Maybe explain how to secure car to tow dolly. The instructions on the dolly were faded out or worn off.Eustaquio C.
Customer Reviews for U-Haul Moving & Storage at Southpark
Pour nous contacter
Colonial Heights, VA 23834
(South Park Blvd Exit 53 off I-95)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had a very good experience with the representative I had during my reservations and also when I went in to pick up the vehicle she was very nice and polite. I appreciate it very much for good working people. Thank you very much for everything you did for me until the next time.Robin J.
Le client n'a pas laissé de commentaire.Tracie B.
This is one of the better U-haul locations I've ever visited. Service was was fast and friendlyâ€"two things I've never been able to say about any other location. I would definitely use this location again.Jonathan B.
Le client n'a pas laissé de commentaire.William S.
Great serviceTOMMYRAY G.
Don't change a thing. Great Service.William G.
Le client n'a pas laissé de commentaire.Linda H.
Friendly, fast, efficientVirginia M.
Le client n'a pas laissé de commentaire.Nanette F.
Le client n'a pas laissé de commentaire.WAYNE B.
Le client n'a pas laissé de commentaire.Katherine D.
Robin is AWESOME!Selena C.
Le client n'a pas laissé de commentaire.michelle F.
Le client n'a pas laissé de commentaire.Sandra T. | Premières impressions
Le client n'a pas laissé de commentaire.Brittney H. | Premières impressions
We were driving from this location to Phoenix, AZ. We ended up with a flat tire on the tow dolly when after we passed Austin, TX. We had to call for roadside service. When the gent arrived, he stated we needed to check the air on the other tires. One tire was at 65 while the other side was 85 on the front. On the back tires, it was the same situation of the air pressure being completely different on both sides. This caused us to spend way more money on gas than we should have. I have to rent another truck from them in 3 weeks, but I am worried this will happen again.Laura H.
Makes you feel comfortable with them helping with your moving processTess W. | Expérience générale
I didn't read the online instructions completely. The staff inside was friendly and explained everything to me.Tiffany P. | Online Move In
Awesome place! Great folks!TIMOTHYJOEL R.
Le client n'a pas laissé de commentaire.Jermaine H.
Le client n'a pas laissé de commentaire.CARLOS S. | Premières impressions
Le client n'a pas laissé de commentaire.Keith D.
Awesome customer serviceEARLLORENZO M.
Le client n'a pas laissé de commentaire.Robin C.
Le client n'a pas laissé de commentaire.VANNARA O.
I called and was told that the vehicle was there and when my driver came to pick it up he was told by a man there that it was not there and he had told me that. Someone at noon told me that it would be back at 2 but I called again at 4 and was told yes it was back and held for me. When questioned the man had the keys to the uhaul that he claims was not there in his pocket and the rental was on the lot.GUYLONNIE R.
Le client n'a pas laissé de commentaire.Donna W.
This location is very unorganized and personnel where having difficulty with processing customer purchases.CHRISALAN P.
The young lady who helped me was very pleasant to work with she was knowledgeable kind and courteous, the only issue that I had was that they weren’t supposed to take another payment out of my checking account but they did, I got it back a few days later but I had already had two checks bounce by thenKimberly B. | Expérience générale
thank you so much for all your help! you guys were amazing!MIGUEL M.
Le client n'a pas laissé de commentaire.MICHELLE G.
Outstanding customer service.The help I receive Sunday and Monday with my equipment from the staff was excellent.Best Custer service around .leonardo t. | Expérience générale
As always, outstandingðŸ‘Kenneth B.
Le client n'a pas laissé de commentaire.brad l. | Online Move In
Le client n'a pas laissé de commentaire.Brad L.
Great staff & customer service is outstanding!Katherine P. | Expérience générale
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Edwin M.
Great location; employees very friendly and helpful.KYLEOWEN R.
The representatives were professional and very helpful. I would definitely recommend this location.Robert P.
Le client n'a pas laissé de commentaire.Yehudah B. | Premières impressions
Very friendly peopleJesus P.
excellent customer service.Sengkeo K.
Le client n'a pas laissé de commentaire.Kimberlie T.
Le client n'a pas laissé de commentaire.Andrew N.
I was supposed to pick up at Jefferson park where my unit us. No truck, had to go to ch to pick up. Set me back 30 minutes, No one said to return same location. Drove to Jefferson park to return. Waist I gvtime and miles. I should of been able to drop off where I was supposed to pick up. A giant cluster!!Jeannie U.
Le client n'a pas laissé de commentaire.Kimi S.
Le client n'a pas laissé de commentaire.Nicholas C.
Le client n'a pas laissé de commentaire.Kimberly R.
Le client n'a pas laissé de commentaire.PHILIPDANIEL T.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Kordde B.
Excellent service à la clientèle. Attention to detail. Great hospitality.Jeanette J.
Le client n'a pas laissé de commentaire.Cheryl S.
