Customer Reviews for U-Haul Moving & Storage of Alafaya

10 486 évaluations

11815 E Colonial Dr   Orlando, FL 32826
(Hwy 50 E Colonial Dr @ Alafaya Trail)

(407) 275-9267

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(407) 275-9267

11815 E Colonial Dr
Orlando, FL 32826
(Hwy 50 E Colonial Dr @ Alafaya Trail)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Manager was very rude they didn't have the truck reserved and they give us a bigger one, that we don't need, but we have to pay way more gas, I explained it to him but he said that this is what it us, even when they have one of the trucks that we reserved park and ready to rent, never ever

Juan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen M. 
Évaluation :
5

Aucun

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Martha D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carlos T. 
Évaluation :
1

The staff was very curt and rude. I explained to them that I'd started the "check in" process and that was a total waste of time. They asked me everything again and stated that the system doesn't say the information all of the time..I asked for the return location nearest to where I was going and they said they can't search over a certain numbers of miles and didn't offer any further assistance. When she asked for my credit card again and said the charge was never made to my card, even though I could see the pending transaction. I wouldn't recommend this location to anyone because I wouldn't go back myself.

IISHA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maribeth V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane F. 
Évaluation :
5

The employees were very professional and polite. I would rent your vehicles again.

Ernesto D. 
Évaluation :
3

I ordered my 26' truck from the location at E Colonial and Alafaya. Upon arrival I was told my rental was from a dealer 25 min away due to the time of day. I had hired movers through U-Haul and couldn't drive 25 min. there and 25 min back or else my movers would have had nothing to do. So I took a 20' truck which required 2 trips.

Larry A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armando A. 
Évaluation :
4

Very upset about the reservation system - not location. Specifically chose UHAUL location for college moveout and one way van rental. Reservation changed to a different location 30 minutes away due to original location not offering one way van rentals. Should not have been allowed to place reservation in the first place. Was notified one day prior. Wasted over $30 having to rent a 2nd van from this location, in order to meet University moveout deadline.

Jeremy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonny B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DENISSE M. 
Évaluation :
5

GOOD SERVICE

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

miriam C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary P. 
Évaluation :
5

Had a great rental experience, was assisted right away at counter and was quickly hooked to my auto transport rental

Gene A. 
Évaluation :
1

I was misled and frankly lied to in regards to the price of the rental

John G. 
Évaluation :
5

Personnel amical

MERLIN G. 
Évaluation :
5

Excellent service à la clientèle. Very personal and he made it easy.

Sherry S. 
Évaluation :
4

Make sure more trucks are available of different variety

Alano L. 
Évaluation :
5

I always go to this location because the staff is so friendly. I'll be back

Gary W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLIVIA S. 
Évaluation :
4

Check trailer wiring prior to rental. Took 1,5 hrs to fix wiring.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell C. 
Évaluation :
3

Was my truck was blocked in Then the link sent to me was wrong with wrong mileage Key wouldn't work in ignition So I went out and back in 3x before it was settled Truck was completely covered in bug guts Inside driver side was all tore up Driver side mirror was held on by duct tape and had to be pushed by hand cause the wind would close it making driving the truck dangerous

doug B. 
Évaluation :
5

Easy pick up. The staff was helpful. The van we rented was clean and ran well. Easy return

Farah A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Very fast return

Chris D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivonne P. 
Évaluation :
5

Everything was went smoothly, well done!!

Frank B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brian D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jo Lynn H. 
Évaluation :
5

Great staff. Very helpful in getting me on the road

Bruce T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GUSTAVO O. 
Évaluation :
2

I have used this location several times before and I have always had a good experience. What concerns me about this time is that if I had not pulled over to use the bathroom when I did the wheel would have come off on the highway and no telling who, including myself, might have been seriously injured or killed. I don't know what type of inspections are performed on the equipment each time they are return but I don't think it was properly done to the one I rented.

