Please have a manager reach out to me. I am very disappointed in uhaul right now.Vernon W.
Customer Reviews for U-Haul Moving & Storage at Wilma Rudolph
Pour nous contacter
Clarksville, TN 37040
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I relocated here from another state, I was pretty happy @ first giving the fact that I received my first month free. However that quickly went bad, I went back to check on my items and found out that my unit was infested with ROACHES !! yes roaches all over my items !!! My insurance claim was denied it doesn't cover insects !! Never againKisha P.
Need to update the computer system because they had to turn away a customer because it was down and I had to weight for it to come back up even though it wasn't a problem for me it was the idea of them loosing a customerFREDERICK B.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.ALLISON J.
Check out process was very quick and the staff was friendly enough.Thomas W.
Le client n'a pas laissé de commentaire.ERIC S.
Could not tell you if it was clean and inviting. When I pulled in I had A guy there helping me before I could even put the truck in to park. Unhooked me said they would email me the paperwork and I was on my way within two minutes. Very good experience here.Kevin A.
Rent vehicle with a full tank of gas and have the ability to give a total and other add-on options and costs when scheduling . It was a stress free experience and the staff was professional and respectful.VENUS R.
Le client n'a pas laissé de commentaire.CHRISTOPHER LEE T.
Le client n'a pas laissé de commentaire.Steven P.
Le client n'a pas laissé de commentaire.JEREMIAH J.
Le client n'a pas laissé de commentaire.Michael L. | Premières impressions
The most frustrating part of dealing with uhaul is trying to get in touch with a real person on the phone. I always spend a minimum of 20 minutes on hold. If this aspect of your business could be improved, it would help drastically.Eric B.
Le client n'a pas laissé de commentaire.Jenifer e. | Expérience générale
Le client n'a pas laissé de commentaire.Ronkesha P.
Le client n'a pas laissé de commentaire.Cherier P.
Le client n'a pas laissé de commentaire.PHYLLIS B.
An easier entrance/exit would be nice. Traffic on that street is terrible. Maybe a side entrance?David H.
Polite, fast, efficient and great service.JESUS T.
Le client n'a pas laissé de commentaire.LAUREN M.
Ensure all vehicles are serviced regularly my uhaul had the service needed light on which scared me of it breaking down. It didn't thankfully but that should be handled certainly.ROBERT B.
My storage unit looks like it got mold falling off the top of it and could get on to my itemsCherier L. | Premières impressions
Great service!Scott H.
Le client n'a pas laissé de commentaire.LISA W.
Le client n'a pas laissé de commentaire.James L.
nothing!!!â€”everyone was courteous and professional!JOANNE W.
Le client n'a pas laissé de commentaire.DIAMONIQUE H.
Le client n'a pas laissé de commentaire.Omer M.
Le client n'a pas laissé de commentaire.BEATRICE F.
Great job guys! Look forward to seeing you again!CHARLES S.
The truck was clean and ready for us. The only thing is I had ordered 2 dozen furniture pads and they came sealed in a plastic bag. We only got 9. It caused a return issue when I turned them in as the record showed I paid for 24. But truck itself was in great shape and we had no issue with it!JEAN J.
I think the app needs some work. It wouldn't let me upload my ID into the system, so I had to go inside.REGINA C.
Workers were professional and very efficient. Check-in and check-out was effortless. Would absolutely recommend this location.KELLEY J.
Le client n'a pas laissé de commentaire.KIMBERLY M.
Friendly and professional young men. Very helpful and enthusiastic!WILLIAM J A.
Le client n'a pas laissé de commentaire.SUSAN S.
Le client n'a pas laissé de commentaire.Ryan S.
Employees not very knowledgeable of the equipment. Trailer Tongue had damage that should have been repaired before renting, lights worked intermittently and were lots of ants inside cargo box.CHARLES S.
Le client n'a pas laissé de commentaire.Dennis M.
