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Dean BCustomer Reviews for U-Haul Moving & Storage of 13th Ave
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great team all the way round!
dussi k | Expérience généraleIt's nice to walk in a find everything you need to move. Tape, box's bubble wrap, an plastic wrap. All Affordably priced.....
Mary P | Premières impressionsOctavia was very professional and hands on checking me into my storage unit !!
tasha r | Premières impressionsIf ever in need of Uhaul services these guys are amazing.
Glenda H | Expérience généraleThe equipment has been in good condition, the staff was always very friendly and helpful.
Javier N | Expérience généraleDue to hardship and unplanned events. The U-haul experience has been very difficult for me to be compliant with the policy as a rental agreement. The U-haul team have all been very friendly and understanding. They've worked with me time after time. Giving me the chance to not lose my things is, to me very important and means the world. Again thank you very much for the care and concern. Of course the patience as well.
Melissa B | Expérience généraleI can't say enough how friendly and helpful the staff were.
Annette H | Premières impressionsVery nice people who helped me to get a stroage unit when I didn't know how to get out of the Building
Raymond K | Premières impressionsThe manager was very disrespectfull and seemed to be on a power trip, I would recommend a new manger it would make the experience here better and more professional.
harrison t | Expérience généraleThey continuously locked us out of our unit even though we kept up with payments. So literally after I paid for this month I locked my self out of my unit I took the latch off and was going to put it back on but they instantly kicked us and didn't even reimburse me my money back. I don't make very much money and I'm barely scraping by so having them do that and with out giving my money back. Made it extremely hard for me this month and I have to pretend Santa miss placed my daughters letter because I can't even afford to buy her what she really wanted for Christmas.
BLADE V | Expérience généraleAwesome people!!!
moe a | Premières impressionsManager is a piece of garbage. Get rid of him and I'll tell people it's a great place, but I will never use this facility again as long as he is there. Cancelled a vehicle reservation with no notice claiming they don't do 48 hours rentals, but his staff is who booked it. No apologies and "my store my rules" is all he said
Peter G | Expérience généraleEverything was great at first I paid ahead a few months because I was moving to Reno, once in Reno I ended up in a situation where I couldn't pay for the unit. I was notified that u haul was going to be putting a lien on my unit and auctioning if my balance was not paid right away. I had spoken to brad the GM prior to this notice informing of my situation. I tried to set up a payment plan to keep from losing my keepsakes and memories and valuables I kept there to stay safe until I could get it to Reno with me. i was told that I had to pay the full balance at that time and if I were to make a partial payment I would then have 24 hours to remove my belongings from the unit which would have been impossible for me considering I'm all the way in Reno.. and at the time was homeless with no way of being able to pay the balance in full without splitting up my payments.. I lost all the things i held most dear, family photos my daughters things, irreplaceable art and collectables... All because I ended up in a difficult situation and wasn't allowed to to split my payments up to pay the balance.. and what really feels great to know is that it was just auctioned off like a week ago when I was told months ago that it was being auctioned off.. if I knew the truth I would've been able to recover my belongings like two months ago... I'm extremely unimpressed and truly saddened by this whole situation.. it's just flat out wrong. Also the last time I was at my unit there were a couple of homeless people in the building after hours pretending they had multiple units there which I know they did not..
Evan M | Expérience généraleExcellent service à la clientèle.
harrison t | Premières impressionsThe staff member was rude & swearing at customer . Wouldn't rent from this site . Anymore
JAMES B | Expérience généraleI've used this uhaul facility many times and have always had great experience with them. Merci.
Jodi S | Expérience généraleUseless staff lied to us and refused us any help with the truck or tow dolly, even when we almost got stuck in the bay. Couldn't be bothered to come even suggest how to get out. Lied about our truck return also and cost us hundreds in late fees.
Reuben J | Expérience généraleMerci
oscar m | Expérience généraleGreat experience! Thank you!
