Évaluations des clients U-Haul Moving & Storage at Mt Juliet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage at Mt Juliet

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chris s. le

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The call center told me that they had the truck I wanted, so I used a credit card to hold the truck, I left the house right after that to pick the truck up, put the truck I wanted wasn't available, I drive 25 miles out of the way to get the same truck I could have got were I live at.. the call center should not be placing truck on hold that they don't have, wasn't happy about that, the people at the u haul place helped to make it right...

James K. le

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Le client n'a pas laissé de commentaire.

JAMES J. le

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HIGHLY UPSET that I could not do $60 cash & $40 on my debit card to make $100 deposit on my 1 day, local truck rental(2nd in the last 2 weeks). I currently have a climate contolled unit at that location & have spent thousands over the years at that location in both truck & storage rentals.

demetrice c. le

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Le client n'a pas laissé de commentaire.

YI QIANG c. le

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Le client n'a pas laissé de commentaire.

tyler M. le

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Le client n'a pas laissé de commentaire.

JOSEPH Z. le

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Everything was great except the sun visor on the truck was worn out and hanging low, partially blocking my vision but this also caused me to hit my head on it when I was repositioning my self in the seat to get comfortable. Just a small abrasion and a lot of swearing and I was on the road again.

PHIL K. le

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Le client n'a pas laissé de commentaire.

Edith J. le

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Le client n'a pas laissé de commentaire.

WILLIAM R. le

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Great service great rental vehicles! Not much else to say.

theresa l le

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nice and helpful staff

bruce v. le

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Le client n'a pas laissé de commentaire.

Aurick C. le

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Very courteous and professional staff. My only comment is that the digital receipt that I am e-mailed is in .png format which a lot of cel phones can't read without a special app. May I suggest sending receipts in a more universal format, for example PDF? While moving/traveling one does not always have access to a desktop computer. Thanks again for a smooth experience.

william s. le

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I can't think of anything they could do better. Service was excellent. B. Stone

Roger H. le

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The staff was very helpful, polite, and prompt.

joe s. le

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Le client n'a pas laissé de commentaire.

Greg S. le

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Le client n'a pas laissé de commentaire.

WILLIAM W. le

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Le client n'a pas laissé de commentaire.

Jack A. le

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Don't change. The service was great by the guy who helped me.

Kevin H. le

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The truck broke down on me about 2 hours into our move.

Daniel Z. le

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refund unused boxes with out receipt

Jackie C. le

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Great customer service- everyone was friendly and helpful.

brian C. le

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Le client n'a pas laissé de commentaire.

Robert T. le

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Le client n'a pas laissé de commentaire.

PAUL I. le

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The staff was quite friendly and helpful. The van was very smoky and felt quite greasy and it made a lot of noise driving around. I was afraid it was going to break down. The middle seat belt was broken.

harvel S. le

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Le client n'a pas laissé de commentaire.

Bradford R. le

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Made several appointments and store didn't want too recognize. Wanted too reschedule. Got there and he was just sitting there not doing anything. Still doing the same when I left. Sorry if you short handed but need too tell call center

Paul P. le

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Le client n'a pas laissé de commentaire.

suzanne s. le

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Le client n'a pas laissé de commentaire.

Erik B. le

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Quick service at checkout ....really enjoyed the experience with uhaul!

don b. le

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Very friendly staff and will certainly use them again, if needed

jack r. le

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Le client n'a pas laissé de commentaire.

JEFFREY S. le

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Both guys I dealt with were very friendly and professional. Had me in and out in minutes. Compared to service you get these day they were a 10 out of 10. Give them a raise!

MIKE C. le

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Le client n'a pas laissé de commentaire.

Tracy C. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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Le client n'a pas laissé de commentaire.

Tyler T. le

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Mr. Andrew and mr. Ryan (i believe) were very helpful and excellent representatives of Uhaul. The store return was simple, easy, and enjoyable.

Bill B. le

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Truck was ready and staff was prepared. I could not have asked for more.

lester w. le

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No problems? everything was great!!! Especially the guy who help me Mr. Cox's he's awesome . Does his job well! Thanks Mr.widner

Harold R. le

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Very nice facility. They helped hook up trailer, took care of paperwork, and had me on my way in a very timely manner!

Patricia L. le

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I had to wait quite a while to be waited on, and that got on my nerves. However, the overall experience was okay.

