Évaluations des clients U-Haul Moving & Storage at S Las Vegas Blvd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at S Las Vegas Blvd

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Zak S. le

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Lady who checked me in was great - don't remember her name !!

Vannessa M. le

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Le client n'a pas laissé de commentaire.

Sha V. le

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Le client n'a pas laissé de commentaire.

Tami O. le

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I made a reservation online and was having issues adding a second driver. I called the location directly, added the driver and finalized my reservation, I was sent a confirmation for the equipment and dates I needed. When I arrived, the equipment was changed to something completely unacceptable. I needed a cargo van and was told I would have a 15' truck. My quote was for $34.95 for the van. I got a 10' truck but the amount was $82! The woman "helping" me at one point, actually sat back and said, "well, then call 1-800-go-u-haul and they can find you a van". It was 5pm on a Friday and I needed the van THAT NIGHT. There was at least 1 van sitting on the lot, but that van was going out to "Greg". Well, I was there for a van and "Greg" wasn't. Give "Greg" the 15' truck! When I returned the vehicle, I was rudely told to 'stay in the truck' so I could turn on directional lights and step on the brake. It is not my job to check the equipment, an employee of U-Haul should have been doing that. I was completely disgusted with the entire process and the amount I was charged. I felt like it was a bait and switch on equipment and price. I have already written a letter to U-Haul corporate and will NEVER rent from this location ever again. I recommend that anyone wanted to rent U-Haul equipment find another location.

Michael T. le

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Friendly staff and very honest

Rebecca S. le

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Le client n'a pas laissé de commentaire.

Daniel L. le

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The staff was excellent and accommodating

Lorald C. le

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Le client n'a pas laissé de commentaire.

concetta R. le

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Lonnie was very sweet @ the end. Great customer service. Thank u

Diamond L. le

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Everyone was really nice and it was a very easy transaction. I’ll definitely be coming back. The guy with the long hair is super awesome. And he has cool facial hair. Thank you

Keith P. le

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I was a little underwhelmed by the time it took me between getting the trailer reservation done and paid for (the young woman was great) and getting the trailer hooked up and ready. It looked like there was only one person working in the entire place except for the two behind the counter. I felt a little sorry for Lonnie who looked like he was running between customers. He was good too.

Amy N. le

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Le client n'a pas laissé de commentaire.

Brendan T. le

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Only complaint would be lack of parking...I had to park on a side street and I didn't feel all the comfortable leaving my vehicle there!

Ian P. le

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Le client n'a pas laissé de commentaire.

James R. le

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the trailer was great but no one came out to greet me I waited for 10 min no one would come out to help me. I finally walked inside and there were 4 people just standing around at the counter and when I asked if they could help me I said yes I've been waiting out there for someone to greet me to return my trailer and they told me well they're on their way right now and they walked out the door when they knew I was waiting there all along. Extremely bad service very dissatisfied I've rented U-Haul equipment in the past and had had great experiences but this one was very bad all around.

David C. le

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Not one door on the truck shut or open correctly. The rear gate on truck would pull right out of your hand and jam . I must of spent 3 hours fixing the door like six times. Mileage was off by 1 mile than when I dropped it off 1 mile was added as well for a total of 2 mile very dishonest.

Charles G. le

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A very secure location

Isaac J. le

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Le client n'a pas laissé de commentaire.

erin S. le

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Le client n'a pas laissé de commentaire.

Jonathan P. le

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Le client n'a pas laissé de commentaire.

Thug R. le

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Anthony was outstanding. Thanks again.

Darrell B. le

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Le client n'a pas laissé de commentaire.

Gordon G. le

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Le client n'a pas laissé de commentaire.

anne-melinda m. le

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The staff is extremely arguementive and rude. The parking is horrific and the staff consistently park there equipment in a matter that inhibit storage patrons from loading n unloading. A lot of issue

Ernestine M. le

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keep up the great work

Rocio H. le

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Le client n'a pas laissé de commentaire.

Jody S. le

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You didn’t offer any military discounts. I felt that would of made my experience better.

Scott J. le

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From the rental to the return every single person we came in contact with was very nice and kind and friendly. From Emily at the counter then Brandon hooking up the trailers and Charles when we returned the trailer. What a wonderfully easy pleasant experience.

