Customer Reviews for U-Haul Moving & Storage at Two Notch Rd

2 863 évaluations

2339 Two Notch Rd   Columbia, SC 29204
(By Providence Hosp)

(803) 256-7397

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(803) 256-7397

2339 Two Notch Rd
Columbia, SC 29204
(By Providence Hosp)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Brittany needs to be fired ASAP for changing my lock without my permission, and then losing the key to my lock. It took 2 hours before we were forced to break the lock that she put on my unit that I did not ask for. Not only was she wasting my personal time, but she wasted the time I had on the UHaul trailer I was renting to move out.

OLIVIA B. 
Évaluation :
5

Perfect transaction. Friendly staff, convenient drop off options... pick up was a breeze... absolutely no complaints at all. Thanks

DENNIS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latonya H. 
Évaluation :
5

The staff was very friendly.

DEVIN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRENCE D. 
Évaluation :
3

The loading ramp broke and we waited 3 hours for repair and it never got repaired. We wasted one whole day. Also we put over 40 $in gas because it was almost empty when we got it.

BILL T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JACQUELINE C. 
Évaluation :
4

The outside of the truck was clean and so was the box. Inside of the cab was dirty and not clean. The steering wheel was sticky it smelled like someone had smoked in it. When we were getting ready to return the truck we went through the cab to check if we may have left something and do a quick clean up and found someone's breakfast plate under the passenger seat. It had been there awhile because the fork was clued to it in all the old syrup, proving that the cab had not been cleaned in awhile.

CHRISTOPHER I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BAMBI G. 
Évaluation :
5

Comment; Thanks so much for making my move easier. Maybe coupons 😁but the rates are so awesome anyway. Jewel

JEWEL H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JILLIAN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
3

The van I rented smelled horrible inside and out. My daughters and I had to spray it and use my blower to clean it out before we used it

monifa L. 
Évaluation :
5

They were extremely helpful and and knowledgeable. They directed me on how to get moving help as well.

Jennifer Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Letika S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TYRUS M. 
Évaluation :
5

Outstanding customer service

JANICE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN W. 
Évaluation :
5

Service was excellent

EDWIN S. 
Évaluation :
3

Will like to reimbursed for a 10 $dolly rental i did not receive. Thanks

NICHOLAS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN A. 
Évaluation :
5

Just keep being You.

bobbie p A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa M. 
Évaluation :
5

By keeping good customers service n thank you for yall assistance. 😇😇👍👍👍👍

REGINALD G. 
Évaluation :
5

The staff was very friendly and helpful

Molly N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE B. 
Évaluation :
5

Nice job

Tony W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen W. 
Évaluation :
5

Easy process great customer service

TRAVIS R. 
Évaluation :
4

The employees were great, but the location itself needs to be refurbished. I felt like I was in a greyhound station just a real dirty feel.

Thomas S. 
Évaluation :
5

Derrick was absolutely amazing

TIM V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRYSTAL N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Todd S. 
Évaluation :
4

Please have more furniture dollies

CHRISTIE W. 
Évaluation :
5

Brian was very nice and helpful. I would encourage friends to deal with him specifically. He is clearly dedicated to his job and works hard.

JOHN T. 
Évaluation :
5

They were friendly and quick to help disconnect the trailer from my truck.

Gwendolyn R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erich S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JACQUELINE C. 
Évaluation :
5

The sales person was short handed & had a long line of customers but he kept his mind on the job & made everyone feel important & know that we would all be taken care of.

VONDA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George C. 
Évaluation :
4

Very quick drop-off. I pulled up and the associate literally took the keys and said "thank you." That was it.

RONALD R. 
Évaluation :
5

moved son to school, cheap and easy way to move everything

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAINAA O. 
Évaluation :
5

Attendants were very polite and efficient.

SHEILA T. 
Évaluation :
5

everyone was very professional and courteous! I plan to use them again

Dennis L. 
Évaluation :
5

Did first hitch bracket on Tuesday and had asked for wiring also on initial contact. It was not done then as. Ot on order. So had to drive another 45 miles one way for a wiring to be done at 2nd location. They apologized for first mistake and was so nice and quick to put wiring on. Excellent customer service. Thanks for asking.

bernice C. 
Évaluation :
5

Location location to pick up at there are 3 or 4 on Two notch

Ernest L. 
Évaluation :
5

There should be two people working at the counter at all times.

DAVID W. 
Évaluation :
2

This is probably not the employees' fault, but I ordered an appliance dolly and the location didn't have them (or didn't have furniture dollies; I wasn't completely clear on this). Yet I was charged for the dolly for two days, anyway.

Steve N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
5

I arrived super early started taking car off the hauler and they showed up. So i didn't have to wait around shocked me they were open early made my trip easier and on schedule!

