Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Everything was great except returning the trailer, we had a difficult time maneuvering a 12 ft trailer into a small parking spot…more space to turn around would have been helpful!
andrea Strathmeyer
Évaluation :
5
Clean facility and friendly and professional staff. Dante was great, he was a pleasure to do business with. If and when I need to rent again it'll be from this store and with Dante.
Thomas Leger
Évaluation :
5
Excellent customer service!
William Belisle
Évaluation :
5
Amazing service and support when I had some mechanical failure with the trailer out of state. Very responsive!!
Shawn Winsor
Évaluation :
5
Van was not very clean. Steering wheel was grossly sticky, seats were dirty as well ! Staff was very professional, helpful and friendly !
Shirley Garrity
Évaluation :
5
Le client n'a pas laissé de commentaire.
stephen bukovsky
Évaluation :
5
Free coffee & donuts in office would b nice
Kevin Holman
Évaluation :
5
Super helpful staff, wonderful experience renting a storage unit. 10/10
Nicolas Larkin
|
Expérience générale
Évaluation :
5
Customer service was great the manager on duty on Sunday was excellent and thorough and he made sure that I understood the whole process great value for me as a customer at this location! The manager was the best part of my whole experience
Taylor Ritter
Évaluation :
5
The staff person was very pleasant also. Stay the way you are. We are very satisfied.
debra beando
Évaluation :
4
Not much space to back in and hook up the trailer
Andrew Elliott
Évaluation :
5
Awesome staff here! Great service and assistance! Only criticism is that the Ram tall van I rented doesn't have enough leg or seat travel to accommodate a six foot passenger that wants to nap! Was uncomfortable for my son for 14 hour round trip! Hah!! But, the truck and folks at this UHaul location were Awesome!!
Thomas Castell
Évaluation :
4
If you think that /scolding/ people who have just been moving heavy furniture for not folding your blankets to your exact specifications is going to get you anything besides very angry and frustrated customers, you are mistaken. In general this is an excellent location and overall our experiences there are very good but heaven help me, don't scold or condecend. That was enough to send us elsewhere next time.
Keridwen Luis
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARIE FLANDERS
Évaluation :
5
Always a pleasure doing business with Uhaul. Heidi had everything we needed. She's a fantastic employee.
Ellen Rhode
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sarah Rahaim
|
Expérience générale
Évaluation :
1
Pathetic customer service and extra charges that were at fraudulent levels
Todd Hackenson
Évaluation :
4
Le client n'a pas laissé de commentaire.
Darith Launh
|
Expérience générale
Évaluation :
5
Dante was great to work with. If it wasn't for him, I would have gone with a different company. The two people I spoke with on the phone for scheduling and customer service were useless.
Deborah McCourt
Évaluation :
5
I appreciate the gate and security, especially since there is a U-Haul across town that has no gate or security setup. The unit was easily accessible and it was a very smooth process renting, then moving into the unit. Great value for the 5x10 unit
John Irvine
|
Online Move In
Évaluation :
5
i had a really great experience, thank you
MARTIN BECKER
Évaluation :
4
Le client n'a pas laissé de commentaire.
Deborah Ellis
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothee Christo
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL WANYO
|
Expérience générale
Évaluation :
5
Nothing. Staff was amazing at pick up.
Amy Tomaso
Évaluation :
5
There long enough to see 3 different managers! All were excellent. Any concerns were addressed quickly. Generous access hours! Suggest only that long term renters be advised to cover there storage items with tarp since over time, enough airborne dust and dirt makes it's way into unit.
Donald Crossman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARTON STEPHENSON
Évaluation :
5
I had a very good experience with this UHaul branch. Good customer service, no issues, everything went smoothly.
Joseph Harrington
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gabriel Alvarez
|
Expérience générale
Évaluation :
5
I was very pleased with my storage unit, except for the mice I had mice, droppings, and seeds, and stuff all in my my things
ROBIN QUIGLEY
|
Expérience générale
Évaluation :
5
Both locations were great. The guys at both places were more than helpful.
Danny Omalley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erick Heredia
Évaluation :
5
Everyone was great.
Tanya Felchlin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tanya Felchlin
Évaluation :
5
Filled the tank before returned to match what it was in the tank when I picked it up. Seemed to be pretty close. Drove 110 miles pumped 11 gallons. But was charged for more gas.
david macone
Évaluation :
3
Le client n'a pas laissé de commentaire.
