U-Haul Moving & Storage at Sharon Rd

4010 évaluations

1400 Sharon Rd W   Charlotte, NC 28210
(Intersection of South Blvd and Sharon Rd West)

(704) 358-0010

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Pour nous contacter

(704) 358-0010

1400 Sharon Rd W
Charlotte, NC 28210

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas K. 
Évaluation :
2

No hand truck was available, and only 12 furniture pads were available, despite my reservation for more. More bothersome was the take it or leave it attitude by staff, who also had complaints about their boss that I really don't want to hear.

JEFFREY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

They were friendly and helpful!! There was a young gentleman outside and help me with the truck!!

JEISIANY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE W. 
Évaluation :
3

Not happy that I was charged for an extra day when I was told if I got the truck back by 6:00 pm, which I did, I would not be.

MERRILEE B. 
Évaluation :
4

When I picked up my truck, the engine lite was on and the low air tire lite was on. Only had the truck for 3 hrs, told the attendant when I returned the truck. I think the maintenance crew should have checked the truck more closely before putting on the lot to be rented.

ROBERT B. 
Évaluation :
5

Everyone there was so helpful, very nice and professional. Enjoyed my experience.

KORI B. 
Évaluation :
5

Great friendly and helpful customer service.

VERA S. 
Évaluation :
2

Rented a hand truck. Process was quick and easy. Employees were not following face covering laws. A couple employees put masks on once I entered, the other two didn't bother to or just held a mask over their face. Disappointing.

PETER K. 
Évaluation :
5

The entire process from beginning to end was excellent. The equipment, the pricing and the customer service were all outstanding. It could not have gone better. I would highly recommend this location.

ELIZABETH R. 
Évaluation :
5

Nothing ! I had never rented with Uhaul before.. I didnt know the process, but it was so easy ! Seriously. Staff was pleasant, it was easy and fast. Thank you, I'll be back.

CAROLYN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN H. 
Évaluation :
5

A gentleman named Doug helped us get set up with our storage unit. He was great!! And made the process quick and easy with no stress at all. He is definitely Management material. Thanks again Doug, Happy New Year!!

Androe S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carrin S.  |  Expérience générale 
Évaluation :
5

Did not get the name of the really nice gentleman that was there to unhook the trailer. I may have been there a total of 5 minutes. Place was in perfectly neat and orderly condition which at Christmas time is pretty amazing.

LEE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS MICHAEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
2

Transparency in charges, additional charges.

TAHIRHUSSAIN D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIA W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Raushanah A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADELEKE O. 
Évaluation :
5

Everything went well no complaints here🙂🙂🙂

ANTONIO B. 
Évaluation :
5

Sharon west road location was awesome and a pleasure to rent from.

Kevin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAMMOND T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary l.  |  Premières impressions 
Évaluation :
5

The front desk agent was efficient t, professional, Friendly and took us to the trailer we.rented, showed us how to hook it up, explainEd what we needed to do to return the trailer. Shecouldn't have been better. She was excellent.

CHERYL K. 
Évaluation :
5

Staff was very proficient, helpful and friendly.

Clyde G. 
Évaluation :
5

I had an ancient car hauler that should be put out the pasture. I went their and they helped me remove the vehicle in no time. It took the Pekin Il individual an hour to get it loaded. They were happy when I returned the 26 footer 2 days early.

SCOTT R. 
Évaluation :
3

Rep did not tighten trailer and it hit my tailgate. Don't trust them to do their jobs.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
1

I came in and the ladies working were rude, truck was only on a 1/4 of a tank, and she quoted me for 78 $and then charged me 101 $and when I asked, she said I would get a credit for the difference. Turns out I did get the credit but I was still charged 101 $. To top it all off, the truck had problems starting and had to try 3-4 times to get it to roll. I have used Uhaul before but this was by far the worst experience I have ever had, especially after they told me a price and then charged me 30 $extra.

Jason A. 
Évaluation :
5

Douglas is an awesome rep. He is very courteous, listens to your questions and is Knowledgeable about the service. You have an excellent employee there.

MANJUNATH S. 
Évaluation :
5

Make sure there are enough furniture pads. This location ran out. Not a big deal. They arranged more at another location.

Lawrence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

Everything was great

erin t.  |  Expérience générale 
Évaluation :
5

Douglas was very professional and helpful. He made the process smooth and easy. I highly recommend this facility.