Toranto S. 
Évaluation :
5

The check-in, office support, and truck were great. The computers were running slowly or froze, forcing the staff to re-boot the computers in order for me to check out. The computers at the site may need to be replaced or upgraded. Thank you for the otherwise efficient service and equipment rental.

Robert Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Thank you!!

John J. 
Évaluation :
5

Donna was great during pick up. Truck was clean and did the job. Though, I'm glad I was not going on the expressway or cross country with it as the engine light was on and it didn't perform great. Location services was not working / difficult upon self return.

AnnaMarie O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

debbie Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
3

AC in truck only worked on high. They forgot to give me my appliance hand truck so I had to go out of my to go back and get it.

Patrick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT K. 
Évaluation :
5

Fast and efficient

Chris R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BETHANY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis A. 
Évaluation :
5

Just get the reservation right the first time.

Venzuello M. 
Évaluation :
2

Same comment as last time was not happy with the experience not happy with the price I was charged. I was told $344 and got charged $425 where was a mistake out I'd love to have somebody call me and tell me 407-406-0957

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hani S. 
Évaluation :
1

Mileage charge is higher then quoted. Just looked it up and it's still showing.99 per mile however I'm charged 1,13 per mile. Guess you do whatever ya want when you have someone's credit card.

Steven L. 
Évaluation :
5

Excellent service à la clientèle

Don V. 
Évaluation :
5

Inform them prior they will need to use phone to take photos before leaving the site. My phone was dead and it caused issues.

Bryson J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney K. 
Évaluation :
5

It was a great positive easy experience.

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley M. 
Évaluation :
5

When I placed my order for a specific location, I got a confirmation email for it. Then I got another email saying my rental will be at a different location. It didn't bother me because it was just the next street over. When I got there to pickup my rental, none of the links would work for self check in. I had to use self check in because the location where the vehicle was didn't open till 10am and it was 8:30am, close to the time I needed my rental for. I just figured I'd come back at 10 and get it then. At about 9:30, I got a phone call from a completely different UHAUL location asking if I was going to pickup my rental. I didn't even get a notification that it was there, so I didn't even think to go to that location. Plus, the pickup location was even further from my house, so I wouldn't have chosen it unless it was a ‘we don't have it anywhere else' kind of thing. I wish there was some type of compensation for this. I wasted almost 2 hours waiting when I could've been in my truck at the 8-8:30am time I needed.

Victoria G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brittany W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jenny H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debby H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B. 
Évaluation :
5

Good customer seevice

FAUSTO C. 
Évaluation :
3

There were belongs left in the unit from the previous renter

Stephen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian E. 
Évaluation :
2

This move was for my Daughter who was living in Jacksonville FL and just graduated from Medical School and would be working as an Emergency Room Doctor 4 miles from this drop off/storage location. Truck was picked up on 3 April with an 11 AM return on 5 April. On Monday 4 April I called and spoke with Andrew the manager. He informed me that the 10x10x10 storage was not available. They were having an auction on 5 April and were hoping to have one available on 6 April. He offered another truck drop off location but it was 30 miles away from this destination which is the area my daughter's items would be moved to. I was able to get another day off of work, so I decided to wait. Andrew told me to call around 12 noon on the 5th and the storage unit might be available, which I did. He was busy but another employee spoke with him and told me unit 1107 was open and ready. When I arrived, Andrew was at lunch and the unit was an outside storage, not climate controlled. A female employee told me that this was the only one they had and there were no Climate controlled ones available, nor would they have one any time soon. Keep in mind, I was told that Andrew told the employee this was my unit. I then called the 1 800 Uhaul number to confirm I was suppose to get a climate control storage, which I was and explained my situation. I was offered a 10x10x10 climate unit at the Goldenrod location, 7 miles away, but I would still have to come back to the East Colonial location to drop off the truck. Wow? I asked another employee at the East Colonial location if I could leave my personal vehicle parked there as I would have to come back to turn the truck in. He said "Well I guess I'll let you this time." Really, with all the issues with this move and he acts like he was going out of his way. I understand they have limited parking and I did not demand or expect it in any way but It was a cruddy response so I said never mind. Upon arriving at the Goldenrod location the storage facility was only a 10x10x6 size. At this point I was done. It was not big enough to hold a king size mattress, and we had already unloaded over half the truck. We were offered another location but we put everything in the storage room and took the King mattress to our house. I then returned the truck to East Colonial around 4:50 PM on 5 April. I spoke with Andrew and he acted like the whole thing was my fault. He said he told me he would have a Climate Controlled storage room that would open up. He then chastised me because he said 1 hour after we left for the Goldenrod location the unit was ready. I told him it was his employees that told me I was getting 1107 after speaking with him. He denied it. I said they are your employees. How did the woman employee not know that one was going to be available in 1 hour. I asked him why he did not call me. He said I had already left and arranged something else with UHaul. This made me very upset and my blood pressure was though the roof. I spent 20 years in the Marines, multiple moves, and this was the worst move I have ever done. No communication from UHaul. I should have been told before the move that the unit would not be available. Changing locations. Wrong information on units. Is Andrew not suppose to review booking for vehicles and storage units prior to the reservation date. Does Uhaul not review and checkup on reservations as I made this reservation 15 days prior to pickup. Honestly, if I can avoid UHaul for the rest of my life I will.

