Évaluations des clients U-Haul Moving & Storage at Sharon Rd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Sharon Rd

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Charlie S. le

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Very professional and friendly.

Edmond A. le

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Le client n'a pas laissé de commentaire.

James P. le

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Le client n'a pas laissé de commentaire.

Angela F. le

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Le client n'a pas laissé de commentaire.

Timothy P. le

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Please clean the interior windshields, very dirty...

Robert P. le

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Le client n'a pas laissé de commentaire.

Benjamin P. le

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Le client n'a pas laissé de commentaire.

Melissa C. le

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I had some dry mud in the back of the truck i rented. Seen it after i left the site. But maybe next time staff can make sure the last renter cleans dry mud up off the truck flooring. Other then that. Staff waa helpful and very nice. Love the location.

Christopher N. le

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Was told had a quarter tank it only had close to an 1/8...I didn’t say anything but then got a bunch of extra fees added at end because of it

Richard H. le

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Great manager and great team. Will continue to use this location for my truck rental needs.

Samuel M. le

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Couldn't process my refund for the above issue bc of computer issues. No they can't help that but they promised they would handle the refund the next day and call me after it was done. Needless to say I didn't receive a call and I'm STILLLLLLL waiting on my refund from UHaul! This is our last time using this company even if it costs more elsewhere in the future!

Daniel W. le

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The store manager that helped with the rental was nothing short of amazing! She was friendly, helpful and made the process as fast as possible. She has an extremely bright future!

Charmiona S. le

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Le client n'a pas laissé de commentaire.

Michael R. le

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Le client n'a pas laissé de commentaire.

David D. le

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Le client n'a pas laissé de commentaire.

Tracy H. le

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The staff was alway’s on point period The Gm was very sweet in professional. I would recommend other’s.

Charlie S. le

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Very professional and I would recommend them to everyone

Megan G. le

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Great facility, bad customer service.

John H. le

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Nothing. Fast and courteous.

Megan G. le

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Customer service was poor. People working did not crack a smile and seemed annoyed for having to help.

Nicole B. le

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Le client n'a pas laissé de commentaire.

Richard R. le

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The Sharon Road West location is where I picked up the trailer, but I have a huge problem with the way I booked my reservation. I booked my reservation on Lancaster Hwy, so I showed up, and they said, “oh, it’s not here, it’s at our Sharon Road West location.”. But the BIGGEST problem, is that I was CONFIRMED at the Lancaster Hwy location, but the trailer was never going to be there in the first place! I never got a call or an email saying my location has changed. When I was in the Sharon Road West location, another lady called and said the same thing about the Lancaster Hwy location. I’m ticked that I was never called and I got my “confirmation” that I was all set at the original location. Oh, the Lancaster Hwy place said, “our phones have been down for 2 days.” Don’t you have a cell phone? Don’t you have email? Oh, and there was another guy in the Sharon Road West location, and he said he stopped renting at the Lancaster Hwy location years ago b/c it was so bad. Just terrible on the part of Uhaul and the Lancaster Hwy overall.

kristen A. le

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Le client n'a pas laissé de commentaire.

Robin M. le

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Le client n'a pas laissé de commentaire.

Philander I. le

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Staff was professional and able to assist me with what best fit my needs as a customer.

Lataunya W. le

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I dropped the keys off to the counter, the lady said I was good. My receipt would be sent to my email. I looked, it said I owed 0.00 at the the bottom. Today, I see a charge for $70 because I owed $40 for fuel (which I returned back on where I got it) & mileage which I know I went over on. The communication was not clear and no one is picking up the phone. Very inconveniencing.

Shannon B. le

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Le client n'a pas laissé de commentaire.

TINKY T. le

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I used the storage unit for approximately 15+ years and never had a problem! I especially love the new owner she does an amazing job and is very pleasant and knowledgeable!

daniel H. le

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Muy profesionales y muy bueno grasias pol su fesibilidad

German F. le

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Le client n'a pas laissé de commentaire.

John M. le

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This could not have been the closest place for me to return my truck. 8 miles in Charlotte is a long way past many U-Haul places.

Todd B. le

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Nothing

Tamatha K. le

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Thanks to Kenisha for making this a pleasant experience. She made accommodations for servicing me when the reserved truck size was not available. She then followed up with Doug so that, Doug already knew what needed to be done when I returned my truck. Don was also there and cheerfully working to make my customer experience a good one! I have been in service directly and indirectly for many years and I thank these 3 employees for rendering Great customer service in and environment that is centered around stress! You are very much so Appreciated!

Marissa L. le

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After waiting an hr they still could not apply a credit I had for two weeks now..... holding up my money ... credit was to be applied to last weeks rental and still nothing

Joseph V. le

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Le client n'a pas laissé de commentaire.

mary W. le

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I was a little worried about safety when I was returning the equipment to this location and using self check in. I was not comfortable getting out of the cab and taking a picture of the inside of the truck cargo area(so I just took 2 pictures of the cab- I knew the back was clean) Maybe better lighting? Otherwise - the people were great - the location was great

Richard F. le

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Le client n'a pas laissé de commentaire.

terry H. le

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Le client n'a pas laissé de commentaire.

