Évaluations des clients U-Haul Moving & Storage at S Las Vegas Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at S Las Vegas Blvd

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

PATRICK HENRY S.
Évaluation :

The experience involving 2 vehicles, moving supplies and equipment was handled very professionally by the entire staff. I was required to change the return dates several times and had no issues doing so. It was, as they say, a very satisfying operation. The only recommendation I would provide involves the after hours return. In this regard, I would ensure the returnee is made aware of the possible necessity to complete the return documents and provide various supplementary pictures on line prior to returning and depositing the keys in the local key drop box.

Meaghan G. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

osvaldo V.
Évaluation :

The location I picked up the equipment at I also booked 2 u boxes and storage unit. I was charged full price for the first month plus insurance when the promo was first month free. I asked for the first month free promo and was denied When on the internet it clearly states first month free. Additionally this branch cut my rental short because there was an issue with my credit card. I did not get a courtesy call to update my card. I did not have the luxury of that option. Instead I had the market director DEMAND that I return the vehicle. He could of easily asked me to update my payment information but did not. I feel I was racially profiled and it was assumed that I could not afford another $100 for the rental when in fact I have paid for 2 boxes $200+ dollars already. The door at this facility was getting repaired at the time of of me booking the UBOXES. For this reason my order was left "PENDING" in the UHAUL system and was not properly documented or insured. The manager of this facility handed me a lock and allowed me access to load $50k worth of my business merchendise in to a UBOX and had it sit in the parking lot with no more than a padlock. UNINSURED and UNREGISTERED In UHAULS system after PAYMENT was already taken. I came to UHAUL for my storage logistics for my business but now that I Feel race is an issue at this location I am scrambling to move my business merchandise Else where. I spoke to the market director on the phone though His demand for me to return the van while im in the midst of moving my product to another location because I feel it is not safe at UHAUL. The way the situation was handled is unacceptable. I have management from the location EMAILING me stating they are MOVING my merchandise without me having requested it. At this point Im in panic mode for fear of losing 50k of merchandise to racist staff of UHAUL. Never in my 36 years of life has race been a Costomer service issue of mine. I am shocked that it is UHAUL that it is coming from.

Covis M.
Évaluation :

Everybody's professional there does a great job ! Thank you very much

WILLIE H.
Évaluation :

Le client n'a pas laissé de commentaire.

MANISHKUMAR MAFA P.
Évaluation :

There is nothing to improve. Excellent customer service, awesome people especially Thomas and Merisa. I would definitely recommend this location anytime.

Patty S. | Expérience générale |
Évaluation :

The only thing that would make this a totally perfect experience would be for more places to park when picking up and dropping off more stuff. There are 3 spots for trucks which makes sense but nowhere to park without walking pretty far carrying stuff.

CHEKESHA ZIMUA M.
Évaluation :

Best place to go for these types of needs.

JEFFERY SCOTT H.
Évaluation :

Keep doing the same thing . All good

kevin H.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIELLE NICHOLE C.
Évaluation :

Such poor customer service! I would not recommend this place to my worst enemy. The people who work here a racist bullies!

Randall L.
Évaluation :

Le client n'a pas laissé de commentaire.

KADY B. | Premières impressions |
Évaluation :

Arick did a great job assisting my needs and showing me the unit.

Michael M.
Évaluation :

Le client n'a pas laissé de commentaire.

XAVIER JAMAL F.
Évaluation :

Le client n'a pas laissé de commentaire.

Corey K.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL ALAN D.
Évaluation :

Best U-haul in vegas

Tom E.
Évaluation :

Le client n'a pas laissé de commentaire.

JARRETT G.
Évaluation :

Le client n'a pas laissé de commentaire.

David M.
Évaluation :

Very easy and friendly

ARACELI E.
Évaluation :

Le client n'a pas laissé de commentaire.

IAN GUIHAMA C.
Évaluation :

Le client n'a pas laissé de commentaire.