Joel G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK N. 
Évaluation :
2

I had a roll up door get stuck which took 13 months to have repaired. The general manager (not the desk people, but the manager above them) at the time was extraordinarily confrontational. He was retired military and talked to me like I was his subordinate. Fact is - I am retired military as well and recognized the fact that he had apparently not been properly re-socialized to life in the civilian world. At other times the desk people have ranged from friendly and outgoing, to dismal and apathetic. The turnover of employees interfered with developing any kind of good relationship between me and the facility. Having been an eighteen year customer, I would have expected that the staff would be able to at least recognize me to the point that we did not have to wade through my records to establish that I am in fact a customer and just wanted access to my unit. The facilities were good enough (with the exception of the door) but overall a very disappointing experience. Pay people enough that want to make a career there and all of the above could be improved.

TODD C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THERESA F. 
Évaluation :
5

The first truck we rented was kinda messed up but the very sweet lady at the counter made sure we were taken care of and got us a better truck to use very quickly with no issues and it was smooth sailing from there.

Amber A. 
Évaluation :
5

I have had nothing but a great experience with each U-Haul location that I have dealt with! I especially appreciate Sam at the Sharon Rd West location for helping me with an issue I was having while trying to pay the rent for my storage unit. She was very professional and helped me a great deal! U-Haul has a lot of security features and very clean storage units. They make renting their trucks/vans easy as well. I will never use another storage facility or moving rental facility again!

BRENDA C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carson B. 
Évaluation :
5

The swipe in/swipe out situation is different from any other storage place I've used and a little confusing but so far so good. The movers and I did notice that the layout of the building is pretty tight and labrynthine and a little difficult to maneuver large furniture.

Danielle B.  |  Premières impressions 
Évaluation :
4

We were able to do so much on line & process was easy.The young lady at the store was helpful & reassuring. The truck ran well but had a loud clunk in the driveline like a u--joint going bad when put in gear or accelerating. I passed this info on when it was returned.

PHILLIP B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karyn B. 
Évaluation :
5

Please make sure the windshield is clean on the inside. It is hard enough to drive a Uhaul but add in a dirty inside windshield worsens it. I needed to move my stuff not clean a Uhaul.

REGINA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan B. 
Évaluation :
4

There was a young man who attended me when I came in. If you could have more associates like him, that would improve customer service at every location. He was polite, knowledgeable, very patient and did everything with a smile. He even helped calm my nerves about driving the truck. Much appreciated.

Shanna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth R. 
Évaluation :
5

This has been the easiest and best experience I have had with Uhaul, ever. This location will be my new home thanks to Samantha and Doug!

JONATHAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H. 
Évaluation :
5

The convenience offered from this store was amazing and made the experience easy and efficient

Anthony D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Many thanks to Nicole and Tammy at Ballantyne location and Sam at Sharon Road West in Charlotte for their first-rate customer service and teamwork when the truck I was supposed to pick up had not even left its starting point. Nicole and Sam worked out a trade and sent me on my way.

ARTHURMANUEL U. 
Évaluation :
5

Great folks to work with!

Michael G. 
Évaluation :
5

No improvement required. Great folks to work with!

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sayyid A. 
Évaluation :
5

Clearly laid out. Helpful signs. Safe location.

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roderick G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy C. 
Évaluation :
5

efficient and pleasant!

Daniel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy I. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Nicholas A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy I. 
Évaluation :
4

The cargo area was not cleaned prior to use. The mobile check-in application was overly complicated. Asking for a second ID for verification after submitting a valid drivers license is unacceptable. An agent had to finish my check in. The mobile application requires more than what an manual agent checking requests.

James F. 
Évaluation :
2

I made 3 reservations and all places, they did not have trucks available in any of them, and when I dropped it at the corresponding location and time, they still charged me a fee to deliver it late

Katherine R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EBONY C. 
Évaluation :
5

I have used this location for storage and now needed to get a van for a move. They went above and beyond on all fronts. They are calm, kind, efficient and do everything to make your experience a pleasant one! I would tell anyone to use this U-Haul location for all their needs!!!

TERRELL T. 
Évaluation :
3

We reserved a 25' truck, when we came to pick it up they said it wasn't working and had to give us a 20' truck which make us take more trips as we needed a bigger truck and they said they'd only charge us for a day as it was their fault. They didn't and charged me for two days when I returned it that night! Please be clear with your clients next time and be willing to refund if there's any mistake as they did not want to refund me!

Daniela M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

norvaletta M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon L. 
Évaluation :
5

No improvements. The staff was so friendly!

Kim D. 
Évaluation :
5

Douglas was the most helpful agent I've ever encountered in the moving industry!

Thomas H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark R. 
Évaluation :
5

S.O.

abdulqawi C. 
Évaluation :
5

It was a very positive experience, thank You Kenisha!