Scott H. 
Évaluation :
5

The cabin of the truck I got reeked of cigarettes but otherwise, a clean and pleasant experience.

Juan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS N. 
Évaluation :
5

Everything was outstanding

gary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elaine F. 
Évaluation :
5

Service at this location was great. I reserved my trailer online and was in and out quickly during pickup and drop off. Le personnel était amical et serviable.

Erika S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bryan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ABEL N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIEGO G. 
Évaluation :
4

Please check all the steering wheel of the trucks, mine was loose but I had a good driver that knew how to control the truck I rented. Other wise everything went smoothly!

Denise C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bret M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tom T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cesar C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Didric D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett N. 
Évaluation :
5

Bien

Osvaldo R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
4

Mobile reservation/pick up was a little bit of a let down since I still ended up having to enter the office and wait in line. Vehicle had engine check light on and the alignment was really bad. Return was the best part - easy and the reps there very friendly and helpful.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kareem L. 
Évaluation :
2

Truck was not clean. No attention to details. Not responsive at all. Need to speak to this office and the call was rerouted to Jacksonville. Couldn't get the help I need.

Ravi S. 
Évaluation :
5

Many thanks Mt. Khan and I really appreciate your hospitality and business.

Angel E.  |  Premières impressions 
Évaluation :
5

Excellent business and employees cover all criteria and escort customer to storage rent also offer luck, tapping, and equipment to transport furniture to storage which is the best help to me. Thank you. Nelly D. Medina

NELLY M.  |  Premières impressions 
Évaluation :
5

Great service

Margarita G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shamida D.  |  Premières impressions 
Évaluation :
5

Tamir was very helpful and went above and beyond to make sure my storage and uhaul truck rental went as smooth as possible. There are so many stressors that come along with moving so to have great customer service was extremely helpful.

Stephanie R.  |  Expérience générale 
Évaluation :
1

Garbage never use again worst ever I don't care

ALFONSO M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcia C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

asheley g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas d.  |  Premières impressions 
Évaluation :
5

I've rented storage before but this was a great location because of the manager Rachel. She was friendly, knowledgeable and made my storage experience wonderful. Keep up the good work Alafaya U-haul! Laurie L

Laurie K L.  |  Expérience générale 
Évaluation :
3

I rented outside storage and on many occasions my unit was blocked with uhaul rental trucks if i needed access before 7pm they moved them for me but after 7pm I was unable to use my unit

gary c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariana M.  |  Premières impressions 
Évaluation :
5

Staff was courteous and very helpful. My only complaint is that for three days at the end of my rental four September they would not prorate the three days or even a week and charge me a full months storage when I really didn't need it even after I rented a truck.