CHRIS P. le

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Le client n'a pas laissé de commentaire.

KEITH B. le

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I had the worst experience with this. I booked my uhaul in advance to avoid any issues and when i came to pickup the uhaul my uhaul truck was not available. This was a huge inconvenience to my moving day. So they gave us a tiny uhaul truck and made us make 4 trips instead of 1, also we had movers waiting and we had to wait for your team to come up with a plan. I will never use uhaul again. This was horrible.

jason c. le

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Le client n'a pas laissé de commentaire.

James J. le

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Le client n'a pas laissé de commentaire.

PAIL B. le

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Le client n'a pas laissé de commentaire.

RONALD S. le

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Le client n'a pas laissé de commentaire.

Jim D. le

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I was late for my pick up time due to a flat tire (not your problem) I had called that morning to confirm however.When i got there the had rented it to some one else.I was 45 min late.My house was torn apart and friends had taken off work to help move.Not SO MUCH AS A COURTESY CALL. Use to think of uhaul as a great place for customer service.Guess i should think again

Jim H. le

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Keep doing what you are doing. Great experience.

Nancy F. le

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Le client n'a pas laissé de commentaire.

William L. le

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Le client n'a pas laissé de commentaire.

James C. le

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Le client n'a pas laissé de commentaire.

kevin k le

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Great customer service

Cristen M. le

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Received incorrect information regarding additional charge when returning vehicle. Wasn't told uHaul had to be returned within 48hrs, instead just returned prior to opening of business on Tuesday. Received extra charge for additional day and coverage.

KENNITH G. le

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Nice guys, very helpful getting hooked up and ready for the road.

William AND De D. le

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Le client n'a pas laissé de commentaire.

lawrence l. le

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I have rented equipment from UHAUL several times over the years and across the country. I have always been happy with the service and the equipment. I have rented trucks from the Old Hickory, TN location on Lebanon road at least four times in the last 3 months. This location is one of the best run UHAUL store I've ever encountered, and I know what to look for as a customer.

Duane H. le

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Le client n'a pas laissé de commentaire.

Felix W le

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Excellent service. Friendly and very helpful staffs.

Lorenzo F. le

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Le client n'a pas laissé de commentaire.

PAUL M. le

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Exceptional service excellent and very friendly and knowledgeable

Matthew S le

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We had horrible customer service. The guys that helped us that day were rude and not helpful at all. We got overcharged for everything.

Matthew S. le

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The guys that helped us throughout the day were very rude and not helpful at all. We got over charged for everything and I am in the process right now of trying to get some money back. Horrible customer service at this location.

DOMINIQUE P le

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Phone service was poor but overall it was a good experience.

WENDY M. le

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I always go to u-haul they have the best deals,friendly service and several trucks on hand to chose from.

Chais K le

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Gave me the wrong access priveledges causing my belongings to get rained on for four hours while I waited for the GM to answer his phone. My belongings were completely ruined.

DENISE B. le

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Get the reservation correct. I am still dealing with the mistakes made at the store and it is horrible.

ROBERT C. le

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They must have a really good mentoring or training program at this location. All of the staff are young and energetic. They also know their business. I use this location whenever I can.

Debra W le

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None

Ellen K. le

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Le client n'a pas laissé de commentaire.

LESLIE T. le

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The truck we rented could have been newer. We will know better next time.

Gary T. le

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Le client n'a pas laissé de commentaire.

james b. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

JOHN L. le

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Everything went well. I will definitely use u-haul again..

melissa h. le

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Le client n'a pas laissé de commentaire.

LaTasha B. le

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Be sure the gas level is correct. I was told the van had a full tank of gas and it needed to be returned on full. I didn't notice that that was incorrect until I pulled off and was blocks up the road. It was a bit over 3/4 full but I did return it on a full tank.

RUSSELL B. le

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2nd time in 3 years I have rented a truck out of state and returned here. Both times I was charged for being a few miles and "hair" as they said themselves under in the gas. Never mind I paid $1020 for the truck AND returned it a day early.

Mike M. le

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Le client n'a pas laissé de commentaire.

PAMELA G. le

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Great Place, Great People. Highly Recommend!!

RUDOLPH Z. le

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Only place I go. Propane or Hauling

Dan H. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

david b. le

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Le client n'a pas laissé de commentaire.