Kerry L. le

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Service was excellent from check-in to drop-off! Very efficient and friendly. Thank you!

Kenneth W. le

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Le client n'a pas laissé de commentaire.

Rebecca V. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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I was overcharged and the invoice I received says I returned the trailer after 2 days. I returned the trailer on 10/3/19 but the invoice says I returned it on 10/4/2019. I am waiting for the overcharge to be reversed.

Mark P. le

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The truck needed a tune up really bad I went about 40 miles and needed 8 gallons of gasoline, l have drove lots of fords over the years and 10 mpg was the worst I got with the V-10 and fully loaded in 4 wheel drive.

Peter T. le

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Just sending vague pictures of Previous damage is strange. There is no way I can see that and feel I am being pressured into accepting a damaged truck just to speed up your process.

Gary N. le

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Le client n'a pas laissé de commentaire.

Shawn S. le

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Le client n'a pas laissé de commentaire.

odie N. le

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Le client n'a pas laissé de commentaire.

Scott S. le

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Le client n'a pas laissé de commentaire.

Hattie H. le

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Le client n'a pas laissé de commentaire.

Ronald S. le

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Le client n'a pas laissé de commentaire.

Martha R. le

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Everything was handled very professional and timely by the staff. The equipment was very clean and organized. The price was also a deciding factor to rent from U-haul. Thank you

Amarjit S. le

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Le client n'a pas laissé de commentaire.

Gordana W. le

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To expansive

michael j. le

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Overall a great experience!

Dillon B. le

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Facility is extremely but understandably crowded. Only wish for more space to access the storage area.

wenceslao s. le

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Great team

Troy c. le

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Tony is most helpful and accommodating!

Shalonda S. le

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I appreciate the office staying open until 7pm, the storage is secure and clean.

MICHAEL A. le

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Very clean. Always were available by phone when I called during their business hours.

Victoria W. le

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I had to resort to obtaining a storage unit in an emergency situation. The overall experience I had starting with the gentleman who helped me set up my account was excellent!

Kenneth M. le

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nice people, fast and accurate

Aldrin W. le

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Great

Cynthia S. le

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All went well. I prefer the type of facility that you can back vehicle right up to door of unit. In this one you had to take a cart up an elevator to load and unload

MARTIN O. le

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The two grills you have in the front offers are very rude to people outside or nice and Helpful

CLAUDE B. le

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Thank you for securing! My property! I appreciate that you were there for me! In the time that I needed! To place my belongings! Thanks again!! Claude Bryant

pamela j. le

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My Mother’s belongings came up missing out of the uhaul that was in their possession because she lost the keys to the uhaul truck. When confronted about the $4,000 valued items. Manager got nasty.

Jhakarra A. le

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The staff are great, patient and knowledgeable

Donald M. le

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Very helpful

ELIZABETH H. le

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Every time I logged in there was a security guard and that made me feel better. The people that helped me was a latino short guy and pretty girl of African American descent. Sorry can't remember names

Gary B. le

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Very friendly and professional staff

david p. le

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It was really nice to show up in a new town, unload the U-haul truck straight into a storage locker, then later move to a new living area. 1st month free was a bonus and we used it.

MARIELLEN M. le

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Drove cross country with no problems. Truck very reliable.

John J. le

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All was fine.

Brandy M. le

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A moving company moved on my belongings from the U-Haul to a storage and half of my items were gone my furniture was broke all my clothes were gone. Never again will I go throw them.

brandi h. le

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The male who helped me (dont remember his name but his badge did say owner) was very short and slightly rude. I will most likely be looking for another storage facility for this reason.

gregg d. le

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I can't answer the first couple of questions as I was never at the location, I had two UBoxes delivered then picked up.

Freddy R. le

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Everyone was very nice and helpful

Kenneth R. le

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Never once had any issues the couldnt be resolved. Staff was nice, fair pricing, clean and help people everywhere

EILEEN C. le

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The girl who checked me in was very sweet and kind. She was very patient as well.

WILLIAM A. le

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Staff could definitely be more helpful when it comes to account info.

