THe counter person was quick and knew his stuff. I was in and out. He rambled off the rules and regulations like he had done it before. LOL The return was quick and painlessGary G.
Customer Reviews for U-Haul Moving & Storage at Washington Blvd
Pour nous contacter
Pittsburgh, PA 15206
(N Of Penn Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jason S.
Everyone was courteous and made the experience a good oneMariann G.
Le client n'a pas laissé de commentaire.kevin M.
Donnell Jackson and Ezra Jackson were courteous, helpful, and demonstrated great customer service skills. Both young men were very supportive and getting me what it is that I needed for my haul. I hope that they are recognized for the great work that they did. Merci.Eric A.
Very good service.👍👍👍Ge Y.
Very friendly, fast, and professional.Calvin M.
Le client n'a pas laissé de commentaire.Mark B.
The process could not have been easier. It was a great experience. Merci.Bradford M.
Le client n'a pas laissé de commentaire.Isaiah F. | Expérience générale
Le client n'a pas laissé de commentaire.Ryan F.
Le client n'a pas laissé de commentaire.Marquette W.
Tommi was the most helpful employee I have ever dealt with at a uhaul facility. should be promoted and given a raise.Amani D.
Le client n'a pas laissé de commentaire.Amy L.
Le client n'a pas laissé de commentaire.Bryant L.
My bill was in correct receipt is 10 dollars less that amount from my card. Not coolJames W.
Le client n'a pas laissé de commentaire.Ann T.
Did remote drop Off Bought packing materials week before and service was great!charles E.
Le client n'a pas laissé de commentaire.Lynda L.
Le client n'a pas laissé de commentaire.James S.
Vince and Kevin were incredibly helpful, and I was in and out of there within minutes. By far the easiest and fastest car/equipment rental experience I've ever had. 10/10henry H.
Le client n'a pas laissé de commentaire.michelle S.
Le client n'a pas laissé de commentaire.Mellicia C.
Extremely professional and kindDarryl F.
Le client n'a pas laissé de commentaire.Robert E.
Very nice service. 👍👍👍Ge Y.
Staff should have.a bolt cutter in facility. My key broke off in the lock and staff couldn't help. I had to work with tweezers and do my best to get the key out. In NY, I lost the key to my lock, simple fix, Uhaul staff cut the lock off for me and I purchased a new lock from them! Just a suggestion, I'm sure I wasn't the first one this happened to and won't be the last.Thanks!Regina W.
Le client n'a pas laissé de commentaire.Victor L.
Le client n'a pas laissé de commentaire.Kelly M.
Le client n'a pas laissé de commentaire.JONATHAN R.
Le client n'a pas laissé de commentaire.Robert P.
The personnel at this location were very helpful and gave me money back for the 10 quarts of oil that I had to put in my 15' truck. They instructed me to email in a review and they would be able to handle the situation ASAP.Dana H.
Le client n'a pas laissé de commentaire.Nathaniel B.
Le client n'a pas laissé de commentaire.Douglas C.
The after hours return process was a little daunting but you had instructional videos and it went smoothly. You're using technology in a good way to make a basic service more widely availableRuthB W.
Le client n'a pas laissé de commentaire.James R.
The agent Brooklyn that helped me out was attentive and easy to work with. Knew his stuff and got us going right away 5/5Luke M.
Trailer ID on contract did not match equipment. This is likely due to the walk-in reservation and the limited equipment available for a one way rental. Customer service agent had difficulty finding the adjusted drop off location but was professional and thorough in resolving the issue.GLENN D.
Le client n'a pas laissé de commentaire.Lauren C.
Le client n'a pas laissé de commentaire.Walter M. | Expérience générale
Le client n'a pas laissé de commentaire.SHAYLA L. | Expérience générale
Guy at desk was very helpful and respectful. Also very knowledgeableLynda J.
Le client n'a pas laissé de commentaire.Gregory Taylor G.
Le client n'a pas laissé de commentaire.Devang P.
Le client n'a pas laissé de commentaire.JOSEPH K.
This location was fine. I can't make any recommendations for improvement. Good job!WILLIAM B.
Great customer service at the location, but the rental was full of ashes and cigarette buts, however, I don't think the location had time to clean the truck and vincent was greatvincent H.
Le client n'a pas laissé de commentaire.Mike S.
Great staff. They worked as a team.James G.