Richard Centauro
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jaccob Clifford
|
Expérience générale
Évaluation :
5
Excellent service. Top notch, great experience
John Armstrong
Évaluation :
5
Great experience, vehicle, and customer service
John Sheehan
Évaluation :
5
All good!
richard Lawrence
Évaluation :
5
Le client n'a pas laissé de commentaire.
Evan Lancey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Porter
Évaluation :
5
Le client n'a pas laissé de commentaire.
DIOMEDES ALMANZAR
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diomedes Almanzar
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer RICKER
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSEPH MATHIEU
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
William Surette
Évaluation :
5
Friendly and courteous. No complaints or issues at all!!!
Garret Lewush
|
Expérience générale
Évaluation :
5
$1,09 per mile is pretty steep!
Michael Toohill
Évaluation :
5
Manager was extremely helpful and offered assistance when we explained our situation with the pickup location and he was unable to refund our cash deposit on the car dolly since they had not recorded it on our receipt. Much much much better service at this location.
Katie Calcari
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy Tendlebury
Évaluation :
5
The person working in the office building was very helpful.
Meghan Flynn
Évaluation :
5
Dante was fantastic.
Martin Becker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff Hall
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeff Hall
|
Expérience générale
Évaluation :
3
Polite people go tabooed to help in the best way only thing was a little tight getting the trailer but not bad
Henry Coutre
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven Osullivan
Évaluation :
5
Le client n'a pas laissé de commentaire.
edward mazzttei
Évaluation :
3
I was not happy that I had to go to this location after I had made my reservation at a closer location . App on arrival the original location was abandoned which caused my to have to pay more for mileage.
Nyomi hatch
Évaluation :
5
I did the pick up using the app before the store was open, it was a rather painful process to do at 6:30am. I was in no way informed a head of time (even talked on the phone with uhaul the night before to confirm the reservation and ask a few questions) that I'd need either additional documents or two contacts. I would have brought my passport and other info if I was told about it, instead I had to spend a half hour waking up family so they could answer a call from uhaul to be my contact. There should also be a way to add license photos and whatnot in the days prior to the reservation. I was late due to all the rigamarole I had to do in the parking lot.
Samuel Suarez-freidman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark James
Évaluation :
1
The staff gave my reserved unit to someone else. He called to verify I still needed it because somebody else was asking for one that size. I told him on the phone yes I was depending on that unit and we were delayed driving from Florida to Massachusetts. I had another flat tire the next day which further delayed us but instead of calling again and talking to me in person after I expressly told him how important that reservation was. When I arrived yesterday he had given it to somebody else. So instead of a 10x25 ft unit I get a 5x5 ft unit. He further asked me to back up the trailer and move around some trucks because he wasn't prepared and then tried to have me wait until the next day to have the truck checked back in. After I loaded my stuff I asked him to please stay and complete the check in before he left. He was friendly in person but has really messed up my plans after he gave my reservation away.
JAMES HOLLIMAN
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alexis Mottram
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daeil Kim
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffery Slader
Évaluation :
5
Antoine is amazing! Always super helpful and wicked friendly
Nicolas Larkin
Évaluation :
5
this is the best uhaul location I have ever done business with - excellent customer service! They should be commended for providing such great customer support!
FREDERICK LORA
Évaluation :
3
it did cost me more since my original reservation was on the Ayer location which is around 10 miles each way when compared to the one assigned. thus I had to pay more for the same service
EURIPIDES GUILLEN GUILLEN
Évaluation :
5
none
Pierre Norgaisse
Évaluation :
5
Thanks to Dante for setting us up and getting us ready to tow!
Maxwell Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
lena ficco
Évaluation :
5
This was one of the smoothest transactions I have had with U Haul. Dante Delvalie was friendly and helpful throughout the whole process. His customer service was the best. Will definitely do business at this location again.. Jeff Garland
Jeff Garland
Évaluation :
5
These guys are good. Knowledgeable, friendly and very professional. Je les recommande fortement.
Douglas Pulsifer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth Evangelista
|
Expérience générale
Évaluation :
5
This was the best U-Haul location that I've ever been to. Small location but the fastest I was ever in and out of a U-haul. The guy working there was awesome. Dante was his name.
