This U-Haul location is easy to use. Quick and professional. Excellent service!Michael R.
Customer Reviews for U-Haul Moving & Storage at San Mateo and Montgomery
Pour nous contacter
Albuquerque, NM 87110
(S Of Montgomery)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Wonderful service trailer was perfect for cleaning out the yard will definitely use again!Raymond M.
Le client n'a pas laissé de commentaire.Daisha V.
U guys made it super easy and non stressful which is what I needed most! Super friendly and courteous you rockAlberto R.
Everyone was pleasant and very helpful. Don't fix what is not broken. Awesome process.Gloria M.
Le client n'a pas laissé de commentaire.Floyd H.
The people are great and very knowledgeable. Very helpful and just really a pleasure to deal with. Awesome crew. ThanksNorman W.
It's interesting. I go to this location enough that there is my favorite person who I really look forward to seeing again. But what is also very special is that when I don't see that person, and it's somebody else who is providing the service, I still remain very impressed and delighted. That is the sign of a great organization and a great team!Brian D.
Le client n'a pas laissé de commentaire.Christina H.
Le client n'a pas laissé de commentaire.Albert C.
Outstanding support and customer service!Albert C.
The staff were knowledgeable, friendly, and efficient. I would recommend this location and will be visiting them again.Stephen H.
They were willing to be flexible when I thought I needed more time, but I got it back just in time, anyway! That was really helpful when moving can be such a stressful time!Melody D.
Le client n'a pas laissé de commentaire.Cesar A.
the online reservation process is a total mess!!! you make a reservation at a location of your choice, just to get to the end of the process and realize a location was chosen for you! I had another address written down and wasted an hour figuring out that the online process changed locations FOR ME. This is a definite deterrent for me next time I rent a truck!! THIS LOCATION I ENDED UP AT WAS GREAT! IN AND OUT, NO HASSLE. RETURNING THE VEHICLE WAS THE SAME. JESSE OR JAMIE AT THE COUNTER WAS INCREDIBLE. VERY INFORMATIVE AND MADE IT A COMFORTABLE PROCESS ON A DAY THAT NO ENJOYS....MOVING DAY.Paul B.
Le client n'a pas laissé de commentaire.Pamela J.
Cashier & the help were all very courteous, kind, and professional.Andrea Z.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.William T.
Great customer service and very understanding staff!Paloma N.
Randie went above and beyond to accommodate our special requirements for a truck for > 24 hours. She went out of her way to meet the customer's needs. The other staff who assisted us were equally professional and helpful.Kari B.
Le client n'a pas laissé de commentaire.Matthew R. | Expérience générale
Le client n'a pas laissé de commentaire.Johnny V.
Le client n'a pas laissé de commentaire.Kari P.
No change. Everything was fine.Lawrence L.
Le client n'a pas laissé de commentaire.Neal R.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Barbara W.
Helpful and friendly staff.Catherine O.
Keep the pickup location the same as where we reserved it.Michael A.
Le client n'a pas laissé de commentaire.Belbult U.
Excellent service.Timothy M.
The customer service at this facility was excellent. The entire team was cordial and professional. I was greeted by name and the facility was always immaculateAnthony F. | Expérience générale
The representatives were friendly, efficient and quick!Colleen E.
Le client n'a pas laissé de commentaire.GEORGE B.
Le client n'a pas laissé de commentaire.Douglas R.
The lady who delivered the tow dolly was awesome. But, about 30 minutes into our trip from New Mexico to Georgia, the left tail light popped off and was dangling. Luckily it didn't fall off until we stopped. This was clearly a known condition because there was tape residue around the fender where light goes where someone had previously tried to hold it in place.Kenneth B.
Randie is a real Gem. . She helped though the entire process. There we some snafus and she problem solved. Excellent service.Joy H.
Le client n'a pas laissé de commentaire.Georgia W.
Le client n'a pas laissé de commentaire.Valerie T.
Le client n'a pas laissé de commentaire.SALLY G.
Everything was on order TYArthur W.
Employees were very down to earth and friendlyRuth P.