Steve V. le

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Nothing to change. Fast efficient clean and knowledgeable. Awesome staff

James B. le

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The location needs to answer the phone not a call center. Only a hitch specialist at the location where the work is to be done should quote any prices. I first called in mid January and got a price for all that I wanted and the price was good. On the follow up call there was questions on your end about the quote ? When I finally get around to making my appointment I talked to someone again at the call center who seemed to know what I was talking about. This fellow said he made notes and that the hitch specialist would call me to discuss details. He did call and leave a message to tell me that the call center double booked my first appointment and he rescheduled for the day before my first appointment. The first time I got to talk to the hitch guy was when my wife and daughter showed up to get the work done. My first quote for a hitch a ball mount and ball, with brake controller, wiring and 7 pin plug was $350.00. When they showed up this quote rose to almost $600.00 dollars. All we had done was the hitch installed with ball and ball mount. My take is that uhaul's main business is trailers and storage units. Maybe it would work better if they would add hitch work appointments and pricing to there website so we would know what to expect ? If I ever have to get anything like this done again I will show up in person and get an estimate in writing, maybe then uhaul will stand by it.

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

kennith g. le

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Le client n'a pas laissé de commentaire.

sam s. le

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Le client n'a pas laissé de commentaire.

Dawn S. le

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Le client n'a pas laissé de commentaire.

Kensey B. le

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Le client n'a pas laissé de commentaire.

Teri W. le

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I always use this location due to excellent services.

Sharon S le

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Easy, efficient. Staff at Mt. Juliet were always very helpful and flexible.

Charlotte B le

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The only reason for rating is I was exhausted and It took 3 different people to find me a storage unit a get me a key card set up. Two were very courteous and thoughtful.

Ahraz R le

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Team was great, helped with packing and loading of boxes, got done a lot faster that way. And very friendly they were indeed, yes.

GARY W le

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Facility was close to my home and no problems with our storage unit.

Deborah W le

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Excellent experience. Only suggestion is not to screw doors shut without letting you know.

AMBER P le

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N/a

ANDREW P le

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Not happy with the customer service. Did not like that fact that one of the workers called my wife a MILF. Chris is professional but I suggest training the associates to be more professional.

Cynthia U le

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Worst experience Ive ever had with Uhaul. Even left message for Mgr Chris...no response

ELIZABETH H le

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My only complaint would be that you don`t prorate your units we only used a 1/2 month in August since we moved into our new house. This is our 2nd or 3rd time to use you. THANK YOU!!!!

BRIDGET M le

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I tried to get the attention of Sebastian, who was playing on his phone. He ignored me. Mike walked in. Sebastian started showing pictures to Mike. How unprofessional! Thanks to Patryk for helping me.

REBECCA D le

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Everything was excellent!

KENNETH P le

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A little expensive on rates

ALAN G le

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Great service thank you

CHAD B le

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Rain got in our unit damaged some of our things. Told worker he shrugged it off saying roof was replaced last year for same issue. No protection from water damage.

Cherie H le

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thank you for resolving issues in timely manner. I`d choose U-Box again

NICOLE V le

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Pricing was fair, but it did go up twice while I was a tenant.

TONYA S le

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Thank you all so very much! The manager and additional staff were absolutely outstanding to me, and my experience was super!! Many thanks again : Sincerest regards, T.Sims

ISLAND BREEZE P le

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Helpful staff with quick service in a well-maintained facility.

HAROLD W le

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Employees very helpful.

PAUL M le

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The staff was very friendly and the the place is very secure. I feel safe having my stuff stored there.

BRYAN P le

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Great people

ANDREA H le

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GREAT PLACE!

JERRY L le

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Management was very professional and helpful. Great job!

LAKISHA H le

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This is a great facility, I will recommend this facility to everyone

VALARII N le

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Great customer service! I would/will recommend this company to others! ! !

VALARII N le

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Great customer service! I would/will recommend this company to others! ! !

NIC V le

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Your no prorating policy screwed me. $450 for 5 days. I will never use uhaul again.

JENNIFER P le

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We used uhaul for temporary storage. It was fantastic and if we need a storage facility again we would use uhaul again.

DEMETRIUS W le

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The customer service was outstanding, Alex was very professional and courteous.

DEREK C le

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My only criticism would be that the storage door entrance magnetic card system is terrible, often having to swipe several times for system to work

ABIGAIL G le

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The worst part of my experience is that this content box is required to be filed out. I answered your survey, and I don`t have further comments.