PATRICIA C. 
Évaluation :
3

None of the employees were wearing masks when I showed up to rent my vehicle. The windshield was filthy and hard to see through in direct sunlight. The steering on the truck was sloppy. Empty or loaded the truck tended to wander in the lane.

JAMES J. 
Évaluation :
5

More available equipment. Utility dollies were gone but the uhaul agent was able to remedy the situation with an appliance dolly.

Joseph L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darrell R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SARAH M. 
Évaluation :
5

The employees were very courteous and helpful. The only negative thing I have to say about this location is that the parking area for both U-Haul equipment and customer vehicles is very tight and limited.

Nancy S. 
Évaluation :
5

Kenosha was friendly and knew how to do her job with expertise. I would highly recommend this location

BRIAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew B. 
Évaluation :
5

Kenisha Watkins was so helpful and answered all of my questions in a friendly way.

Susan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTORIA O. 
Évaluation :
2

No employees wearing masks inside. When asked to they said they had them but didn't wear them because they go in and out. VERY rude.

Gloria C. 
Évaluation :
5

Douglas provided superior customer service

FADIE I. 
Évaluation :
5

The truck was very clean and my service is always great at this particular location.

Scott W. 
Évaluation :
5

I did not get the managers name but she was AWESOME! Super nice and extremely helpful! This was my 3rd uhaul rental this year and like always it was flawless! I love renting from U-Haul and especially this Sharon Road location! I'll definitely be renting a trailer again!

Matthew P. 
Évaluation :
5

I don't recall the agent, but she was exceprional. Same with Doug (who CALLED the night before). There were availability issues and instead of just allowing a text or e-mail to explain, they reached and and physically talked to me. Great job! That type of service is almost a thing of the past. There are way too many phone trees and texts vs just picking up the phone and explaining what is going on. From the conversations, we were able to adjust equipment, get it on time, and still meet my tight schedule.

Darron G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE H. 
Évaluation :
5

Everything works perfectly and all staff was very friendly and helpful.... 👍🏻✅

Arnaldo G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

orie w.  |  Expérience générale 
Évaluation :
5

Great staff at the Sharon rd West location...

Saint Patrick S. 
Évaluation :
5

By far, this is the best U-Haul facility I have ever done business with. The staff are well trained in U-Haul Products, Services and in Customer Service! The Sharon Road West location is a 5-Star Facility and I suggest you do business with them... Eddie B. Charlotte, NC Myrtle Beach, SC

Eddie B.  |  Expérience générale 
Évaluation :
3

Helpful staff. No problems

andrew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK G.  |  Premières impressions 
Évaluation :
5

Douglas was amazing. Explained everything perfect. Doug is an amazing salesman. Very knowledgeable with the UHAUL product and very friendly. Nice to have a smiling face when you walk in.

Chad C.  |  Premières impressions 
Évaluation :
4

This was my very first time having a storage unit, The staff was very friendly and helpful. I want to giive the staff an A+ for all their help ,I had the pleasure of meeting Keisha, Sam David, Tierra . I would like to thank each of them for all of their support and help.

essie t.  |  Expérience générale 
Évaluation :
5

Although the office was very busy on the morning we rented, the desk staff remained calm, friendly and courteous. Since it was our first time renting a storage unit, the staff walked us through the process and took the time to answer our questions Highly recommend this location.

Patrick B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHANIE J.  |  Expérience générale 
Évaluation :
5

Access was easy and well maintained and I ALWAYS had great service from anyone at the desk. Very helpful!

JULIE F.  |  Expérience générale 
Évaluation :
4

While the facility itself was great, the competency of the service could have improved. While I did the online check in as recommended to reduce my wait time - it did nothing of the sort. The lady that checked me in still asked me all the same questions I did during the online check in a couple of days prior. Had to enter my credit card information in 3 times which made me feel uneasy as I know that's how scammers get credit card information as well. On top of that, none of the staff were wearing masks which is a requirement in NC. Instead, they propped up boxes against the check in counter to keep customers away from them. Took me about 30 minutes to wait in line and get checked out to get my rental vehicle.

Jonathan D.  |  Expérience générale 
Évaluation :
5

Every one I dealt with behaved as an OWNER should. I have have a week of chaos and they were the best assistance to come my way during that time.

Mary S.  |  Premières impressions 
Évaluation :
5

nice staff

scott l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVEN S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alex C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THURMON F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamila P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hope y.  |  Expérience générale 
Évaluation :
5

The gentlemen that assisted me and answered all my questions were extremely helpful, friendly, and courteous. The power happened to be out at the initial point in time I came by because of a severe storm, but they allowed me additional flexibility to unload my truck if I needed it without any additional cost. They definitely are an asset to U-Haul.