Le client n'a pas laissé de commentaire.TERESA G.
It should not take 45 minutes to take to anybody on the telephone to confirm or to make changes to a reservation. Not once but several times during the week of 24-27 may.MARK DUAINE T.
customer service rep we had was not friendly or inviting. Borderline rude and unapproachable.DONAVAN B.
Le client n'a pas laissé de commentaire.JASON D.
Le client n'a pas laissé de commentaire.GIOVANY C.
Battery died as we had just gotten everything loaded and they were not very helpfulEMILY L.
I payed 46,99 to rent a truck and other stuff after a day I get charge other amount of 50 for I dont know why . I put 10 in gas when I took it back theres no Scratches on the truck I only dirty the front map of the driver side but to charge me an extra 50 $without telling me that's really messed upIsmael G.
Le client n'a pas laissé de commentaire.BRETT P.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Jasman R.
Quick, easy check-out and check-in, easiest process of any uhaul I've been to!!CHAD C.
Ac in truck did not work properly, damages to truck not identified with x & did not receive furniture dolly I requestedJENNIFER S.
Le client n'a pas laissé de commentaire.James J.
Le client n'a pas laissé de commentaire.stephen K.
Le client n'a pas laissé de commentaire.GABRIEL B.
Cool crew of people ðŸ˜ŽAGEE G.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.Clark L. | Premières impressions
Offer military discountLaRhon H.
Le client n'a pas laissé de commentaire.marcus b. | Expérience générale
I'd like to mention how professional and courteous my rep Chris was during our visit. Very impressed, will recommend to all friends and family.JUAN T.
Le client n'a pas laissé de commentaire.Andrea E.
Staff was greatJAMES M.
Very nice people and helpfulJAMES G. | Expérience générale
The customer service here was amazing!MONICA W.
Le client n'a pas laissé de commentaire.Chantell G. | Expérience générale
Le client n'a pas laissé de commentaire.Angela S.
Le client n'a pas laissé de commentaire.SANDRA N.
Le client n'a pas laissé de commentaire.Roy C.
Fantastic employ! Great attitude!Jeffrey B. | Expérience générale
Always my first choiceAGEE G.
Le client n'a pas laissé de commentaire.DAVID P.
Excellent serviceCORDELL W.
Great serviceAGEE G.
Staff is courteous and helpful. Would recommendGeorge C. | Expérience générale
The guys here were extremely nice & very helpful!STEPHEN W.
Le client n'a pas laissé de commentaire.GERALD B.
Le client n'a pas laissé de commentaire.Christian M.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Uhaul is continuing to bill me 139 per month and I have been gone from the unit 362 for nearly a monthArllie E. | Expérience générale
Le client n'a pas laissé de commentaire.Erica L.
Excellent service on rental and return, quick turn in as well picking up the equipment.which is very important to me as I was under a time crunchSTEVEN M.
Le client n'a pas laissé de commentaire.DAVID P.
Great staff friendly and helpful !!THOMAS S. | Premières impressions
Le client n'a pas laissé de commentaire.STEVE D.
Place is very poorly lit. have to keep headlights on and flashlights to see anything. would rate this location a 3 out of 10. does NOT feel safe at this location.Bradley T.
Le client n'a pas laissé de commentaire.Steven R.
Le client n'a pas laissé de commentaire.Donald E.
Le client n'a pas laissé de commentaire.AMBER E.
Le client n'a pas laissé de commentaire.NICHOLAS D.
Staff was extremely helpful and courteous, super easy to work with.WILLIAM ANDREW J.
Le client n'a pas laissé de commentaire.RICHARD S.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Shawn H. | Expérience générale
The two gentlemen at this location deliver excellent customer service at both time of pick up and drop off. Keep up the great work!KOLBY M.
Le client n'a pas laissé de commentaire.JAMES D.
Everything was great Thanks for being there help me out a lot to have a truck available Thanks Again JOJoe O.