I had reservation in another location Eubank and Indian School and they cancelled it. We went to San Mateo and rented there. People are nice and the gentleman who was at the desk was very knowledgable and courteous. Je la recommande fortement.Gustavo C.
Polite, professional and well organized staff at this location. Excellent customer service.Van E.
Le client n'a pas laissé de commentaire.Keith M.
The staff makes all the difference! They quickly and expertly dealt with a flood of customers. They make sure everything is right!Brian D.
Le client n'a pas laissé de commentaire.lori M.
Le client n'a pas laissé de commentaire.Holly E.
Le client n'a pas laissé de commentaire.Keith R.
Le client n'a pas laissé de commentaire.Rodney B.
Le client n'a pas laissé de commentaire.Adam B.
The windshield wiper fluid tube was broken which delayed leaving Albuquerque, and the trailer that was rented to tow my car had the lights go out half way through my trip. I was pulled over and thankfully not ticketed but had to use the hazards on my car which drained my battery requiring me to get a new battery shortly after arriving at my destination. The equipment malfunctions were frustrating. But the people were a pleasure to deal with along the way.Heather B.
Le client n'a pas laissé de commentaire.Richard M. | Online Move In
Le client n'a pas laissé de commentaire.Edna D.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Isaac T.
The woman that helped us had a great attitude! We were her first customers and she was very friendly and hellful!David W.
Very friendly staff and very user-friendly experience!Celeste M.
Nothing, good trucks!isabell S.
Le client n'a pas laissé de commentaire.Danny C.
I pay YOU why should I have to upload pictures before taking the vehicle ? That's your jobGloria Z.
Very friendly people, quick service!Budd B.
Le client n'a pas laissé de commentaire.Angel M.
Le client n'a pas laissé de commentaire.Brian D.
Le client n'a pas laissé de commentaire.John P.
The unit breaks were squilling and when I wasn't press the breaks it was making noisesRobert K.
Le client n'a pas laissé de commentaire.Karen D.
Le client n'a pas laissé de commentaire.Jacquelyn F.
Le client n'a pas laissé de commentaire.Kevin O.
Le client n'a pas laissé de commentaire.Matthew E.
Le client n'a pas laissé de commentaire.Timothy O.
Le client n'a pas laissé de commentaire.Devin W.
Le client n'a pas laissé de commentaire.Danny C. | Online Move In
Le client n'a pas laissé de commentaire.michael m. | Premières impressions
Le client n'a pas laissé de commentaire.Mark A.
Le client n'a pas laissé de commentaire.Wyatt V.
Le client n'a pas laissé de commentaire.Danny C.
Le client n'a pas laissé de commentaire.Laura P.
Le client n'a pas laissé de commentaire.GEORGE S.
The staff at this location are always friendly , knowledgeable and efficient.John G.
Le client n'a pas laissé de commentaire.TOMMY F.
Le client n'a pas laissé de commentaire.Michael S.
Very prompt check-out/in. Helpful staff.Robert N.
Le client n'a pas laissé de commentaire.James M.
Keep feathering it, brother.Joseph D.
Le client n'a pas laissé de commentaire.PATRICK O.
Jason and the crew at this Uhaul were exceptional. Very flexible and accommodating as I make a move from Atlanta to Phoenix. They helped with the big and the small. Excellent service à la clientèle.Anthony F. | Premières impressions
Pickup was quick, staff was polite professional and knowledgeableJeffrey H.
The truck I rented had a very shaky front end especially at highway speeds over bumps.. Kinda of scary..Luis L.
Le client n'a pas laissé de commentaire.Joe D.
Le client n'a pas laissé de commentaire.Jerry B.
Let the customer know that the car transport trailers will not work for extend cab or crew cab pickup trucks.Jason H.
Le client n'a pas laissé de commentaire.Robert N.
Personnel amical.Miranda R.
Le client n'a pas laissé de commentaire.Melisa S.
Le client n'a pas laissé de commentaire.Victoria T.
The service was excellent and quick. No problemsJose R.
