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Évaluations des clients U-Haul Moving & Storage at Washington Blvd
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Témoignages des clients récents de U-Haul Moving & Storage at Washington Blvd
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the staff always are very professional and friendly. Help with extra items need to move well stick store. Easy excess too.
Thank you ALL for making my first storage experience a great one. To the Washington Blvd crew, you were great and your customer service was AWESOME! Thank you, thank you thank you!
All of my belongings were covered in rat fieces and it was unbelievably disgusting when I went to remove my belongings and it's very unsanitary. All of my Children's belongings were ruined and I'm very disappointed.
When I moved my belongings into the faculty, the staff was friendly and very helpful. They were able to answer any questions I had, and were very professional and respectful. Over the years I’ve had my belongings in storage, the staff members I’ve interacted with were always willing to help me with any questions I had. And have always been willing to help me with many issues.
Yes I would recommend a friend to use uhaul storage!!
The owner is the best ! He make sure he take his time and work with everyone
Mr Ralph was very nice pleasant and very helpful.
It's a very busy location and they do a great job keeping everything on track. Friendly and helpful staff. I highly recommend them.
Outstanding service.
The staff was very friendly especially Ralph
The only thing I don’t like the pending hold charger on my account now my account is overdraft on my account now
My merchandise was sold in error
The facility was overrun with mice. The staff made little effort aside from putting mouse traps with poison in each unit. The response in my case to complaints was unsatisfactory.
The employees at both locations were very knowledgeable, kind and hard working to my needs. Now my only complaint is there has to be a better way for space ( leg room). My 10 hour ride was painful
U-Haul agent at the facility was not helpful I had a reservation for one price but got there and had all these hidden fees when I was told and read that with a rental the storage was free
L
Mr. Ralph and his staff provided excellent customer service for the 2 years we were renters. Any notifications we had were handled professionally. I would recommended this location to everyone!!!
I got my stuff out of the storage unit and a grand majority of my belongings were covered in rat/mice urine & feces or either had been chewed through; toys to clothes to shoes to coats etc.. Not cool.
You are sending email to the wrong address. Just because someone's name is xxxxx doesn't mean their address is xxxxx@gmail.com.. Please stop spamming people!
Manager at this location is awesome!!!!
My storage was paid in full but all of my things were still auctioned off because of an uncaring employee did not remove my room off the auction list. MY DAUGHTER AND I LOST EVERYTHING! I HAVE NOTHING
Rats and mice came into my storage facility. They ate through and pooped on all my furniture and boxes. I had to throw everything out. The staff was not helpful and said they couldn't do anything.
Very kind gentlemen at this location and professional
I am a little upset by the prices for storage and late fees. The website is not easy to navigate.
There roaches in the bathroom. Other than that, I had a good experience. The staff are wonderful. But, there were times when I had to wait extra long due to the limited number of staff. The storage
This Location is ALWAYS top shelf. I could not be happier
Everything helpful was done-especially young man on Northern parkway - he went over abd above to make sure I was safe and my truck clean before I left.
THE LADY CUSTOMER SERVICE WAS GREAT. I WOULD TELL MY FRIENDS ABOUT THAT LOCATION.
Staff friendly and very helpful.
If I could of continued to work I would have kept my space could not afford to pay for the unit
None
Great customer service
Been coming to this facilities for years.Overall friendly.
Very good experience.
None
I really like the people and their services
They Were Very Nice
Good
Great service, value, commitment
This was the worst experience in my life. I would never use your service again nor refer you to friends. Your customer is the WORST EVER. The absolute worst. Horrible. Train your employees.
Everthing was great. No problems
very satisfied with your service
You guys are great keep up the great work
Every thing and everyone was great and nice and very helpful at all times bbbbbbbnnnnnnnn
Everything was on time. Everyone was professional and truly helped make my move as smooth as possible.
Didn't tell us we needed to go to a different location so we go in the car again & then nobody was there to give access to our Ubox. Waited in rain for someone to rush over. Disorganized. Not secure.
That place Is rat Infested and the staff Is so unprofessional and very short tempered with the public....I wouldn't let my pets sleep In that rat hole and the storage prices are ridiculously to high,,
The manager Ralph was very customer friendly and supportive!
Very long lines every time ive been in there
I was never in the store, so though I checked yes, I don't know the cleanliness, hours or lighting. Working with Dale was wonderful.
Staff professional,very helpful and courteous.
Not a bad facility, kept well. Every time I came to the office there was a horrible line with just one person behind the counter. When I would call I would either get attitude or No answer.
Need more people staffed, the wait is too long to get to a representative.
Thanks
Excellent Service
I was never at the facility so those questions really don’t apply. However, my experience was not great. The u-boxes were unimpressive plywood junk, the price for delivery x2 was way too high.
Some of the people working there were very rude
I've never had to use storage before for my first time there was a great experience great customer service and a clean facility
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