JOHN B.  |  Expérience générale 
Évaluation :
5

Mr Chestnut was excellent!

Angel C.  |  Premières impressions 
Évaluation :
5

Rachel was very helpful

Michelle D.  |  Premières impressions 
Évaluation :
5

Rachel and her team at the Orlando Alafaya location were absolutely amazing. They went beyond and made my move flawless. Thank you again Rachel

Laurie K L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joeseph F.  |  Premières impressions 
Évaluation :
5

Ms Douglas excellent employee, she made our experience with u haul happy

Cynthia d.  |  Expérience générale 
Évaluation :
5

Only downside is that Uhaul trucks would block entry to door.

Wisnolda D.  |  Expérience générale 
Évaluation :
5

The staff is professional and courteous. The facility is clean and we'll maintained. I would definitely recommend this location to everyone.

tyler c.  |  Expérience générale 
Évaluation :
5

Experience was very nice, all the representatives were kind and courteous and ready to help.

JOHN B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LE ROY D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABDUL M.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marc Anthony P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenny L.  |  Premières impressions 
Évaluation :
1

Storage site has animal problem, racoons size scat found all over my belongings. Half the time I had to go to office in order to get to my unit due to code errors. One time a payment was never ran, even though I had autopay, wanted to charge me a late fee. Always chaotic and hectic in the office. Had a left hand doesn't know what the right hand is doing feel. Obvious high turnover at this location. Will not use u-haul again for storage.

Mark B.  |  Expérience générale 
Évaluation :
4

I would have rate the storage with 5 stars if the roll down gate had been operating properly since the begining.

Javier A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy B.  |  Expérience générale 
Évaluation :
5

Great customer service!

Jennyfer D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ARLENE R.  |  Expérience générale 
Évaluation :
5

BRIT IS ALWAYS AWESOME!! She's a Great Leader, give her a Rai$e!! :)

REBECCA V.  |  Expérience générale 
Évaluation :
5

The personal was amazing!! I'm so happy with the service. Only God know all the huddles that came across the path but you guys where able to make this relocation happen for me!! I'm so grateful for this company from the beginning. From the personal in Green Bay WI to the personal of the Orlando Alafaya store!! You guys are amazing!! Thank you so much !!

mario v.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lytzamed S.  |  Expérience générale 
Évaluation :
5

Staff was excellent... I really appreciate everything they did to make my relocation process a smooth and easy process. JRodriguez

Julio R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emilia L.  |  Expérience générale 
Évaluation :
5

The staff was very nice and helpful. Easy pickup and drop off. I should had come here 2 years ago. Thanks for everything.

Jeff C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES C.  |  Expérience générale 
Évaluation :
3

I did not get my refund for the month of October. I had checked out before the end of September and I still got charged for the month of October. I had called the customer service number they had put into the system to get my refund and I never did. Also, I never go a phone call back about it! Someone needs to fix this.

VALERIA N.  |  Expérience générale 
Évaluation :
1

No entiendo, si yo saque mis pertenencias el 09/04/2020 por que extrageron dinero de mi cuenta September 16/2020 y ademas me envian un email diciendo que el proximo pago sera el 10/16/2020, yo me puse en contacto con mi banco, espero que regresen el dinero a mi cuenta, nadie responde el telefono en sus oficinas, mi numero es el 702 408 7222 para que me den una explicacion, o saber si tengo que hacer un reclamo formal, att Leonel Castillo.

Leonel C.  |  Expérience générale 
Évaluation :
3

The only Issue I had was being charged after I had sent in my move out pictures and information online and then the process wasn't finished on uhaul end. Sending me and my mom notices That I still owed money after I moved out

Amanda P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Magaly C.  |  Expérience générale 
Évaluation :
1

The entirety of the property is too small and unsafe for customers in every way possible. Trucks and vehicles are double parked, there is no space for turn around, and no space for parking in general. No assistance was provided in accessing my unit and dollys were not offered for use. This is the worst experience I've ever encountered at any storage facility.