Ann H | Expérience généraleit's a bit more than I wanted to pay I like doing business with you're company you always make it right you have a good Manger hear
Gerald k | Premières impressionsWe had to leave our belongs in storage for almost two years, it was in excellent sharpe when removed. Gray experience, thank everyone there!
Ronald P | Expérience généraleCondensation dripping from an air vent above my unit caused damage to some of my paper-based belongings. A drip tray between the unit and duct could circumvent this. Its a natural occurrence, I'm not upset. Everything else has been spectacular, thank you.
Buster S | Expérience généraleIf we have to update the house again and move things out while repairs are made and store our stuff somewhere I will be going back here. I felt good about where my stuff was held while I could not see it. When my glass computer desk shattered accidentally, they came and helped us get the mess out of the hallway - they came by three times to verify that every scrap was gone for all future people walking the hallways and I loved that they cared for those coming after us. (I just wish we had brought a broom that day, we weren't yet at that point and were not expecting my computer desk to decide to give up on us.)
lori n | Expérience généraleVery clean and friendly staff
Glen C | Expérience généraleThe staff there was excellent very friendly and helpful. I know where to go next time I need a storage place.
PAUL S | Expérience généraleWas given the wrong storage unit number and when given the right one it already was occupied and had a lock on it. After waiting we had to be moved to the second floor when I reserved one on the first floor and was charged $5 more for insurance on it. The employee was nice but seemed to have no idea what was going on.
TAYLOR A | Premières impressionsMy first experience when dropping off the truck I had rented in the cities to your facility was horrid. The older lady in charge was verbally rude and loud. Accused me of something I had no control over. Other than her everyone else was good.
Jamie V | Expérience généraleGreat place. very good personal would rent from again
Dean B | Expérience généraleWorked with Bradley and had an amazing check in experience! Looking forward to moving in.
F/M Y | Premières impressionsThieves. I do not recommend. Upon being let in my storage after my lock was cut off I noticed ALOT of my stuff was missing. Clothes. Shoes. Children's clothes and toys. Several bags of dog food. I had a duffle bag of personal items left opened and gone through. When asked about my missing items i was told they dont have cameras. The only people who would have had access to steal my items would be employees. Please do not rent a storage here If you value your things.
Amber M | Expérience généraleI was always overcharged for late fees. Which I was not happy about cuz I was a customer for about three years.
Angeline M | Expérience généraleI had an issue or 2 since I've used them on and off for about a year. But they were quick to resolve it, so that's all I ask.
Zach L | Expérience généraleIn the last 9 months, the rental price has been raised. I will be moving out and finding a different storage company.
Nick D | Premières impressionsYour company, personel, equiment and services made a long move so much more manageable. Thank you for being and going above and beyond what most companies consider a standard since the pandemic began. I will reccomend your comany to anyone whom I speak with. Thank you. John Welker
john w | Premières impressionsYeah I haul storage is very awesome but in competitive markets prices is relatively high depends on the size Thanks
Balfour A | Expérience généraleHonestly the best staff in Fargo. They were very very nice and polite. They helped me answer questions and were very patient. Everyone was helpful and even asked if you need help. Moving is frustrating in itself especially when some of us have many reasons to why we are moving but to have a good attitude staff that are willing to help, honestly makes it 10 times easier. Will definitely be only renting my uhaul here. The service was immaculate.
bobette r | Premières impressionsManager and Staff did a wonderful job. Very helpful!
LEVI B | Premières impressionsWe had a good experience, except when we came to pick up our stuff to move out, the movers met us there, and there was a problem with the doors where the truck could pull into the building. One door was broken, and the other door was being fixed so the only exit we could use to move our stuff was the person door to the side. Carrying our stuff through that door across the snow out onto the movers truck added about a half an hour to the job and cost us an extra $100.