Loren S le

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I sent a box to Mt Juliet from Santa Barbara, it was handled by me for my daughter and X wife. I told them where and what to do and it all worked out fine.

LAKISHA H le

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This facility was very nice and clean. The associates was very helpful especially Mr.A.J. he made it very easy for me and he was very helpful to me.

DAVID W le

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Going to call uhaul corporate and will never use uhaul again.

NORMAN C le

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Great people and great place to do business clean, freindly, helpful. Simply a great experience overall.

NORMAN C le

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Fantastic crew you have there, general manager was extremely helpful and kept the process stress free.

KRISTIN G le

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The staff was very helpful and kind. I will recommend and use this again in the future.

anne r le

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I very much appreciated the helpers.

Cheryl P le

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great helpful staff, arrived earlier than expected, very accommodating,

CARLA S le

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Facility is clean and staff very accommodating

Michelle I le

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The representatives were very helpful in bringing out my boxes and setting up the trailer.

RICHEY R le

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Very nice! Very clean!

TONYA S le

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Manager and staff were simply outstanding, excellent customer service and support all the way I am extremely pleased, and happy to be a customer there! Thanks so much! Sincerest regards, TS

Russel K le

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Delayed delivery

Russel K le

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Delayed delivery

LON L le

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These guys were really easy to work with and helpful for the 5 months I was at the facility

MARILYN E le

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Very profesional and friendly. It was a pleasure.

LARRY P le

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Very good experience. Just to pricy

ANDREA M le

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Kurt the manager at the Mt Juliet facility is amazing. He is one of the most caring and accommodating. He was not just kind to me but with every customer as well as his staff.

THOMAS N le

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the facility was very clean and nice.The staff was very friendly and helpful. Great experience.

KIMBERLY M le

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Only problem was billing...to use the online service you needed to pay on the exact day not early or else you got a late fee. I did not like that process at all. All else was great.

LUCRETIA B le

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Facility was clean and staff were professional and helpful.

JIM W le

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Evan was verry nice and helpfull and appears to be an excelent employee. Jim

ALICE H le

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All was satisfactory. I would use your facility again If needed.

BECKY R le

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The young man that helped us was very nice.

KEVIN M le

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Good servive staff very helpful

CAMEO B le

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Excellent Service

CHRISTOPHER T le

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The folks at the Mt Juliet / Old Hickory location are great! Very friendly and helpful. I rented a U-Box for my move to TN and could not be happier.

SYED HASSAN M le

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excellent customer service, very friendly associates.

SUSAN G le

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Kurt was extremely helpful to me and gave me lots of excellent, needed advice!

LORI D le

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We had very great service and were very helpful with our move and storage unit. I will definitely do business with them again!!!

RENITA A le

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It was a nice experience. Customer service was very helpful.

DAVID L le

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Staff has always been very helpful.

FRANK N le

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The service at this locatlocation is always good. The manager , Kurt, exceeded my expectations for customer care. Thank you Kurt!

TAMMY S le

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Moment walked in the door was greeted and told would be right with me. Makes person feel like they have been noticed and not ignored. Gentlemen who helped me were both extremely good at their jobs.

Lavinia A le

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Staff was very helpful and accommodated us when we needed more storage.

BETHANY F le

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Staff have always been courteous, friendly and helpful. I always felt safe being on the property. Highly recommend to anyone needing a storage facility.

JANET B le

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Very clean. Excellent customer service. Would definitely use again,

Paul D le

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Overall, very good experience. Employee at Uhaul location was very helpful and courteous.

JASON P le

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The storage facility and service was very good, but feel the units are too expensive.

DAVID L le

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The young man that waited on me was very courteous and helpful. Excellent service by him.

LARRY S le

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Too expensive, rates went up while I was renting, not cool

TRENA P le

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Nice, secure storage facility. Friendly service.

PAUL T le

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Rented a new storage unit on a monthly basis and staff was friendly and helpful.

CLIFF W le

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Thanks for all! Best, C Wilson

JEFFREY P le

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Fulfilled same day reservation without issues.

LANCE E le

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I thought the staff appeared to young but were very helpful.

ZADA L le

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Very helpful and friendly. Went out of their way to help me.

SHEILA R le

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I was very pleased with this UHaul Storage facility. I would definitely use it again and would recommend it to others. Great customer service, clean units, and safe place for our possessions.

DAVID M le

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Exceeds expectations in all aspects.

