Le client n'a pas laissé de commentaire.steven s. | Expérience générale
Customer Reviews for U-Haul Moving & Storage at War Memorial Dr
Location en tout temps
U-Haul Truck Share 24/7© Location
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Peoria, IL 61614
Services dans cet établissement :
Heures d'ouverture de l'établissement
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Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Other than the elevator being broken on our move out day (it was fixed later that morning) everything about the experience with this facility was superb. If I ever need to utilize a storage unit in the future I would definitely use this one.DEBORAH G. | Expérience générale
I moved out and confirmed the move out on Dec. 28 and called again on Dec. 29 to confirm. This form says Jan. 13. It was very difficult to cancel the unit, and I could not get any help in the multiple times I called. Instead, I kept getting late notices and lien notices. I called twice in Jan. to try to fix the issue and never got the promised call back from the actual site.Sharon G. | Expérience générale
Customer service can improveLARRY W. | Premières impressions
Le client n'a pas laissé de commentaire.walter j. | Expérience générale
Le client n'a pas laissé de commentaire.amanda g. | Premières impressions
Great service and very convenient!Krista H. | Premières impressions
Thank you for everythingDEJA W. | Expérience générale
Le client n'a pas laissé de commentaire.JERELENE R. | Expérience générale
Le client n'a pas laissé de commentaire.mark h. | Expérience générale
Le client n'a pas laissé de commentaire.sonia q. | Premières impressions
The only issue was an alarm went off often in the storage facility.patrick d. | Expérience générale
Le client n'a pas laissé de commentaire.Jill B. | Premières impressions
Le client n'a pas laissé de commentaire.Estella R. | Expérience générale
Mr Razi was very helpful and gave me options and advice. I've worked with him before and rented trucks here and it's always been a great experiencesharon a. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle N. | Expérience générale
Le client n'a pas laissé de commentaire.Rhonda C. | Expérience générale
Le client n'a pas laissé de commentaire.carla b. | Expérience générale
Le client n'a pas laissé de commentaire.Rebecca J. | Expérience générale
Auto billing was sketchy with constant fines placed on it and whoever kept track of the accounts had a bad habit of putting a lock on units even when paid up. Spent an hour overall while a competent employee had to come and cut the lock off my unit.Stephen F. | Expérience générale
The storage facility needs to I stall an elevator that is large enough to carry tall items and more space for more than one cart, it also needs to have an elevator on both end of the storage units so the customer does not have to walk so far to their unit and finally you need to have automatic doors to open for customers who have to push their belongs through other corridors that have doors separating the storage units. The size of your storage units verses pricing not reasonable.KEESHA W. | Expérience générale
My access didn't work...and I was rented a dirty storage room paying 104 for other people items that was left in this rental. I was not happy.shantea j. | Premières impressions
Le client n'a pas laissé de commentaire.Phyllis W. | Premières impressions
Awesome thanksEsperanza N. | Premières impressions
Le client n'a pas laissé de commentaire.candis p. | Premières impressions
The office check in area was very nice and the staff was pleasant. The storage unit facility seemed a bit ran down. The AC units for the interior units appear to be in a pretty bad state of disrepair. The storage unit also had a very strong stench of smoke. I would not store anything in it that could possibly absorb the unpleasant smell of the storage unit. The elevator to get to the unit is also pretty small.Michael U. | Premières impressions
Good place. Got a bit confused with interior directions, but I worked it out.WALTER C. | Premières impressions
Le client n'a pas laissé de commentaire.Latosha M. | Premières impressions
All greatEsperanza N. | Premières impressions
Le client n'a pas laissé de commentaire.Ashleigh D. | Premières impressions
Le client n'a pas laissé de commentaire.Charles C. | Premières impressions
Le client n'a pas laissé de commentaire.ronald s. | Premières impressions
N.D.ANDREA P. | Premières impressions
Very friendly staff and manager . Very happyDebra F. | Premières impressions
Le client n'a pas laissé de commentaire.maxine w. | Premières impressions
Everything was good, except the elevator was so small it required many smaller trips that it made it quite inconvenient.John M. | Premières impressions
So far everything is good very much pleased.bobby p. | Premières impressions
Had a good help herewilliam s. | Premières impressions
Didn't have the free lock in the unit like it said in the contract!!Tamera G. | Online Move In
After 200 miles plus! Baby WHO! U-HAUL! Thank you very much, may grow the wings it deserves! Stay safe and Beautiful!ALICE B. | Premières impressions
Le client n'a pas laissé de commentaire.molly h. | Premières impressions
Anthony was awesome... very helpful..Tim D. | Premières impressions
Le client n'a pas laissé de commentaire.craig d. | Premières impressions
Le client n'a pas laissé de commentaire.Todd S. | Premières impressions
Both of the gentlemen that helped us went way above and beyond! And we appreciate that. Would recommend to everyone!eric T. | Premières impressions
Le client n'a pas laissé de commentaire.ashly o. | Premières impressions
The people were friendly and helpful, the facility clean, the units look strong and hard to break into, and it's climate controlled so I have no fear in bringing books there.cindy b. | Premières impressions
Went well! Would defensibly do again.denise J.
Le client n'a pas laissé de commentaire.PAUL B.
Le client n'a pas laissé de commentaire.Sally D.
My pod wasn't picked up on time and I had to call several times, up this point it was excellent. My pod wasn't picked up until 3 days later and I have a very small driveway. One customer representative told me he would credit the pickup fee but that hasn't happened as I had to make several calls to get it picked up. I used uhaul for my first move in 2018 and was given a Military Vet discount. This time I was told no such thing. I used Penske truck since they gave military discount. ThanksMICHAEL J.
Le client n'a pas laissé de commentaire.Nikki M.
Le client n'a pas laissé de commentaire.Rolando G.
Le client n'a pas laissé de commentaire.stephanie h. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle C.
Le client n'a pas laissé de commentaire.Denise E.
I read the reviews of this storage facility and staff. It is true that one person will say a bad thing and 7 more will spread that. If one person says something positive it will go as far as two more. Quite a few reviews were negative about the staff. I found them totally unfounded. Tony and his staff have great customer service ethics. I'm glad I chose this center.Steven K. | Premières impressions
I reserved the unit by internet, which was easy enough. On getting there, I found the units were arranged (numbered) in no particular order and wandered for 10 minutes seeking ours. I finally came across people who'd reserved their unit in person and had been given a map. Such a map should be placed on the wall near the entrance door. Other than this, the communications were clear enough.Karl K. | Online Move In
Le client n'a pas laissé de commentaire.Denise E.
The forklift drivers were awesome! I wish the crates had better tie-downs. The woefully inadequate 4 provided made it difficult to properly secure the load. I love the fact that I could order 3 crates, use 2 (we j-u-s-t squeezed it all in), and get refunded for the 3rd crate.Elizabeth B.
The delivery personnel was outstanding.aaron N.
Le client n'a pas laissé de commentaire.Tom N.
Le client n'a pas laissé de commentaire.Janette S.
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