnfeldt
Évaluation :
4
Just I didn't know that you could actually rent the 10x10 van for 1995 for 24 hours I thought it was an hour. But it's more of a mileage fee
Todd Troyer
Évaluation :
3
Improve equipment
Carey Gentry
Évaluation :
5
Brandon was awesome.
Dana Wood
Évaluation :
5
It was way too expensive
Cindy Tafoya-Bergemann
Évaluation :
5
Great Uhaul location, knowledgeable and well run. Best in Colorado Springs!
Robert Fisher
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Branigan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keiko Hooper
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lucas Davis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erik Hawkins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dennis Roark
Évaluation :
3
When we dropped off the car shortly before our appointment time, we were told the hitch installation would take one hour to one and a half hours, and we would be called when it was ready. Three hours later, I called to find out if it was ready, and the man who was supposed to be installing the hitch answered the phone. He informed me it would be another half hour to 45 minutes before the car was ready. The delay really threw our afternoon schedule into chaos.
Meredith Denton-Hedrick
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wes Vanderkolk
Évaluation :
5
Everyone was very helpful and friendly also they were able to explain what was being done and answer all of my questions. Thanks Brandon and Trevon I will be back next time I need anything
Michael Warren
Évaluation :
5
The whole crew is knowledgeable and friendly every time I need a truck!! Keep up the good work 💯
Natasha Cage
Évaluation :
4
Overall it was a good experience but for some reason the check-in process could not be completed through the app so it had to be done manually inside the store. It cost us a little bit of time, but it wasn't a huge problem. Also, we had ordered a half-dozen pads but we found that they were not inside the truck once we got to our destination. When we mentioned that omission at the time we returned the truck, that charge was immediately taken off of our invoice, so it was handled appropriately. The truck was in excellent condition, and I would definitely recommend the service that this location provided.
David Wilhite
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Klein
Évaluation :
5
Efficient turn in process
DONALD MARTIN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mackenzie Robins
|
Expérience générale
Évaluation :
5
Both guys working the front desk were great and friendly.
Kyle Naroth
Évaluation :
5
Trevor. Great customer service
david lafave
Évaluation :
5
great experience, nothing to add
David Rodenberg
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Peterson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Youngwon Seo
Évaluation :
5
Your whole staff is great! They took care of me like an old friend. People make the difference.
Randy Graham
Évaluation :
5
Trey was amazing. So kind and helpful
ROBIN ROSE
Évaluation :
5
Courteous, knowledgeable, and efficient staff.
Phillup Bird
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adrian Cherry
Évaluation :
5
Outstanding customer service! I had reserved the truck for 7:00 AM. I was running a little late and the people called me at about 7:30 to make sure I was still planning on getting the truck.
Russell Hodgkins
Évaluation :
4
Le client n'a pas laissé de commentaire.
Denise Dewberry
Évaluation :
5
Le client n'a pas laissé de commentaire.
karina schuelke
|
Expérience générale
Évaluation :
1
The truck after leaving the lot made a really loud noise and started shaking with acceleration. The oil indication thing went up pretty high, I was already super behind schedule because the check in process taking so much longer than expected. The location I already booked at all the sudden didn't have my truck, so it took me to another location an extra 15 minutes away. Super annoying and not worth all the hassle.
Cady Rosales
Évaluation :
4
Le client n'a pas laissé de commentaire.
Victoria webster
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lilian Mendez-Santiago
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lisa Johnson
Évaluation :
5
Trailer was dirty but otherwise in very good operational condition. I reserved the trailer in person at a location within 3 miles of my home (there is a total of 3 Uhaul rental locations within 3 miles of my home) with the intention to pick up/return the trailer to that location. Instead, I had to pick up and return at a location 15 miles away. I was told that was the case because availability of a car hauler was very limited. When I picked up the trailer, there was a total of five car haulers on the lot. When I returned the trailer there were still four car haulers on the lot. It appears to me that Uhaul just didn't care to make my experience convenient to me, but rather easier for Uhaul.
Bill Ingram
Évaluation :
5
Everyone we talked to at this facility has been friendly and very helpful. The storage facility is climate controlled, has security alarms and cameras. Our belongings were safe here.
Princess Hall
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua Pratt
Évaluation :
4
Computer system was slow, causing a delay at the counter. I wasn't in a hurry and the clerk was very apologetic. Also, checking my rental back in was seamless. Bravo!
Thomas Carpino
Évaluation :
3
I went here on two occasions recently. On the first one, the process was quick and easy. Employees guided me through the rental. The second occasion wasn't so pleasant. It was the owner/general manager and gruff and all business. The Ford van was nicer than the GMC. The return checkin on both rentals was super easy.
Duane Klug
Évaluation :
3
2nd truck rental from facility and overall easy access and good support but reliance on the website for truck continuity is horrendous. First time could not document link as was incomplete and EXTREMELY slow upload for what I could do. 2d visit did not even get link until an hour after departure. Documented fuel level was off so needed to get cooperation from staff to correct and they were hesitantly willing to help me. Told me to use the app for dispute of which I hadn't received (see above) and could not print when they corrected on their end. Resolved by taking a pic of updated screen. I can't think of one reason why the onus should be on the customer during a pick-up and question the companies reliance on the app.
art wickberg
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRANDON METZER
Évaluation :
5
Jason was very friendly and very willing to make sure that everything was just right. Will certainly use again.
Tim Tech
|
Expérience générale
Évaluation :
5
Great doing business at this location
PATRICK MCNEILL
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAUL SHANNON
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheila Swazy
Évaluation :
5
Le client n'a pas laissé de commentaire.