SCOTT K le

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Great!

RICK P le

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great staff and location. feels very secure

SUSAN P le

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I was always treated nicely by the staff here. as a Senior that always doesnt happen. So I am glad to report that at this business it was a pleasure to do business here.

MONICA W le

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Very nice, clean/accessible storage facility and a huge inventory of moving trucks/products. I would use them again in a heartbeat!

LATRINA S le

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Thank you guys, everything was great

ROBERT W le

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Great folks who went over and above to help me in my move.

ESTHER H le

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Very helpful and friendly. Very fast with helping me. Thank you.

SHEILA R le

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Excellent customer service! Thank you Kurt Cates! Very clean units! Will recommend to others!

NEW CREATION N le

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I was helped by Kurt Cates at the Hermitage Tn location He was so helpful and calculated exact amount of space needed so I wouldnt go over my budget. It all fit to a tee in the truck and the storage

LAURIE B le

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The staff is very helpful and very knowledgeable.

TERRY S le

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Every thing was clean and staff was exceptional.

LINDA H le

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Very friendly

CARLY A le

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Friendly staff, very helpful in person!

TORRIE H le

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Very quick efficient.

MISHEAL C le

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Dylan more than took care of me! He was kind and understanding and very helpful! Due to character limit I can`t express how pleased I am with my experience!

PATRICIA J le

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My move was horrid but Christopher, Andrew and the rest of the staff at the Mt. Juliet Storage was wonderful and very helpful. They went above and beyond to help me out. Great staff!! :

DANNY M le

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Everything was great Ubox arrived before set time. Staff Here are very helpful and great

JOHNNIE J le

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Very pleased

CORDELL K le

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I utilize U-haul quite frequently. This is one of the best sites I visited over the Southeastern United States.

JUDY W le

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Friendly staff good facility.

DEBRA S le

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They were always easy to deal with if we ever needed to.

ROBERT W le

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They are proactive to serve, ask and mentor newbies to the best practices of moving, storage and other related services. They were clear in pricing and did not try to pressure me.

AMANDA H le

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It was a very smooth process when it was time to move out. I can appreciate less hassle during a time, such as moving, that`s already aggravating.

JEREMY S le

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Very quality service, courteous staff!

ELIZABETH H le

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This is the 2nd or 3rd time for us to use this facility. We love doing business there and feel our belongings are secure in this facility.

KERRY H le

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I`m very displeased with the fact that if you pay your monthly fee on time and then move out before the next bill is due you DON`T get a refund of the unused portion that you paid for.

STEPHEN H le

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The facility hours could be a little more convenient.

CLIFF W le

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Everything has been perfect ... the facility, the staff and the service. Job well done and I will recommend to others for sure! Thanks much ... C. Wilson

LEE L le

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Any time i`ve dealt with the staff at this Uhaul they have been polite ad very helpful

JASON P le

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Have used this facility in the past and the staff has always been very helpful and friendly.

KAREN L le

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I`m a former customer coming back and Chris Ware,, the mgr. remembered me , awesome!

JERRY T. R le

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Very responsive

THERESA B le

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The U-Box was great on this side. I can`t wait to get all my things back in one piece. This is my first experience with U-box. The staff was EXCELLENT. Very friendly and knowledgeable guys :

CANDYCE A le

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The staff in Mt Juliet was excellent. I will definitely use them again and refer friends to them.

TODD A le

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The entire crew is fantastic!

PAUL B le

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our 2nd time using this uhaul

CHERYL A le

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There was some water leakage in my unit 1049. Table leg and table leaf has water damage.

DEDE P le

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Everything that could go wrong went wrong. From getting the wrong size unit to getting my name/email wrong, being overcharged and getting unsubstantiated late charges. And the weekend hours are awful.

JOSEPH M le

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We were very pleased with thd facilities and staff. Everyone was very helpful and friendly and made the past few months go very smoothly as we transitioned to a new home.

JASON S le

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Staff was great, facility was immaculate, and secure! If you are worried about your valuables, this is your place. Even the non climate controlled would be above all others.

LISA F le

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Why was I charged for an additional $188.58 through 10/28 and my stuff was delivered on 9/27 and picked up on 9/28 so why was I charged through 10/28 when I was done with Ubox on 9/28??

ROBERT O le

Évaluation :

Great service.

