Évaluations des clients U-Haul Moving & Storage of Ahwatukee

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Ahwatukee

Cote générale :

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Fred F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Scott P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

George B. | Premières impressions |
Évaluation :

Excellent service

Carol A. | Expérience générale |
Évaluation :

I did not rent a unit.

Michael D. | Premières impressions |
Évaluation :

Great, efficient service; Thank you!

Anneka O. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Sheron H. | Expérience générale |
Évaluation :

I would rate staff as excellent. The place was clean and mostly was fantastic. They had convenient dolly’s to assist with the moving which was much appreciated. The storage was clean and they even had pest control boxes in the unit. The only issue I had was that I had paid for 24 hour access but did not have it and drove over 40 min with a load to put in storage and couldn’t get in. We finally learned the day I was moving out that apparently someone else had the same code as me so that was impacting my key code access. I called U-Haul Customer service that night and they informed me only the manager on site can adjust access but they were already closed so they were not able to assist me. They really need to have someone available 24/7 that has the ability to fix such issues because this really did cause quite an inconvenience for me. Also, they should have some check and balance in place so the same access code can’t be picked and so my situation wouldn’t happen to anyone else. This seems to be more a U-Haul problem vs the local staff problem. The local staff was fantastic, helpful, and very friendly.

GAGE R. | Expérience générale |
Évaluation :

Best around

DAVID H.
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All was great! Arrived with no reservation and was out the door in 15 minutes.

Reginald H.
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Nothing,everything was great!

terri N.
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Le client n'a pas laissé de commentaire.

Ola M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Zakila J. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sarah S.
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Le client n'a pas laissé de commentaire.

NEAL B.
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Jenna was great.

RENA O. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Hanoch V. | Expérience générale |
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Nice place to store your stuff ,The people are nice and friendly .

Pete R.
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Thank you for theoverall superior customer service !

anita j. | Expérience générale |
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Very helpful and knowledgeable and professional. Would definitely return when and if needed.

james h. | Expérience générale |
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Le client n'a pas laissé de commentaire.

ADAM O.
Évaluation :

Both ladies who helped me did a great job. I appreciate the lady in the end who came out with me to do a quick walk around the van to make sure it was in good shape. I know I'm being paranoid but I just like to make sure everything is in order. Thank you.

JENNIFER L.
Évaluation :

Nothing. Everyone who works there is great!

NOSHIN R. | Expérience générale |
Évaluation :

Jenna Buck is AMAZING at the ahwatukee location -- so is HANK! I feel very grateful!

Orlando M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

STEVEN S.
Évaluation :

Excellent customer service. Renting a cargo van was a pleasure. Thank you

Robert K. | Premières impressions |
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Henry , was extremely helpful and professional. He is a great representative for UHAUL Give him a great holiday bonus...

Alohna A. | Premières impressions |
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Everytime I've used uhaul the experience was always exceptional! The staff is friendly, professional, and I'm always taken care of in a timely manor.

Laura E.
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Le client n'a pas laissé de commentaire.

DIANE S.
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I have used this location several times prior - the staff was excellent and very nice BUT the truck I rented was awful and should be taken out of service. I could not move the seat forward and had to seat forward in the seat which causes unsafe driving. It cleaned with a Clorox wipe and the steering wheel and seat were filthy filthy dirty. The viser was broken and hanging The doors do not shut well unless you slam extremely hard the outside of the truck and windows were very dirty. In the environment where people can get sick — this truck is a lawsuit waiting to happen for uhaul. I went 32 miles and had to add back 2 gal of fuel. It's a gas hog — it rattles so bad you can't hear anything else when driving - this truck is a car accident waiting to happen. A total liability. I have previously always rented much newer well maintained vehicles at this center. I dropped the vehicle back after just a few hours very disappointed and left feeling like I deserve some of my money back 😏. Dsanchez37@cox.net

Sarah M.
Évaluation :

From the time i first called to dropping the truck off, everyone was so friendly!! I spoke with Emily on the phone a few times and she was awesome!! Then checking the truck out, Hank or Henry (can't remember exactly) went above and beyond to accommodate us! He was very happy and very friendly, which made moving in Arizona heat, mid day a lot less miserable! He was informative and seemed very knowledgeable about everything we asked. He was great. Service was still great All the way to the time we checked the truck in. The girl at the front desk (24hrs later) was extremely proficient, super nice and made check in a breeze!

SUZAN T.
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Le client n'a pas laissé de commentaire.

Francine L. | Premières impressions |
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The Ahwatukee Uhaul on Chandler Blvd has always had pleasant courteous employees that are extremely helpful.