Tammy B. le

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Everyone has been professional, courteous and friendly... Highly recommend

David R. le

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The facility is well clean and the staff was very pleasant and security is teal tight. I open my storage unit and forgot to check in and they were at my unit within seconds and check my credentials.

Elaine J. le

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Thank you.

debra t. le

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easy

nikolay g. le

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Great service and high quality inventory! Highly recommend UHAUL!👍

Laura S. le

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Always friendly. Always willing to help.

denise c. le

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There was a special person,Sherry she was a very kind person , butch I have to use ur place of business I hope she is there.

monica S. le

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The U boxes met our needs. Sue was extremely and courteous and capable. Our overall experience beyond was POOR--no response from Mr. Herre/others on use of VIP cert. after repeated call + other issues

Joseph W. le

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Very smooth experience, even a few minor things came up but they handled it promptly. And I thank you. Moving is stressfull thank you Uhual for not adding any extra!!

Leon W. le

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Medical Professional: Doctors Groups, Allied HC Facilities, Hospitals, Programs

darla d. le

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The young lady that helped us was really helpful, friendly, and exceeded our expectations!! She made sure we were happy and taken care of promptly. I give her a #10

Eron C. le

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The only reason for my disparity in ratings is that the loading area is VERY inconvenient and, being that U-Haul has low loading heights, the high dock is missed space.

MARYAM S. le

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Staff members were extremely friendly & helpful

Bryan M. le

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Well done! Service was wonderful and made the move enjoyable:) Thanks again, guys!

cathrine s. le

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The parking area is small and chaotic. Need more area . If you can't expand area ..lot next to you?...need to organize traffic flow. Staff was excellent in office. Guys at entrance are intimidating.

tania b. le

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The day I arrived everyone was awesome, to the day I left. I had traveled cross country and just wanted to be done. Everything was easy, returning the Uhaul, getting a unit and moving out.

CHRISTOPHER C. le

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Tony Flores was very helpful and courteous.

WAYNE C. le

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Customers should be able to rent storage space by the week.

MILDRED S. le

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Serve my purpose excellent service would use yours Services again thank you

Aldah H. le

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Excellent customer service.

Mariano C. le

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i had the ubox delivered and susan took great care of the box. Cindy from Salina was awesome she resolved our issue quickly

Paul H. le

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Very satisfied with my Uhaul experience.

NATASHA W. le

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I really liked this facility. It's just too expensive for me. Other than that it was great. Thanks!

Alan O. le

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The lady that helped was excellent. She went above and beyond what she had to do and her customer service skills were perfect!

Ronald S. le

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None

antonio g. le

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Impossible to park with only 2 “useable” dock spaces to load & unload. 1st floor storage units cannot realistically be used for large items due to narrow halls! Too many uhaul trucks kept onsite!

horacio m. le

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Muy buenas instalaciones y seguras, la atención del personal muy buena, todo me pareció muy bien.

sherry w. le

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Uhaul is my most favorite moving and storage place in all of Las Vegas easy to maneuver the vehicles customer service is awesome all around great deal

kelvyn g. le

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Everything was great. Our stuff was clean enough equipment to help move. And owner was great helped us a lot

mayumi h. le

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Everybody here is very friendly and helpful.

randy m. le

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Excellent!

julie k. le

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All staff members were kind, genuine, and efficient. Thanks for making my moving a little less stressful. Sincerely, Julie Ann Kress

Perry T. le

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A nice facility. Friendly staff. The only downside is the multi story storage is difficult to load and unload but I would still recommend this Uhaul location.

Kimberly P. le

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Tony was very friendly, helpful and patient. Thank you!!

CLARA M. le

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I did not appreciate my storage rent being raised . I had my things there for almost 4 years. My rent should have stayed the same as day one. Not raised what seemed like every 6 months

Mary B. le

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did not go to facility. staff were very courteous and helpful Would definitely recommend.

Suzanna G. le

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Everything was great.

Carissa F. le

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They told me at move out that I had to come in in person and do a walk through which was insanely inconvenient and ended up costing me an extra $170 because I couldn't make it in during business hours

Zane G. le

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Fantastic employees!

Tom B. le

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All went as hoped for.

Massimo B. le

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The staff helped me out a lot in solving my issues deriving from a previous delay originated from U-haul origin center. Thank you guys