VAUGHN LAWRENCE S.
Évaluation :

It was great and friendly service and I don't think you need to change anything

Lori R.
Évaluation :

UHaul allowed me to select a drop off address. The man at that address on Rainbow was a complete jerk! Re routed us to the final drop off point. I suggest corporate remove their contract with that Rainbow location.

Lynette S. | Expérience générale |
Évaluation :

Thank you so much!!!

Frederick H.
Évaluation :

Le client n'a pas laissé de commentaire.

Alexis H.
Évaluation :

Everything was perfect amazing I love you all and I will continue to use Uhaul love you

Paquita B.
Évaluation :

Le client n'a pas laissé de commentaire.

6035662216Christine J.
Évaluation :

Le client n'a pas laissé de commentaire.

Sharon D.
Évaluation :

Probably couldn't. Everything was great!

MILTON L.
Évaluation :

This location is always very busy, but this crew is always on their "A" game. Thank you for your professional service.

KEITH ALLEN J.
Évaluation :

Le client n'a pas laissé de commentaire.

Chandra S.
Évaluation :

Always wonderful and friendly staff and though the website lets you rent things they may not end up having in stock like two furniture dollys, they always try and figure out the best way to help you. I was even upgraded to a larger trailer because the one I needed was late being returned and were so gracious in helping me get what would be best for what I was moving and how far I was moving it. Thank you to the staff there! Many of the wonderful employees helped with a portion of my experience and everyone was amazing.

William Z.
Évaluation :

Top notch professional employees! I rent here frequently and I am always treated courteously.

CHIQUITA P. | Expérience générale |
Évaluation :

The female staff with blonde hair is not friendly. I was waiting in line while she was having a personal conversation with a customer. She didn't tell me about not having to return the access card while checking out. I drove back to give it to her and she said no big deal you didn't have to drive back. She doesn't smile and make you feel welcome.

Kendra S.
Évaluation :

Attendant yelled at me for being in wrong lane for return

JUNE V.
Évaluation :

Nothing I can think of. Place is clean and bright Staff extremely helpful and courteous. Great location with everything you'd need to move.

John F.
Évaluation :

My wait Time to check in was a little long. And there was not an associate outside to help me get the trailer. I ended up finding the trailer myself and then eventually an associate showed up

Taylor N.
Évaluation :

I was forced to try and unload my own vehicle off of your trailer in the dark on a shitty side street behind the u haul location. The employee told me that they couldn't help me unload the vehicle. I understand that and I would never ask them to drive my vehicle off the trailer, but you guys should be the one unhooking the vehicle correctly like they did when they loaded the vehicle. Forcing someone to do it in the dark who isn't trained to do that is a joke.

Richard D.
Évaluation :

Le client n'a pas laissé de commentaire.

MATHEW T K.
Évaluation :

Le client n'a pas laissé de commentaire.

Jameson N.
Évaluation :

Le client n'a pas laissé de commentaire.

Artgel G.
Évaluation :

Le client n'a pas laissé de commentaire.

Adrienne J.
Évaluation :

Le client n'a pas laissé de commentaire.

ZAHEER K.
Évaluation :

Le client n'a pas laissé de commentaire.

Nhan V.
Évaluation :

Le client n'a pas laissé de commentaire.

IOAN TRAIAN I.
Évaluation :

Le client n'a pas laissé de commentaire.

FLAVIO V.
Évaluation :

All good, quick service /helpful inside office to outside . Great staff

JOHN FRANK E.
Évaluation :

Le client n'a pas laissé de commentaire.

Chris M.
Évaluation :

Le client n'a pas laissé de commentaire.

Patrick O.
Évaluation :

Le client n'a pas laissé de commentaire.

PATRICK JOSEPH L.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark S.
Évaluation :

Le client n'a pas laissé de commentaire.

Colin N.
Évaluation :

Le client n'a pas laissé de commentaire.

