Le client n'a pas laissé de commentaire.Charles G.
Customer Reviews for U-Haul Moving & Storage at Waco Dr
Pour nous contacter
Waco, TX 76710
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They did great. Had me registered and hooked up and out promptly. Great staff and customer service. All i did is get a tow dolley.Michael V.
Le client n'a pas laissé de commentaire.Don H.
Le client n'a pas laissé de commentaire.Leonard L.
Le client n'a pas laissé de commentaire.lisa V.
Le client n'a pas laissé de commentaire.David M.
I have no recommendations to make. I did not have a reservation and I came in, I picked up a trailer, and I was out in ten to fifteen minutes. This allowed me to make it twenty miles away to drop off a tractor before the service center closed. I also was able to make it back to drop off the trailer the same day. Everyone was extremely professional, courteous and efficient, as well.GERRIT C.
Le client n'a pas laissé de commentaire.RODERICK A.
Le client n'a pas laissé de commentaire.JAMI-LEIGH R.
Nothing the guy that runs it is awesomeGregorio C.
Le client n'a pas laissé de commentaire.ARTHUR K.
Always a great experience to rent trucks and trailers from U-HallWilliam B.
Le client n'a pas laissé de commentaire.Eric K.
Le client n'a pas laissé de commentaire.Erica G.
Le client n'a pas laissé de commentaire.Tammy M.
Great customer service!!Kiessha B.
Le client n'a pas laissé de commentaire.PETER L.
Used them many times but they need more drop off locationsMarly M.
Cedric was very prompt and knowledgeable, was able to transfer my reservation from a different location quickly. Would definitely visit this location againMICHAEL V.
Le client n'a pas laissé de commentaire.Sandra B.
Le client n'a pas laissé de commentaire.Byron T.
Excellent customer service. Convenient location.Cindy I.
Brent gave great customer service, I normally rent the same stuff 5x9 open trailer. His staff is kind and work quick to get you in and out. Merci les gars!Pedro M.
Le client n'a pas laissé de commentaire.Jean B.
The guy who rented the trailer to me was rude and impatient and there was no other customers but me. Huffed and puffed because he couldn't find the ordered hitch and straps I ordered, didn't want to answer my questions and talked over me when I was nice and polite the entire time. I made sure to be polite because I wanted to give a review in hopes that people like this be let go so they can get a job they don't have to give customer service because people like this are the worst and put a bad mood on your day. Thanks..Robert C.
Le client n'a pas laissé de commentaire.Erika H.
Not a single staff member was wearing a mask - ever. I would have given 5 stars if they had. Very annoying.Randall L.
The 1-800 U-Haul information given was conflicting . The return procedures were not clear by the agent that I talk to. I was told that the mileage remaining on a weekly rental could be rolled over to my next rental. And that was not the case.Donald T.
Very easy pickup and return.Kelli S.
Personally check the fuel gauge. They said 7/8 full, but it was only half full.Thomas R.
Le client n'a pas laissé de commentaire.Maria G.
Clean the windshield from the inside. Left over residue from previous customer sneezing, coughing or what ever could have been projected up there. Passenger side windshield wiper totally worn out .Carlton R.
Le client n'a pas laissé de commentaire.Lona A.
nothing this is how it should be and what I expectRobert M.
Apparently rental was only 6 hours and my pick up time was at 730 pm and had to turn it in at 130 am. Unaware of the 6 hour window I turned it in at 730 am and got charged two days of use. 130$ to use a truck for 12 hours.John M.
Call center is very frustrating. Average wait time is 20 minutes. It would be better if you could actually talk with the person at the uhaul store you are renting from.Rhonda B.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.Eric O.
They made our move easy & helpfulBarbara T.
Le client n'a pas laissé de commentaire.ERICA V.
Make sure charges for phones workEric O.
Service customers first . Not go play around some where.John A.
Le client n'a pas laissé de commentaire.Gregg G.
The gentleman that helped me was very helpful and knowledgeable and truly had my best interest in mind.RIC B.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.Bart C.
Brent always does a great job.Pedro M.
Le client n'a pas laissé de commentaire.Horacio S.
GreT customer service!Michelle F.
Staff was very friendly and helpful!Amy P.
Le client n'a pas laissé de commentaire.Carenna T.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.Kevin H.
Since the original U-Hall mess up and can't maintain there trucks they took care of me I got very happy greeting and they look at truck that was broke and waive gass fee for me for the inconvenience which I really appreciate it thank yall so much yall Made this whole experience much betterKenneth T.
The guys at that location are great!Lisa P.
Le client n'a pas laissé de commentaire.Daniel H.
Both times that I rented a car dolly you let me borrow an adapter for the lights and that was a nice extra. Merci.Scott E.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.PAUL C.
We asked for dollies and didn't get them. We couldn't reach the store by phone at all. To talk to anyone was a 20 minute wait. We went back to get them which was out of our way and took extra time. When we turned the truck in there was no offer at all to compensate.John M.
Le client n'a pas laissé de commentaire.William F.
Le client n'a pas laissé de commentaire.mary C.
Le client n'a pas laissé de commentaire.James O.
Fast, great service. Will definitely use this location in the future.Quentin H.
Le client n'a pas laissé de commentaire.Adrian G.