HUNTER HOPKINS
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY KRAUS
Évaluation :
5
It was fairly quick to get the van checked out to me and the return was instantaneous. The van was clean and ran well.
Duane Klug
Évaluation :
5
Le client n'a pas laissé de commentaire.
Henry Jordan
Évaluation :
5
They were awesome
Bradd Schultz
Évaluation :
5
This is a great facility, and the staff is very helpful.
CLAUDIA THOMASON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Max Levy
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ken Pfohl
Évaluation :
5
Very helpful, knowledgeable and friendly associates. A great experience
KENNETH ENGEL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Haydee Luther
Évaluation :
5
Both Jason and Jenkin were exceptionally attentive to me and my special needs for Hands-On step by step guiding to my storage unit. They were kind, and very helpful. They treated me like you would want your grandmother treated. I would recommend them to anyone.
CATHY DESCHAINE
|
Premières impressions
Évaluation :
5
Give employees a raise they are doing a excellent job
Sean Finley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terry A Schrader
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Huber
Évaluation :
3
Le client n'a pas laissé de commentaire.
Robert Alexander
Évaluation :
4
The Ashton guy at the storage we rented from you at 500 n Scottsdale road in Tempe Arizona is super super rude with us. He constantly interrupts when you're talking and has a shit attitude with you when you're trying to talk. He knew we were already having a really hard time since he talked to us the day before he was rude.. and he tells us he doesn't care he has a bad attitude or if we find him rude. I would never recommend anyone renting a storage at that location because of him. Find better people who know how to show courtesy.
Heather duffy
Évaluation :
5
Wash the outside of the van. It was a little grimy on the outside. The inside was nice, however.
Mark Cerda
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jack Amer
Évaluation :
5
Friendly staff, great rental prices, convenient location!
tom gilliam
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roxanne Hoye
Évaluation :
5
People working at this location are awesome. Everyone is friendly and super helpful!!!
Christopher Wallau
Évaluation :
5
Rental pickup smelled of cigarette smoke. Cheap motel on wheels. Returned for this reason
lauren aoki
Évaluation :
5
Excellent experience pickup and delivery!
Daniel Gourley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah Hall
Évaluation :
5
Outstanding customer service! Cannot thank your staff enough for taking such good care of our pod!
Tina Samuel
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawn Reachard
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Huber
Évaluation :
5
Fast and efficient.
Bruce kosbab
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Gist
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roy Elder
Évaluation :
5
Le client n'a pas laissé de commentaire.
Coby Arnold
Évaluation :
3
Provide better equipment and charge less per mile for in city use
Jon Castro
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dominique Forehand
|
Expérience générale
Évaluation :
5
Staff is very friendly and helpful
frank re
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
frank re
Évaluation :
5
Le client n'a pas laissé de commentaire.
KESHIA CLARK
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurel Whitworth
Évaluation :
4
Customer service is Excellent!!! The people are wonderfully helpful at this location. But the storage units having carpet (which is heavily strained up everywhere you look) and office ceiling tiles means it's moldy and dirty, and so we instantly regret having selected this location.
David Owen
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rick Holtsclaw
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandie Henderson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jenna Bohanski
Évaluation :
4
Le client n'a pas laissé de commentaire.
steven hancock
Évaluation :
5
Very simple. Easy, fair, and quick.
Greg Ford
Évaluation :
5
We rented a unit for several months at this location. I would recommend them to anyone! The staff is so friendly so accommodating, and this is impeccably managed! Thank you everyone for your help during our stay!
Robin Friesen
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
cheryl koob
Évaluation :
4
Le client n'a pas laissé de commentaire.
Greg Dubla
Évaluation :
5
Thank you Ubox team, great working it’s you all!!!!
TINA KELNHOFER
Évaluation :
5
Great service thank you
Denise Cherwin
Évaluation :
4
N.D.
james herrin
Évaluation :
5
Trevor was very friendly and ensured I was comfortable with the equipment
Ines Stabler
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jordan Craft
Évaluation :
5
Excellent service à la clientèle
MICHAEL KAUSPEDAS
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Ozburn
Évaluation :
5
Le client n'a pas laissé de commentaire.
Onelio Viera
Évaluation :
5
Top quality bunch. Excellent customer work
Joseph Lamendola
Évaluation :
1
You have the wrong person
Harrison Gelles
|
Premières impressions
Évaluation :
5
Very nice man checked the truck back in. Was very friendly and nice
Cindy Whitehead
Évaluation :
5
Kayleigh did an excellent job checking me out, and getting me returned, and with a reimbursement, so easily and quickly. She was very friendly and professional. Eric, who actually checked the trailer back in, also did an excellent job helping me. Both were very personable and professional ... !!! Daniel Emig
daniel emig
Évaluation :
5
Le client n'a pas laissé de commentaire.
LAUREN LINEBERRY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jovoné Lewis
Évaluation :
5
Outstanding service
Jason Ronsse
Évaluation :
5
I made a reservation for an12' enclosed trailer on Saturday. I made my reservation for Sunday at 11 o'clock and I show up and only one person was working a desk. 15 minutes later another employee comes to the desk and get helped right away which was great but I found it a little aggravating that I had my reservation with my card number address drivers license everything was they asked on the app and then I go there and they ask for it again so it slowed down my check in time, so anyway I guess just something to think about is it'd be nice to have more employees working that's it but I've been using Uhaul for years. Thank you. Moving is stressful checking in should not be.
greg segura
Évaluation :
5
Quick, easy, and friendly!
