Évaluations des clients U-Haul Moving & Storage at Watson Blvd

The gentleman who helped me was great. He was friendly, knowledgeable and efficient.

Not happy

Hire soneone that has a BRAIN.....

The manager here is a gem!!! My local move of household goods to a storage unit Was a daunting task, but the manager’s pleasant friendly energetic attitude was contagious, and by the time I left the store with my 15 ft truck I was ready to tackle the challenge. I’ve already told my friends he is the man to see for all their U-Haul needs.

Manager was late. Aside from standing outside in the cold waiting for employee to arrive, the manager wasn’t the nicest, even after showing up late

Keep up the good work,...

Nothing

Great experience

Awesome service

The 24/7 check in was great. However one of the employees had never seen it before and had to get help from the manager. Also, the furniture pads were not in the vehicle and so I had to drive back to the U-Haul location to get them.

well nothing special about them

Truck was overall in good condition except for the driver’s sun visor that was broken and got annoying at times while driving. But otherwise very pleased with experience and staff.

Quick and easy, friendly staff, nice equipment! Conveniently located.

Great customer service from Cameron. Thanks and see you next time.

The lady that helped my husband hook up the trailer and load my car was great! Huge help and super efficient! Thanks.

need better way to estimate fuel needed to return same level as checked out

A very clean store. Also had a very professional staff.

Great service

The new manager was very nice and super helpful!

Mr,Cameron need to keep up with his presence with the business,he has great customer service skills and great personality.

You did a excellent job

Overall it was good. However, when I got home and looked at my bill I noticed I was overcharged for the dolly I rented (charged twice). Now I have to go back to the location and fix it. Somewhat annoying and although it will get fixed things like that shouldn't happen. Other than that it was an okay experience.

People in both pickup/drop off locations were courteous, informative and helpful. The trailer is the first one I've had that had hydraulic brakes on it. I loved it. It made a huge difference when braking. In previous tows I could feel the trailer weight pushing the car forward when braking but not so with the hydraulic brakes.

I received excellent customer service. I couldn't ask for anything more.

I enjoyed driving the cargo van that I rented. It was so easy to drive. It was good on gas mileage. I had a great experience with the people and the van. I will be more than happy to use this location again.

Excellent service team. Very courteous and professional.

Location is convenient to the Air Force base. Equipment available could have used a good wash (it was free of debris but dirty overall)

Great doing business with ya'll

Real shit, the customers here are odd as fuck. The staff is good and are honest and straightforward. I've always seen some weird shit inside here but I've also never not been impressed with how it was handled.

Great staff

The location here at 1235 Watson Blvd was/is exceptional! I believe the associates name was Cameron, however he took the time to correct the other locations (590 N Davis Dr) mistakes. The Davis Drive location had the wrong type of trailer and there was no way to correct the situation either. Well not there, so we went the ACTUAL Uhaul store on Watson Blvd and everything was fixed. Many kudos to them on Watson Blvd, seriously, Cameron took care of everything and had us on our way in short time! The location at 590 Davis Drive, Warner-Robins should be evaluated, I understand it is not a Full Uhaul store(it's a drop off location or whatever) but if no one is around to solve an existing problem, then what's the answer? I Will ALWAYS recommend the Watson Blvd store!

The person ( if you want to call her that) was extremely rude. No hello. No how are you. Just “we need you to put the trailer over there”. After I parked it she disconnected the trailer. As she walked away from me she said Thank you. The Thank you was a sorry excuse for politeness. This individual needs to be fired. Bad attitude and rude to boot. I would like her fired and I want a refund for such a bad experience. I will never use U-Haul ever again. U-Haul has become the scum of rental with people like this creature working for them.

The guy Cameron is very unprofessional

The service was outstanding to include the employees.

Courteous and professional!

I received excellent customer service.

Explain the check in and check out process and return calls when telling a customer they will

the people had rude and one lady overcharged me for a extra day even when I was there at 745 am on sunday my rental was due back at 845 am and they don't open until 9 am and its taking days for a refund but they can charge your card the same day for a rental the workers are rude so I will go to a different area to get my rental never again and I want tell my friends about this location

All is good!! Bryar is doing a great job running this busy location!

Have more than one employee. They did an excellent job but I would think if they had someone to help drive the truck around, that would help them too.

Great customer service and excellent value.

The representative did not know the answers to several of my questions and was not professional. Also, I was not aware that my card was not able to be used for payment and had to pay a $100 deposit. I was extremely dissatisfied.

Great job

There seemed to be a technical issue with the computer. They're otherwise very accommodating and curteous.

This was the WORST experience I have EVER had trying to render a service. There are too many things that went wrong to name. We decided against using your storage facility.

NONE

Great customer service!

good

Thanks so very much for the wonderful Employee.

Great

None

Keep up the good work!

I told the worker I would be moving out all my things on wed when I came in that mon. My movers took majority of my items but not all. Workers took the rest of my stuff out of my unit and rented it.