MARLA H le

Évaluation :

I can honestly say that I had some of the best customer service experiences in dealing with the staff there. The staff was extremely friendly, very understanding and very helpful.

JUDY W le

Évaluation :

The gentleman who greeted me answered all of my questions, showed me how the key card operated and took me to the storage unit.

DARRELL F le

Évaluation :

Staff members were friendly and helpful from the description of services to the walk-though of the facility and access procedures, this was a positive customer experience. Thank you -Darrell

WILLIAM C le

Évaluation :

Excellent

CHRIS L le

Évaluation :

I would gladly rent storage space from this location again if I ever found myself in the position to need to.

JILL K le

Évaluation :

this is the 2nd time i`ve used them. Staff fast and friendly. I love how clean it is.

MATHEW N le

Évaluation :

Was happy with ease of renting and closing account. I will use uhaul in future

MELISSA C le

Évaluation :

The only suggestion I have is bigger carts for use.

GREG M le

Évaluation :

Great guys to work with. Very helpful! Thanks

ROBIN M le

Évaluation :

Adam Cash Jr was wonderful! He went above and beyond to help me with my unusual situation and was very patient and kind. I know that he genuinely cared wanted to help and I appreciate it VERY much!!

MARK S le

Évaluation :

First time I have used a storage facility like this and the experience was great. The process was simple and the staff very helpful. Kudos!

GREG M le

Évaluation :

The whole staff was very helpful! Great operation.

CHEREE N le

Évaluation :

The uhaul facility in Mt Juliet is by far the mostcourteous staff I have ever encountered Adam josh and chris are wonderful. Every single time we go they are professional yet warm and friendly.

BONNIE M le

Évaluation :

Everyone was very helpful and courteous.

DENNY S le

Évaluation :

Will ALWAYS recommend U-Haul

MELANIE K le

Évaluation :

Great customer service at the old hickory location.

MELISSA L le

Évaluation :

Excellent service. Thank you! Will miss you guys!

GARY K le

Évaluation :

We would use U-Haul again

KAREN L le

Évaluation :

Always available when needed and very friendly

CASEY C le

Évaluation :

Mt Juliet team was very helpful. Smooth experience. No complaints other than the website over sells how much can fit in a ubox. We needed two not one.

JOE H le

Évaluation :

EXCELLENT

TERRY S le

Évaluation :

The staff was particularly nice and helpful. The facilities were excellent. Better than I was expecting.

BAI T le

Évaluation :

. The only reason why it wasn`t deliever on time was because the movers had trouble with their transportation. However, they did cal to let us know what happen and why they will be a little late.

MARK L le

Évaluation :

The store in Old Hickory/Hermitage is very accommodating, clean, well-stocked. I am pleased with the service we received.

JACQUELINE B le

Évaluation :

Three years continuous customer. Completely satisfied and will be a return customer. Jackie Ball, Mt Julie TN

KELLY D le

Évaluation :

very accommodating staff

MARTHA W le

Évaluation :

: very nice

ELIZABETH H le

Évaluation :

We had a great experience. Thanks.

SABRINA G le

Évaluation :

Small unit for price but better than most places I store my stuff before I would go back and try again when I need the storage space

KIM R le

Évaluation :

Main storage doors were left open - assuming someone was unloading. It was very cold outside so hard to condition a space with the door locked open. Staff was very helpful!

DOUG W le

Évaluation :

Chris is absolutely great. He is a wonderful young man.

DOUG W le

Évaluation :

Chris is absolutely great. He is a wonderful young man.

JULIE L le

Évaluation :

I live in North Carolina and had some things stored in your facility. I was able to take care of everything online and by phone. I am very pleased with the service. Julie Love

BRENDA R le

Évaluation :

They did not check to see that i had vacated the property on the day due to vacate. Then i started getting due daye notices. Anf lien notices, but the unit was emptied nov 30.

DEBBIE I le

Évaluation :

If I ever need a storage facility again you will be my 1st choice!

SHAQUITA W le

Évaluation :

Employees in TN office were wonderful. shannon oliver a great help. Will not use uhaul ever again. The call center needs extensive re training. The staff members are rude and not helpful.

STANTON F le

Évaluation :

Great

WONDA H le

Évaluation :

I didn`t like the fact that sometimes I had questions specific to the facility and always got customer service. I would have enjoyed more personalized service.

KELLY D le

Évaluation :

good experience

BAI T le

Évaluation :

we`ve move alot over the years and we`ve had our share of different moving company and storage company. But this was the easiest for us.