The only issue was they lied to me about a person needing the U-Haul at 10:15. I only found out having had to call the location about left glasses in thier and I was on hold for over 20 min. Then when we got thier phones were not even ringing. When we asked if someone picked it up they looked confused saying no one is picking up this U-Haul today. So the Jessica that called me had lied to me the day we were unloading rushing us to purches an extra storage space that was un-nessisary to try and get it the place for thier pretend person. The person could have switched days but if they had the same size on the lot when we got thier that was still a terrible lie.Jasmine B.
This location went above and beyond to help us get a trailer. Everyone was very pleasant, understandinding, and helpful Initial location gave us a defective trailer that did damage to the electrical towing system of the pulling vehicle. This location held the trailer for us until the vehicle could be repaired the next morning. All the people we had contact with at this loVirginia S.
Excellent Customer Service and Fast.Jynell J.
Le client n'a pas laissé de commentaire.Alexandre G.
Le client n'a pas laissé de commentaire.Shawn M.
Le client n'a pas laissé de commentaire.DINA H.
Le client n'a pas laissé de commentaire.Brian R.
Everyone was nice, helpful, kind, courteous, great group. Merci.Paula B. | Premières impressions
I saw online with my rental 1 month free storage but no way to do that online. I called and was told it had to be done in person. When I arrived I was then told the free month was only for one way trips. This wasn't explained online or when I called. So misleading. Then when I checked the vehicle out I was told "The gas tank is full, please return it that way or be charged 3 $+ per gallon needed". I put 19,5 miles on the truck, and it took 4,8 gallons. When I told them that would be 4 miles to the gallon (I showed them pictures of the gas pump totals) I was told it gets 10 miles to the gallon, so that's double what it should have been. The attendant then told me "Well I can't reimburse you", so I asked that it be taken off he total, which they refused. I argued with him for a while about it, and then told him to just charge it so I could leave. He walked away and I stood there for about another 5 minutes before I noticed he was cleaning the truck. I walked over and asked if we were finished and he said "Oh, yeah, we were finished earlier". Was he gonna just let me stand there all day because he was mad about me arguing about the gas costs??!! Talk about deception and crap customer service!! I'll never rent from your location again (and maybe not even Uhaul in general) with that kind of BS happening. Rude, unprofessional and the "deals" are misleading at best, and scams at worst.ANDREW B. | Premières impressions
I was a little confused about moving in based on the information in the email. Maybe I didn't read it correctly. Anyways, the girl in the office gave me a map of the facility and marked my storage unit. She was very helpful.Kayla K. | Online Move In
I had a good experience with the storage unit except it became a bit expensive!Ramona O. | Expérience générale
Le client n'a pas laissé de commentaire.RAMON G. | Premières impressions
Everyone was helpful an well knowledged about all products very fast pace and it was refreshing because we traveled over 20 hrs to get to NMCHELSEA J. | Expérience générale
Overall a good experience, but there is a lingering odor in my upholstered items (one couch and one armchair) that is really unpleasant. I'm hoping they will air out and stop smelling after a while.Adriana G. | Expérience générale
I honestly have no complaints. The staff is exceptionally helpful. They are the best part.Tracy F. | Expérience générale
Thanks for taking good care of us!Donald W. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia H. | Online Move In
Great customer service, very helpful and friendly.Vicky P. | Expérience générale
Le client n'a pas laissé de commentaire.mark r. | Premières impressions
Le client n'a pas laissé de commentaire.Norman B. | Premières impressions
Le client n'a pas laissé de commentaire.John R. | Expérience générale
Great location, reasonable prices. Secure and climate controlled. 2 carts available to help loading. Just be aware the unit may be short, only 6' high.Paul C. | Premières impressions
Le client n'a pas laissé de commentaire.Voncia N. | Expérience générale
Super accommodating and flexible!John R. | Premières impressions
All the staff was great, friendly and very helpful i will return and recommend my family and friends to them. Thank you all so muchVicky P. | Premières impressions