Kim Richter
Évaluation :
3
I didn't like being made to stand aside to check in online versus check in at the desk. I purposefully waited in line, was on time for my reservation because I understood the challenges of the location concerning the gas. I wanted something to show the gas level before leaving. 4 customers and waiting for a chat for over 30 minutes, I still ended up have to come back to ensure someone was able to came and verify the gas levels. I ended up so late to a job I missed it.
MARIE SANDERS
Évaluation :
2
The truck was in rough shape. The worse part was the check in guy who was extremely rude and condescending. I spoke to the GM about the issue, and he gave me the scripted apology/reply.
Brian Marko
Évaluation :
5
I had my storage facility for 4 years and couldn't have been happier. They were always right ther when I needed them for anything. I never had difficulty getting to my unit night or day. I would highly recommend this company to anyone looking for a safe and secure storage space. Also, their rates were the best in the city, and I checked most of them before I decided on U-Haul.
Marilyn Fahlsing
|
Expérience générale
Évaluation :
5
I was looking to rent a tow dolly, since I thought I only had to haul a car off of the Copay lot in Littleton. They told me it was only 20 bucks more for an auto transport, which gave me the option of a long haul if needed, without disconnecting the drive shaft. It was a good choice. Also, The guy hooking the trailer to my truck was very efficient and cordial!
Danny Conklin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marco AHO
|
Expérience générale
Évaluation :
5
Great Staff!
MAUREEN DAY
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Perkins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Denroy Carter
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacob Turner
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shawn mcleod
|
Premières impressions
Évaluation :
5
Outstanding facility and customer service
JERRY HENDRICKS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRENDA PADILLA
|
Expérience générale
Évaluation :
4
So glad to see Jason back as Manager!
Cheryle Divoll
|
Expérience générale
Évaluation :
5
Excellent service by the general manager, Jason
VALERIE CARTER
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
micheal derivera
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Mary Boje
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
shawn mcleod
|
Expérience générale
Évaluation :
5
This facility is the best I have experienced in over 40 years. Owner and staff go out of their way always to help with any situation. I would like to have given 100 stars.
STEWART SMYTH
|
Expérience générale
Évaluation :
5
My move isn't complete. I will likely be using your services again. Customer service was good in general, but two workers were exceptionally awesome.
Joseph D'Orlaque
|
Expérience générale
Évaluation :
5
Skylar was amazing, informative, and super sweet! She is an asset to u-haul, thanks!
Skylar Torchalla
|
Premières impressions
Évaluation :
5
The young ladies at the desk were especially helpful.
James Dikes
|
Expérience générale
Évaluation :
5
Access hrs closes earlier than my last storage location but I'll manage it was till midnight...
Tricia Love
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DELIA VILLARREAL
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bryan Stephenson
|
Expérience générale
Évaluation :
4
Skyler, Jason and Eric were great to work with and very helpful.
Kris Parker
|
Expérience générale
Évaluation :
5
Great services and very professional team, the manager is exceptional thank you.
Dora Crespo
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roper Baker
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Austin Geanetta
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Darrian Pacheco
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mackenzie Helms
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
janette williams
|
Premières impressions
Évaluation :
5
First-rate facility and team!
Duane Jones
|
Expérience générale
Évaluation :
5
Very nice facility. All employees were friendly and helpful.
Ben Kump
|
Premières impressions
Évaluation :
5
Thank you Skylar for your great customer service. 😊
Donna Lyons
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
REX HARPER
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Connar Foreman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
medina bey
|
Premières impressions
Évaluation :
4
All staff was very helpful. Easy time getting in and out.
Rylie Smedley
|
Expérience générale
Évaluation :
5
This facility is so nice and the temperature is perfect.
NICOLE TORRES
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
BarryD Bowyer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Zwick
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
SHAWN MCLEOD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Todd Statzer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Springs Home Finders
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teddi Harris
|
Premières impressions
Évaluation :
4
Uhaul computer systems need to talk to each other. Very frustrated on our uhaul storage container move on one of our storage units to Fla. Dates were incorrect at first and we were led into a spiderweb of phone numbers to call. Most said " I can't see that on my computer. You have to call…" frustrating but it worked out in the end. Far from seamless though. Address was not updated at Woodman properly (even though we had it shipped there). We had updated at the counter, but had to call again at a later time because they requested an updated address (?!)
Stephanie Peterman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Desmond McCoy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DENNIS RUNNELLS
|
Expérience générale
Évaluation :
5
The staff/team was absolutely terrific!