Jennifer B | Expérience généraleOnly thing is the radio was on the loud side it was kinda hard to he my family that was helping me
kevin P | Expérience généraleGetting relentless letters AFTER the bill is paid is getting realy ridiculous. Bill was paid and 9 days layer still getting a notice that it was past due. AND getting 5 letters in 1 dsy. Come on. I will NEVER recommend uhaul to anyone w this ridiculous relentless mailing of notices.
taylor L | Premières impressionsVery nice place and friendly
Dean B | Premières impressionsDidn’t have any issue
IEISHIA H | Premières impressionsNeed more larger units, but staff super helpful and friendly! Even on a holiday
Robin N | Premières impressionsThe water (lake) in the vehicle bays need to be squeegeed out multiple times a day. It gets so much it's frustrating trying to tip toe thru the water. Otherwise I liked the cleanness and helpful staff.
Deborah H | Expérience généraleThe staff was very friendly. We hadnt visited our unit in a while, they were paitient with us relearning how to access the unit. I highly recomend this location. Merci
Scott H | Expérience généraleFirst month free with truck rental. Can't beat that as we only needed a few days.
Daniel B | Expérience généraleHad an excellent time with uhaul. Thank you for keeping my things secure.
Shannon S | Expérience généraleMy only problem is that you didn't have a large enough storage unit, I need to rent 3 to make it work.
Dennis D | Expérience généraleWell done on all aspects. Thank you all.
Pearl W | Premières impressionsBiggest frustration was not being able to talk directly to the location and having to talk to a call center. I was eventually able to talk directly, which helped greatly.
Glenn B | Premières impressionsTHIS PLACE LEGIT STOLE MY BELONGINGS! I paid up my delinquent account, got 2 rounds of items then Leah "accidentally " (she was drunk again with meth use) took me out of their system and I never was allowed to get my items. Shady storage-maybe use my extra money for some rehab Leah!
Lisa K | Expérience généraleIt a big commercial storage facility, but the people are nice and friendly and it seems clean other than the pile of someone's belongings near the loading docks (for a few days).
KRISTIE B | Premières impressionsGuys who checked us in were the best! Very informative and dedicated to their job!
Chris D | Premières impressionsThe young man I worked with was very professional and nice something went wrong with my storage he tools care of it right away
DIA G | Premières impressionsLeah checked me out of my units mistakenly. She never called to tell me what happened. I had to waste ALOT of time dealing with this issue THAT WASN'T MY PROBLEM! No one told her to move me out and I am paid in full though 9/18/2022 She was super rude about it, blaming her lack of sleep. She laughed at me for asking about my unit being prorated, along with degrading me about my delinquent bill.
Lisa K | Premières impressionsI rented a storage unit for a couple months and the location, hours, and access was very convenient. Plenty of bays to unload and load--I never had to wait for one to open up. Very good security systems in place as you get a code for access and that arms an alarm on your individual unit to keep it secure. Temperature control was great. The staff was very friendly and helpful. I will definitely rent here again if I ever need a storage unit.
Todd K | Expérience généraleAlways great to work with.
LINDSAY G | Expérience généraleThe staff was great. The storage units are very clean. Would recommend we stored our son's college things over the summer and it was great!
Christine W | Expérience généraleI'm a first time user a ND I walked in there was treated as I should be was walked through it properly to shown every aspect so I ran into zero problems, only if every business could be ran l I'll le this
Bryan h | Premières impressionstheives can access your storage unit from the top ceiling is not secure , they might be on camera coming and goin but one night I stop to grab something and a guy got into the back just by pushing on the sliding door it opened for him and I said that's secure. He looked at me and said security was a joke he said he could easily get in some one storage from top just wear a disguise and they would never catchem.
greg K | Expérience généraleGreat service but not impressed with the hike in rent.
keith b | Expérience généraleExcellent service à la clientèle.
Joe L | Premières impressionsGreat staff. Thank you very much
Scott H | Premières impressionsSeems a little pricey
ken m | Premières impressionsStaff charging cards without permission, yelling at customer over phone, lack of understanding
Jessica G | Expérience généraleThe first locker I was assigned to had stuff in it. It was 730pm when I started moving my stuff in and realized their was stuff in it. The after hours number I called assigned me a new one within 10 mins. Thanks for the speedy fix.