Le client n'a pas laissé de commentaire.Alan W.
Good customer service. I was in a rush to return equitment and they accomodated.Triston M.
Le client n'a pas laissé de commentaire.Lelia W.
Le client n'a pas laissé de commentaire.Gerardo T.
Le client n'a pas laissé de commentaire.Ronald M.
Le client n'a pas laissé de commentaire.Christina T.
Le client n'a pas laissé de commentaire.tyiesha S.
Perfect install! Thanks to GMLANCE L.
Customer service is excellent at this location.Rita B.
I have used this facility many times and enjoyed it every time.DAPHNE M. | Premières impressions
Your Mobil check in sucks. The app kept buffering. It's easier to to check on the old fashioned way. The people were nice.John S.
Le client n'a pas laissé de commentaire.Deran T.
It's a rip off the way I was chargedBARBARALASSITER G.
Le client n'a pas laissé de commentaire.Cherel F.
Ramp of truck was covered in glass. When ramp was pulled out, My wife and I cut ourselves due to the amount of glass pouring out.VERCELLMARQUISE J.
The employees at the facility were most professional and cooperative I've ever encountered. I will use them again with no hesitation.Natosha B. | Premières impressions
Le client n'a pas laissé de commentaire.Melissa G.
Le client n'a pas laissé de commentaire.Maurice W.
Le client n'a pas laissé de commentaire.CARL D.
Le client n'a pas laissé de commentaire.ALEXIS R.
Le client n'a pas laissé de commentaire.Omar A.
Le client n'a pas laissé de commentaire.Lee G.
Walk customers through the rental process instead of making them feel awkward cause we don't know what to do next..MARIUSANTHONY K.
Le client n'a pas laissé de commentaire.Marvin M.
The staffs was very friendly and made sure I got everything thing I needed to make my move possible .Kimberton P.
The customer service was greatMICHAELSCOTT M.
All was great as well as the Customer ServiceWayne M.
Le client n'a pas laissé de commentaire.JAMESMICHAEL L.
Top notch customer service! This is the only U-Haul location I have used for over 20 years! The have always been the best!Lavonne J.
The Trailer had one of the red marker LED's not functioning. It took way too long for me to get the Trailer hooked up, the registration process was too time consuming- as I had already pre-registered on line.James S.
Le client n'a pas laissé de commentaire.Sengkeo K.
This was a very clean, professional and friendly staff. Would highly recommend.Thomas A.
Stop over charging customers, doesn't say much for your companyWillie B.
Le client n'a pas laissé de commentaire.Shannon H.
I pre-reserved at the PrinceGeorge location but was last minute told the pick up location had changed to Colonial Heights 10 miles away. This additional distance was very inconvenient for me and cussed me extra time and extra mileage expenseMichael M.
Not a thing I can think of. Been going there a number of years.charles is just excellent as a manager.Marvin R.
The truck was clean but drove poorly. It was very loud and we decided not to do all of what we wanted do to the driving condition of the truck.ANTONIO S.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.SCOTTJAMES T.
Le client n'a pas laissé de commentaire.Andrew D.
Yard work. Need improvingJames H.
I had a wonderful experience. The staff were courteous and professional. I don't have suggestions for improvement.Ife K.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.SCOTTFARBER D.
Just make sure the truck is ready for long distance travel. The windshield wipers were not correct size and did not work well when it rained and caused a vision problem. Also it was very warm and the Air Condition was not working well and needs servicing.BRUCE P.
Le client n'a pas laissé de commentaire.roy R.
I just want you all to know that the gentleman who waited on me on October 6th in the morning time was very polite and very knowledgeable and he deserves a free lunch or something. He made everything easy for me and I just appreciated that because I was going through a tough time. I thank you for the excellent service I received at your facility and the excellent customer service as wellTracey G.
I love this location, they always make you feel at home!!! It's full of laughter and love and they make the moving experience way easier on the soul! Mr. Charles you and your team are Awesome!!Roxanne C.
None at this time.Shirley W.
Le client n'a pas laissé de commentaire.JEANNAALEXIS G.
Keep up the great customer service.Jeanette J.
Good servicePABLO B.
Le client n'a pas laissé de commentaire.Daryl P.
Le client n'a pas laissé de commentaire.Larry M.
Keep up the great serviceJeanette J.
Charles and his crew are outstanding. I have been doing business with him for years.Kenneth B.
None at this timeJoseph M. | Premières impressions
Great experienceBernard M. | Online Move In
Le client n'a pas laissé de commentaire.Anna M. | Premières impressions
I was happy with my experience!!! Thanks RobinJABREA M. | Premières impressions
Charles burton is an exceptional person , always very helpful and easy to work with.Dwight C. | Premières impressions
Temperature to hot.Jeffrey T. | Online Move In
Le client n'a pas laissé de commentaire.WYNEE B. | Premières impressions
N.D.Samuel L. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!