Dean M.
Évaluation :

Le client n'a pas laissé de commentaire.

Erika S.
Évaluation :

Customer service was great and overall happy with my full experience! It was super easy and they had plenty of staffing to assist.

CARMEN DOLORAS H.
Évaluation :

Le client n'a pas laissé de commentaire.

Kelly W.
Évaluation :

I was very upset due to not getting the trailer that I reserved. Then I had to pay the same price for a motorcycle trailer which was smaller. Very unhappy

KELSEY RAE B.
Évaluation :

The drop off procedure for after hours was not clear and very confusing for first time users. Not clear directions and not clear communication when I picked up the uhaul

James M W.
Évaluation :

The iphone app was horrible. The remote server lost connection and lock me out of an order one location closer . Then I had use another, then the first location called me when I di not show there to pick up the rental.

jason b. | Expérience générale |
Évaluation :

The people at uhaul south Las Vegas Blvd went above and beyond to make sure everything I needed I got. I will only go there again when I need to rent a storage. Thanks guys really appreciate you all.

Jessica B.
Évaluation :

I experienced issues with the shifter on the truck I rented. It tended to slip easily into the next gear (went into neutral twice instead of reverse; went into 3rd gear repeatedly unless I very carefully put it into drive). Also, the steering wheel and other interior components were filthy. With all of the effects of COVID safety in place all over our nation, I feel the cabs of these trucks need better sanitation than they are given.

KRISTOPHER MICHA A.
Évaluation :

Le client n'a pas laissé de commentaire.

JERRYMEYER JOSEP L.
Évaluation :

Le client n'a pas laissé de commentaire.

Nigel J.
Évaluation :

Your app isway too slow and glitchy.

Bradley S.
Évaluation :

Le client n'a pas laissé de commentaire.

Johnny W.
Évaluation :

To be penalized for being slightly under the 3/4 mark upon return us crazy. I put gas in vehicle and the gauge was just under the 3/4 so I thought it was ok. Had I gone over you wouldn't credit me. Just falling short is never a problem with Ryder

Joseph L.
Évaluation :

Le client n'a pas laissé de commentaire.

BRUCE A.
Évaluation :

Le client n'a pas laissé de commentaire.

LAWRENCE WILLIAM M.
Évaluation :

Yes our favorite U-Haul, the Employee's are always so nice and helpful!

JAMES S.
Évaluation :

I wasn't aware of the after hours $20.00 drop off fee. It's ridiculous to charge just for wanting to give the truck back early. Uhaul should care more for the customer, and less about paying some one to hang the key back on the hook when they come to work.

Randy H.
Évaluation :

Le client n'a pas laissé de commentaire.

ANTHONY A.
Évaluation :

Le client n'a pas laissé de commentaire.

EDWARD CLIFTON H.
Évaluation :

My only issue stemmed from the fact I was not told in advance that I would be charged for mileage on my local rental. My most recent truck rental prior to this one included unlimited mileage. I should have asked, and it didn't amount to much anyway, I just think I should have been informed that there would be a mileage charge.

TRACI M R.
Évaluation :

Le client n'a pas laissé de commentaire.

Sue M.
Évaluation :

Le client n'a pas laissé de commentaire.

Ashley D.
Évaluation :

This location was safe, the process was fluid, and the employees were very friendly and professional. When I need U-Haul again I'm coming back to this location.

Richard G.
Évaluation :

Le client n'a pas laissé de commentaire.

CHARLES THOMAS B.
Évaluation :

First, I was uncomfortable with the customer service agent who checked me in that used what appeared to be their personal phone to take a photo of my ID. Second, upon returning the truck I asked if I could get a refund on the blankets since they were still in the bag unused. I was told "no" by the guy that checked me in. If it is obvious that the item was unused you should be willing to refund the item.

Richard S.
Évaluation :

Le client n'a pas laissé de commentaire.