Jessica J | Premières impressionsLeah's the best
john b | Premières impressionsLeah was great and worked with us and satisfied all our expectations.
daryl l | Expérience généraleWell accommodateable appreciate the service
Cherry S | Premières impressionsVery clean and the staff was very helpful and friendly when I called. I felt like my stuff was very safe because it is an indoor, locked system. thank you
Thomas L | Expérience généraleVery nice facility and staff very helpful
Richard O | Premières impressionsAwesome experience, staff was very knowledgeable and very helpful.
Dennis D | Premières impressionsUnit is clean, security appears to be a high-priority, staff was very friendly and fun to talk with, and the rates are affordable.
Buster S | Premières impressionsThe was a young men so disrespectful and Racist I was getting the storage unit and the truck he told me to stop using my phone it like I was her child he told me because I’m still using my phone he’s not going to be able to rent me a truck and the unit I can’t recommend this location to anyone
Nadege B | Expérience généraleStaff was very friendly and helpful. What a joy of experience.
JENNIFER P | Premières impressionsAppreciated being able to drive inside through the big garage doors and load/unload out of the weather and with good lighting. The carts were sturdy and rolled easily. Overall, the facility is top-notch.
KENDALL N | Expérience généraleI had 24 hr access until the very day I opened my 2nd storage unit and they cut everyone off at 10p. It was difficult maintaining everything until I regained my 24 access again. My online account access closed and I lost ability to control my online payments. At that point I found an apartment and started the renting process again and terminated my storage services. It was a very clean facility and convenient especially in the winter months. I will utilize Uhaul storage in the future when necessary. It was a challenge when there were a few late payments and I was locked out from my unit. When they opened it it was not just them removing the additional locks from the unit but they needed to restore the passcodes. This process held me back from getting into my unit when I had moving help with me. And the after hours couldn't help with this. I think in our day and age this is something that can be done very easily from a remote location. Merci
Corinth B | Expérience généraleEmployees need better training, Especially when it comes to listening to the customer. Very disappointing.
JENNIFER P | Expérience généraleThe person that set me up with my storage locker was fantastic! They were very thorough and took time to ensure everything met my company's needs in the contract.
Brian L | Premières impressionsI don't ever plan on using this company again! I have used Uhaul many times spending thousands of dollars, customer service is pitiful! NEVER again!
Tim W | Expérience généraleThis was the most pleasant move I have been through. This U-Haul facility is amazingly clean and well taken care of. I would use them again, If I had to move back to Fargo.
james p | Expérience généraleOnly bad thing was the fact that the restrooms were still out of order. Other then that everything was great.
kimberly h | Expérience généraleJust to let you know we really enjoyed the starch units they were well cleaned And they were well lit It was a very nice facility we enjoyed our stay with you guys
Cindy K | Expérience généraleGreat Job
patricia m | Expérience généraleNeed to communicate how to end storage unit.
Jodi R | Expérience généraleLeah and all of her employees were very helpful!
Jason I | Expérience généraleWasn't to happy that we paid a full month of rent and was there only half of the month and kinda felt that we should have gotten some of our money back. If this the cases can take business elsewhere. Since i do a lot business with uhaul
james b | Expérience généraleThe renting process online was seemingly smooth, when I upgraded the size of the unit in store, it seemed my payment wasn’t processed the 1st time, kind of annoying but not a big deal, I rented the unit towards the end of the day, so I didn’t get a chance to come back and put a lock on my unit since they close at 1, so night manager locked it (Which I appreciate the extra care) but, it took them 3 days to remove the lock from my unit for different reasons like incorrect code, no one was available to unlock it, they needed to call a locksmith, they were busy and they just simply forgot… so I didn’t have access to the unit for almost 3 full days and I had to postpone a trip out of town.