For some reason the trailer rattled a lot. At one point I thought it came off but all was well. Staff was excellent.CORDELL W.
Great staff!douglas H.
Service is always exceptionalAGEE G.
Uhaul contract states 26ft rental is 40 $+ 0,70 $ per mile. I drove 72 miles at 0,70 $ = 50,40 $ + the 40 $. My math that is 90,40 $ plus taxes. But I was charged 188 $by Uhaul. Uhaul employee couldn't explain the overcharge.CURTIS Z.
Le client n'a pas laissé de commentaire.AHMED M.
Very smooth return!! ðŸ™‚JAMES D.
Nothing, good jobDANIEL T.
Le client n'a pas laissé de commentaire.Rhonda B. | Expérience générale
Improve return when returning a truck . Had to wait on someone to come check and complete my return because he was helping another customer. So i had to wait!! Someone should always be there ready to receive your return.Sonya R.
Nothing everything was excellentVIKKI F.
Le client n'a pas laissé de commentaire.Keara B.
Le client n'a pas laissé de commentaire.Shawn H. | Premières impressions
Nothing yall was great and thank youDAVID K.
Le client n'a pas laissé de commentaire.SHAWN H.
Great fast service. Everything was easy and smooth. ThanksMEDGAR H.
Le client n'a pas laissé de commentaire.James T.
All staff was very helpful and nice. Storage area was clean and well maintained. With climate control my stuff stayed in perfect condition.tara n. | Expérience générale
The only issue I had with the storage unit was the insulation on the ceiling, it fell on my belongings all the time.erik e. | Expérience générale
Very friendly! And very Helpful :)Tina G. | Premières impressions
Easy to set up and access 24 hours is convenient.Jennifer B. | Premières impressions
Overall, a great storage place. Secured buildings and outside units with alarms. Cheap insurance. A little pricey but the perks make up for it.Cameron N. | Expérience générale
I had a one way rental the guy at pick up NEVER told me about a mobile drop off check in at the drop off location I had to pay an additional 20 $fee for the drop off location to check in the return of the truck this is not right at all my rental was for 2 days I returned it in 1 day but still was told I couldn't check in the truck because they already done it and charged 20 $SAMANTHA L. | Expérience générale
The Storage facility 139 is not well lit. It is difficult to see inside the space.Samantha S. | Expérience générale
The staff are super friendly. If I had to make one recommendation, it would be to seal the outdoor units to keep mice out. Other than that, wonderful location.Rick W. | Premières impressions
Le client n'a pas laissé de commentaire.NeCarla G. | Expérience générale
Mouse poop, fallen insulation that appears moldy, and more spiders than anyone is comfortable with inside my unit. I visited my unit several times a year for nearly two years and there was always more mouse poop, fallen insulation, and spiders than my last visit. These units are filthy and disgusting and cost 15 $-25 $more than any non-Uhual nearby storage facility. A ludicrous five dollar price increase to "maintain superior cleanliness standards." Military discount advertised on the website but I was told uhual doesn't do military discount. I stayed there so long because it would cost more to move everything than to leave it be but with the very clear money grab from uhaul I decided moving elsewhere to be worth it.Rebeccah W. | Expérience générale
Very friendly and helpful manager explained everything to us. All employees were knowledgeable and very helpful.Karen w. | Premières impressions
Sometimes the locks are rusted from the rain and it's hard to get into the storages. Oiling them would truly help.Farica M. | Premières impressions
I was helped by Daniel and Chase. They were both very knowledgeable, helpful and professional. I called and visited several other locations prior to choosing this one, and their help was wholly the reason for my choosing this location. Will recommend. Thank you!arik b. | Premières impressions
So far so good! Great customer service!Latrice W. | Premières impressions
Le client n'a pas laissé de commentaire.Salena W. | Premières impressions
It was simple and easy.JULIE L. | Premières impressions
Le client n'a pas laissé de commentaire.anighsia w. | Expérience générale
The insulation inside the storage unit is falling down. The computer system needs an update and service by IT. It takes way to long to load. EJ and Randy (I think is his name) were extremely good with Customer service and ensuring my needs were met. I sincerely appreciate that!Samantha S. | Premières impressions