JERRY HENDRICKS
|
Premières impressions
Évaluation :
1
I got charged full price for my rental when they made me bring it back in half of my time of use. I tried to extend my rental they denied me they made me unload my stuff off the truck into a storage unit. Now I have to rent another truck on Tuesday so I can move in to my apartment. They told me that they were not going to charge me for the whole thing but they did anyway. I got charged for my milage when I was told I had to go to another site to unload which put me over my milage limit. I feel I was taken advantage of. They also said the reason I couldn't keep the truck is because it was going back out the next morning at 730 Saturday. It was still at the U-Haul place at noon . As far as I know it never went out. The only thing that kept me from having to leave my stuff on the street is I qualified for a free storage unit. I have a 4 month old girl and my wife. We were unloading our stuff at 930 at night into the unit. Now we have to do this al over again. This U-Haul site is off of academy in Colorado springs. When I went to try to extend my rental a lady that I talked to in person said I could bring my rental in si they could see it was in one piece then I could do another contract with them so I could keep it until Tuesday when my apartment would be open. She told me not to worry about anything that she would take care of it for me then 30 minutes later she called me and said that they couldn't do that for me and I needed to have the truck back that night because it was going back out the next day at 730. I explained that I have All of our stuff in it and I didn't have any place to go with it. She told I need to get another truck from another site the next day at 730 at the woodman site and unload my stuff on to the other truck and have the first truck back at it's site at 730. I asked her how was I supposed to rent another truck unload my stuff on to that truck and have the first truck back at it's site at 730. I said I couldn't not drive 2 vehicles at once an that it is impossible to rent a truck unload my stuff and have the first truck back all at the same time. She is the one who told me that she would take care of this deal so I could keep the truck for as long as I needed it for. I was willing to pay for the whole weekend that is when she said they would just do another contract. She is the one who stepped out of her role an tried to play boss an said things that wasn't even possible to do. I would like to get a refund for all of it because people played told me things that they were able to do. All in all I got charged full price for only using the truck for half the time and got charged for all the millage when I had to go further out of the way to get another truck. I got a big screwing on this. Someone needs to do the rite thing and get my money back. Thank you from a person that will never use your service again and I will let people know that the service there is a rip off. I did try to resolve this situation with the site and got no where. All they wanted was the truck back an didn't care what happened to our stuff or anything that we needed.. I am not a rich person and I don't appreciate that your employee didn't consider that our 4 month old girl had to be out in the night unloading our stuff into storage. Do you have kids would you want your kids out in the middle of the night unloading your stuff. Probably not.
DONALD HALE
|
Premières impressions
Évaluation :
5
Will always consider uhaul for moving and storage needs.
Michael Whittmor
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marta Baez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christian Larson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary Crosslin
|
Expérience générale
Évaluation :
5
I mainly dealt with Chris, good guy. He got me into a unit close to the front as I'm a disabled veteran. The staff was all really nice and helpful. The storage facility was clean, well maintained and climate controlled. Highly recommend this place for your storage needs... They also have trucks... I didn't use one but if it's from this staff, I'm sure they would be on point. Thanks again Chris and staff. I would use them again.
David Holtan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathy Scarberry
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
TYLER VISENTIN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOEL WILLIS
|
Premières impressions
Évaluation :
5
They gave excellent customer service! Our experience was awesome! Everyone was very friendly accommodating! Thank you so much!
Robin Friesen
|
Online Move In
Évaluation :
3
With only one entrance and the units spread over such a large area, it is both difficult and cumbersome to reach my units. Additionally I discovered a 10x20 isn't really a 10x20, but two 10x10 side by side which didn't work for an item I needed stored resulting in my having to rent two units instead of one. The staff was helpful but the facility itself is awkward and inconvenient.
CYNTHIA MCCHESNEY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda Bove
|
Expérience générale
Évaluation :
5
Great customer service and good travel experience and the storage is clean fresh and spacious.
yassecht valdes
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dustin Williams
|
Expérience générale
Évaluation :
5
Great U-Haul location and a very safe and clean storage space! Merci.
Andrea DeLuca
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TYLER VISENTIN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Palm
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Hargus
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Laura Kafel
|
Expérience générale
Évaluation :
5
Staff very friendly and restrooms how many storage places have restrooms
JOEY BACA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Preedawan Namsamut
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brittany Brennan
|
Online Move In
Évaluation :
4
The person at the register was pretty low energy and reluctant, but other workers I spoke to were very nice.
Mark Pape
|
Premières impressions
Évaluation :
5
My locker had a sticky latch that was stiff & I needed gloves to push it over. I'm not sure if it was bent or not. I eventually learned how to work with it. I don't know if that is normal or not since I've never used such a latch before.
Carolyn Bentley
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Maldonado
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda Bove
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kaila Venuti
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Gant
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristopher Whitehead
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fidel Pachecogmailc
|
Expérience générale
Évaluation :
5
Chris was a grrreat help. I can't say enough good about that man. He is the best example of what an excellent customer service person should be that I've ever had the pleasure of doing business with.
James Dikes
|
Premières impressions
Évaluation :
5
I was very pleased with my overall experience with this U-Haul center. Chris is great!
Thomas Hensley
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Denroy Carter
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brad Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Hughes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Hooper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Killgore
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine Prince
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alisha Lawrence
|
Premières impressions
Évaluation :
5
Exceeded my expectations with friendly professional service, excellent moving truck and equipment, and very clean modern storage facility.
BarryD Bowyer
|
Premières impressions
Évaluation :
5
Excellent, friendly and professional
Eloy Gutierrez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine Bradford
|
Expérience générale
Évaluation :
2
Not the best customer service from the employees
Adam Holsinger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAULA LEVY
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Anita Wildmone
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sean Syring
|
Expérience générale
Évaluation :
5
Very kind gentlemen who went above and beyond to help me! Very clean storage facility and easy truck check in and out.
Natalie Fox
|
Premières impressions
Évaluation :
5
The manager at the Woodmen facility deserves a huge award for outstanding customer service! Such a patient, caring person and went beyond the call of duty to assist me in checking out my truck and storage! Thank you!!
LISA VELASQUEZ
|
Premières impressions
Évaluation :
5
Best storage facility I've ever been to. Clean and carpeted, inside and temperature controlled and well-lit, with a secure self-check-in/checkout system, and it's enormous. Never seen anything like it.
phil puterbaugh
|
Expérience générale
Évaluation :
5
The service was great!!