Teresa S.
Évaluation :

have more employees to help people there to pick up their trailer

ALEX M.
Évaluation :

Everything was very smooth and professional.

ROCHELLE DENISE W.
Évaluation :

ABSOLUTELY NOTHING, PERFECT EXPERIENCE EACH TIME I HAVE USED THIS LOCATION

DONALD RENE F.
Évaluation :

The whole experience was seamless. Very professional and friendly staff. Also very quick and efficient.

GERALDINE MARIE C.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT FREDERICK S.
Évaluation :

Everyone was so nice and friendly and helpful.

Judith B.
Évaluation :

Le client n'a pas laissé de commentaire.

HANNA D.
Évaluation :

Pick up location was to far from my storage unit at 5220 S. Jones Blvd. I had to pay someone to drive the 26 foot truck to my storage facility.

Joshua M.
Évaluation :

I'm pretty impressed by U-haul.... I've probably used you company services ... (trailer rental) 8 times in last 8 years..... and honestly you're people are outstanding..... super impressed with my paperwork guy in Las Vegas (super positive) and my two guys who set me up and then set me free...(that's what it feels like)..... great job !

Bruce E.
Évaluation :

Le client n'a pas laissé de commentaire.

MARC S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ronald K.
Évaluation :

Everything was excellent.

Hoan T.
Évaluation :

Le client n'a pas laissé de commentaire.

Misty H.
Évaluation :

Le client n'a pas laissé de commentaire.

Salvador J.
Évaluation :

The employee that rented us the uhaul was super rude and had a bad attitude and was arguing with a question we made even raise her voice maybe because I'm Hispanic not sure but it was not acceptable to us I requested her manager and she started screaming seriously a bunch of times we ended up getting the uhaul we're super unhappy with this matter

Charles H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kerry F.
Évaluation :

Employees were not helpful

SHAROLYN PUA LAN K.
Évaluation :

The equipment that I rented was dented in several places. I was told to not worry about the dents if I bought the insurance.

Alana N.
Évaluation :

Le client n'a pas laissé de commentaire.

Jodie D.
Évaluation :

Le client n'a pas laissé de commentaire.

Etimani M.
Évaluation :

Customer service very good 👍

Jeremy S.
Évaluation :

Le client n'a pas laissé de commentaire.

DONALD H.
Évaluation :

Basic customer service Good morning evening or how may I help you acknowledge the customer as soon they come in the establishment especially when the store is empty

Rodney W.
Évaluation :

After running my credit card and being approved I received a harassing email and text combo saying they had a promissory note saying I still owed the amount, it was going to collections, and late fees were pending. After checking with my credit card company and confirming it was indeed charged, 4 phone calls to Uhaul later and being on hold for over 20 minutes, they admitted they didn't know why it was marked down as a promissory note. They were semi-apologetic but I didn't appreciate the hassle. Could so easily be avoided by due diligence on their part rather than mine.

PHILIP DORMAN L.
Évaluation :

Le client n'a pas laissé de commentaire.

DENNIS DUANE D.
Évaluation :

Le client n'a pas laissé de commentaire.

Cecilia J.
Évaluation :

Absolutely incredible people and experience. Highly recommend this location.

Keith K.
Évaluation :

Le client n'a pas laissé de commentaire.

alex m. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

HOWARD H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

MARC S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

LAURI B. | Expérience générale |
Évaluation :

You guys are so helpful, thanks for everything!

roger c. | Expérience générale |
Évaluation :

Better security since there are many men looking for work who always approach customers for work. Having a security guard and visible security cameras would help.

Julie L. | Premières impressions |
Évaluation :

Super efficient. Clean. Well maintained. Friendly. Helpful. Polite!

PETER M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

HERMAN R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tramel S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

tiah h. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

john w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

gordon g. | Expérience générale |
Évaluation :

Many thanks to Anthony......

