Excellent service à la clientèle. None of the dollies requested were available. There wasn't one on truck. They found one to let me use though.Amanda M.
Customer Reviews for U-Haul Moving & Storage at Skyland Blvd
Pour nous contacter
Tuscaloosa, AL 35405
(Half mile from Interstate 20)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tameko W.
The truck was dirty and smelled of smoke. The gas needle was empty. I returned with more gas than was in there and was still charged for it. I have a picture to prove the mileage and was not considered. The pictures reflect the mileage as wellROLANDA D.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.BRENQUETTA H.
Le client n'a pas laissé de commentaire.TARUS R.
The staff was very friendly and professional. I would def recommend this facility to others.JEFFERY S. | Expérience générale
Strengthen and enhance the already excellent service you have at this location. The lady who attended my reservation was pleasant, efficient, and courteous. Give her a raise!JAMES W.
Quick and efficient. Was upset at first that our requested pick up location was changed but the people there knew how to hook up our truck and we were quickly on our wayanita C.
Everything was greatDERRICK H.
Le client n'a pas laissé de commentaire.WILLIE B.
They needed more help!James D.
Le client n'a pas laissé de commentaire.ALDO M.
I wasn't given the key they actually gave it too the girl with me and she took the u haul and was late bringing it back and I was charged for it when I told them they gave key wrong person... Totally unsatisfied will never be backMARIA O.
Monica is the bomb.com Love her personality and professionalism and willingness to helpCheryl M.
Le client n'a pas laissé de commentaire.TYLER M.
Le client n'a pas laissé de commentaire.JENNY L.
Le client n'a pas laissé de commentaire.Andrea W.
Le client n'a pas laissé de commentaire.JAKE F.
we had the vehicle for an extra day and when they called we told them we were returning it that day they said it had to be back by 4 pm. or they were going to call the cops and file a report for stolen vehicle.MASON P.
Le client n'a pas laissé de commentaire.Joe T.
Nice folks and good service.Richard C.
No comments. The staff's knowledge, skills and abilities say it all. Great service.Marrilynn L. | Premières impressions
Le client n'a pas laissé de commentaire.CAROLYN G.
Inside cargo bay was caked in drywall mud front to back. The inside of windshield was coated with a film that would completely blind you from any view when afternoon sun hit it. I had to stop and get window cleaner and towels to continue to drive safely.DANNIE M S.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.LEVON J.
Continue doing what you're doing!! Great Customer Service, Great Experience!! Clean, Affordable, reliable vehicle. Location Fully stocked with Any & Everything you might need for moving, transporting and even mailing your precious items! I HIGHLY RECOMMEND U- Haul -Sklyand Blvd, Tuscaloosa,Al!!Sandra T.
Staff is always friendly and helpful. Everything was explained to me well. It was a great experience! I had made a reservation to pick up a small utility trailer and everything went PERFECTLY! The staff seems to enjoy working together (which can be RARE these days!). They all worked well together! Tony is a GREAT manager! I tried to call them after I'd left, and got in touch with the 800 number..... which was not what I'd wanted. Just wanted to thank them again. Would have been nice to speak to THEM. God Bless America!PEGGY G.
Le client n'a pas laissé de commentaire.DELORIS C.
Very kind and professional, pretty quick too!ðŸ‘PATRICIA S.
Le client n'a pas laissé de commentaire.ANGELA E.
Le client n'a pas laissé de commentaire.TYNESHA P.
Le client n'a pas laissé de commentaire.Johnny T.
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.QUENTIN C.
Le client n'a pas laissé de commentaire.IMANI C.
Le client n'a pas laissé de commentaire.TAUREAN D.
Customer service!Whitley M.
Could have more employees on Sunday mornings.GROSS S.
It was just to small for my needssharon M. | Expérience générale
Le client n'a pas laissé de commentaire.CEDRIC B.
Customer service was horrible I waited for someone to help me for 10 min she was outside washing her car the manager is always off campus and unable to be reached this was not just one time but several all customer service had no energy not even the asst manager needs better customer service for sureTowana F. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFERY S.
This location installed a new light harness on my truck and then I rented a trailer from them as the location I originally scheduled was awful. This location both times was professional friendly and efficient. Would not hesitate to use their services again.Rebecca R.
Le client n'a pas laissé de commentaire.LATONYA M.
Le client n'a pas laissé de commentaire.William L. | Premières impressions
They was greatTAMMI W.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.NAISHA ELAINE W.
Le client n'a pas laissé de commentaire.khadija B.
Le client n'a pas laissé de commentaire.MARCELL K. | Premières impressions
Pick-up wait times longer than usual due to staffing shortage. Ordered furniture pads, not ready at pickup, had to wait 30 min.JEFFREY G.
Learn how to get the customers correct informationChaisson J.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.KATRINA C.