LEDELL EDWARDS
|
Premières impressions
Évaluation :
5
This is the second time I've used this particular U-Haul facility (2020 and now 2022, and 2 different facility GMs, Jason back then and Chris now), and both times things have gone well. I will be using this same facility again should I return to Colorado Springs in the future.
John C Dechon
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katie Jackson
|
Expérience générale
Évaluation :
4
The people were fantastic to deal with. Facility was great! Easy and convenient. That said, the IT system sucked! Made it very difficult to reinstate a storage rental I had made there over a year before, due to the system losing my contract. The only thing that kept me from saying WTF and walking out with my stuff was how helpful, creative, and mutually frustrated the staff at the facility was. Great people! The fact that an inquiry leads to 45 minutes wasted while I was on a tight schedule to begin with was extremely frustrating. Again, this was no fault of the facilities employees. They truly saved the day and kept me as a customer, albeit one shaking their head over the problems with your information management! Fire your IT department! Give those folks at the facility a raise and an "way to go"!
Michael Schwartz
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerry Koehn
|
Expérience générale
Évaluation :
5
Outstanding service and facilities.
Donald Hawkins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danny Davis
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda Bove
|
Expérience générale
Évaluation :
5
The agent I worked with (Devotion Aona) was extremely helpful and very professional. She was working mostly by herself and handled the customers waiting in line very graciously
Stephen Fisher
|
Premières impressions
Évaluation :
4
Alarm activated by itself after leaving to go grab more stuff and alarm would go off literally every time even after disarming it which was super annoying.
Devin Hall
|
Expérience générale
Évaluation :
5
The 2 workers that were on shift the day that I reserved the U-Haul were beyond excellent! I really appreciated their customer service abilities and they really were professional!!! Thanks U-Haul @ Rockrimmon you all rock!
Corterrence Stewart
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mistelle Starr
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Devin Hall
|
Premières impressions
Évaluation :
5
I needed a short-term storage solution, and this was perfect.
ROBERT PHILLIPS
|
Expérience générale
Évaluation :
5
Easily the best uhaul site I’ve ever used.
DARCY OLSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marta Baez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yvette Kelly
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ann Kiser
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM WALLACE
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
Marisa Vasquez
|
Expérience générale
Évaluation :
5
great
Marlo Randle
|
Premières impressions
Évaluation :
5
My original housing plans fell through so I needed a place to store my things last second. Uhaul storage made it painless for me, even though it was a last second reservation.
Christopher Lawson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Thomas Dowd
|
Premières impressions
Évaluation :
5
The gentleman had excellent customer service and went above and beyond to help me with a dilemma caused by a Denver U-Haul.
Melissa Velasquez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANGELA HANENKRAT
|
Premières impressions
Évaluation :
5
Very easy experience renting storage from Uhaul. Facility was clean, easy to access, and usually not too busy. Thanks for a great experience!
Nicole Freyschlag
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Austin Lee
|
Expérience générale
Évaluation :
1
You guys cudgel my credit card 2 times and when i canceled the same day you only refunded me one time
CANDRA TERRY-GRAVES
|
Expérience générale
Évaluation :
5
Very nice and clean facility. Devin did a fine job signing me up.
Todd Statzer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Ford
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanne King
|
Expérience générale
Évaluation :
5
They were very nice and helpful
Virgil Harvey
|
Premières impressions
Évaluation :
5
The only thing I would suggest is that patrons be made aware that after hours the large sliding door is not available.
Glynese Northam
|
Expérience générale
Évaluation :
5
Good experience.
Cherie Barham
|
Premières impressions
Évaluation :
5
I walked into your facility real upset everything that could go wrong did. Jordan and Chris made the difference, I was given wrong info, the gas they quoted was wrong they scheduled me for the wrong location this all came from your store at 3105 N Nevada. But again Jordan and Chris at Woodmen corrected everything and I left a happy person Kudos for these two employees. They saved me a call to Corporate.
Victoria Saiz
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
christine cheek
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don Murray
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Billie Camp
|
Expérience générale
Évaluation :
5
All the staff was wonderful The facility was very orderly and clean
Virginia Calles
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aurisola Reyes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristen Kettle
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachael Richards
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILLIAM GIESMAN
|
Expérience générale
Évaluation :
5
I like the security this facility provides and the ease of parking and moving stuff into/out of unit. Je les recommande fortement.
emily perry
|
Premières impressions
Évaluation :
5
The facility was excellent. Staff was always friendly and helpful.
Kathy Jorgensen
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phyllis Cullenbine
|
Expérience générale
Évaluation :
5
Excellent service, friendly and helpful, great facility, great experience, Managers were outstanding.
Holly Benson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Danielle McCarthy
|
Expérience générale
Évaluation :
4
Smell if mold - carpets? Otherwise excellent!
Elizabeth Hughes
|
Premières impressions
Évaluation :
5
The staff are extremely courteous and awesome. I was extremely impressed the majority of the staff are men in the store is clean, organized, and has the highest level of teamwork I've ever seen.
Fanice Reed
|
Expérience générale
Évaluation :
1
The stress and inconvenience you guys have put me through are unacceptable! This was by far the worst experience i have had with any storage! The incompetence in your cooperate office are also very dissatisfactional!
PATRICIA KATES
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Womens Council of Relator's
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
leslie fritz
|
Expérience générale
Évaluation :
4
My move to a new unit went well, Tatem and Chris were a big help. Both very professional and curious, I really did little to help, the move took half the time I thought it would. Thank you so much, my woman and I appreciate all you have done. J.T.
