Le client n'a pas laissé de commentaire.MATTHEW A.
Customer Reviews for U-Haul Moving & Storage of Allentown
Pour nous contacter
Allentown, PA 18109
(@ Union & Plymouth)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Keith H.
Great people!Michael N.
My move was smooth and drama free, thank you for well maintained equipment.Andrew B.
Le client n'a pas laissé de commentaire.Latasha K. | Expérience générale
Very nice storage building. One of the best I've seen. The staff are very friendly as well.tonisha B. | Premières impressions
Brooke and the U-Haul Team were excellent!!Thomas M.
Le client n'a pas laissé de commentaire.TROY L.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.ALEXANDERJ F.
Checking in was easy and the staff was very nice and helpful - looked like a great teamANDY R.
Good ðŸ‘Denise D.
Le client n'a pas laissé de commentaire.IVAN A.
Le client n'a pas laissé de commentaire.Lizette C. | Online Move In
Le client n'a pas laissé de commentaire.Teresa O. | Expérience générale
Le client n'a pas laissé de commentaire.Ann W.
Le client n'a pas laissé de commentaire.josephine d. | Expérience générale
Le client n'a pas laissé de commentaire.YEMANE W.
It was a great experience they had me in and out in a few minutes with the keys. Best self moving experience I've had.ASHTON V.
Brooklyn was very knowledgeable and courteous.diane j. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.JOSE C.
Le client n'a pas laissé de commentaire.Kanona M. | Expérience générale
Every employee I encountered at this facility after my terrible experience in Virginia eased my mind. And made my move less stressful.KYASIAASHLEE D. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT O.
Uhaul employee was extremely rude I'm, the old guy that drives flatbed! Don't ever plan on using this location out maybe uhaul againPAUL P.
Le client n'a pas laissé de commentaire.Maryetta R. | Expérience générale
Drop off was very easy.JEFFREY G.
Everyone I dealt with very nice knowledgeable And easy to work withDAVID P.
The gentleman was very nice and extremely helpfulCorinne B. | Premières impressions
the trailer almost took me off the highway 3 times, trailer was in very poorly maintained and dangerous to pull. The light kept going out, my wife who was driving behind me was noticing this. I was not satisfied and genuinely scared driving this trailerSacheverell J.
Great people to work with. Will definitely be back!Richard A.
Le client n'a pas laissé de commentaire.Henry K.
The equipment was in a good condition to drive but it has an harmful tremendously bad odor of cigarette, it might be dangerous to any individual who drive your equipmentsHUGO R.
Good customer service the lady that work thereWILLIAM L.
Le client n'a pas laissé de commentaire.MILTON S.
I ordered a dolly and it was not with the vehicle. This was disappointing because I had to use alternate measures to get help. They should really double check that items purchased are in the vehicle upon pickup, especially if it was already paid for. Also, the amount I was quoted when I called was not was I was charged. Overall, not too bad of an experience.Mandessa G.
Really concerned by the fact that there was a RAT BOX for catching rats in my new storage unit..... It was incredibly inconvenient to have the facility open until 10, but can't open any large doors to move items in after 5pm.IRIS B. | Premières impressions
Le client n'a pas laissé de commentaire.JOHANNESPETRUS F.
Le client n'a pas laissé de commentaire.James H.
All attention was very good and excellent attitude.Luis P.
Amazin serviceHector M. | Expérience générale
Le client n'a pas laissé de commentaire.KIM D.
The truck had a blinking check engine lightAntonio J.
Le client n'a pas laissé de commentaire.christopher A.
💯💯 % RECOMENDADO!!!!!Jaitza O. | Expérience générale
Le client n'a pas laissé de commentaire.june h. | Expérience générale
Le client n'a pas laissé de commentaire.Maria A.
Le client n'a pas laissé de commentaire.Angela B.
Le client n'a pas laissé de commentaire.Eugenia K.
Le client n'a pas laissé de commentaire.CHRISTIAN P.
Le client n'a pas laissé de commentaire.NIKOLE G.
Everything was excellent. No need for any changesVance G.
Pickup was good. Getting to that point some issuesWilliam P.
Fix back door very hard to lift up truck before same problemGary S.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.DANIEL D.
First truck given has crack in windshield and the pack of pads were so wet and had mold on themDANIEL S.
You doing a great job took care of me very well thank youWILLIAM L.
Le client n'a pas laissé de commentaire.RANDALL W.
Le client n'a pas laissé de commentaire.Adam G.
Pickup and drop-off personal great.James A.
Customer is good and friendlyTroy G.
Le client n'a pas laissé de commentaire.Denise H. | Premières impressions
Le client n'a pas laissé de commentaire.sandria m. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM D.
Le client n'a pas laissé de commentaire.HECTOR M.
Overall UBox experience was NOT GOOD. Unbeknownst to me at the time I packed up my boxes - the boxes were unable to be delivered to my new address. So I had to hire a truck, movers, pay to have a puppy sitter, (all at the cost of around an extra 1 200 $in moving expenses), then drive 3 hours round trip, etc. to get my stuff that was advertised as being drop at my doorstep. I have since learned of others having this same bait and switch experience. Will definitely not recommend Uboxes.Nicole S.