JUSTIN E le

Évaluation :

The staff was helpful and curtious. We felt our items were always safe and had an overall great experience.

NICOLE R le

Évaluation :

We liked it very much. It was easy and close to our house..

STANTON F le

Évaluation :

Great staff, very helpful

DEBORAH M le

Évaluation :

Group of good and helpful guys.

CHRIS M le

Évaluation :

Staff and location was great.

WILLIE W le

Évaluation :

The staff is friendly and very helpful.

MARGIE A le

Évaluation :

Again Uhaul provided excellent customer service. Thank you for making that part of my move so easy!

LIZABETH S le

Évaluation :

staff very nice and helpful

JUSTIN M le

Évaluation :

My storage unto was incredibly hot, it was unfair to claim it was Climate Controlled. Closing at 7p and 5p on Sundays prevented me from using the unit as often as I needed to.

ELIZABETH H le

Évaluation :

We have had a good experience so far.

PATRICIA C le

Évaluation :

Very helpful and friendly during each of my visits.

DEBBIE C le

Évaluation :

It wasn`t made clear to me that I wouldn`t have access to my contents after 7 pm without paying an extra fee, so I didn`t like that, but no problems otherwise.

BONNIE H le

Évaluation :

Very good. Having to swipe our card continuously when we were moving out was a HUGE inconvenience though.

CLYDE O le

Évaluation :

Bath room was not kept clean and no soap. Other than that every thing was good and we would definitely use U Haul again. Thanks.

THOMAS W le

Évaluation :

Overall, facility is good. Water fountain has warm water. First floor bathroom was very nasty.

RYAN F le

Évaluation :

An excellent storage facility

BRANDON B le

Évaluation :

I have used this location meany times and will continue to use this location to meet all my moving and storage needs. Thanks to the staff for being excellent as always.

M ANTOINETT R le

Évaluation :

I had an exceptional experience assisted by the friendly and helpful staff during a difficult and urgent time. I appreciated the convenience and the expedited service that I received. Thanks!!

ALAN R le

Évaluation :

Robin was excellant in assisting me with my needs. Great staff!

CYNTHIA M le

Évaluation :

excellent

RYAN F le

Évaluation :

Convenient, quick, clean and helpful

LATONYA S le

Évaluation :

Great

DEBRA D le

Évaluation :

Always professional and helpful

KATHY C le

Évaluation :

i am disabilied and needed assistance and got it. wonderful people there- God bless

TORRIE H le

Évaluation :

Good prices. Very well kept.

CHARLES M le

Évaluation :

Took six months to fix the light in front of my unit. The unavailablity of the units for people that work normal hours of a day shift job are extremely inconveinunt.

CHARLES R le

Évaluation :

there was a mouse poison trap inside the unit. I was told i could not remove it. The smell is exceptionally strong and I am concerned all my items will pick up the smell. Can something be done?

DERRICK M le

Évaluation :

This is a great place to store you personal belongings. I never had a single problem.

ROSS H le

Évaluation :

Everyone I spoke with at this facility was friendly and helpful. Check-in and move-in were exceptionally easy.

JIM M le

Évaluation :

The staff is always friendly and helpful.

MICHELL K le

Évaluation :

I was fraustrated because the reservation line gave me incorrect information about the unit I rented but they gentleman at the counter took care of everything and I appreciate all he did.

GREGORY S le

Évaluation :

Everytime I`ve been to this location, the staff have been helpful and friendly.

DARYL E le

Évaluation :

Excellent service and courteous interactions across the board with personnel

STEPHEN W le

Évaluation :

friendly and explained everything well...thank you

EDWARD Y le

Évaluation :

We had all our belongings in storage for four months. The staff were very helpful, polite, and very kind. Our experience with this facility was very good and we would highly recommend them.

ALAN R le

Évaluation :

Staff very friendly courteous. Have used this facility before, that`s why I went back. Site seems secure and well managed.

DANIEL B le

Évaluation :

Very Expensive

FELICE W le

Évaluation :

The staff has always been very helpful, friendly and pleasant. I would use this location again and recommend it to friends.

DARYL E le

Évaluation :

Excellent service with clear explanation, cooperation and helpfulness

LAUREN R le

Évaluation :

Christopher was very helpful. His happy appearance helped the stressful moving day. He was polite and very nice to work with. thanks chris

MELVIN I le

Évaluation :

I was not happy about not getting a refund for the three weeks I did not use. The other storage units I have used gave me a refund for the time unused.