Anthony Pilat
Évaluation :
4
Wouldn’t recommend this one due to me not knowing anyone in this area.
Jeremy Williams
|
Expérience générale
Évaluation :
5
Great friendly service! Thank you!
glenn barker
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert Camacho
Évaluation :
5
Nothing. It was a simple hassle free process.
Gary McMaster
Évaluation :
5
They were very pleasant and helpful the gentleman who checked me in went out of his way to make sure that I was satisfied with the truck. The gentleman who checked me out was outstanding.
Lee Gravel
Évaluation :
4
Dante who worked at this location was excellent to deal with.
Pamela McDonald
Évaluation :
5
Le client n'a pas laissé de commentaire.
Evan DeLuca
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK REEVES
Évaluation :
5
Great service. Clean location and vehicle. Great experience
LESLIE VENEZIANO
Évaluation :
5
Antoine ,the owner/manager is a great person to work with; friendly, energetic , and helpful, and his staff always work on the same level-Dante was assisting him during my last rental, and has the same great work ethic and shows the same great ability to communicate WITH people,not at them.Its nice to feel like I am being treated as a friend when I rent from you,and feel like they always look out for my best interest.Its really great knowing I can depend on them and U-Haul to help keep my business moving!
Stephen Parker
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sarah Mah
Évaluation :
5
Management it’s awesome at this location
Great person very helpful and professional
Highly recommend this to everyone helpful staff
Elvyn Garcia
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
MEG MACDONALD
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jeremy Williams
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joyce Scriver
Évaluation :
5
GM was fantastic, helpful, kind, comfortable to talk to. Have used trucks, storage and trailers from this location on multiple occasions and would highly recommend. Will using this location for future needs.
Randy Banton
Évaluation :
5
Le client n'a pas laissé de commentaire.
sergio pascual
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Foster
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Vettese
Évaluation :
5
Amazing service, especially when compared to my pick up experience. This location provides the customer experience that should be expected!
Stacia Weiner
Évaluation :
4
Great service at this location
Debbie Colletta
Évaluation :
5
Great customer service on the phone and at pickup!!!
Jeffrey O'Connor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chad Harmon
Évaluation :
5
Everything was great! Dante was very professional and did a great job!
richard bennett
Évaluation :
5
Le client n'a pas laissé de commentaire.
PATRICIA GELINEAU
Évaluation :
5
Excellent service à la clientèle. Antoine was a pleasure to work with
Steve Doucette
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert Masciarelli
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Watson
Évaluation :
5
Le client n'a pas laissé de commentaire.
tim moran
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Lattanzio
|
Expérience générale
Évaluation :
5
This location was excellent. Great customer service, felt well taken care of and they made our move less stressful overall. Highly recommend this location, we will be using them in the future if we ever need to rent again
Matthew Lieneck
Évaluation :
5
Le client n'a pas laissé de commentaire.
DARLENE FICCO
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBIN QUIGLEY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiarra Favreau
|
Expérience générale
Évaluation :
4
Have the cardboard sign removed from the window before rental. Offer an option where you are not having to look at tiny pictures of the vehicle on your phone to compare to vehicle condition as you cannot see any damage on the photos. Have the actual mileage match the record so you don't have to be taking pictures and uploading!
WILLIAM LOOMIS
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bob Urbanski
Évaluation :
5
Antoine was a great guy to work with. Attentive, friendly, and personable. I would recommend anyone I hear looking to work with him there. Thanks again for all the help.
Ron Minezzi
|
Expérience générale
Évaluation :
5
Anton was especially helpful. Facility served my needs very well and the unit was clean and dry. Merci.
CLARENCE HIGBEE
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Lattanzio
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Papussiri Skinner
Évaluation :
5
Was great experience, great employees.
patrick walsh
Évaluation :
4
The best part was different product options, as I only needed small locker for a very short period of time. With no deposit, and no admin fee. I appreciate the honest pricing. There was an issue with my lock and insurance, but the great Rep. resolved those issues. Even though its a for profit org, Uhaul is not greedy and I have a positive perception of the company overall.
Isa Mohammed
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Houle
Évaluation :
5
This location is awesome!