Le client n'a pas laissé de commentaire.Aizik G.
Le client n'a pas laissé de commentaire.WeiKai L.
Only had a brief interaction but they were efficient and did a great job! Merci.michael R.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.Jeffrey W.
Manager was extremely helpful with a great attitude. Good customer experienceRonald D.
Equipment was clean, but had an "oil change maintenance" required light on for the entirety of the rental. Disquieting! Staff polite and easy to work with. Not happy to have a local number listed on the contract and when you call your LOCAL office you get redirected to some customer service person somewhere entirely elsewhere.Leslie T.
Very nice service. 👍👍👍Ge Y.
Was never greeted and was told to just â€œleave the keysâ€josh P.
I Been renting there for a long time always help meWilliam D.
Vince and Austin were so nice and helped me figure out my trailer hookup very quickly so that my move would not be delayed further. I am so appreciative to them!Maya H.
Le client n'a pas laissé de commentaire.Tony M.
Special thanks to Vincent Bevilacqua and Tommi Lynn Barnes for their excellent customer service.John W.
Le client n'a pas laissé de commentaire.Angela M.
Le client n'a pas laissé de commentaire.Alex M.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.Albert G.
My truck had no cruise control, I was quoted at ~$2600 total & the day of they told me $3000 & that â€œit would be best to wait until after your rental so it doesn't get flaggedâ€ to take care of it.. what? The worker then asked me if I wanted them to assist/attach the trailer which was very confusing to me as well - the straps came off multiple times along the way which caused a handful of unnecessary stops. That, combined with the lack of cruise control, made the 24 hour trip considerable worse. I would very much appreciate someone helping me with all of these issues on the back end as I was instructed to wait until now to do so.Lucas S.
Excellent service à la clientèleAndre J.
Very good service. 👍👍👍Ge Y.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.Linton C.
Wish I didn't get charged $12 for gas when I had put $10 in the tank. Wasn't going to put $20 in because I hardly drove 10 miles with it and figured that I would just be wasting my money since you don't get reimbursed, but looks like I still spent that amount anyways. I understand the policy around this but Idk kinda sucksBrianna R.
Le client n'a pas laissé de commentaire.Jacob B.
Le client n'a pas laissé de commentaire.James H.
Tommie and Kev were great, friendly and very helpful. I didn't have a reservation and needed a truck when walked in to thier facility. They were able to get me truck with no problem.Brenda F.
Drop off attendant was equally as nice and professional as the pick up.William O.
No one was attending the return check-in station, but they were helpful inside. Might want to take down the sign that says â€œStop, wait here.â€Charles M.
Le client n'a pas laissé de commentaire.Stanton J.
Le client n'a pas laissé de commentaire.Helen D.
Le client n'a pas laissé de commentaire.Jeffrey J.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Ariel B.
Le client n'a pas laissé de commentaire.Robert B.
first truck rollup door did not work. next truck`s transmission needed work but it did its job that day. Vince took care of me. thank you Jackjohn K.
I have rented trailers for years from U-Haul. Good equipment; company; and employees. HOWEVER, every trailer should have a jack to lift the tongue off off the vehicle. If I would not have been able to return the trailer before closing, I could not have lifted the tongue without risk of injury. This poses a risk to your own employees too.Kris M.
Customer service was great. Friendly and helpful.joanna H.
Le client n'a pas laissé de commentaire.Paul M.
The pickup service person was basically not communicative. and not helpfulCraig D.
Le client n'a pas laissé de commentaire.Richard P.
Very nice service. 👍👍👍🌹🌹🌹Ge Y.
I really appreciated the ease of the online booking. I was not able to upload photos of my driver's license.David H.
Le client n'a pas laissé de commentaire.KeithC I.
Staff was very professional and quick to assistKirk L.
Le client n'a pas laissé de commentaire.TALONDA E.
Le client n'a pas laissé de commentaire.dave K.
The truck I rented had a sudden brake failure and I nearly rolled into an intersection because of this. It was legitimately dangerous and once I was able to pull over and call for help it took nearly four hours before a replacement truck was sent to me. I think this could have been avoided if the truck had been checked out more thoroughly before it was given to us.Sanjana R.
Le client n'a pas laissé de commentaire.Vernessa K.
Staff was polite and efficient.Frank B.
Customer service is poor. Don't like the fact people have attitudes and want to get smart when your paying with your money. I'll take my business elsewhere.Michelle Saunder S.