Salvatore C.
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Le client n'a pas laissé de commentaire.

LAWRENCE T.
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Le client n'a pas laissé de commentaire.

CHARLEY S. | Expérience générale |
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Excellent customer service!

Joseph L.
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Hank was very helpful and fast.

Rob B. | Premières impressions |
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Your staff is very friendly and helpful.

Stephanie P.
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The location was great. I do however have a problem the advertised pricing of their trucks and mileage during reservation. I will not choose uhaul again as a result.

brant w. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Richard B. | Premières impressions |
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All the workers are very friendly. Move in was very pleasant. Will be there for awhile.

TERRY H.
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Le client n'a pas laissé de commentaire.

Dyllan S.
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Nothing. Top notch customer service.

Gina J.
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I do not see anything to improve.

TROY S.
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Everyone was super nice. Process was efficient.

NICOLE J.
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Could not have been an easier experience. Great service. Thank you!

Brett D.
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Very friendly and helpful. Will return with all my moving needs

Francisco O. | Expérience générale |
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Very easy to do business. I made my reservation online, super easy.

Gordon B. | Expérience générale |
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The staff was very helpful and kind as well as very professional.

JUDY K. | Premières impressions |
Évaluation :

Good place to have a storage.

Benjamin T.
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The online system did not work well. I have had not so good experience with U-haul customer service in the past, but U-haul in Ahwatukee had good customer service. The lady took care of me when I had problems with online access. Then when I returned truck, site was not working.

frances M.
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Le client n'a pas laissé de commentaire.

Christopher R. | Premières impressions |
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Outstanding service and will definitely recommend to others !

Jorge A. | Online Move In |
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Le client n'a pas laissé de commentaire.

GARY S.
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Le client n'a pas laissé de commentaire.

Wayne J. | Premières impressions |
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If I get Covid you fail all ratings. The air flow in your office is screwed and the drop shields are vibrating wild. No covid protection there.

Rebecca L. | Online Move In |
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The owners/operators are amazing! I highly recommend this facility to anyone. They're fantastic, individually and the business as a whole. They personally contacted me to inform me about the road construction which- truly affects limiting the route to the establishment. The truck was very well maintained, and thoroughly cleaned for COVID standards. I genuinely enjoyed working with the owners and I will use them in the future should the need arise, without hesitation.

Patrick F. | Premières impressions |
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You guys made it easy. But I need a larger space, can I swap my current one for a 10x8x10?? I'll just call in the morning. Thank you, Pat

Pepper H. | Premières impressions |
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Thank you for making a stressful situation effortless and easy. Love you guys.

Kevin C.
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Le client n'a pas laissé de commentaire.

Robert D. | Premières impressions |
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I have had very good experiences with U-Haul. I will be using them several times more this year.

sherie h. | Premières impressions |
Évaluation :

My experience yesterday was not satisfactory. I was unable to un load my unbox into a unit and am now having to wait until monday for another manager to come and move the box so it can be unloaded. The person that first helped me, it was his last day and you could tell he did not want to be of any assistance. Every one else i spoke with including jenna who was learning the new location was helpful and i am sure this will get resolved

MARK K.
Évaluation :

Customer service was on point. Very friendly and courteous. Quick to get me in and out. One of my best experiences so far. I don't remember the gentleman's name who helped me, but he has a cool tattoo on his forearm. You better make sure you keep this guy around.

MORRIS D. | Expérience générale |
Évaluation :

The location was not flexible at all to provide some type of refunding when I had cleared out the facility on Sat June 28th not realizing that the auto payment for July was processing on June 25th. I could not move everything on in middle of the week. I will not recommend this location for this very reason. Otherwise, the space itself was good. I had been there a few years with no payment issues and there was no willingness to accommodate this single request. I contact location management, call customer service, and spoke with customer service manager. No one was willing to be accommodating for a reasonable request. That’s not acceptable customer service.

Tim C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

VINCENT G.
Évaluation :

The guy that ran the was amazing. Great customer service

ADEMIRA P.
Évaluation :

Stephen Owens gave us exceptional service!

SUHAIB Z.
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I forget the gentleman's name that helped me but he had phenomenal customer service! Great attitude, very friendly and helpful. I will definitely use this location again for the service alone.

Nader S.
Évaluation :

Upon returning the van, there was no parking spots. Had to wait for 20 minutes to get the service rep to come out and accept the vehicle. Please have a designated drop off spot, so the customers can drop off the vehicle there. If it was after hours, I did not know what to do.

Terrance M.
Évaluation :

Rented a small box truck. It would have been nic if it had a built-in ramp like some of your larger ones do.