Tom M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THURMON F.  |  Premières impressions 
Évaluation :
5

Aucun

Andrea M.  |  Expérience générale 
Évaluation :
5

Aucun

Andrea M.  |  Premières impressions 
Évaluation :
5

U-Haul storage is a well oiled machine. I really appreciate the conveniences of it. But it is really expensive and there are much cheaper options out there. ☹️

Nathan B.  |  Expérience générale 
Évaluation :
5

Two thumbs up

true h.  |  Expérience générale 
Évaluation :
5

The room was spacious and fast friendly customer service. Both men were so courteous and polite and got me the space I needed.

tina g.  |  Premières impressions 
Évaluation :
5

Y'all alright

true h.  |  Premières impressions 
Évaluation :
4

uhaul clerk did a very good job in finding a storage space for me. Merci

charles d.  |  Premières impressions 
Évaluation :
5

Clean and convenient, always someone there to answer the phone or provide service

Louis A.  |  Expérience générale 
Évaluation :
5

Awesome experience.

devonne m.  |  Premières impressions 
Évaluation :
5

It was a very easy process in and out! I definitely recommend this storage facility.

Barbie W.  |  Expérience générale 
Évaluation :
5

Great customer service the store manager Is great as well love her

Brittany W.  |  Expérience générale 
Évaluation :
1

While the local staff was good this was the absolute worst storage experience I have ever had. Sending delinquent notices to and calling your customers contacts before contacting them is deplorable.

Andrea W.  |  Expérience générale 
Évaluation :
1

During move out I noticed that all my belongings had been placed in huge trash bags and 2 of my TVs where missing! staff wasn’t helpful because “it’s impossible for someone to get into my unit”

alexus r.  |  Expérience générale 
Évaluation :
5

Management was very kind and always pleasant

Karen C.  |  Expérience générale 
Évaluation :
5

The staff was alway's on point period The Gm was very sweet in professional. I would recommend other's.

Tracy H.  |  Expérience générale 
Évaluation :
3

Great facility, bad customer service.

Megan G.  |  Expérience générale 
Évaluation :
5

Staff was professional and able to assist me with what best fit my needs as a customer.

Philander I.  |  Premières impressions 
Évaluation :
5

I used the storage unit for approximately 15+ years and never had a problem! I especially love the new owner she does an amazing job and is very pleasant and knowledgeable!

TINKY T.  |  Expérience générale 
Évaluation :
5

Absolutely amazing!! This is the place you want to store or rent from!!

becky c.  |  Expérience générale 
Évaluation :
5

The staff was awesome!!!! Very helpful and accommodating.

Ronnie M.  |  Premières impressions 
Évaluation :
5

Douglas was very helpful & made this move trouble free.

Richard Ernest C.  |  Premières impressions 
Évaluation :
5

Douglas was such a help! With such a busy move day coming up he made everything a easy transaction! Definitely appreciate the kindness when I was having such a long day! Merci

markita joanne j.  |  Premières impressions 
Évaluation :
5

Ok

Arthur S.  |  Expérience générale 
Évaluation :
4

Check in was a little slow; I think one person was late and several customers came in when Store first opened. Blake was excellent and very helpful. I would recommnend UHaul and this location.

Gary C.  |  Premières impressions 
Évaluation :
5

I like Uhaul

Vickie E.  |  Expérience générale 
Évaluation :
1

Terrible service from start to finish. Eric was rude and argumentative about his own mistakes. Falsely told us information and always blamed us instead. The worst customer service we've ever received.

ethan y.  |  Expérience générale 
Évaluation :
5

The staff present at pick-up and drop-off were friendly, fast, and made the process easy and efficient. During a stressful weekend, they made that part of the move/process a breeze. Thank you!!!

Jenny G.  |  Expérience générale 
Évaluation :
5

N.D.

MICHEAL S.  |  Expérience générale 
Évaluation :
5

One issue my move out date was 6/01/2019 not 6/22/2019 I do not want to be billed for days I did not use the storage

Valentin S.  |  Expérience générale 
Évaluation :
5

The employees were very helpful

aron w.  |  Expérience générale 
Évaluation :
5

The staff was always helpful and friendly!

JOANN G.  |  Expérience générale 
Évaluation :
5

Had a great experience during a stressful time - from checkin to checkout - office staff worked with me securing the proper storage. Nice, clean, and secure. Recommended great movers too!

lori r.  |  Expérience générale 
Évaluation :
3

Expensive but a great experience overall!

Daniqua B.  |  Expérience générale 
Évaluation :
5

Kenisha Watkins and her young man are the BEST. They helped this first time storage user in every way possible. I recommend them highly.