My container was set to arrive in my new city on 5/9. I had no communication about my box until I called on 5/12. They could not locate my box, and it took multiple phone calls and transfers, and after a whole day - it was found at the pick-up location. I am not pleased with the hassle of me having to convince you to find my box.Krista B.
Le client n'a pas laissé de commentaire.George S.
Very nice service. 👍👍👍Ge Y.
Two staff couldn't find my online reservation and had to be processed as a walk-in; am concerned about double-billing. The first building access code provided did not work. The call button on the door did not work; had to go back to the other store to get help. The actual building has water-logged hallways and smells like a dead body.Christopher W. | Premières impressions
DJ was very helpful and I'd recommend him to anyone. Very supportive and assisted me with every step. Merci!John C. | Online Move In
Le client n'a pas laissé de commentaire.Shanel W. | Premières impressions
Le client n'a pas laissé de commentaire.TAMIKA P. | Expérience générale
Le client n'a pas laissé de commentaire.alberta t. | Expérience générale
I Thank you for keeping all my possessions secure and protected when needed.Renee D. | Expérience générale
The issue isn't whether or not the storage facility had enough light or if it was clean enough either my issue is I paid the cost $124 for the month which was due November 21st was only in there 1wk and what you chose to refund to me was $2,81 of that which was paid. POOR BUSINESS!!!!!!!!!!!!!!!!!!!!Tracey L. | Expérience générale
Le client n'a pas laissé de commentaire.dorian d. | Expérience générale
U-Haul Moving and Storage on Washington Blvd is a hard working storage and truck rental business. The staff is on point and knowledgeable. The Eastside of Pittsburgh where this U-Haul store is located is in a very difficult area and neighborhood. Vince the Manager, Helen T. also know the area and how to deal with the residents and customers. Along with the rest of the crew the U-Haul on Washington Blvd is a valuable and necessary part of the community! I wouldn't trust my items for storage or truck rental to any place else! U-Haul Moving and Storage on Washington Blvd...You're the TOPS!!!!Sharon T. | Premières impressions
Austin kyra and ezra were all big helps keep up the good workEdward M. | Premières impressions
The office wasn't open. I didn't know that the dolly wasn't placed in the rental truck prior to leaving. There was no way that I could get one during the hours that I moved. We had a hard time getting furniture into the storage unit as a result. The employees were friendly and professional. Ultimately we got everything done. It was not an easy task though.carmen b. | Premières impressions
The only issue I had was that the power happened to go out for 2 days making it difficult to move into the storage unit....but the manager was very understanding and gave me a discount on a second unit, so I am very satisfied with this location.Benjamin B. | Online Move In
Le client n'a pas laissé de commentaire.Camille R. | Premières impressions
Le client n'a pas laissé de commentaire.Dariusz W. | Expérience générale
Le client n'a pas laissé de commentaire.Trevor K. | Expérience générale
Le client n'a pas laissé de commentaire.Britt B. | Premières impressions
Le client n'a pas laissé de commentaire.Richard D. | Expérience générale
Le client n'a pas laissé de commentaire.keyata d. | Expérience générale
AucunAnthony J. | Expérience générale
Le client n'a pas laissé de commentaire.lawrence d. | Expérience générale
Le client n'a pas laissé de commentaire.SHELIA H. | Expérience générale
El Gerente del lugar fue muy atento y amable, nos ayudo a bajar el carro de la plataforma ya que realmente lo hizo el solo, muy servicialFRANCISCO C. | Expérience générale
Le client n'a pas laissé de commentaire.shonda b. | Expérience générale
Le client n'a pas laissé de commentaire.Carmen A. | Expérience générale
Le client n'a pas laissé de commentaire.yosef f. | Expérience générale
I think it was Kevin at Washington St location in Pittsburg PA that checked us in, and was very pleasant and attentive.Richard D. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas B. | Premières impressions
Thank you so much for your help and great sevice . You all went ab9ve and beyondrobert w. | Expérience générale
Le client n'a pas laissé de commentaire.lawrence d. | Premières impressions
Le client n'a pas laissé de commentaire.robert w. | Premières impressions
Vincent and his team were very helpful from start to finish. I would recommend them to all my friends and family.Shane w. | Expérience générale
I am authorized U-haul dealer in Pgh, but due to unforeseen circumstances. I had to close temporarily, I've had to deal with the Washington Blvd. facility for over 18 months. Their Manager Vince Beviquila and Helen Terry and staff have been very accommodating and professional and have help us throughout our ordeal. I recommend them highly.Sponce C. | Expérience générale