DEBORAH M le

Évaluation :

just super service, the guy was terrific, so helpful. i just wish i had gotten his name. cudos!!!!

TORRIE H le

Évaluation :

It took less than 10 minutes to get me signed up shown to my storage unit.

DENNIS H le

Évaluation :

Excellent staff--helpful, customer focused. I felt that my items in storage were very secure.

VICKI B le

Évaluation :

Customer service was always friendly and helpful.

MATTHEW E le

Évaluation :

Great customer service!

BONNIE H le

Évaluation :

We loved having the carts there to help us move our stuff. It made things so convenient.

CHERYL K le

Évaluation :

If I am ever in need of a storage facility again my first choice will be a U-Haul facilit like the one I had. I would recommend to anyone.

TYLER B le

Évaluation :

Staff was very friendly and helpful.

RAYMOND G le

Évaluation :

n

JENNIFER R le

Évaluation :

The staff are always polite, courteous professional. I had 2 Uboxes 1 storage room while we were waiting on our house to close they went above and beyond to help us with our storage needs! A+!!

ZACH R le

Évaluation :

Very positive experience great staff

GEORGE J le

Évaluation :

Excellent customer service and access to the units. Very clean and user friendly. An excellent facility.

CLIFF W le

Évaluation :

My experience was, overall, flawless. I would say that the greatest asset is the staff! So professional and helpful.

BRIAN S le

Évaluation :

I had my 8-year-old girl with me, and the customer service rep was very friendly and yet efficient to help me get out of there as quickly as possible.

HEATHER F le

Évaluation :

Very friendly and helpful.

DEBRA L le

Évaluation :

Thank you for your excellent services. Very convenient and clean facility. Helpful and professional staff.

JULIE R le

Évaluation :

Friendly staff, knowledgeable, helpful. Renting a unit moving in was a breeze. Thanks!

SHARON W le

Évaluation :

I reserved two spaces and when I returned to take possession, it was not the same as what I had reserved. The customer should be told that exact spaces are not reserved.

PAUL S le

Évaluation :

service was excellent and the facility was spotless.

RHONDA H le

Évaluation :

A very good moving in experience. Clean facility and very helpful staff.

MATTHEW E le

Évaluation :

Absolutely the nicest storage center I`ve ever used! Great staff that provides exceptional customer service!

DAVID M le

Évaluation :

Courteous helpful staff. Really appreciate the indoor access as we had to load in a rainstorm.

EMMETT S le

Évaluation :

it was good

GARY K le

Évaluation :

Everything was good. Will recommend to others.

JENNIFER R le

Évaluation :

Rob and staff have provided excellent customer service.

GEORGE S le

Évaluation :

The staff at U-Haul Center Mt Juliet have alway been friendly and helpful. This was my third time to use them and I got the same excellent survice each time.

KAREN L le

Évaluation :

The young man that helped me was very knowledgable and quick to help me when I walked in the door. I will definitely recommend this location

PATRICIA C le

Évaluation :

i LIKED TH FACT THEY HAD SEVERAL CLIMATE CONTORLED 5x10 AVALIABLE. We ARE A SMALL FAMILY AND WANTED SOMETHING SMALL. THANK YOU FOR YOUR GREAT CUSTOMER SERVICE. CUMMINGS

ANGIE L le

Évaluation :

very friendly and knowledgeable

LETICIA S le

Évaluation :

Nice and clean.

SARA R le

Évaluation :

x

JESSICA T le

Évaluation :

I have a long history with U-Haul and as always they were wonderful and helped me out tremendously

JEANIE S le

Évaluation :

I was not told I had to pay extra for the 24hr access and not shown entrance hours.

DENNY S le

Évaluation :

Staff was helpful the location is convenient.

WILLIAM R le

Évaluation :

Excellent Service

KEITH C le

Évaluation :

The staff was very helpful.

CYNTHIA H le

Évaluation :

very good

ELIZABETH F le

Évaluation :

The staff was very friendly helpful. I like that the storage facility is conveniently close to where I now live.

FRED H le

Évaluation :

very good

TERESA P le

Évaluation :

Excellent! Excellent! Excellent! Very helpful, patient, and kind! Will never use anything but U-Haul ever again!!!!!