I rented a tow dolly. My first time to use it. I explained to the sales person that I'm towing a front wheel drive vehicle. Would there be any issues because of the type of vehicle? He said no, Chevy Cruze are towed a lot. When we loaded the car onto the dolly I made sure it was on level ground. Because of the weight on the front end of the car and the low ground effects, the bottom of the bumper got caught and it ripped it loose. It didn't fall off but it is dragging the ground. Now we have to replace it. I found out from a different uhaul that they don't recommend that cruzes be towed. So sad.Allan A.
Le client n'a pas laissé de commentaire.Toby M.
Le client n'a pas laissé de commentaire.Deborah R.
Le client n'a pas laissé de commentaire.Jaime R.
Nothing everything work out greatDitirck H.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Gary M.
Fast efficient courteous serviceaaron B.
Truck needs maintenance. Front end shook for 2,400+ miles. I mentioned it to Uhaul employee- nothing was done- concern not addressed.Tammy B.
Le client n'a pas laissé de commentaire.Stephanie C.
Thanks for Cedric helpMarvin O.
Le client n'a pas laissé de commentaire.Diane R.
Exceptional serviceDavid H.
Le client n'a pas laissé de commentaire.Brandy B. | Online Move In
My account was messed up because the guy who entered my info, did it wrong. It lead to a lot of problems and I had a hard time cancelling.Elizabeth N. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.Jeffie S.
The uhaul worker failed to let me know that they had transferred my reservation to another location. He could have called so that I wouldn't have had to waste my time and gas driving across town. Then he didn't even say sorry. Then the truck had bald tires. We had snow and the truck got stuck. This was a horrible truck and experienceAdriana B.
Le client n'a pas laissé de commentaire.Joel G. | Expérience générale
Le client n'a pas laissé de commentaire.Stan M.
Resolved any issue, and all my questions, I had at the time.Kris C.
Le client n'a pas laissé de commentaire.TERESA Y.
Le client n'a pas laissé de commentaire.James H.
Definitely a quick turn-in. thanks a lotCynthia W.
Le client n'a pas laissé de commentaire.An N.
Very nice employeesFreda V.
Thank you Cedric & Chris you both were very professional.Deborah C.
Very friendly people. They were ready for me and took good care to ensure a speedy transaction. The return was equally easy and fast.Joaquim F.
Le client n'a pas laissé de commentaire.Rhitam N.
Less than 20 miles used total = no need to fill up gas.frank L.
Le client n'a pas laissé de commentaire.Donald B.
Cedric and the other employees had EXCELLENT CUSTOMER SERVICE. They were very helpful and understood what i needed. During these times it was very refreshing to have such good people to help my daughter and I with our needs. Keep up the GREAT work guys!! Thank you again!! Kimberly AllenKimberly A.
Le client n'a pas laissé de commentaire.Jose P.
Le client n'a pas laissé de commentaire.MICHAEL JOHN A.
Le client n'a pas laissé de commentaire.Tiffany H.
Excellent service à la clientèle.JEAN D.
Le client n'a pas laissé de commentaire.Steven M.
No comments at this timeStephanie R.
Le client n'a pas laissé de commentaire.Rachael R. | Expérience générale
Allie was very friendly and professional.Rebecca T. | Online Move In
Le client n'a pas laissé de commentaire.La Wanda T. | Premières impressions
I moved-out of the unit on 9/26/2020; you emailed me with Delinquent Notice. I NEVER received am email for my move-out. This email suggests my move-out was 10-06-20---THAT IS INCORRECT.YVONNE TUCKER M. | Expérience générale
Le client n'a pas laissé de commentaire.Deidre W. | Expérience générale
The staff was crazy busy but they still made sure we got everything we needed. Merci.Jennifer L. | Online Move In
Le client n'a pas laissé de commentaire.paul G. | Expérience générale
Le client n'a pas laissé de commentaire.Tanya G. | Expérience générale
My only complaint is the cost of the storage facility. I was paying 127,00 $ a month. I've paid half that at alot nicer storage facilities.Bruno V. | Expérience générale
Le client n'a pas laissé de commentaire.Dawn L. | Expérience générale
Le client n'a pas laissé de commentaire.MAXANNE S. | Expérience générale
Very professional staff and very well ran organization.. Every bit of the process was easy and there was nothing at all to me that was not true. I absolutely recommend this facility to others!frank e. | Expérience générale
Excellent facilityVINCENT R. | Expérience générale
This facility was great in its appearance and maintenance and the staff were helpful in offering a good plan for storage.Derek A. | Expérience générale
Only knock is store did not answer phone anytime I called.Matt R. | Expérience générale
Hi. I am trying to get the Waco Uhaul to contact me on move out of a storage unit. I have called multiple times and get redirected to the call center. They message the property but I get no calls backjennifer h. | Expérience générale
The guys at Uhaul Waco Dr were great to work with. Very helpful and accommodating!George M. | Premières impressions
Great jobMelissa S. | Expérience générale
great customer servicepatricia v. | Premières impressions
There were a few glitches, but they were taken care ofDelaina E. | Expérience générale
I did not use them. I also cancelled my storage building twice.JEFF S. | Réservation
Everything went well, wish there had been a unit on the first floor thoughDelaina E. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!