Eve B | Online Move Incompany charter
nick g | Premières impressionsThanks to all the staff; they were cheerful, helpful, gave clear directions and made sure we understood what to do at every step in the process. Having that month of storage as we moved to a new state was so important fir a less stressful move. From renting the truck to taking the final boxes out of storage it all went well- even when things didn't go exactly as I hoped with the move itself. I recommend UHaul without hesitation!
CHRISTA H | Expérience généraleLike that totally online
Nicholas Y | Online Move InLights need to be available in individual storage rooms. Hallways was bright but not enough light to see inside of your storage unit.
valerie b | Expérience généraleThis is the most professional team I have ever seen, and their facility is the best there is! The staff there are all extremely helpful, knowledgeable, courteous, and absolutely professional! I'd like to give a special shout out to Jordan! He is the best of the best! And everybody working at this facility is a star in their own right! The facility is squeaky clean and more secure than the SuperMax! I recommend this facility without hesitation! I will always be a loyal customer to this facility!
EDWIN M | Expérience généralevery clean, easy access. very friendly and helpful!
william w | Premières impressionsStaff very helpful and friendly.
daryl l | Premières impressionsAlthough a little confusion with the online check-in, everything went smoothly at the storage facility on 13th Ave. Everyone was very helpful and I was impressed with the cleanliness of the building and units.
Cathy R | Online Move InI'm very pleased and actually impressed at the whole process, plus the cleanliness of the unit/building. I cannot tell you how much that means to me, having always ran into issues with storage places. Vous en aurez pour votre argent! Ha!
Andrea E | Online Move InGreat facility. Helpful personnel and a very clean storage area.
ANTHONY C | Expérience généraleVery satisfying experience!!
cheryl w | Expérience généraleThe lady that helped me and my wife was super friendly. Clean facility, very cool inside, would highly recommend to a friend.
Aaron T | Premières impressionsI was met with great service! So helpful. Made sure I was getting exactly what I needed as a first time renter.
Ellen S | Premières impressionsThese ladies saved me from a very difficult moving situation. They really cared about getting us taken care of, being helpful with options, and honestly caring about my situation. It was a refreshing experience that helped me get through a very trying day.
MICHELE W | Premières impressionsSuper courtesy , knowledgeable and friendly associate ever at a uha !!
Nancy M | Premières impressionsWe received a free month of storage with a rental of a Uhaul. I had emailed them regarding the charge for the next month, since the paperwork stated that they would be using an ACH. They never emailed me back and I received 2 late fees on my account, which caused my storage to also be locked by them. I received a phone call 3 weeks later saying they would remove the fees from my account if I paid them that day. I was furious when I found out that they had tried to charge my mother's credit card, the payment used for the uhaul rental the previous month. We did not agree to have this account charged and I told Shawn, management, that it was not ethical to charge a card without the owner's permission and asked why they waited 3 weeks to call and not reply to the emails. They apologized and then took my payment, but my storage room remained locked for a day and a half with their lock so I was unable to access it. I called and asked why this was and the person who answered said that it was his manager's fault and asked if I made the payment online. When I came in to close my storage I also had to wait over 20 minutes because the same guy left the other employee by himself at closing with a line of customers. This was by far the worst experience I've had with moving moving storage. I will not be doing business with Uhaul in the future.
Lindsay F | Expérience généraleI wish i could store my motorcycle in it... there would be plenty if room to fit it in the elevator and down the hallways. And i couldve laid down plastic for preventative measures against oil leakage.
KEENAN R | Premières impressionsNo problems. Very satisfied with the facilities, especially glad to have the indoor unloading area, it was VERY hot outside that afternoon. Haven't revisited our unit since the first "storage" day, but it shouldn't be a problem when we do. Glad to have the anytime access.
william k | Premières impressionsReally appreciated the indoor loading/unloading area, the carts, and the elevator. The convenience of creating a reservation online and having a lock already placed in my unit was also appreciated.
Shayleigh O | Premières impressionsLeah rocks!! I have rented a truck twice from this location and both times I was short in my estimate for how long I would need the truck. Leah was totally super awesome both times and took really good care of me. I got all my fun fun moving done and on top of it she made the parts she could very painless. I totally recommend coming here for any service they offer.
tyler a | Premières impressionsStaff at storage facility was very helpful and friendly. Keep up great job!!