Gas tank wasn't the same amount on the paper and I need to be reimbursed for the miles that I didn't use!JACQUES W.
Stop overcharging your customersZIARAH C.
Le client n'a pas laissé de commentaire.STEVEN T.
Fire your whole staff and restaff with new employees. Never in my life have I seen a shit show like this. I've dealt with many uhual stores and this is the first problem I've had.ZACHARY E.
Le client n'a pas laissé de commentaire.RAESHAUN B.
Le client n'a pas laissé de commentaire.Deaundrea H.
Le client n'a pas laissé de commentaire.DAVID J.
Le client n'a pas laissé de commentaire.Luther T.
The women that waited on us was very rude. They did not have us a truck after we drove in from Biloxi,Ms so they took my Son to another location. Then they charged me for hand trucks I never received. The girl walk out in the middle of helping us because I told her she was not going to talk to me in the manner she was talking to me. Horrible experience.DONNA P.
No dollies, the seats in van were filthy with some type of animal hair. The back wasn't clean. I went right back in to let the associate know and he advised another associate to get vacuum, the associate said it is bad and didn't think it would help, but I was made to wait. The associate was helping someone else who was attempting to get a van that wasn't actually in system. I feel the best customer service would have been to give me the other vehicle since I had paid and didn't approve of the one given to me & then the other customer could have waited for the â€œvacuumedâ€ one. The other associate did the best he could and I needed it so I accepted it. Horrible!!!CAROLYNN H.
Le client n'a pas laissé de commentaire.THILO B.
At this time I don't have anything to addJoyce G.
Was told I'd be charged 85 $including mileage but was charged 135 $. Miscommunication is something that is still held against me at my job, so it should apply here and anywhere else as well.FELICIA T.
Le client n'a pas laissé de commentaire.ROSIE S.
Le client n'a pas laissé de commentaire.SHAVIYA M.
Le client n'a pas laissé de commentaire.ROSIE S.
Le client n'a pas laissé de commentaire.Timothy A.
The truck i rented had a strong smoke smell in it which was uncomfortable to sit in and the clerk misquoted me the correct price when reserving the vehicle.BRADLEY C.
They were very nice and understanding however they just said we can go and didn't inspect the truck so we couldn't tell them why we were late number one and why did we have to pay for gasCathy C.
Le client n'a pas laissé de commentaire.ESTELA S. | Expérience générale
Le client n'a pas laissé de commentaire.matthew S.
Fix alignmentHA LIA P.
Le client n'a pas laissé de commentaire.KENDARIOUS V.
Le client n'a pas laissé de commentaire.SHANNON I.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.David A.
Great service I was impressed being a former 7 year U-Haul employee. Location was clean on program and inviting. Well done.David E.
Le client n'a pas laissé de commentaire.Sheri H.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Markeisha T.
Nothing at this time.ELFREDIA F.
Le client n'a pas laissé de commentaire.Hope M.
Le client n'a pas laissé de commentaire.LT C. | Expérience générale
Le client n'a pas laissé de commentaire.Vickie W.
System was down during pick-up, but the staff did all they could to speed things up. Drop-off was easy. Truck was in good shape, but go over the tow/haul button function - makes a difference in transmission performance & mileage.Jeffrey G.
Le client n'a pas laissé de commentaire.RICHARD F.
Le client n'a pas laissé de commentaire.Matthew W.
Le client n'a pas laissé de commentaire.Casey D. | Expérience générale
Le client n'a pas laissé de commentaire.Marcia G.
The black female that checked me out and in was extremely racist to me a white male.HAROLD P.
This comment is not directed towards the local staff and facilities. When they tell you online that you're getting a free months storage it sounds great. I drove 14 hrs and 706 miles only to find out i had an above ground unit accessible only by rolling stairs. How do you carry dressers and other large items up rolling stairs. Other than this (which i heard others complaining about also) everything was om.Johnny B. | Expérience générale
Shout out to Monica for being so helpful and understanding. She really went the extra mile to ensure I was taken care of, after a long hard journey. I will always be grateful!!Rachel S.
Friendly staff- very nice people.Kyle G. | Expérience générale
I just don't know how 40 $for the rental + 27 $for mileage = 100 $+JAY B.
Always friendly staff, always an easy drop off.Brandon B.
Le client n'a pas laissé de commentaire.Keyion L.
Le client n'a pas laissé de commentaire.THOMAS T.
Le client n'a pas laissé de commentaire.CHRISTOPHER N.
The lighting in the unit itself was not great.Ronald M. | Premières impressions
Mr. Tony and the other associates were very friendly and helpful!Jaslon J. | Premières impressions
Le client n'a pas laissé de commentaire.Kim V. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer C. | Premières impressions
Employees were helpful when I needed them to be, but they weren't overbearing, either, which was nice. I wish that they would've kept the loading dock clear though, it was a little crowded.Hartley H. | Premières impressions
BienRICHARD M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!