Iara N. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

patrick g. | Expérience générale |
Évaluation :

Good storage facility

Lisa W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

STANLEY AVILA O. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Gordon B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

john w. | Premières impressions |
Évaluation :

very friendly and helpful.

Carl L. | Expérience générale |
Évaluation :

My storage unit was broken into and everything I own was stolen.

Darlene A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JILL R. | Expérience générale |
Évaluation :

Having been a storage customer at this facility for quite some time, I have seen employees a come and employees go. Your employees inside seem generally rude, abrupt, overworked, harassed and impatient. My most recent experience with an employee at the desk was poor, at best. She was upset with me because I left my phone in my car "you don't even have a PHONE?" no, ma'am, I don't. "Can you go back and get it?" No, ma'am I am currently carrying a 50lb sleeping child and have NO desire to walk 50 yards back to my car in 108° heat. To be honest, the use of my phone to check in should be a convenient OPTION, not a necessity. She then said, "well I guess I'll have to use MY phone." Okay, please do, and I handed her my driver's license. She then used her pen to flick it back at me, through the air, in the most impatient way possible. I called her on her behavior, which I found exceptionally rude and unprofessional. The remainder of the interaction was how it should have started; at least she became semi professional instead of abrupt and rude. People are coming to your facility for a service. Instead of acting as if you are our last resort in times that can/could be turbulent, how about teaching your people how to act with even a modicum of compassion and human decency? Or, maybe you could hire people like that, instead of having to train it into them? I have repeatedly emailed the manager Dan Ferre regarding a credit that was supposed to happen two months ago. I've decided to file that credit under the "never do business with Uhaul again" and let it go. All that having been said, however, regardless of the half dozen unpleasant interactions I have had inside Uhaul over the years, I have literally NEVER had an unpleasant interaction with the people working outside. I don't know which way the ladder of success moves in your facility, but the people outside seem happier.

Darrick T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

hazel o. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

matthew b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ronald h. | Premières impressions |
Évaluation :

Staff was very courteous and helpful.

caroline g. | Expérience générale |
Évaluation :

U-Haul Las Vegas Blvd S has been there for me during my toughest adventures. I appreciate the immediate responses regarding items needed to make my transitions easier and smoother. Thank you U-Haul and Staff members, until we meet again. C. Glover

MAX H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Shirley W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

lillie a. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

theresa k. | Expérience générale |
Évaluation :

I was there for over a year. It was wonderful to have a beautiful facility with carts always available. Security alarms and air controlled and perfect! My record albums were safe and not melted.. The staff is honest and perfectly helpful.

CAROL B. | Expérience générale |
Évaluation :

I stored my belongings there for 5 years, I am very pleased that my things were safe and just as happy that they were very clean. Some had thought everything would be dusty and dirty, it’s amazing how clean the boxes and furniture remained. This morning I began wiping things down with disinfectant because of the current Virus situation, some items leather and some wood also the boxes, there was only a little dust on the sofa and love seat, it’s absolutely amazing. During my rental on several occasions, I had to call in for something and I would request to speak to Arick, I think he may be the Assistant Manager, he is a wonderful person, kind, helpful, professional with a smile that will keep Customers coming back. A couple of times I spoke with a young lady that was rude; I don’t think she’s there anymore, however, Arick’s customer service skills made up for any diversity that did occur. I appreciate that all the staff kept my belongs safe.

Paul T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Steve D. | Expérience générale |
Évaluation :

Great Staff!!!!

rosemary m. | Expérience générale |
Évaluation :

Always very clean and always someone there to help you. Would recommend to everyone.

chris s. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DOMINIQUE D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

WENDY H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

FRANCES B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JOCELYN R. | Premières impressions |
Évaluation :

Best Uhaul yet.