Le client n'a pas laissé de commentaire.RUSSELL L.
Le client n'a pas laissé de commentaire.SHARAYNE H.
Le client n'a pas laissé de commentaire.Luis S.
the kid was helfull, l almost forget my stuff it bring it back to meTHOMAS B.
Very nice and personable. We didn't have to wait at all todo our return.Barbara C.
Le client n'a pas laissé de commentaire.Steven W.
Le client n'a pas laissé de commentaire.Samuel D.
The unit had a broken door so we weren't able to rent it.Babara W. | Premières impressions
Le client n'a pas laissé de commentaire.BARRY K.
Le client n'a pas laissé de commentaire.Shawn B.
Started the online pickup and they rented my truck to someone else.. I had to go inside and start the line over after the guy told me to do the online pickup.. had to wait until he figured out how to change my truck because he gave it to someone else.. he couldn't figure out how to give the other person the truck that was supposed to be for me either.. they don't know what they are doing in there.. last time I go thereJoel R.
Very courteous and friendlyKevin V.
Le client n'a pas laissé de commentaire.shirl s. | Premières impressions
Le client n'a pas laissé de commentaire.MARIBEL I.
The female that works at that location was extremely rude and threatened to overcharge me.KEVIN A.
My U-Box was lost for multiple days and no one knew where it was. I had to pick it up at a different location.Orlando V.
This shows Allentown address, not sure since it all seems to be mixed as to which part I'm rating. The no to on time is for Allentown. Never opened the pads, everything was boxed. The San Antonio guy was early on the drop off, just a little behind on the pickup but he was quick and friendly, easy to work with.William L.
Le client n'a pas laissé de commentaire.VIVIAN R.
Le client n'a pas laissé de commentaire.Edward K.
The truck was not sanitized from the last person who used it. There was also a broken desk in the back of the truck, as well as some packing trash from the last people. I tried calling to report and fix this issue but was connected to the U-Haul office where the phone just rang and rang without any answer or voicemail option. My husband and I had to be inconvenienced on an already busy day to take the desk to the dump and pay to have it disposed of. Thanks a lot for not helping whatsoever, very disappointed in the customer service of U-Haul.Kyle L.
Le client n'a pas laissé de commentaire.XAVIER V.
My experience was incredible. This was my first time renting and the service team was very helpful in making the process timely and without issues. Great job!!Mark S.
Please hire more people here. Line was 15 people long with one person working.Dylan H.
Have more counters open for faster customer service.Only one counter was serving customersCharles O.
Le client n'a pas laissé de commentaire.JOELDE JESUS V.
Le client n'a pas laissé de commentaire.Sheryl Z. | Expérience générale
Le client n'a pas laissé de commentaire.Benjamin R.
Le client n'a pas laissé de commentaire.GLENN S.
Although it was stated that I did not need to be there when the container was picked up, I would have liked to have been notified of the anticipated time similar to the drop off. Other than this minor recommendation, I was very pleased with my experience and highly recommend using UBoxes when moving. It was the perfect option for me!John R.
Le client n'a pas laissé de commentaire.Janette T.
Le client n'a pas laissé de commentaire.Melody E. | Expérience générale
Le client n'a pas laissé de commentaire.ZACKARY L.
Le client n'a pas laissé de commentaire.Michael D.
Deliver the U Box when promised. I was informed at 6 pm the night before move in to be told my U Box was going to be delayed 3 additional days. Though the Manager was nice, he stated it wasn't really their fault as they did their part. My elderly parents had to be jostled from place to place for 3 additional days until their furniture arrived costing them money. Your customer service stinks!Derek L.
Super great experience! Host was amazing and helpful and kind. Warm regards,BEN C.
Le client n'a pas laissé de commentaire.JAIRO E.
Le client n'a pas laissé de commentaire.PATRICK T.
Over pricedDylan S.
Le client n'a pas laissé de commentaire.Genesis A.
Le client n'a pas laissé de commentaire.evelyn c. | Expérience générale
Le client n'a pas laissé de commentaire.cherise g. | Premières impressions
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.YANELBA C. | Expérience générale
Le client n'a pas laissé de commentaire.ARNOLD M.
Back door is very hard to lift and 65 the front wheels must be out of alignment or somethingGary S.
Le client n'a pas laissé de commentaire.TODD H.
Very friendly people at pickup, professional, courteous, and efficient.EDWARD D.
One counter rep was very loudly going at it with a rep from another location in front of all guests in the store, then after hanging up, continued to loudly replay the conversation to the co-worker. Very awkward and unprofessional.Steve M.
Le client n'a pas laissé de commentaire.Tamika T. | Expérience générale
Le client n'a pas laissé de commentaire.GARY S.
Employees need to be retrained on how to treat and work with customers.Richard M.
actitud negativa de uno de sus empleados, al yo perder la tarjeta de entrada.Angela S. | Expérience générale
Customer Service exceeds expectations!Randy N.