Randi W.
Évaluation :

The gentlemen that helped me was wonderful!

David P.
Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer L. | Online Move In |
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Excellent customer service at Location

LAUREL L.
Évaluation :

Your staff was very nice and helpful

TOM S. | Expérience générale |
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This storage facility met our needs well. Convenient to home and climate controlled. Would use this location again if needed as this was already our 2nd or 3rd time using this location.

AMIR MASSOUD A.
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Le client n'a pas laissé de commentaire.

JULIE W.
Évaluation :

You advertise your truck rental for 19.99 plus $1 dollar per mile. I had the truck for 2 1/2 hours, I was charged $71... absolutely ridiculous... and false advertising. I will never use Uhaul again.

Jennifer L. | Premières impressions |
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Customer service was fantastic! He was very nice and helpful. I'm sorry I don't remember his name.

JACORE B.
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Le client n'a pas laissé de commentaire.

Andrea B.
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Le client n'a pas laissé de commentaire.

Mark S.
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Very nice people. Friendly.

Charles B.
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Check out and check in, very efficient.

Anthony R.
Évaluation :

one of few places services was or should say "direct& simple" non of this referring to someone then some sone way it should be

John O. | Premières impressions |
Évaluation :

very friendly staff, easy access to storage unit. An excellent experience uhaul! Thanks again.

David M. | Premières impressions |
Évaluation :

Dominica was very friendly, helpful and knowledgeable. Did s great job referring a crew to Addis with unloading the truck.

DeAnna P. | Premières impressions |
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Very easy process.

JOHN S. | Expérience générale |
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Great staff, helpful beyond expectations!

Manuel J A.
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Le client n'a pas laissé de commentaire.

Joe Ann L. | Expérience générale |
Évaluation :

Convenient location for storage and the staff at Ahwatukee Uhaul are absolutely wonderful!

SALTHANIEL H.
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Le client n'a pas laissé de commentaire.

Stephanie O.
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Le client n'a pas laissé de commentaire.

Beverly Y.
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Le client n'a pas laissé de commentaire.

Larky H.
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Le client n'a pas laissé de commentaire.

Carmen M.
Évaluation :

Great customer service and van was clean and ready when I arrived for pick up

Joseph M. | Expérience générale |
Évaluation :

I loved working with the staff over the last two years and will have nothing but good things to say about their help and service!

Susan W.
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The young man who checked out and then checked the truck back in was very helpful and friendly. Excellent empolyee!

Kelly L.
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Both members of your personnel were extremely pleasant and helpful.

michael Z.
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Le client n'a pas laissé de commentaire.

Ferdinand V. | Premières impressions |
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Le client n'a pas laissé de commentaire.

David W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kathy S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jerrin W.
Évaluation :

Check in/out staff was excellent and truck was surprisingly cleaner than most uhauls I've used

DAVID R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Amando A.
Évaluation :

Le client n'a pas laissé de commentaire.

Tracy H.
Évaluation :

Need no improvement personal was very helpful

Debra P.
Évaluation :

Friebdly

James B.
Évaluation :

It went very smoothly

Andy H.
Évaluation :

Good customer service

Darrius B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mark B.
Évaluation :

Great customer service and smooth transaction from the start to returning the truck.

Chamitria H.
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Le client n'a pas laissé de commentaire.

Erica G.
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Le client n'a pas laissé de commentaire.

Marc A.
Évaluation :

$90 for the 3 hours I used the truck and dolly is pretty stupid. Other than that the employees are awesome.

Bradley M.
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Le client n'a pas laissé de commentaire.

Anjara A.
Évaluation :

The staff in this location is awesome!!! Thank you so much! It has been an awesome experience moving with U haul

JAMIE C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Thomas S.
Évaluation :

Dominica did a fabulous job!

abbie A.
Évaluation :

The young man helped me so much. Great customer service!!!

Il D.
Évaluation :

Le client n'a pas laissé de commentaire.

Juan R. | Expérience générale |
Évaluation :

-

Robert G.
Évaluation :

Both the check out and check in agents were amazing. Great guys, understanding and very helpful.

Jessica C. | Expérience générale |
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Overall great easiest experience that we have dealt with by far!

GARY S.
Évaluation :

Le client n'a pas laissé de commentaire.

Amelia T.
Évaluation :

I have moved 9 times in the past 3 years. This location and staff were the kindest, friendliest, most professional team I have ever come across. Amazing.

Msfarra H.
Évaluation :

Great service

Dean A.
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Le client n'a pas laissé de commentaire.