Sandra C. | Premières impressions |
Évaluation :

This location will still your money an Rob you blind something illegal is going on. I was moved out of my storage an had to bro g proof it was mine in order to get it back.

ruth h. | Expérience générale |
Évaluation :

Goid experience thank you so much Ruth and Tony

danielle l. | Expérience générale |
Évaluation :

Nice Manager-great location

Edgar P. | Expérience générale |
Évaluation :

The rent is very high,

John M. | Expérience générale |
Évaluation :

Super clean and efficient facility. 5 stars

Jonathan H. | Premières impressions |
Évaluation :

The sheer amount of rules, fines and notices posted around this place makes it seem like customers are their least favorite part of their business. Not impressed at all. Not friendly feeling at all.

davey G. | Expérience générale |
Évaluation :

Awesome service! Thanks!

Michael D. | Premières impressions |
Évaluation :

I was very pleased with how smoothly it was to get into my storage unit. The staff was very helpful

evangeline l. | Premières impressions |
Évaluation :

What a most wonderful experience I had with excellent customer service from Antonio ! He got everything taken care of without a hitch . Best part ? First month FREE ! Highly recommend this facility.

Alicia L. | Expérience générale |
Évaluation :

I feel like I was ripped off because I moved in the middle of the month and they would not prorate the rent. The had me in a 5 by 10 and there was a pole in the storage unit that took up a lot of spac

lamont b. | Expérience générale |
Évaluation :

Arick was really nice, I forgot the name of the lady who was giving me a attitude because I didn’t know how to add my mom to the account.

EMILIO C. | Expérience générale |
Évaluation :

Way to expensive for the las vegas location. Staff is mean and rude.

Dion S. | Expérience générale |
Évaluation :

Staff was friendly and helpful.

Steven H. | Expérience générale |
Évaluation :

Charles and Tony were great .Cheri the storage management is horrible! Every time myself and sons were there, she would come take the big trash can so we could not throw anything away.

XAVIER H. | Expérience générale |
Évaluation :

The lady with black hair and talons was rude every time I came here. My moving experience was terrible and the manager of the original facility never called me back. I hate uhaul.

Charles G. | Expérience générale |
Évaluation :

A very secure location

Thug R. | Premières impressions |
Évaluation :

Anthony was outstanding. Thanks again.

anne-melinda m. | Expérience générale |
Évaluation :

The staff is extremely arguementive and rude. The parking is horrific and the staff consistently park there equipment in a matter that inhibit storage patrons from loading n unloading. A lot of issue

Gordana W. | Expérience générale |
Évaluation :

To expansive

michael j. | Expérience générale |
Évaluation :

Overall a great experience!

Dillon B. | Expérience générale |
Évaluation :

Facility is extremely but understandably crowded. Only wish for more space to access the storage area.

wenceslao s. | Premières impressions |
Évaluation :

Great team

Troy c. | Expérience générale |
Évaluation :

Tony is most helpful and accommodating!

Shalonda S. | Expérience générale |
Évaluation :

I appreciate the office staying open until 7pm, the storage is secure and clean.

MICHAEL A. | Expérience générale |
Évaluation :

Very clean. Always were available by phone when I called during their business hours.

Victoria W. | Expérience générale |
Évaluation :

I had to resort to obtaining a storage unit in an emergency situation. The overall experience I had starting with the gentleman who helped me set up my account was excellent!

Kenneth M. | Expérience générale |
Évaluation :

nice people, fast and accurate

Aldrin W. | Premières impressions |
Évaluation :

Great

Cynthia S. | Expérience générale |
Évaluation :

All went well. I prefer the type of facility that you can back vehicle right up to door of unit. In this one you had to take a cart up an elevator to load and unload

MARTIN O. | Expérience générale |
Évaluation :

The two grills you have in the front offers are very rude to people outside or nice and Helpful

CLAUDE B. | Expérience générale |
Évaluation :

Thank you for securing! My property! I appreciate that you were there for me! In the time that I needed! To place my belongings! Thanks again!! Claude Bryant

pamela j. | Expérience générale |
Évaluation :

My Mother’s belongings came up missing out of the uhaul that was in their possession because she lost the keys to the uhaul truck. When confronted about the $4,000 valued items. Manager got nasty.