John Whiteeyes
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandon Combs
|
Expérience générale
Évaluation :
3
I wasn't happy about having my storage unit moved. I was glad that I was able to stay at the same location. The movers were nice and very good at reorganizing but the move took 5 hours. Which was 2 hours longer than I was told that it would take. I was disappointed to have my furniture moved because inevitably there was some damage to the wood. Not sure when it happened, either when it was moved in or moved to new space. But every tim I move there is risk of damage, so I hope that I don't have to do this again. I'm glad to have 2 free months, but I hope you don't raise rates on me AGAIN before I move out completely.
Laura Karcher
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emily Hall
|
Expérience générale
Évaluation :
5
The experience moving was a pleasure with Uhaul.
Donna Barnhouse
|
Expérience générale
Évaluation :
5
Satisfied
NATOYA ROBERTSON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEITH Mcdonald
|
Expérience générale
Évaluation :
5
All of the staff were always helpful, and the facility is very nice being air conditioned and clean.
adrienne brown
|
Expérience générale
Évaluation :
3
My uhaul truck was cancelled (due to lack of trucks available) so I couldnt move out before my month renewed. When I moved out 2 days later, I asked if I could get a prorated amount since uhaul cancelled my reservations. I was told to talk to the manager. So I called back several times and was never able to get ahold of Jen. I was told multiple times she would call me back, but never got any call from anyone. The facility was clean amd well kept but communication was non-existent from the manager when I needed help. All the other associates were nice and helpful. It was just frustrating to pay another month of storage when uhaul was the ones who cancelled my move in the first place.
Anna Aquino
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Anderson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM GIESMAN
|
Expérience générale
Évaluation :
1
The fact that you won't guarantee a truck or made changes to u-box drop off locations at will was extremely inconvenient for me, especially since I was moving out of state. The U-Haul storage facility was all good but they don't pro-rate the rental so I basically paid $60+ for 1 week. There is zero reasons why they can't pro-rate. I also got different answers from different people about the equipment rentals and pro-rating the storage unit. I will never use U-Haul again (I went with Penske and had a much better experience).
Stephanie Anderson
|
Expérience générale
Évaluation :
4
All things considered, it was fine. The 1-800 line, nor no phones should ring to the front desk staff. Handling in person customers should be priority. The parking lot needs to be cleaned, especially by the loading docks. The bathrooms are disgusting.
Don Pedlar
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
AMANDA DEKOEKKOEK
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert Heinze
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra eskew
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maureen Kelly
|
Expérience générale
Évaluation :
4
N/a
Corinne Duren
|
Expérience générale
Évaluation :
1
The gentleman Shawn didn't know what he was doing, kept messing up the account and order, kept us at the facility for hours. I missed other appointments I had per that day, then having to go back and forth purchasing items, retrieving items because he did not know how to set up the account and save it, thus having to redo everything. He showed me the Storage and got plastic pieces stuck it in where it didn't want to lock had to contact someone to fix it. Then I received a phone call 8am to return a trailer I rented at 7pm for 24 hours stating it was over due, the lady that called me simply stated I will extend it and add stuff to my account that made no sense if Shawn and Chris told me the return time was 7pm the following day than to be harassed by someone not only calling my phone but my family members. Then I called back and asked her how did this make sense and she said for I told hold or that she would call me back because she had to assist other customers and never called back! Horrible service, horrible customer service, no military discounts available, waste of time, waste of taxing me everytime to purchase something additional after they forgot to mention a requirement of one item or another. I will not come back to this facility after this move. Disgusted.
REGINA SANCHEZ
|
Premières impressions
Évaluation :
5
Anything and everything I needed for my move was right there. Jason and his staff were friendly and professional.
Mike Chesterson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MANUEL RODRIGUEZ
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Virginia Calles
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cherlyn Colbert
|
Premières impressions
Évaluation :
5
The staff was friendly The new manger Jennifer got me sorted and moved in with no issues. Overall pleasant experience.
D'ARTHUR LLEWELLYN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roy Tucker
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Billy Lewis
|
Expérience générale
Évaluation :
5
The team here are amazing! They provide fast, accurate service, everyone is professional, they're all nice and everything was on time! The storage and trucks are clean. It is so easy to rent from this place!
Donna Heinrich
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Abblett
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra eskew
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kayla Goldman
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
RHONDA BROWN
|
Expérience générale
Évaluation :
5
Everyone at this facility was professional, knowledgeable, friendly and caring. Even during change in management didn't prevent the staff from exhibiting a total teamwork mentality. When we were moving out Devin went out of his way to make sure the customer he was already helping had everything she needed and took the time to let us know he'd be with us to go over the move-out process and was available in record time so that we could be on our way. Excellent experience with your company via the team at Rockrimmon!
Sean Evers
|
Expérience générale
Évaluation :
5
The best customer service by far I’ve ever received being new to a state
dayahmad jackson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
KASEY Lynne Pineda
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Morgan
|
Premières impressions
Évaluation :
1
I had 2 reservations for storage and the day I showed up they had nothing in the computer
MARK GREEN
|
Premières impressions
Évaluation :
5
Personnel were helpful
Robert Heinze
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zachary Bray
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Dornhuber
|
Premières impressions
Évaluation :
5
Easier than I thought! So convenient!
Raymond Outlaw
|
Expérience générale
Évaluation :
5
All the employees are very nice and very helpful. Nice clean indoor units and they offer dollies too for you to use at no charge. Great place to store your things!