Melissa S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETHSAIDA R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aurore N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA F.  |  Expérience générale 
Évaluation :
5

Great workers, very efficient!

tamia h.  |  Expérience générale 
Évaluation :
5

Joshua was very helpful. Great location!

Ruth T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelly M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason N.  |  Premières impressions 
Évaluation :
5

keep up the excellent customer service.

Adrina H.  |  Expérience générale 
Évaluation :
5

The 2 associates at the front desk were friendly and quick in their service!....very clean facility...not a single bug or roach when I emptied my unit!

kamlesh n.  |  Expérience générale 
Évaluation :
5

Thank you guys for all that you're doing in such a crazy time! The two guys who helped me did an amazing job doing so even while following the inconvenient guidelines.

jennifer t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Taylor R.  |  Premières impressions 
Évaluation :
5

Great Thank yoy

Emilia L.  |  Expérience générale 
Évaluation :
1

My unit was always blocked by a uhaul truck. I don't have access to my unit. I called and filed a complaint with no call back from the manager.

Ali S.  |  Expérience générale 
Évaluation :
3

The storage facility itself was great, it was clean and secure. The office staff on the other hand needs some retraining in customer service. The manager down to the one or two front desk employees.

Louise C.  |  Expérience générale 
Évaluation :
5

5 years of use and everything was perfect!

AMPARO B.  |  Expérience générale 
Évaluation :
3

I went 3 times from the 1st time i rented the unit and all 3 time i had to go insidebso they can move some trucks that were blocking my access to my storage unit.. very disappointed.

danny o.  |  Expérience générale 
Évaluation :
5

Brit was fantastic she answered all my questions and took care of my truck and storage locker

Billy B.  |  Premières impressions 
Évaluation :
4

Merci

Gloria B.  |  Expérience générale 
Évaluation :
5

Good natured staff. Genuinely concerned about customers, willing to go the extra mile to help customers achieve their goals

Dan B.  |  Premières impressions 
Évaluation :
1

The general manager was overbearing and downright dictatorial in the way he runs the facility. It reflects very poorly giving the fact that I have always been treated with respect in other loca

Joe A.  |  Expérience générale 
Évaluation :
5

Manager Josh was very accommodating and helpful. I would recommend this location because of their attention to customer needs and flexibility.

Andrew G.  |  Premières impressions 
Évaluation :
5

This place is by far the best for customer service! Everyone is so helpful and courteous! Rented a truck and storage unit and everything went fast and easy!

alisha l.  |  Premières impressions 
Évaluation :
4

There were times I needed to have access to my unit outside of posted hours.

nathan p.  |  Expérience générale 
Évaluation :
5

Very helpful and accommodating staff.

Jennifer I.  |  Expérience générale 
Évaluation :
1

Store manager Ms. Omega was so unprofessional. I hate to say so, but she definitely needs to have a refresher course on customer service and wake up call that she don't own U-haul, but works for Uhaul

JAVIER S.  |  Réservation 
Évaluation :
5

Great service.

Isreal M.  |  Expérience générale 
Évaluation :
5

Checking in and checking out was great. The staff was really helpful and courteous, especially Omega. The only downside to this location is the door, which has two different swipe pads on either side.

AMBER M.  |  Expérience générale 
Évaluation :
5

Although they had given away my booked storage unit, they instead upgraded me at no change to a larger unit (thankfully still airconditioned). The employees were super nice and helpful.

AMBER M.  |  Réservation 
Évaluation :
1

Worst experience ever! Very unlikely to use uhaul again

Alex M.  |  Réservation 
Évaluation :
5

Excellent experience!! Had my storage unit for about 3 years and never had a problem. Merci.

GARY T.  |  Expérience générale 
Évaluation :
5

Todo muy conforme

EDUARDO A.  |  Expérience générale 
Évaluation :
5

From pickup to drop off everyone was very helpful !! No worries... no lost time .... went smooth as silk !! Great team !👍

John S.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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