Le client n'a pas laissé de commentaire.Darryl W. | Expérience générale
Le client n'a pas laissé de commentaire.Vickie H. | Expérience générale
Good enough tbh.Learie W. | Expérience générale
Le client n'a pas laissé de commentaire.Jenny F. | Expérience générale
Le client n'a pas laissé de commentaire.Claira D. | Premières impressions
employees are very professional and pleasant, but the place is to Congested to move around and the storage prices are to high I was able to find a place almost 30 $cheaper and had plenty of room.roderick a. | Premières impressions
Costumer service was superb, they very helpful, professional went above and beyond to help me. Thank you very much you are the best.Ursuline B. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen S. | Premières impressions
Le client n'a pas laissé de commentaire.allen w. | Premières impressions
Mice droppings all over my property and i have rented many storage units at other places in the past. Never had a problem like this before and I had a inside unit.Tashonna H. | Expérience générale
Le client n'a pas laissé de commentaire.Iris K. | Expérience générale
I actually have already recommend this facility to other people in my opinion it's the best one around. Staff has always been warm friendly and knowledgeable I'm sure that this kind of environment can only be created by good leadership.Imani W. | Expérience générale
All the employees were friendly and helpful, in person and on the telephoneElaine P. | Expérience générale
The storage was dirty and insulation was falling from the roof. The place smelled like urine.Jorge P. | Premières impressions
ExcellentStacey J. | Expérience générale
The employees at U-Haul on Wilma Rudolph very polite very informative and it was a very pleasant experience to do business with this company I have rented several trucks from them and have had several positive interactions with this companycarla c. | Premières impressions
Le client n'a pas laissé de commentaire.Heather S. | Expérience générale
Some animal got into my storage unit, destroyed my couch, recliner and 50in flat screen tv, there is nothing they could do about it because I didn't have insurance, had to buy all new stuffJaye C. | Expérience générale
Le client n'a pas laissé de commentaire.keith s. | Expérience générale
Le client n'a pas laissé de commentaire.Mark L. | Expérience générale
All the staff were excellent. The manager Kevin Chambers was very friendly, knowledgeable, and organized. He is a great example of a leader.Quiana E. | Expérience générale
Very helpfulkeith s. | Premières impressions
The only thing I didn't like about it, was that occasionally somebody would park a truck and one of the lanes and you couldn't gearound them to get to your own unit. All the isles are very narrow.eric b. | Expérience générale
Easy in and outAlice E. | Expérience générale
Never had a problem.Terence S. | Premières impressions
When we completed loading this busines closed without informing us what to do with the truck keys .We are from Nashville and the UHaul truck we were driving we had key that we did not know what to dCassandra H. | Premières impressions
Very friendly and helpful. Easy process!Andrew P. | Premières impressions
Completely unhappy with my decision to use this facility.David H. | Expérience générale
Good staff. Very helpful.Mark L. | Premières impressions
Storage had a leak which ruined some expensive household goods and because i didnt put insurance on the unit the claims adjuster wouldnt do anything for me.Spencer M. | Expérience générale
Quick and efficient check in. The 1 month free rental space is a great help.Timothy B. | Premières impressions
The door lock was broken and took significant effort to open every time. Also, my belongings were filled with sunflower seeds and other nuts by rodents during the winter. Everything else was good.Joseph L. | Expérience générale
This is my second time using the facility in a year. My furniture had rat feces on it and the boxes had feces and ruin on them. My kids mattresses had insulation on them. Field mouse was dead on rug.Nanci D. | Expérience générale
Nothing at this timerevonne m. | Expérience générale
Manager and staff are very helpful and accommodating. It made the whole process easy and efficient.Alba C. | Expérience générale
Good jobKATHLENE M. | Expérience générale