RHONDA BROWN
|
Online Move In
Évaluation :
5
Excellent service à la clientèle
MARC ROMERA
|
Premières impressions
Évaluation :
4
Great facility! Will use again if needed.
Raymond Outlaw
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donna Heinrich
|
Premières impressions
Évaluation :
5
Over the past month of using the storage facilities I've had occasion to request information or help from the staff numerous times. I've found the staff members I interacted with to be knowledgeable and thorough, while being pleased to help by providing all the pertinent information I needed. I was always greeted and acknowledged when I was waiting for them to finish up with a previous customer. I felt that the entire staff was there to make sure I had the most trouble-free experience. Customer service like I experienced with this U-haul staff is priceless. I wish more businesses and service providers were this well trained and committed to providing a top-notch customer experience.
Juan Rubio
|
Expérience générale
Évaluation :
4
They were friendly and very helpful. The facility was well maintained and clean. Convenient location and hours. This is the first time I have ever rented a storage unit from Uhaul and I would definitely recommend them to anyone.
RHONDA BROWN
|
Premières impressions
Évaluation :
5
This is the BEST location I've ever dealt with. The team here was knowledgeable, courteous, patient and enjoyable while we were going through major moving drama.
Robyn Pfahl
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Dick
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sean Evers
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachele Adkins
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary Keener
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rocky Sanchez
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Bittner
|
Expérience générale
Évaluation :
5
All staff members working in 455 E Woodmen Rd Colorado Springs, CO 80919 are truly professional and courteous. They will always look on how to help the customer and make them feel welcomed. Soldier moving from Alaska to Colorado.
Joseph Rangel
|
Expérience générale
Évaluation :
5
Great staff!!! Thanks, U-Haul 😃
jonathan cohen
|
Premières impressions
Évaluation :
5
Merci
Peggy Sue McCarthy
|
Expérience générale
Évaluation :
5
Merci.
Stephanie Anderson
|
Premières impressions
Évaluation :
5
Very friendly
Don Pedlar
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vincent Walker
|
Expérience générale
Évaluation :
5
Very nice employees
Robert robertson
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeremy Acosta
|
Online Move In
Évaluation :
5
This and the other staff were super friendly and so helpful with the process of storage rental and dropping off a truck rental.
Michael Lee
|
Premières impressions
Évaluation :
5
Great facility, helpful staff.
Colin Bailey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
cherly whitemore
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DONALD MCCARTHY
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
WILLIAM LYONS
|
Premières impressions
Évaluation :
5
Chris has excellent customer service. The facility is conveniently located, clean, temp controlled, and offers free carts to help move which made things easier.
Dean Tran
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trevor Malley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Rangel
|
Premières impressions
Évaluation :
5
Great customer service...really like that team. They so to really well together.
Donald Hawkins
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Oliver Towns
|
Online Move In
Évaluation :
3
Only thing is that it is 78 degrees in there and I was sweating my tail off! I think that is too hot for people moving in and out.
Kathy Hawkins
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
dennis runnells
|
Expérience générale
Évaluation :
5
Competent, friendly, and very helpful staff. Very clean facility
Damian Wackerman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
aaron hunt
|
Expérience générale
Évaluation :
5
The staff was so friendly. The facility is wonderful.
Yvette Grant
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Audra Baker
|
Expérience générale
Évaluation :
1
They don’t watch anything they are rude and apparently let anyone in to break off your lock and put a new one on!
KIMBERLY COLE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Bittner
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donna Barnhouse
|
Premières impressions
Évaluation :
5
I used the Academy Blvd facility in the past and they referred me to the Tiffany Square facility when they couldn't provide the storage size I needed. Very helpful and a much more convenient location for my current needs.
Jillian Lund
|
Premières impressions
Évaluation :
5
Jason and Dre are amazing! They explained everything thoroughly and made sure we knew how to operate the system. They checked in on us a number of times as we were unloading to make sure we were doing okay. Jason even backed the trailer into the unload spot for us! Very happy with this Storage Center.
Sylvia Kurko
|
Premières impressions
Évaluation :
5
The man that checked me in was exstreamly helpful.
CLIFTON MINOR
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Ricky Frame
|
Premières impressions
Évaluation :
5
The management and staff are friendly and professional. Jason helped me with a climate controlled storage unit that fit my needs perfectly. Moving carts provided by the facility made moving my things in easy. The building is secure and that makes me feel like my things are safe there. I would definitely recommend this U-Haul storage facility.
Mike Chesterson
|
Premières impressions
Évaluation :
5
Great customer service!! The facility is very clean and we'll kept with easy access!! The staff were very helpful!
Amanda godinez
|
Premières impressions
Évaluation :
5
Jason was absolutely great as the manager and the representative who checked me in was also superb
John Bounds
|
Premières impressions
Évaluation :
5
The BEST customer service I have ever received. Jason turned a horrible moving experience into a success and I left feeling great about the experience and the company. I HIGHLY recommend this facility and its services.
Angela Hanenkrat
|
Premières impressions
Évaluation :
5
Chris was friendly and efficient. He did everything to meet my needs. After driving from NC, Chris was a welcomed help. Most of the agents in NC were very unhelpful and wasted almost a whole moving day.
Yvette Grant
|
Premières impressions
Évaluation :
5
Jason Carr, the facility manager, is very professional and was very helpful in making reservations for a trailer and endpoint storage.