The young man Perry was the most respectful person I have met. This young man went above and beyond his job. I hope Perry will go far in this company, he deserve it !!! If you need to rent anything from U-haul, please ask for this young man.Leslie G. | Premières impressions
Everyone was extremely helpful and I will continue to use them for all my moving and storage needs.Shane w. | Premières impressions
Friendly professional staff. Vincent and team are great. Todd Pittsburgh 15238Todd P. | Expérience générale
Le client n'a pas laissé de commentaire.GREG M. | Premières impressions
Le client n'a pas laissé de commentaire.jay b. | Expérience générale
Le client n'a pas laissé de commentaire.Fheelan H. | Expérience générale
Uhaul team was super friendly and made sure the unit was clean and ready. Great customer service! Todd PittsburghTodd P. | Premières impressions
Don't get me wrong. I love U Haul and have been renting trucks from you guys for as long as i can remember. I do have to say, the storage rental experience with you guys was not a good one. First off I reserved an outside/drive up unit but upon arrival i was informed by the girl at the office that there were no more outside,drive up units available and was given an inside 2nd floor unit and was told this the only unit available. There is a set of 12-14 steps you had to climb to get to my unit. This was excruciating having to move a three bedroom house having to climb these stairs with home furniture. This facility should be equiped with ramps. You guys supplied carts but what's the use of carts when you have to climb a flight of steps. Long story short this made for a very long and strenuous moving day and another one on the move out. Install ramps guys PLEASE!!!Ronald M. | Expérience générale
Le client n'a pas laissé de commentaire.stephanie l. | Expérience générale
Special thanks to the manager, Vince, for taking time explaining and showing the facility. We were impressed with the cleanleness of the storage as well as the bathroom available to the renters. It was cleaner than the average roadside restaurants.Sumio N. | Premières impressions
A Lot customers were just leaving junk In the building but overall it was good.Herman S. | Expérience générale
Le client n'a pas laissé de commentaire.Linda P. | Expérience générale
Le client n'a pas laissé de commentaire.Penelope B. | Expérience générale
Great service. Quick.Murat S. | Premières impressions
Le client n'a pas laissé de commentaire.Alaysza M. | Expérience générale
Your staff was courteous and helpful with every concern and questions answered efficiently. With Covid-19 they were consistent with social distancing and wearing your mask. Helen was very professional as well that particular morning crew.Sponce C. | Premières impressions
Le client n'a pas laissé de commentaire.serena h. | Expérience générale
Kevin and Kyle are tops!!!! You have a great team. Thank you UHaul~Sandra R. | Expérience générale
I wish access hours were a little longer-7 p.m. is a little early. Maybe extend until 9. I don't really want to pay $10 more a month to have 24-hour accessKristin R. | Premières impressions
Le client n'a pas laissé de commentaire.Glendine M. | Expérience générale
Le client n'a pas laissé de commentaire.Linda P. | Premières impressions
Vincent went out of his way to take care of storage needs and he redeemed my opinion after an extremely poor experience in Atlanta. Thanks for all of your help Vincent!Scott M. | Premières impressions
Staff was EXTREMELY friendly and helpful. They all made my experience a great one. I will definitely be back next time I need storage.shannah m. | Expérience générale
The store managers provided the BEST customer service ever, specifically Vince. Thank you guys so much for making my experience Stress Free!Natalie P. | Expérience générale
Le client n'a pas laissé de commentaire.oscar h. | Expérience générale
Le client n'a pas laissé de commentaire.stephanie l. | Expérience générale
Le client n'a pas laissé de commentaire.SHAWN J. | Expérience générale
Le client n'a pas laissé de commentaire.Raymond p. | Premières impressions
To Pittsburgh from Williamsport and our unit still had a "Customer ready" lock on it. No access until following day, trailer full of stuff attached that need stored asap. 7175747924.Amanda S. | Expérience générale
Vince and Michael were a great help when it came to my storage, truck, and moving-help rental customer service. The level of their professionalism was great! I will definitely be a repeat customer.Natalie P. | Premières impressions
Late fees liens too much moneykesha e. | Expérience générale
