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Staff here was amazing I was assisted immediately. The employees here will advise you if your unsure what you need, if you let them know they will help you pick whats needed to finish your task. I wont rent a uhaul any where else love this location. Had a lot of bad experiences at other ones but this one is exceptional especially customer service.
Nothing
1. The 12v plug-in port was in-op. Therefore I couldn't call or text on my trip. 2. The radio clicked off on its own every 30-45 minutes and showed an aux-in device control message. Really? 3. I'd like a review of my bill. When Justin called to confirm my reservation, he reduced my rate and informed me that taxes would still have to be added. However, everything else stayed the same, yet the grand total did not reduce. How come? 4. My request was to have you email me, not text. Please remove my number from your system and *never* text or call me again. 5. Kindly shred all my personal information. Some people *never* listen. From the link you sent me, your system is not secure and I have a major challenge with that.. 6. I took exception to receiving a call, minutes after my reservation was confirmed, asking me to make another reservation, for my next trip. You must really be hard up for business if that's the way you try to get business. Kindly delete my file after I return the truck, as that the transaction will be history. 7. If everyone in your company has access to any client's information, that is a violation of our privacy, our first amendment right. 8. Nobody showed me where the spare tire was, should I get a flat.
the original drop off location on Barnes rd. was rude and would not take the trailer. he should be fired.