Christopher Mitchell
|
Expérience générale
Évaluation :
4
I had an offer for a free month of storage but it still charged me but I like the place so I'm ok with that
Robert Porras
|
Online Move In
Évaluation :
5
Jason was phenomenal
Patricia Pannell
|
Premières impressions
Évaluation :
5
Jason couldn't have been more accomodating, so much so that we booked our next truck already! Steve Barone
Stephen Barone
|
Premières impressions
Évaluation :
5
Everyone here is super friendly and helpful! I felt safe going to my storage unit alone and will recommend this location to friends!
megan dale
|
Expérience générale
Évaluation :
5
Jason is the man nice guy very helpful if I ever need a storage again I'll be back thanke!!
Mark Arauza
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Richard Little
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Crystal Baker
|
Premières impressions
Évaluation :
5
Thank you for being so kind and helpful.
David Fajardo
|
Premières impressions
Évaluation :
5
Jason Carr went above and beyond to make I was taken care of! It was an absolute pleasure! Merci.
JOHN BAKER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas Soper
|
Premières impressions
Évaluation :
5
I would recommend this facility to anyone who wants a helpful staff (especially Jason), spotlessly clean everywhere and a very convenient location in Colorado Springs!
Sherry Hall
|
Expérience générale
Évaluation :
5
Fantastic service and clean facility. Helped us with all our moving needs.
Jeff Hunt
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TAYLOR PETERSON
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHERRY BEENE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin Sarmiento
|
Expérience générale
Évaluation :
5
I found this U-Haul Moving & Storage facility at Tiffany Square here in Colorado Springs not only clean and easily accessible (several dedicated loading/unloading parking spaces at the entrance) but GM Jason Carr to be very friendly & helpful -- as was Don, one of the other U-Haul employees who helped me on move-in day. Further, the rental rates are surprisingly reasonable, especially considering this is a climate-controlled facility in fairly expensive Colorado Springs. As I told Jason when I was "checking out," his Tiffany Square facility would be my FIRST choice should I ever need another storage room in the future.
John C Dechon
|
Expérience générale
Évaluation :
5
Jason Carr was exceptionally helpful and professional. He made recommendation for truck size, which was of great benefit in moving our two storage units. When I called him he was available and professional. Excellent employee!
Carlos Longoria
|
Expérience générale
Évaluation :
5
This place is fantastic! Friendly, professional staff, super clean. Brand new!!!
Christopher Klempay
|
Premières impressions
Évaluation :
5
This is the best storage facility I've ever seen and used. I've had several storage units in my time and this was far and away the best. Nothing compares to it!! Jason Carr is an excellent GM who is an excellent asset to have.
Christopher Whitehead
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
sabrina Scarberry
|
Expérience générale
Évaluation :
5
The storage facility was so clean! I stored my items for a year and a half. When I emptied out my unit my stored items were as clean as when I put them in the unit! No dust. Thank you!
Susan Suslow
|
Expérience générale
Évaluation :
5
Jason was very helpful and friendly, he helped me through the whole process!
Carrie Day
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul DuMond
|
Premières impressions
Évaluation :
5
.
Jenny Robinson
|
Expérience générale
Évaluation :
5
Eddie Clubs' staff provided the best service experience I've received from any provider in recent memory - Eddie personally extended a level of individual service that clearly exceeded expectations
Donald Crozier
|
Expérience générale
Évaluation :
5
Amazing service here, the GM Eddy was awesome as well as the rest of the staff
Jeremy Rossiter
|
Expérience générale
Évaluation :
5
Ease of access is great in a climate controlled and carpeted facility.
Sharon Edens
|
Expérience générale
Évaluation :
5
Excellent storage facility, ample space, and equipment availiable to move your stuff from loading dock to unit. Merci les gars!
John Hogg
|
Expérience générale
Évaluation :
5
The entire operation was impressive - from arranging storage through Eddie, to the young lady that performed inspection/checkout, each step was efficient, fast, and completed by friendly people.
5 ☆s!
Donald Crozier
|
Premières impressions
Évaluation :
5
The process to move in and then move out were each very easy. The staff at this storage facility are very friendly and helpful!
Diane Jesser
|
Expérience générale
Évaluation :
5
The storage units are climate controlled and have convenient access for unloading large and heavy items. The customer service is professional and efficient.
Sharon Edens
|
Premières impressions
Évaluation :
5
Thank you. Everything was great.
Taner Gur
|
Expérience générale
Évaluation :
5
I especially liked your "share" room where persons were able to pass along items no longer needed for a time.
Alexandra Fileccia
|
Expérience générale
Évaluation :
5
Eddie and Jennifer were extremely professional and fantastic. There was also the gentleman who checked us in back in September, I think his name was Matthew? Also awesome and very knowledgeable.
michael escalante
|
Expérience générale
Évaluation :
5
Thank you quick and friendly service.
John Kellogg
|
Réservation
Évaluation :
4
At first it was a really bad experience the truck I received had a hole on top of the roof and I have a lot of electronic equipment and it was raining and I got delayed. However I got taken care of.
Colton Austin
|
Réservation
Évaluation :
5
Brittany was amazing and extremely helpful
Cindy Whitehead
|
Réservation
Évaluation :
5
Best staff I have ever worked with
GEORGE KRUEGER
|
Expérience générale
Évaluation :
5
Great staff
george krueger
|
Expérience générale
Évaluation :
2
Two days after I stored my property at this facility my storage unit was burglarized. Everything inside was taken. The bottom line is that this facility is not secure.
David Harrison
|
Expérience générale
Évaluation :
5
Well done job. Everyone I deal with was VERY prosstional and very helpful Thank You
John Akers
|
Réservation
Évaluation :
5
Very helpful staff and perfect location!
rick gross
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.