Excellent serviceLenda B. | Expérience générale
Overall a wonderful experienceLaurel D. | Premières impressions
Extraordinary service, made me feel like an important customer. it is very rare to encounter this high level of customer service in today's world.david h. | Premières impressions
S.O.Kenyetta K. | Expérience générale
Awesome customer service and all the guys was very helpful and new what they was doing!!Shannon S. | Premières impressions
It smelled horrible when I walked in the facility. There was no service with a smile. The guy had to redo the whole storage transaction and set up. The process took almost 1,5hr.Clachette C. | Premières impressions
Horrible customer serviceKatricka W. | Premières impressions
Nick was extremely helpful and attentive..Very smooth transaction from beginning to end. Thank you!!Mizpa L. | Premières impressions
Great facility with a good staff. Would use again.Phillip D. | Expérience générale
Door alarm never armed correctly. Unit had nasty ceiling insulation that fell unto our stuff all the time. Terrible mouse intrusion. Staff was nice.CHRISTOPHER Z. | Expérience générale
Didn’t catch the guys name that checked us in, he was excellentnancy c. | Premières impressions
Great staff very helpfulRick B. | Expérience générale
The staff at this location was phenomenal and went above and beyond every time I was there. Friendly and helpful, they made sure I had the information I needed.Robert H. | Premières impressions
Great place to store your thingsVladimir P. | Expérience générale
I rented a storage in 122 , metal frame at top of door was bent door would not op properly told employees, it was never fixed in my 3 month rental . Was completely stuck when I checked outRobert F. | Expérience générale
Nice customer serviceSTEPHEN M. | Premières impressions
The customer service at the store was some of the best I ever had. I highly recommend this uhaul for storage and uhaul truck rentals! Very impressedDUSTY S. | Premières impressions
You guys were Great! By far the Best uhaul place I've been.Gary S. | Expérience générale
This Uhaul location continues to impress me, sometimes the rental truck is already pulled around awaiting me, before I can step back out the door.Prestegious M. | Expérience générale
I was given a lot of attitude and I was very stressed because we just moved across the US and just needed some nice customer service. I was very upset and had to leave and allow my husband to handlebMegan H. | Premières impressions
Great serviceJermaine R. | Expérience générale
Always a professional staff, even when faced with unreasonable, challenging customers!!David E. | Expérience générale
Personnel were very helpful.Taylor W. | Expérience générale
Very friendly staff yet not very professional. A little too laid back on the job.Briana g. | Expérience générale
The only concern was the ceilings and the insulation falling and covering our belongings in the unit.Fred B. | Expérience générale
Our move into the storage unit was handled in a very professional way. The on duty personnel was helpful and we'll able to handle any questions that we had. The units were clean and easy to access.patrick t. | Réservation
every Uhaul employee I interacted with was fri8endly, professional and efficient.Jack S. | Expérience générale
I can’t say that I’m happy with the service but I am hoping my situation is rectify soonDebbie f. | Réservation
Hours of operation are very accommodatingsteven k. | Réservation
The only reason I'm taking a star away is because the access card we had never worked for after hours. Not a huge deal but tripping the alarm every time was kind of annoying. Kevin is great!!!Eric B. | Expérience générale
Had a climate control unit that was often hotter than the outside units. The system was broken for a while. The manager is very unprofessional. He was hard to reach whenever and never returned calls.Vanessa B. | Expérience générale
The workers who were present were very patient, understanding and helpful. Despite having a rude customer verbally attacking them for somebody else mistake, they NEVER changed THEIR attitude with me.Keidra O. | Réservation
Horrible customer service.Julie S. | Réservation
MerciKenyetta K. | Réservation
The ladies that reserved my vehicle and storage unit were well trained and exhibited great customer service!David E. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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