Savahna Holman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy Lewis
Évaluation :
5
Merci encore!
Evan KOMUSIN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melanie Kartanos
Évaluation :
5
Trucks were clean, location is convenient, gentleman working the store was very knowledgeable and moved the process along quickly while explaining all options. Five Stars, thank you.
Chris Amenta
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Papadimitriou
Évaluation :
5
Everything was good
BRIAN RUSSELL
Évaluation :
5
Person was knowledgeable and explained full operation of unit. Counter person was polite and professional. Great service! Mike
MIKE ROUX
Évaluation :
4
Professional, yet flexible. Very pleasant staff and experience.
Melanie Kartanos
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael Neder
Évaluation :
5
It was a good experience
My issue was resolved immediately, and professionally
BRIAN RUSSELL
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine Rinaldi
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juan Almeida
|
Expérience générale
Évaluation :
5
Excellent
Dennis Landry
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda SARGENT
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROLAND TORRES-PAGAN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick Taylor
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dave Boudreau
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bonnie Dennison
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eric Rose
|
Premières impressions
Évaluation :
5
Ant is always so friendly and welcoming! He deserves a raise or bonus!!
Migdalia Gomez
|
Premières impressions
Évaluation :
4
The guys were great. Seemed a little over the top with needing a second and a third person who doesn't live with you. Overall was what it was and we got it done in a reasonable amount of time. Thanks Dave
Dave Stone
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cassandra Anglesey
|
Expérience générale
Évaluation :
5
From day one everyone was so friendly and helpful! Space was clean, accessible and plenty of storage for a low price!! 100 % recommend!!!
Jose Mercado
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brittany White
|
Online Move In
Évaluation :
5
Excellent service!
Elvin Medina
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Satagaj
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Moises Garcia
|
Expérience générale
Évaluation :
5
Personnel amical
Roy Herzig
|
Premières impressions
Évaluation :
5
So far, everything has been easy and efficient.
Sedruola Maruska
|
Premières impressions
Évaluation :
5
👍
Dennis Landry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Banton
|
Expérience générale
Évaluation :
5
Such friendly staff! Answered all questions
Jose Mercado
|
Premières impressions
Évaluation :
5
The very best storage units anywhere.
Lyle Pierce
|
Premières impressions
Évaluation :
5
Heidi was super helpful and friendly. She was very knowledgeable and accommodating, she made the process of signing up for a unit a total breeze!
Joseph Cappitte
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alex Sampson
|
Premières impressions
Évaluation :
5
Excellent service highly recommend
Bonnie Budd
|
Expérience générale
Évaluation :
5
The staff was amazing and professional. I would rent again. The hours were prefect and well to access the storage was prefect. Everything was clean and the staff was friendly and helpful amazing experience
Martha Bonilla
|
Expérience générale
Évaluation :
5
Antoine was very helpful and nice. Any questions I had he explained them very well. He was very knowledgeable and friendly. I would definitely recommend this uhaul area to all my friends and family. Merci.
Martha Bonilla
|
Premières impressions
Évaluation :
5
Staff is always helpful ....you can always reach them... I have recommended this place too many friends it's a great place to put your stuff
Cheryl LeBlanc
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alberto Gimenez Feliciano
|
Expérience générale
Évaluation :
5
The staff was extremely friendly and helpful! I couldn't have asked for better service!
lisa hodges
|
Expérience générale
Évaluation :
5
The Manger was great he helped me find what I needed and always there to answer any of my questions great guy
Paul Piermarini
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cheryl Kane
|
Expérience générale
Évaluation :
5
I did my reservations online and set up online. When I got there it was ready todo LOCK and all. Merci.
Dayana Mari
|
Online Move In
Évaluation :
4
Office staff very friendly and efficient
Julie PHILBIN
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin Kilroy
|
Premières impressions
Évaluation :
3
Somehow, even though I use my cell phone to do so many online things, like using a patient portal to read appointment and test info etc, eBay, hotel reservations, U-Haul reservations took me AN HOUR to figure out. I couldn't VISUALLY see the prompt showing where I made entry errors, and kept correcting the wrong things. Although my vision isn't good, I am not legally blind, and use my phone for everything, paying bills,ordering groceries, Amazon DAILY. But, uploading a driver's license was very easy and an excellent, experience, which is a reason that I said average instead of poor. Also, I could get NO INFORMATION ANYWHERE that I reserved a stacked storage unit, and then whether it was upper or lower. My daughter and I are short, and lifting something over forty lbs overhead ON A LADDER would have been difficult. Fortunately, we ended up with a floor unit. I called TWO reservationists and tried to call the actual property. Reservationists promised that he sent a message and that I would get a phone call. I said text was fine, and got neither.