ANTHONY C | Premières impressionsStaff in Fargo went Above and beyond to help me.
Charity W | Premières impressionsThe unit was pretty gross and had a full rat trap.
RYAN P | Premières impressionsThe constant emails nagging me to submit a review was less than pleasant. I get enough of that at home, I don't need it from my storage facility, too.
John S | Premières impressionsEveryone is so nice and polite very helpful and I answered all the questions that I had I do have to say that the 13th Avenue U-Haul employees are very kind and helpful you don't find that everyday so thank you for everything that you guys do keep up the good job and I tell my friends and family and I send them your way when they need storage
TACINCA L | Premières impressionsI was very happy with the Service, I'd definitely recommend them to anyone. I'd like to be considered for a job offer, going to speak with tge manager when I get there today
HAROLD L | Premières impressionsFabulous....great site and staff
kim j | Expérience généraleClean store, friendly service, professional staff, and always very helpful.
Kelly P | Expérience généraleHaving the moving carts was a big help
Dave B | Premières impressionsThe lady checking us out was in a hurry and couldn't answer our questions.
KENNETH J | Expérience généraleEveryone was friendly and helpful.
Karl S | Expérience généraleVery helpful, friendly, and professional. We have rented from this U-Haul facility many times before, and we have always been happy with the service and friendly staff.
Kelly P | Premières impressionsEverything was processed very quick.
TAWNYA C | Premières impressionsThe unit i rented was supposed to find all of my apartment i couldn't even use it because it was so small.
Bridgette K | Online Move InFrom Heather's mom who drove the truck: I first turned the trailer and tow dolly into Dahl's Mini Storage. The owner had to catch a flight for a family emergency so his area manager, Scott, took over. The men I'd hired to unload the truck locked my keys in the car. Scott bullied me and essentially said that if I didn't get it done immediately, he'd take possession of my things. I even offered to pay for another day and he said "no, just get your stuff off the truck". I called corporate and the woman there heard him. She said that to help, she was going to send me to another place to drop the trailer and it didn't have to be in until Sunday so I'd have time to hire someone else. (Scott scared them off) I asked about the charge and she said there'd be none because it wasn't my fault. I was so upset and shaky that I fell out of the truck when I moved it elsewhere. I was hurt and 911 had to send help. I'm still in excruciating pain. I was bawling while emergency services helped me. I've never been so upset. This is like a bad nightmare. I turned the trailer in a day early and received a bill of over $250 the next day. We already paid almost $200 over the original cost at Dahl's (and almost $80 for a storage bldg) and this shouldn't have cost anything. I've never had anything like this happen with UHaul. You're usually professional. I'm shocked and angry. The Uhaul place on 13th Street is the total opposite of Dahl's. They're kind and helpful.
nancy m | Premières impressionsMy locker was broken into. The cop already knew how before he even saw the locker because he said they had already been there multiple times for the same thing. So that tells me the staff knew and still fails to inform tenants. No one ever tried to reach me from uhual. The cops have still never recieved any footage to help with their investigations.
curtis w | Expérience généraleone rear access door is currently not closing all the way which leaves the alarm going off.
Patrick P | Expérience généraleWill continue to use U-Haul in the future.
todd w | Expérience généraleI had 3 storage units. It was not explained to me that the alarm would be set when one unit was closed and the other units were still open.
Colette A | Premières impressionseverything was great
Angeline M | Premières impressionsEverything went really, really well until I went to try to get into Bay 3/4. I wasn't told that the bay doors were locked and I didn't know how to get in. I went back to the office but no one was there to help (busy smoking out front) so I watched the monitor to see what other people were doing and I figured it out on my own. I would have preferred someone explaining it to me correctly the first time.....that I needed to enter my code twice in two different spots to get in. Otherwise, it was a very positive experience, just 30 minutes of crazy frustration.