Casey S.
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Le client n'a pas laissé de commentaire.

Michael R.
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Le client n'a pas laissé de commentaire.

Bradley O.
Évaluation :

Both guys we spoke to picking up/dropping off were very friendly and helpful. I would definitely use them again. Thank you for the great customer service.

MATT H. | Expérience générale |
Évaluation :

Everything was great, thank you for the help.

Freddie R.
Évaluation :

Great staff keep up the great work ... will be back to this location. Thanks Carroll

Shawn M.
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Le client n'a pas laissé de commentaire.

David R.
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Le client n'a pas laissé de commentaire.

Perry M.
Évaluation :

Thank you for a wonderful experience

Bill C. | Premières impressions |
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Taking care of all my moving needs. Provided the correct storage size unit for my needs. Informed me of all my options.

Antonio V.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

Gina B.
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Le client n'a pas laissé de commentaire.

Larry G.
Évaluation :

Dont care for the rudeness of your 1800 customer service. Threatening me with a 20 dollar fee cause your new app regime sucks ass. Long time customer definately taking a break from uhaul....probably done.....thanks for making the decision so easy.

Angela I.
Évaluation :

The staff is friendly and efficient. We rent from this location several times a month and have always been very pleased with the service and attention.

Jamal G.
Évaluation :

Le client n'a pas laissé de commentaire.

JEAN J.
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Le client n'a pas laissé de commentaire.

Sandra S.
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Le client n'a pas laissé de commentaire.

Amir Y.
Évaluation :

For right now there is nothing to improve you guys have Excellent customer service, smooth pick-up and drop-off process ,friendly staff and very fair fees. what else we want

Michelle F. | Expérience générale |
Évaluation :

Thank you!

Jennifer S. | Expérience générale |
Évaluation :

The manager (Dominica?) was extremely knowledgeable and helpful with storage and the trailer hook up. She went over/beyond making a stressful situation smooth and problem free. Thank-you!!

Tamara J.
Évaluation :

Le client n'a pas laissé de commentaire.

Noel D. | Expérience générale |
Évaluation :

Good place, good hours good staff

Frederick A.
Évaluation :

Excellent customer service. I felt well supported, and that the provider went out of his way to make my happy. The truck I used was a great vehicle for my needs.

Kristina Y. | Expérience générale |
Évaluation :

Only complaint really is The climate controlled units are supposed to below 85, it was right at 85 the past few months which made it a bit stagnent, and a little warm but overall the experience was ok

Kimberly B.
Évaluation :

Le client n'a pas laissé de commentaire.

Dale L.
Évaluation :

Le client n'a pas laissé de commentaire.

DALE L.
Évaluation :

Le client n'a pas laissé de commentaire.

David H.
Évaluation :

Can't think of a thing. Van was very new, clean and spacious. I've rented from this location before and have sent friends in to rent on different occasions.

Sophia A.
Évaluation :

The couple that oversees this location is awesome, very customer service oriented. Very nice!

John T.
Évaluation :

Le client n'a pas laissé de commentaire.

Tim J.
Évaluation :

Kale helped with the last item to put it in storage for us, we offered him twenty dollars for the help as we were exhausted from the move. He refused the money and said , it's just the uhail way, thank you Kale for going above and beyond to satisfy a customer. WSU to go.

Carolyn D.
Évaluation :

Very friendly and fast check in st the desk.

Morgan H.
Évaluation :

They charged me so much for a truck I only had for 4 hours. No one explained the charges to me or told me that the price I was paying when I picked up the truck was only an estimate. I FEEL LIED TO AND TAKEN ADVANTAGE OF.

Ty T.
Évaluation :

Le client n'a pas laissé de commentaire.

Darnell L. | Expérience générale |
Évaluation :

Great office staff. All ways willing to help

RONALD D. | Expérience générale |
Évaluation :

Great facility with convenient hours

Mike T. | Premières impressions |
Évaluation :

I didnt feel rushed and all questions were answered

lisa c. | Premières impressions |
Évaluation :

This store is the best ! Awesome customer service and extremely helpful.

Adrianne M. | Expérience générale |
Évaluation :

No hassles, only needed for a month and it was a smooth transaction. Great staff.

David G. | Expérience générale |
Évaluation :

Great customer service! Friendly staff.

abraham c. | Expérience générale |
Évaluation :

Amazing customer service from from office Don’t remember the 2 lady’s name but amazing service

natalie b. | Premières impressions |
Évaluation :

they are so nice!!!!