Terrible experience. The facility seemed understaffed and was chaotic. After moving out I believe my account was not closed out, then it happened again the next month after it should have been closedEthan R. | Expérience générale
We appreciated Vince's efforts at helping us secure a spot for our truck camper. His staff was very friendly and supportive as well.David H. | Premières impressions
The U-Haul was over heating. Once I got to the drop off location I was assisted taking my car off the auto tow and my number ripped off. The storage was small and had bugs in the building.Jalen P. | Premières impressions
Third rental here in recent months. I also had a storage unit. Overall the staff is friendly and hard working. Communication is good and the app works well too.Michael R. | Expérience générale
The workers are rude and not at all helpful. The storage units on the 2nd floor are hard to access, no elevator, and there were only 2 carts available. I definitely expected more and do NOT recommend.KIMBERLY N. | Premières impressions
It was greatyiriyah a. | Expérience générale
antwan and vince were very professional and pleasantOluwaropo O. | Premières impressions
I've never really had a bad experience with using U-haulALONZO C. | Expérience générale
When I visited my storage locker all of my possessions were covered in Rat urine and feces. Ruined a $2600 leather sofa and chair.Joe S. | Expérience générale
The cost of the unit was way to much!!! I went to another storage company. The price is 2/3 less. The unit is larger. The facility very comparable The only bad thing was the cost.Sandy G. | Expérience générale
I moved out of my storage June 2,2019. Not June 18. It took until June 18th for this to be resolved, after I had spoken to several people.Cynthia J. | Expérience générale
Vince and Mike did everything possible to make this simple!john l. | Premières impressions
Vincent B. (Manager I believe) was very professional, thoughtful and clearly cared about things here. I could tell he was working very hard to make things right for everyone.Michael R. | Premières impressions
Everyone was very helpful and very nice even the ones who wasn’t waiting on me I have already recommended the storage and I will definitely be back if I ever need storage or uhaul thanks so much👍tiera m. | Expérience générale
Professional Very helpful CleanSandy G. | Premières impressions
I apprecaite the fast service, the awsome storage and Vincent te Manager.Tuarone T. | Premières impressions
It was terrible. A lot of confusion and just was not organized at all. I have reached out to U-Haul corporate and have not heard from anyone and I will be reaching out to corporate tommorow.Shana L. | Premières impressions
The two gentlemen working the counter went above and beyond to assist me every time. I lost my card and they helped me promptly and with an excellent attitude. Excellent service all around!Alberto S. | Expérience générale
Ok at 1st.Saw mice 3x. Sys dwn 1/31 Rep cant c my bill. No Mgr ret call 8x 4Ques. Climate Contrl weak. My stuff froze &damaged, Mvd Out 2/2 I ovrpd online, Mgr said no prorate no refund.Spot rentd 2/3Phil C. | Expérience générale
The staff (Donald) and facility at this location are excellent. Thank you!!!Alicia J. | Expérience générale
Overall good experienceSHAWN J. | Expérience générale
Mice destroyed the majority of my things. I felt like I was paying $230 a month for storage just to go back and find things damaged and missing.Jerri G. | Expérience générale
I cannot say enough good things about my experience with uhaul at the Washington Blvd location in Pittsburgh Pennsylvania. The management and staff are excellent!!!Kelly C. | Réservation
BadKen H. | Réservation
No complaintsJerwin C. | Expérience générale
Personnel amical.SAM P. | Expérience générale
I love the staff and they remain calm during very busy settingsnadine t. | Expérience générale
Excellent service. Mark was very helpful. I would happily use this service again !!Robert C. | Expérience générale
Nice!Alicia J. | Réservation
I was intentionally delayed, given undersized rooms on three different occasions, until a upper Oung men decided to do the right thing and eventually gave.me spacious toom. This intentional delaysPETER A. | Réservation
nonejohn l. | Réservation
Unorganized staff Rude staff Took 3 hours to get unit Worst customer service experience evertroy h. | Expérience générale
It would be nice to see a pro rated per hour rate.Yasmin D. | Expérience générale
Easy access, clean, and secure.ITAY G. | Expérience générale
Worst service.They are not aware about online orders.Did not deliver on time.Rude staff. I had to waste lot of time calling customer care just to figure out about my order.They overcharge & rip u offdevdatta n. | Expérience générale
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
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