Only issue I had was connecting to WiFi. There were occasions when I needed to rent a truck to move items out of storage and tried to self service but could not conduct pick up transaction, so had to bug clerks at help desk. Otherwise I was shown the utmost courtesy and service.John D. | Expérience générale
Le client n'a pas laissé de commentaire.Robert S. | Expérience générale
..Felicia S. | Premières impressions
I love this place! The manager and her staff are so nice and helpful.Sara S. | Premières impressions
STAFF WERE AWESOME. JUST SO HELPFUL. THANK YOUjunell j. | Premières impressions
All of the staff here were awesome! Multiple times they exceeded my expectations. Thanks for a great experience!Dorothy S D. | Expérience générale
Thank you for taking good care of meDonald W. | Premières impressions
Excellent service à la clientèleANDERS B. | Expérience générale
Very friendly and easy to work with. It was a pleasure storing our belongings at this facilityDevin S. | Expérience générale
Super friendly staff, always on top of any questions myself or my wife had. Secure and spacious.Jay J. | Expérience générale
These guys are amazing people! Super kind, patient, and helpful. Very professional.Elan C. | Premières impressions
There is no light inside the dark storage space and it makes for hard time getting to the things storedlydia p. | Expérience générale
Very pleased with service!Lloyd B. | Premières impressions
Madeline was very friendly and attentive ensuring I understood the entire process.Aaron R. | Expérience générale
Everything was very nice...friendly staff! Please smooth out the concrete entry way at the back entry exit door...very rough for the carts to run over. Thanks! Ed McNabb for Ron Heathronald h. | Expérience générale
A really nice storage facility. Clean, safe, and affordable.Amanda D. | Expérience générale
Randie and Joshua are great-- very organized, efficient, friendly, and helpful. I have already recommended this location to friends who I know are moving in the recent future. Merci.karen H. | Expérience générale
Johnathon helped resolve my issue with storage not being reserved by 1800number . He helped relieve my anxiety.roslyn k P. | Premières impressions
They were professional and nice, I recommend them to the highest👍Marva A. | Premières impressions
Staff was very friendly courteous and helpful... Very attentive and knowledgeable.. Will definitely return in future if need to...patricia C. | Expérience générale
Everyone was super! Thanks! edronald h. | Premières impressions
Outstanding staff, all of them always went above and beyond to help with anything I needed. First class service all the way!Aaron D. | Expérience générale
The staff was very helpful and efficient despite the number of customers.James T. | Premières impressions
Zac helped me get a unit and gave me excellent customer service I would send my family and friends to his location. MerciRay G. | Premières impressions
This is an excellent storage facility. I've rented units here twice and have been very happy with the security, cleanliness,climate control and friendly, helpful staff. I would recommend it to anyone!ALEXA R. | Expérience générale
I had called earlier that day with some questions and the young man on the phone was so polite and helpful. Later when I saw the two men in the office, both were polite and thanked me for my businessmarilyn r d. | Expérience générale
Access to my UBox was made easy by the friendly staff.john f. | Expérience générale
BadBarbara B. | Premières impressions
Need more 10x10 or larger units that are tall... could not use the short ones because my main reason for storage unit was too tall to fit in themLUKE E W. | Expérience générale
The staff was very helpful and extremely friendly!!!VALERIE G. | Expérience générale
We love the San Mateo location and will continue to use it for our future storage and moving needs! Merci.Trinity G. | Expérience générale
okRobin W. | Expérience générale
Very helpful!Deb I. | Réservation
Very friendly and helpful resolving my storage needs. Thanks much.Debbie B. | Réservation
Merci!JONATHAN D D. | Expérience générale
merciRalph K. | Expérience générale
Would use them again very helpfulLOUISE G. | Expérience générale
I have always utilized this location. The staff has always been professional and wonderful to work with regardless if it was renting or storing. I will highly recommend this location.CATHERINE M M. | Expérience générale
These guys were very friendly and helpful!Mary F. | Expérience générale
The staff was very helpful and attentive. They made it pretty convenient for me.Zachary B. | Expérience générale
In our 3 years of having the unit everyone was always very helpful and nice. Merci.THOMAS C D. | Expérience générale
Great Staff!John G. | Expérience générale
Thank you for great customer service and great facilities.patricia m. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!