Marguerite Anderson
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Glen Decilio
|
Expérience générale
Évaluation :
5
All of the staff I met were friendly and very helpful!
Marcia Biddle
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesus Rivera
|
Premières impressions
Évaluation :
5
It is my opinion that U-Haul Moving & Storage at Rout 2, Leominster, MA was well maintained, always clean and secure. I had rented a storage unit for a little over 1 year and found the staff to consistently be both pleasant and always helpful.
Stephen Bolio
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katie Norman
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Beth Murphy
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Sargent
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
LILA MCGEHEE
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Davis
|
Online Move In
Évaluation :
5
The staff makes all the difference. Always extremely helpful, friendly, and knowledgeable. Storage unit was clean and dry.
David Leslie
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lorraine Taylor
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robin Brisson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Crisostamo
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Burnham
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOANN DAWSON
|
Expérience générale
Évaluation :
5
The location manager was very helpful, but did not like the call center folks. They did not know what they were talking about and not helpful at all so they would just hang up on you.
vivian burnette
|
Expérience générale
Évaluation :
5
Gerente Chris foi muito atencioso. Ele é muito bom no que faz. Sempre atencioso e muito educado.
Amanda Construction Inc.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Matthew Gonzalez
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammy Rowland
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Quiet
|
Expérience générale
Évaluation :
5
We chose U-Haul primarily because the facility is located very close to our (former) home; we would be closing on our home in MA 2 weeks before closing on one in FL, so convenient access for frequent trips back and forth was important. Manager Chris was very cordial in all ways, and keeps the office, the grounds, and the storage "rooms" pleasantly tidy. Also, our timing of closings changed twice, and he and the U-Haul system were quite accommodating. Moving is never for the faint of heart, but despite inevitable challenges our experience with this U-Haul facility was a very good one.
William Cross
|
Expérience générale
Évaluation :
5
Everyone I dealt with here was great. Helpful, friendly and courteous every time. I bought some supplies here also. The prices are very good. Better than most of the box store prices. Even the restroom was sparkling clean. Merci.
Carole Redden
|
Expérience générale
Évaluation :
5
This was my first time having to utilize a storage unit. Chris was amazing, polite and accommodating. I work retail and have a very high standard for service, he nailed it every time I was there.
Jamie Costa
|
Expérience générale
Évaluation :
5
The only thing I didn't like about the experience was being forced to buy your circular lock. The lock I brought with me would have fit on the door fine and probably stronger than than the one I had to buy. The person behind the counter was excellent and followed all virus protocols.
Carole Redden
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Baird
|
Premières impressions
Évaluation :
5
Manager friendly and cordial; specialty packing boxes and materials ideally suited; large, clean end storage unit easily accessible. Very good experience as we await time for rental truck for move to Florida.
William Cross
|
Premières impressions
Évaluation :
5
Thank you Chris!!
Sonia Karalekas
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Kaye
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel DiTommaso
|
Expérience générale
Évaluation :
5
Leominster Rte 2 U-Haul and storage is outstanding for service and customer satisfaction!!
JEFFREY BOISSEAU
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Greg Theriault
|
Expérience générale
Évaluation :
5
Chris is awesome! Very nice to work with.
Gregory Rosinski
|
Expérience générale
Évaluation :
5
Scott was wonderfully helpful when we arrived after a very long trip. He helped us get into a bigger unit than I'd reserved and did it quickly and efficiently. Scott is a wonderful and valuable employee!!
Carol Suiter
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashley Antoine
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca Hargrove
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Peter Crafts
|
Expérience générale
Évaluation :
5
Very happy with the facility and how clean it was. Will use again!