Elba C. | Expérience générale |
Évaluation :

Very accommodating and helpful all the time

John N. | Expérience générale |
Évaluation :

I wish all businesses had employees like yours.

richard b. | Expérience générale |
Évaluation :

The managers were great... Very helpful. They made sure we had everything we needed including plenty of water to drink. After 2 years, our belongings were just like the day we put them there.

Heather S. | Expérience générale |
Évaluation :

No comment

Keith P. | Premières impressions |
Évaluation :

Everyone was polite,courteous, &. Efficient. Facility neatest. Cleanest,of any U Haul location I have patronized. Keith Peterson

Martin G. | Premières impressions |
Évaluation :

The staff was very helpful and accommodating. I had some issues with the amount of things I needed to store. And they were very helpful in finding a solution.

Mark Anthony B. | Premières impressions |
Évaluation :

Dominica was amazing !!! That’s all that need to be said

Russell Y. | Premières impressions |
Évaluation :

Great service Quick and easy

jim g. | Expérience générale |
Évaluation :

Delightful owners. Friendly and competent.

Anthony F. | Expérience générale |
Évaluation :

All the staff are friendly and helpful, going out of their way to ensure a great experience.

JIM G. | Expérience générale |
Évaluation :

great facility...great support from the staff!

Shellie P. | Premières impressions |
Évaluation :

The team was very helpful and kind.

Dave F. | Expérience générale |
Évaluation :

Good value for the price, nice very clean facility.

Larra F. | Expérience générale |
Évaluation :

.

KENNETH P. | Expérience générale |
Évaluation :

Thanks great staff and great service 👍

Margie W. | Expérience générale |
Évaluation :

Very friendly staff & always helpful.

Eileen D. | Expérience générale |
Évaluation :

Very easy, staff was courteous and nice. Thank you!

Matthew Y. | Expérience générale |
Évaluation :

It was great. Thanks.

jim g. | Premières impressions |
Évaluation :

Vey helpful, friendly, and competent.Could not ask for better service.

TOM S. | Premières impressions |
Évaluation :

Smooth setup of the account. Was using my storage unit within 20 minutes of arrival.

Katie D. | Expérience générale |
Évaluation :

Wonderful experience with U-Haul. Very clean storage areas, safe and secure and staff were friendly, knowledgeable and courteous. Thank you U-Haul, you guys rock!!

Carol B. | Expérience générale |
Évaluation :

Steven and Dominique were wonderful to work with. Always helpful and friendly.

carlos d. | Expérience générale |
Évaluation :

Great location,easy storage rental process,office staff was great.

Diane K. | Expérience générale |
Évaluation :

Staff running the facility are very professional and seemed to go out of their way to help in any way they could. Hard working people.

Dorothy A. | Réservation |
Évaluation :

Very professional and helpful.

Jennifer B. | Expérience générale |
Évaluation :

Staff at U-Haul Storage on Chandler Blvd. went above and beyond to accommodate our needs, TOP Notch customer service! Thank you!

Connie R. | Expérience générale |
Évaluation :

Very good experience

Don A. | Expérience générale |
Évaluation :

Very professional and great staff

JOHN AND TERRY B. | Expérience générale |
Évaluation :

Stephen is great. Very customer service oriented. Love the facility ... glad our son took over our unit and is still using your rental storage service.

JAMES H. | Réservation |
Évaluation :

everything was already prepped for our arrival to the facility and the process took no time at all to complete

debbie s. | Réservation |
Évaluation :

Stephen is always so friendly, polite and professional. It's a pleasure doing business with your store.

Ericka A. | Réservation |
Évaluation :

Super friendly and personable. Able to accomodate changing needs and solve problems.

Ruth T. | Expérience générale |
Évaluation :

Excellent and friendly service. Very simple rental system.

David G. | Expérience générale |
Évaluation :

Very friendly and polite people! I would recommend this place to everyone!

CARL F. | Expérience générale |
Évaluation :

It is a great facility!

jay c. | Expérience générale |
Évaluation :

The staff and buildings were kept neat. I had a ground floor unit and the 8' height limit with the chicken wire across the top was a little restricting for tall items.

Colleen B. | Expérience générale |
Évaluation :

The online check in didn’t work so I had to deal with the office and I’m glad I did. Everyone was helpful, friendly and fast! Drop off was a breeze and everyone there was also great! 10/10

Daniel B. | Expérience générale |
Évaluation :

Domonique was awesome very detailed regarding my move out, and friendly. I highly recommend her and this location

Davawn P. | Expérience générale |
Évaluation :

The manager was great, she helped me on numerous occassions

Kenda V. | Expérience générale |
Évaluation :

Thanks for making it easy.

Non reviews have been submitted for this location.

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