The staff was very friendly and helpful, however the first storage I was assigned once I went to the location. It had a lock on. Then the second location I was given was much smaller than the first one.Sheila C. | Premières impressions
The customer experience team was great, my overall experience however was horrible. My rental was NOT available and was more than two hours late completely throwing off the entire schedule of my day. I'm not going to blame the location for this, but rather UHaul itself for doing back to back rentals!BRIAN S.
Everything was womderful.Dennis S. | Expérience générale
There wasn't no toilet tissue or paper towels in the bathroom as neededmelissa m. | Expérience générale
Le client n'a pas laissé de commentaire.Shiela H. | Expérience générale
.Ricardo D. | Premières impressions
Le client n'a pas laissé de commentaire.Adriana M. | Premières impressions
I called and spoke with David. He was great, he held a space aside for me. Unfortunately, it was in the mezzanine where there is a step that prevents you from taking the loaded storage cart up to the door. I had to stop at the step with the cart before walking EACH individual item to my 5×5×10 storage unit. I asked for a better spot but I would have had to get a smaller unit 5x5x5. If you store items there, ask for David, he has excellent customer service skills. Some other guy there was very rude. Wish I had his name. David was extremely helpful, although I didn't get a good unit. Don't go on the mezzanine without checking or asking for a spot before the step. Don't do the step unless there are NO other spaces available. It's extra work when moving into a small storage space or any storage unit. By the way, I tried to resolve with the rude guy.DEANNA H. | Premières impressions
Le client n'a pas laissé de commentaire.Debra H. | Premières impressions
Staff was super helpful. They made the whole process quick and easy.Stephanie W. | Premières impressions
Le client n'a pas laissé de commentaire.cody s. | Online Move In
Le client n'a pas laissé de commentaire.Corrine S. | Premières impressions
Siempre mantener esa buena actitudAngel M. | Premières impressions
Le client n'a pas laissé de commentaire.Tyquanice F. | Premières impressions
Le client n'a pas laissé de commentaire.Destiny B. | Online Move In
Keep up the good work 👍🏼CHARLES Q. | Premières impressions
I have family members that are in the facility now and have been in there before and my sister used to have her merchandise inside of this facility more than once so apparently we find the place very user-friendlyAVIS W. | Premières impressions
Young lady was very respectful very helpful very knowledgeable I appreciate her for being patient with me while I was making my choice of which unit to go with keep up the good work guys.Jock P. | Premières impressions
Le client n'a pas laissé de commentaire.Maria O. | Premières impressions
Employee Colin made my experience easy ,he was very helpful and friendlyWILLIAM F. | Premières impressions
Le client n'a pas laissé de commentaire.David F. | Online Move In
Everything was great, but the first time I tried to reserve a room, the website crashed or maybe went down suddenly for maintenance. I had to come back the next day and try again to reserve my room. Otherwise, everything was excellent.Daniel B. | Online Move In
WANT O CANCEL 26 FOR 20 TRUCK WAS TO BIG FOR THE STREET WAS NOT ABLE TO USE IT WASTED MONEYida h. | Premières impressions
All three loading docks were taken, 2 by cars that didn't even reach the docks. There were only 3 moving carts and all three were being used by one person. There should be signs posted specifying one per moving TRUCK so others can work simultaneously.HEATHER r. | Premières impressions
I had made a reservation and when i arrived at the storage unit they didn't have the reservation that i made so the manager there did her best to help meJacqueline S. | Premières impressions
24 hour access isnt included but is plastered everywhere making you think it is standard.DAVID H. | Premières impressions
Le client n'a pas laissé de commentaire.Denise H. | Online Move In
to long of a wait in long line no one told me there'd be steps to get into storage either, very inconvenientjohn g. | Premières impressions
Fue una experiencia unica y divertida pq mi hija y yo no sabiamos muy bien y el muchacho q nos ayudo nos avia explicado y nos llevamos un tremendo susto pq la alarma nos sono como tres veces y estabamos muerta d la risa y mi hija estuvo q llamar al muchacho para q nos ayudara esperamos como 10 minutos por el nostrato muy amable.Janette G. | Online Move In
Le client n'a pas laissé de commentaire.Denise H. | Premières impressions
Le client n'a pas laissé de commentaire.Angel R. | Premières impressions
Le client n'a pas laissé de commentaire.Migdalia C. | Premières impressions
I like the closeness and the any time visit to pick up and store my belongings. I would recommend U-haul storage to family and friends. The staff is always friendly and helpful any time I needed them.MATT M. | Premières impressions
Great service.James S. | Premières impressions
Very happy with the way I was treated and the easy access to my belongings.richard k. | Premières impressions
The Gentleman helped me and was very courteous. I appreciated being acknowledged when he had noticed me.Tamisha L. | Premières impressions
I arranged storage and a truck all in a 25 minute period. It went seamlessly and the customer service staff was wonderful!cody s. | Premières impressions
Services supplémentaires à cet emplacement
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