Diane Burnette
|
Expérience générale
Évaluation :
1
Told unit had been cleaned and roof was new
Got to unit and there was a sticky substance on the floor
Latch does not work
Spent 25 minutes trying to get the lock to work with latch Had to leave unlocked on first nite
Also the truck experience was not satisfactory
Rob Rose
|
Premières impressions
Évaluation :
4
Very Friendly. Explained what I wanted, and was helped with out any pressure.
George Durrance
|
Premières impressions
Évaluation :
5
The manager of this facility is excellent. He is knowledgeable, friendly, and professional. He made the whole process easy for me. Highly recommend him and this facility.
Susan Purchon
|
Expérience générale
Évaluation :
5
Everything was ready, experience customer service representative, great job
Peter Crafts
|
Premières impressions
Évaluation :
5
Thanks so much. I’ve always felt that my belongings were safe and well guarded
JOHN GRANGER
|
Expérience générale
Évaluation :
5
Very helpful company. Thankyou
Michael Filice
|
Expérience générale
Évaluation :
5
The person assisting us was very pleasant, helpful and informative
Doris Small
|
Premières impressions
Évaluation :
5
We really appreciated that you had a dumpster easily available for your customers, with no dumping charges! It made clearing out more efficient, thank you!
Marily English
|
Expérience générale
Évaluation :
5
Chris, Don, and the people who work there were fantastic!
Kenneth Kasabian
|
Expérience générale
Évaluation :
5
Everything about renting the storage space and vehicles was easy and the staff couldn’t have been more professional.
brandon smith
|
Expérience générale
Évaluation :
5
No complaints, worth every penny. Very secure and the the staff were helpful and nice.
Angela Mantos
|
Expérience générale
Évaluation :
5
Great service from the young man there. (I have lost his name) Answered all my questions. Even got a longer piece of rope so I could pull the unit door down without jumping to reach it. Merci.
Charlotte Rowlands
|
Premières impressions
Évaluation :
5
I can't say anything more than Chris the Manager was amazing! Went above and beyond his job title!!! Chris has the best customer service, I'd recommended this location to anyone!!! Chris thank you!!!!
Michelle Toland
|
Expérience générale
Évaluation :
5
Chris Deyoung-mgr-helps separate this u-haul property from others. Smiles when you enter, engaging and professional. Very accomodating! Excellent access hours. Perimeter fencing needs improvement
Donald Crossman
|
Premières impressions
Évaluation :
5
Scott's service was great! He was very knowledgeable and friendly. The truck I rented was in great shape, and the storage bin was clean and ready to go! I'll be back for more help with my move!
Jennifer Barlow
|
Premières impressions
Évaluation :
5
Super was excellent and the staff were great
Yaritza Mercado
|
Expérience générale
Évaluation :
5
Don't have words to describe the excellent and exceptional services received from these guys.
Elliot Carrelo
|
Premières impressions
Évaluation :
3
All is good to very good, except the fencing and. Cameras. We stored boring stuff, would not have stored valuables like tools there.
robert chamberlain
|
Expérience générale
Évaluation :
5
The team inside were very friendly and helpful.
Michael Lewis
|
Expérience générale
Évaluation :
5
Clean, easy access, and helpful staff.
STEVE WHITE
|
Expérience générale
Évaluation :
4
Staff was great at answering questions and very friendly. Facility was very clean!
karen bennett
|
Expérience générale
Évaluation :
5
The young lady that works the counter was very nice and helpful .A valued employee. Spell my name right please.
BARY OCONNELO
|
Expérience générale
Évaluation :
5
Merci!
Laura Jimenez
|
Expérience générale
Évaluation :
5
Great facility. Friendly staff. Well maintained
Sarah O'Brien
|
Expérience générale
Évaluation :
5
This facility provided [by-far!] the best experience Ive ever had with Uhaul - they were curious, knowledgable, accommodating, pleasant all-around to interact with. Thanks so much!!!
Laura Jimenez
|
Réservation
Évaluation :
5
My only negative comment would be that on the day we vacated the unit we were charged for a full month on the same day the storage rent would be due for the next month
Adele Landroche
|
Expérience générale
Évaluation :
5
Chris was fantastic to work with! I appreciate his follow up!
Shauna Fitzgerald
|
Expérience générale
Évaluation :
5
The help, support and service provided by Management & staff at Uhaul Leominster could not have been improved. Thank you Mark & Lorraine Stevens
Lorraine Stevens
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.