Timothy M. le

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Hire friendlier people. Staff talked amongst themselves without hardly acknowledging me.

becky c. le

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Absolutely amazing!! This is the place you want to store or rent from!!

Ronnie M. le

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The staff was awesome!!!! Very helpful and accommodating.

Richard Ernest C. le

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Douglas was very helpful & made this move trouble free.

Rita D. le

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Douglas was such a help! With such a busy move day coming up he made everything a easy transaction! Definitely appreciate the kindness when I was having such a long day! Thank you

Arthur S. le

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Ok

Gary C. le

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Check in was a little slow; I think one person was late and several customers came in when Store first opened. Blake was excellent and very helpful. I would recommnend UHaul and this location.

Vickie E. le

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I like Uhaul

ethan y. le

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Terrible service from start to finish. Eric was rude and argumentative about his own mistakes. Falsely told us information and always blamed us instead. The worst customer service we’ve ever received.

Jenny G. le

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The staff present at pick-up and drop-off were friendly, fast, and made the process easy and efficient. During a stressful weekend, they made that part of the move/process a breeze. Thank you!!!

MICHEAL S. le

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NA

Valentin S. le

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One issue my move out date was 6/01/2019 not 6/22/2019 I do not want to be billed for days I did not use the storage

aron w. le

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The employees were very helpful

JOANN G. le

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The staff was always helpful and friendly!

lori r. le

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Had a great experience during a stressful time - from checkin to checkout - office staff worked with me securing the proper storage. Nice, clean, and secure. Recommended great movers too!

Daniqua B. le

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Expensive but a great experience overall!

BETTY B. le

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Kenisha Watkins and her young man are the BEST. They helped this first time storage user in every way possible. I recommend them highly.

Jonathan B. le

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Friendly staff.

Paula P. le

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The staff were very friendly and helpful.

christina p. le

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moved out on 4/26.was billed on 4/23. I thought I would be prorated &receive a refund for the rest of the month.was told this was Not possible. I emailed GM and have not heard back. Would like a reply

Tally S. le

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Sherie was very sweet and kind and was able to help me quick with my storage unit

Mary B. le

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Very good customer service.

Myesha R. le

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Great customer service!

Laverne B. le

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Very helpful in the rental of my storage unit

Neena B. le

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N/A

Donna A. le

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My experience was excellent, Kenisha and her team were very helpful and professional. I wouldn’t dream of going to any other U-Haul center for my storage or truck rental needs.

Michael s. le

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na

jose b. le

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Very very satisfied, will recomend

THOMAS C. le

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1. The desk staff lacked knowledge of the U-haul software application and either did not perform the task or called a manager for step by step instructions. 2. The staff was distracted by videos

Kenneth C. le

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The staff was very welcoming and friendly

CD L. le

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This place was awesome to work with when I moved my stuff into the unit until I moved it out. Also, the rental truck was very easy to rent right on the property. I would definitely use them again!!

Margaret R. le

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Friendly staff and easy access. Everyone was helpful!

tracy t. le

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N/A

TRACY W. le

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Thank you all very much!

ALLEN A. le

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Bill was courteous, patient, and always able to help when I needed it. Great staff especially Franklyn.

TAHIR W. le

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The two ladies that served me were above and beyond I cannot believe they don’t already have a raise !?! Lol truly great service

MICHAEL S. le

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Professional and friendly service

Margaret R. le

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Everyone was helpful and friendly.

Marion P. le

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Haley was exceptional !!!!excellent customer service!

GREGORY H. le

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Frank went above and beyond his Call of Duty to make me feel welcome and comfortable he was very professional friendly and warm-hearted. We need more Franks in customer service

Granville H. le

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All went well

ione p. le

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The people were friendly and the facilities were great and clean.

MICHAEL S. le

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Great customer service- friendly and knowledgeable staff.

DOUG D. le

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I was very satisfied

Brian H. le

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Everyone was friendly and helpful. I would use their services again if I had to.

John H. le

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Staff was friendly. Convenient hours. The facilities felt well lit and secured. However, the so called "climate controlled" units were consistently kept at around 90°F.

Yolanda C. le

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Too many U-haul trucks in the way all the time when clients need to enter their unit., feels cluttered. The climate control feature is subpar because it was very warm in the building all the time.

WILLIAM L. le

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Great place, wonderful and very helpful staff.

JAMES G. le

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Bll Harris is doing a great job. Best manager you’ve had there in a long time.

John R. le

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I would recommend the Uhaul Storage facility on Sharon Road West Road in Charlotte. Franklyn was awfully helpful in regard to our storage and moving needs.

CAROLA R. le

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Friendly staff. Clean facility.

JANEX I. le

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Great location convenient to highway Facility’s are always clean 24 hr excess with restrooms