Jhakarra A. | Premières impressions |
Évaluation :

The staff are great, patient and knowledgeable

Donald M. | Expérience générale |
Évaluation :

Very helpful

ELIZABETH H. | Expérience générale |
Évaluation :

Every time I logged in there was a security guard and that made me feel better. The people that helped me was a latino short guy and pretty girl of African American descent. Sorry can't remember names

Gary B. | Premières impressions |
Évaluation :

Very friendly and professional staff

david p. | Expérience générale |
Évaluation :

It was really nice to show up in a new town, unload the U-haul truck straight into a storage locker, then later move to a new living area. 1st month free was a bonus and we used it.

MARIELLEN M. | Premières impressions |
Évaluation :

Drove cross country with no problems. Truck very reliable.

John J. | Expérience générale |
Évaluation :

All was fine.

Brandy M. | Expérience générale |
Évaluation :

A moving company moved on my belongings from the U-Haul to a storage and half of my items were gone my furniture was broke all my clothes were gone. Never again will I go throw them.

brandi h. | Premières impressions |
Évaluation :

The male who helped me (dont remember his name but his badge did say owner) was very short and slightly rude. I will most likely be looking for another storage facility for this reason.

gregg d. | Expérience générale |
Évaluation :

I can't answer the first couple of questions as I was never at the location, I had two UBoxes delivered then picked up.

Freddy R. | Expérience générale |
Évaluation :

Everyone was very nice and helpful

Kenneth R. | Expérience générale |
Évaluation :

Never once had any issues the couldnt be resolved. Staff was nice, fair pricing, clean and help people everywhere

EILEEN C. | Premières impressions |
Évaluation :

The girl who checked me in was very sweet and kind. She was very patient as well.

WILLIAM A. | Expérience générale |
Évaluation :

Staff could definitely be more helpful when it comes to account info.

Tammy B. | Premières impressions |
Évaluation :

Everyone has been professional, courteous and friendly... Highly recommend

David R. | Expérience générale |
Évaluation :

The facility is well clean and the staff was very pleasant and security is teal tight. I open my storage unit and forgot to check in and they were at my unit within seconds and check my credentials.

Elaine J. | Expérience générale |
Évaluation :

Thank you.

debra t. | Premières impressions |
Évaluation :

easy

nikolay g. | Expérience générale |
Évaluation :

Great service and high quality inventory! Highly recommend UHAUL!👍

Laura S. | Expérience générale |
Évaluation :

Always friendly. Always willing to help.

denise c. | Expérience générale |
Évaluation :

There was a special person,Sherry she was a very kind person , butch I have to use ur place of business I hope she is there.

monica S. | Expérience générale |
Évaluation :

The U boxes met our needs. Sue was extremely and courteous and capable. Our overall experience beyond was POOR--no response from Mr. Herre/others on use of VIP cert. after repeated call + other issues

Joseph W. | Premières impressions |
Évaluation :

Very smooth experience, even a few minor things came up but they handled it promptly. And I thank you. Moving is stressfull thank you Uhual for not adding any extra!!

Leon W. | Expérience générale |
Évaluation :

Medical Professional: Doctors Groups, Allied HC Facilities, Hospitals, Programs

darla d. | Premières impressions |
Évaluation :

The young lady that helped us was really helpful, friendly, and exceeded our expectations!! She made sure we were happy and taken care of promptly. I give her a #10

Eron C. | Expérience générale |
Évaluation :

The only reason for my disparity in ratings is that the loading area is VERY inconvenient and, being that U-Haul has low loading heights, the high dock is missed space.