BETTY B.  |  Premières impressions 
Évaluation :
5

Personnel amical.

Jonathan B.  |  Premières impressions 
Évaluation :
4

The staff were very friendly and helpful.

Paula P.  |  Premières impressions 
Évaluation :
2

moved out on 4/26.was billed on 4/23. I thought I would be prorated &receive a refund for the rest of the month.was told this was Not possible. I emailed GM and have not heard back. Would like a reply

christina p.  |  Expérience générale 
Évaluation :
5

Sherie was very sweet and kind and was able to help me quick with my storage unit

Derek R.  |  Premières impressions 
Évaluation :
5

Very good customer service.

Mary B.  |  Premières impressions 
Évaluation :
5

Great customer service!

Myesha R.  |  Expérience générale 
Évaluation :
5

Very helpful in the rental of my storage unit

Laverne B.  |  Premières impressions 
Évaluation :
5

S.O.

Neena B.  |  Expérience générale 
Évaluation :
5

My experience was excellent, Kenisha and her team were very helpful and professional. I wouldn't dream of going to any other U-Haul center for my storage or truck rental needs.

Donna A.  |  Premières impressions 
Évaluation :
5

na

Michael s.  |  Premières impressions 
Évaluation :
5

Very very satisfied, will recomend

jose b.  |  Expérience générale 
Évaluation :
2

1. The desk staff lacked knowledge of the U-haul software application and either did not perform the task or called a manager for step by step instructions. 2. The staff was distracted by videos

THOMAS C.  |  Expérience générale 
Évaluation :
5

The staff was very welcoming and friendly

Kenneth C.  |  Expérience générale 
Évaluation :
5

This place was awesome to work with when I moved my stuff into the unit until I moved it out. Also, the rental truck was very easy to rent right on the property. I would definitely use them again!!

CD L.  |  Expérience générale 
Évaluation :
5

Friendly staff and easy access. Everyone was helpful!

Margaret R.  |  Expérience générale 
Évaluation :
5

S.O.

tracy t.  |  Expérience générale 
Évaluation :
5

Thank you all very much!

TRACY W.  |  Expérience générale 
Évaluation :
5

Bill was courteous, patient, and always able to help when I needed it. Great staff especially Franklyn.

ALLEN A.  |  Expérience générale 
Évaluation :
5

The two ladies that served me were above and beyond I cannot believe they don't already have a raise !?! Lol truly great service

TAHIR W.  |  Expérience générale 
Évaluation :
5

Professional and friendly service

MICHAEL S.  |  Expérience générale 
Évaluation :
5

Everyone was helpful and friendly.

Margaret R.  |  Réservation 
Évaluation :
5

Haley was exceptional !!!!excellent customer service!

Marion P.  |  Expérience générale 
Évaluation :
5

Frank went above and beyond his Call of Duty to make me feel welcome and comfortable he was very professional friendly and warm-hearted. We need more Franks in customer service

GREGORY H.  |  Réservation 
Évaluation :
5

All went well

Granville H.  |  Expérience générale 
Évaluation :
5

The people were friendly and the facilities were great and clean.

ione p.  |  Expérience générale 
Évaluation :
5

Great customer service- friendly and knowledgeable staff.

MICHAEL S.  |  Réservation 
Évaluation :
5

I was very satisfied

DOUG D.  |  Expérience générale 
Évaluation :
5

Everyone was friendly and helpful. I would use their services again if I had to.

Brian H.  |  Expérience générale 
Évaluation :
2

Staff was friendly. Convenient hours. The facilities felt well lit and secured. However, the so called "climate controlled" units were consistently kept at around 90°F.

John H.  |  Expérience générale 
Évaluation :
2

Too many U-haul trucks in the way all the time when clients need to enter their unit., feels cluttered. The climate control feature is subpar because it was very warm in the building all the time.

Yolanda C.  |  Expérience générale 
Évaluation :
5

Great place, wonderful and very helpful staff.

WILLIAM L.  |  Expérience générale 
Évaluation :
5

Bll Harris is doing a great job. Best manager you've had there in a long time.

JAMES G.  |  Expérience générale 
Évaluation :
5

I would recommend the Uhaul Storage facility on Sharon Road West Road in Charlotte. Franklyn was awfully helpful in regard to our storage and moving needs.

John R.  |  Expérience générale 
Évaluation :
4

Friendly staff. Clean facility.

CAROLA R.  |  Expérience générale 
Évaluation :
5

Great location convenient to highway Facility’s are always clean 24 hr excess with restrooms

JANEX I.  |  Expérience générale 
Non reviews have been submitted for this location.

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