Janell S | Premières impressionsThe manager Leah was awesome throughout my entire rental period!
Celeste H | Expérience généraleAFTER I moved out (and staff was aware) I received a late payment notice for the unit 2 weeks later!
Barbara F | Expérience généraleEveryone except the GM was friendly and pleasant.
Susan E | Expérience généraleMy move out request took several weeks to be confirmed, which was not expected. The facility was very clean and easy to access.
Sophia G | Expérience généraleLoved the inside loading and unloading
CHRISTINE P | Expérience généraleBetter communication is needed to explain the keypad security process for coming and going
Jamey R | Premières impressionsSuper easy!!
Sharyn B | Premières impressionsSuper super clean storage units very easy to access
Angela B | Premières impressionsS.O.
Nicole S | Expérience généraleVery clean and well maintained facility.
Jackson H | Expérience généraleExcellent service will use again thank you
Broderick T | Expérience généraleWonderful staff and customer servie.
Rita R | Premières impressionsThe staff were all so helpful and friendly. I'll definitely use U-haul again in the future. Merci!
Eric L | Expérience généraleVery impressed by the cleanliness of the facility and how helpful the staff are with questions.
Verlane H | Premières impressionsHad a miscommunication I'm canceling a storage unit, but staff was very helpful in helping me to correct the error. Very glad to have helpful people during a move!
kyler r | Expérience générale.
donald h | Expérience généraleNew, clean, helpful staff
robert a | Premières impressionsHaving the storage unit free for one month with truck rental eased the burden of moving so incredibly much. I will come back to uHaul time and time again because of that.
Chris K | Expérience généraleCould not be more convenient!
Charlotte H | Expérience généraleTook several attempts and several different employees to cancel the storage rental. Extremely unprofessional staff that took $104 out of my pocket with no regard to refund me the month I did not use
Daniel S | Expérience généraleClean storage units and great security. Staff were very friendly and helpful.
daryl l | Premières impressionsThe gentleman working were friendly and helpful.
Caroline F | Premières impressionsExceeded expectations in all ways. After hours phone calls were answered, facility was very safe and secure. No complaints at all, highly recommended.
lindsey g | Expérience généraleVery happy with everything
Jaci O | Expérience généraleExcellent. Friendly helpful staff!!! Will rent again from uhaul
Tina J | Premières impressionsGreat customer experience
Michelle R | Expérience généraleVery good service. Very good location. I feel very safe keeping my belongings there.
Wesley C | Premières impressionsWas treated unfairly and rude one minute into meeting with an employee. Was told our service dog was not allowed in the storage unit. She said the dog would poop and pee all over. Discrimination!
camie j | Expérience généraleExcellent, clean, modern facilities. Lots of equipment to use to move your things safely and the nicest facilities I've ever seen
Daniel B | Premières impressionsLeah was so helpful and accommodating! We were so happy we received our first month free! The storage units are so nice and easy to access.
Amiee H | Premières impressionsThe staff at uhaul are very nice
Broderick T | Premières impressionsStaff was very helpful and answered all my questions
larry l | Premières impressionsLe personnel était amical et serviable. Pod was staged indoors for unloading and ready upon arrival. Overall a great experience at Fargo.
Alexandra R | Expérience généralethe staff was wonderful and very friendly and understanding the manager was really respectful and helping in my situation I appreciate there hard work and every thing they do to keep things in order
Nicolaus B | Expérience généraleVery helpful
BRIAN L | Premières impressionsThe staff here are friendly and very helpful. They were able to clarify and explain all the details i was looking on, for storage rental units.
VENKAT S | Premières impressionsI will definitely use this uhaul facility again if needed they was very helpful and understanding thank you so much for everything
Rashon J | Expérience généraleThe manager spokepoorly about another employeethat helped me complete myreservation for the van I needed. That was very unfortunate because the first employee I encountered was both nice and helpful
Duane T | Premières impressionsSuper happy!
Jaci O | Premières impressionsVery clean facility.
ken H | Réservation