MARYAM S. | Expérience générale |
Évaluation :

Staff members were extremely friendly & helpful

Bryan M. | Expérience générale |
Évaluation :

Well done! Service was wonderful and made the move enjoyable:) Thanks again, guys!

cathrine s. | Expérience générale |
Évaluation :

The parking area is small and chaotic. Need more area . If you can't expand area ..lot next to you?...need to organize traffic flow. Staff was excellent in office. Guys at entrance are intimidating.

tania b. | Expérience générale |
Évaluation :

The day I arrived everyone was awesome, to the day I left. I had traveled cross country and just wanted to be done. Everything was easy, returning the Uhaul, getting a unit and moving out.

CHRISTOPHER C. | Expérience générale |
Évaluation :

Tony Flores was very helpful and courteous.

WAYNE C. | Expérience générale |
Évaluation :

Customers should be able to rent storage space by the week.

MILDRED S. | Expérience générale |
Évaluation :

Serve my purpose excellent service would use yours Services again thank you

Aldah H. | Réservation |
Évaluation :

Excellent customer service.

Mariano C. | Expérience générale |
Évaluation :

i had the ubox delivered and susan took great care of the box. Cindy from Salina was awesome she resolved our issue quickly

Paul H. | Expérience générale |
Évaluation :

Very satisfied with my Uhaul experience.

NATASHA W. | Expérience générale |
Évaluation :

I really liked this facility. It's just too expensive for me. Other than that it was great. Thanks!

Alan O. | Réservation |
Évaluation :

The lady that helped was excellent. She went above and beyond what she had to do and her customer service skills were perfect!

Ronald S. | Réservation |
Évaluation :

None

antonio g. | Expérience générale |
Évaluation :

Impossible to park with only 2 “useable” dock spaces to load & unload. 1st floor storage units cannot realistically be used for large items due to narrow halls! Too many uhaul trucks kept onsite!

horacio m. | Expérience générale |
Évaluation :

Muy buenas instalaciones y seguras, la atención del personal muy buena, todo me pareció muy bien.

sherry w. | Réservation |
Évaluation :

Uhaul is my most favorite moving and storage place in all of Las Vegas easy to maneuver the vehicles customer service is awesome all around great deal

kelvyn g. | Expérience générale |
Évaluation :

Everything was great. Our stuff was clean enough equipment to help move. And owner was great helped us a lot

mayumi h. | Réservation |
Évaluation :

Everybody here is very friendly and helpful.

randy m. | Expérience générale |
Évaluation :

Excellent!

julie k. | Expérience générale |
Évaluation :

All staff members were kind, genuine, and efficient. Thanks for making my moving a little less stressful. Sincerely, Julie Ann Kress

Perry T. | Expérience générale |
Évaluation :

A nice facility. Friendly staff. The only downside is the multi story storage is difficult to load and unload but I would still recommend this Uhaul location.

Kimberly P. | Expérience générale |
Évaluation :

Tony was very friendly, helpful and patient. Thank you!!

CLARA M. | Expérience générale |
Évaluation :

I did not appreciate my storage rent being raised . I had my things there for almost 4 years. My rent should have stayed the same as day one. Not raised what seemed like every 6 months

Mary B. | Expérience générale |
Évaluation :

did not go to facility. staff were very courteous and helpful Would definitely recommend.

Suzanna G. | Expérience générale |
Évaluation :

Everything was great.

Carissa F. | Expérience générale |
Évaluation :

They told me at move out that I had to come in in person and do a walk through which was insanely inconvenient and ended up costing me an extra $170 because I couldn't make it in during business hours

Zane G. | Expérience générale |
Évaluation :

Fantastic employees!

Tom B. | Expérience générale |
Évaluation :

All went as hoped for.

Massimo B. | Expérience générale |
Évaluation :

The staff helped me out a lot in solving my issues deriving from a previous delay originated from U-haul origin center. Thank you guys

Non reviews have been submitted for this location.

Retour
Haut de la page