MONTELL J. 
Évaluation :
2

The check in lane was slow. They were not moving the trucks up so that people could pull into the drive way. i had to sit in the street for 10 minutes, blocking one lane of traffic, waiting on them to move one truck that had nothing in front of it. there were other vehicles that arrived after me that faced the same issue. .

MICHAEL H. 
Évaluation :
5

Everything went well with the overall experience

TYRONE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JIMMY S. 
Évaluation :
4

Very friendly staff! Quickly got the paperwork done and we were on our way! Merci.

WILLIAM M. 
Évaluation :
5

This U-Haul site has been my go-to-U-Haul location for many years. I continue to recommend it to everyone who asks. Thanks for another wonderful U-Haul experience!

Laura C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy L. 
Évaluation :
5

the lcoation is great but your corporate is very bad. multiple times we've shown up to get a truck and just been told you don't have one. terrible professionalism.

WILLIAM F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

April S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ROBIN S. 
Évaluation :
1

Get your shit together

Amanda F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA J. 
Évaluation :
5

Update product availability

BRADEN L. 
Évaluation :
4

I initially hadn't reserved a U-Haul truck- I had reserved a truck with Budget but had been informed two days before the move that all the catalytic converters in their trucks had been stolen and they could no longer honor the reservation. So, I was grateful that U-haul had trucks available last minute. The online check-in was problematic and I ended up having to go inside to check in with the representative on staff. I failed to understand the excess mileage for a one-way trip and ended up paying more than expected at the end due to an unplanned 2nd roundtrip, but I didn't notice the fine print when checking in. However, I learned from a previous U-Haul retailer that typically the reps should point this out to you and remind you. It's possible the staff forgot to mention it because the complications with the check-in process made it almost a half-hour before we were able to leave with a truck.

Alexandra H. 
Évaluation :
5

Great Experience

Latisha H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PAUL S. 
Évaluation :
4

The Columbia location was busy and suggested we unhook the trailer ourselves. The initial reservation Reference number: 20131614. was disappointing. The pickup location in Fountain Inn was faulty and the representative I spoke to on the phone about it was snippy.

CHRISTOPHER H. 
Évaluation :
5

The guys were really great and helped us with exactly what we needed. They were very polite & nice and worked very fast. I forgot their names but great personality. Great workmanship.

ANDRIA F. 
Évaluation :
4

Besides the computer issues and having to wait because of that, my experience was very good.

VONCEA G. 
Évaluation :
5

The staff at this uhaul was friendly and knew what they were doing. The person completed my check in quickly and helped me hook up the trailer and be on my way. They provided excellent customer service.

LELAND M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie M. 
Évaluation :
5

Y'all don't have to improve anything I love y'all and will be using you again very soon🥰. You made so easy to move from South Carolina to Detroit and the return omg was amazing and quick!!!

JANICE ELAINE T. 
Évaluation :
4

Even though I had a reservation, my truck was not available at scheduled pickup time. Got sent to another location that was closed and still didn't have a truck. Second reschedule finally got me a truck 5 hrs after scheduled pickup time.

Aaron G. 
Évaluation :
3

I reserved the truck at one location... Drove there Just to be told to drive to a different location....Got to the new location & the dude had to find me a truck.. Truck should have been ready .. In my opinion

TANIA W. 
Évaluation :
5

the 2339 two notch location did not have me as the drop off location but they made it right and did not send me anywhere else

AMY P. 
Évaluation :
4

I wanted to compliment the young man who was running the store on 7/25 at 9am. He was by himself and handled a very busy lobby calmly and with great communication and understanding. He worked as efficiently and quickly to get everyone on their way. He was polite and kind too. I wish I knew his name because he should be personally complimented. Merci.

KATE S. 
Évaluation :
5

The check in manager was very proactive in making sure my rental went smoothly....much better than past uhaul experiences..kudos to him!

JAMES H. 
Évaluation :
5

The car had leakage on both sensor in the passenger site before I leave the town (thanks god). I had to call UHAl road side assistant which they send someone to fixed. I called at 11. The tech person completed by 4 am which i did not get much sleep. I wish they inspected car better.

NAVID T. 
Évaluation :
5

The gentleman that helped us out was great. He was courteous, hard working, and professional.

Christopher M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geneva S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joann H.  |  Expérience générale 
Évaluation :
5

I truly appreciate their help. Everyone I worked with was friendly, helpful l and professional.

Thomas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAHEEMA H. 
Évaluation :
4

very friendly and helpful staff, pls with customer service.

BERNARD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH S. 
Évaluation :
5

The gentleman who helped me said it was his first day at that location. He was super nice, super helpful and very professional. I wish I had gotten his name.

Susan D. 
Évaluation :
4

Inside truck box front right was greasy and slippery.

Daniel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK L.  |  Expérience générale 
Évaluation :
5

You guys were great...very nice people person

TRACEY F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK L.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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