This location was very courteous. We didn't have to get out of our vehicle. They took care of it all.Brian L.
Customer Reviews for U-Haul Moving & Storage of Alvernon Heights
Pour nous contacter
Tucson, AZ 85711
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The pick up location was changed last minute. The 50$ guarantee isnt real. The trailer was Janke and had gravel in it. Said they didn't have one with a ramp but they did. Just terribleJESUS R.
Le client n'a pas laissé de commentaire.Richard E.
Great customer even though they could not help me they understood why i was so very angry!!Stacie M.
Nothing, everything was perfectJASON T.
Le client n'a pas laissé de commentaire.DAVID O.
I am impressed. It was so clean. I am living in 5 states and dealing with the home buyer backlog leaving us in limbo for a little. Tucson is disgusting wherever you go. So I have to say they did an amazing job. The employees were polite and helpful and once inside the building I felt safe and trusted my items would be secure. Doing anything in this area is scary due to the crime. Unloading at night is a gamble and I panicked that someone broke into one of my cars for the third time this year while unloading because the there is no fence around the unloading area, but everything that u-haul could control was excellent.stephanie t. | Premières impressions
Le client n'a pas laissé de commentaire.JESSICA D.
Le client n'a pas laissé de commentaire.CHARLES H.
Le client n'a pas laissé de commentaire.STEPHANIE E.
I called the uhaul customer service line to reserve a moving truck. I was told the truck was reserved and available at a specific time. When I arrived at the specified time they had nothing for me. No reservation, no truck and it took far too long for the employee to figure that out and inform me. He seemed completely lost. In the end we went to a different location and rented a truck from them.STACIE B.
Le client n'a pas laissé de commentaire.Chris F.
There is a sign that states 'rent a truck or trailer and get 1st month storage free'. I mentioned that I had done that, but not given free month. I was told this is for customers arriving to town or departing town. The sign does not state this.DAVID A.
Le client n'a pas laissé de commentaire.HAFIJUL C.
Employees were knowledgeable, helpful and exceeded my expectations.CATHY L.
Gary Whipp and Kyle Wright are not Five star, Ten star but were One Hundred stars. If it were not for Gary, I would have had to cancel my entire move from Phoenix When the movers did not show up to unload me in Tucson, Kyle provided support to help me find another mover. Uhaul should go out of there way to keep these employees working for Uhaul. They deserve the max pay for there positions.Lawrence B.
No improvements needed.PATRICIA F.
The associate on duty provided excellent customer serviceJason V.
Le client n'a pas laissé de commentaire.MARK W.
The attendant who served me was unable to extend the reservation of my rental to the exact length that I needed. I felt the person could have given more effort. I ended up having to extend the rental myself, which was a cumbersome activity. I was unable to extend it through the website as advertised, and had to call several different phone numbers. The on-line chat tool wasn't a successful process either.JAMES B.
Excellent service and very friendlySharon S.
Great service!DAVID C.
The whole adventure was quick and easy and reasonable. I feel like I got great customer service! I had purchased a mattress cover which I wound up not needing, and they let me return it no problem even though it was just the tiniest rental, like 36 $total. In the future I'll definitely just rent a van from you guys to move a piece of furniture instead of bothering a friend to borrow their pickup. Merci.NICOLE B.
Le client n'a pas laissé de commentaire.Gabriel M. | Premières impressions
I had use of this facility for two years. The personnel were always friendly and helpful. I stopped using this facility recently because I no longer needed a storage unit. I liked the fact that they had indoor units which I was able to acquire for my things. I would recommend this U-Haul Storage facility to anyone.Virginia S. | Expérience générale
Le client n'a pas laissé de commentaire.Emily R.
Le client n'a pas laissé de commentaire.JAMES S.
Everyone that I dealt with was professional and quick to help every customer.CHRISTOPHER D.
Le client n'a pas laissé de commentaire.JONNA H.
I was guaranteed delivery of my U box on May 14th I called on May 14th in the afternoon to check on my boxes as the website still had them in Tucson an was told only one box was delivered that 2nd box would not be delivered till Monday May 17th. No one called me I called them! Since it was unknown when second box would be delivered they could not tell me when the boxes would come to me, I was at a doctors appointment on Monday when I got a call my one box would be on the way to me in about 2 hours. When my box arrived I was informed that they could only bring one at a time an I would be charged extra for second delivery if it was at the U Haul location as it had not arrived yet. The second box was damaged, witch I was advised of by the pack & stack company delivering my boxes. At no time was I contacted by U Haul to let me know what was happening. I feel U Haul was in complete breach our contract when guaranteed delivery was not meet and they did not reach out to I had to call them.Dianna H.
Le client n'a pas laissé de commentaire.KERALYNRAE G.
Le client n'a pas laissé de commentaire.HANNAH B.
Le client n'a pas laissé de commentaire.BRUCE G.
Le client n'a pas laissé de commentaire.Michelle A. | Expérience générale
I was totally satisfied appreciate their servicesraul c. | Premières impressions
Le client n'a pas laissé de commentaire.ANDREW D.
Le client n'a pas laissé de commentaire.Johnny M. | Expérience générale
Nothing. All good.RICHARD G.
Always professional, helpful and clean.Robert R.
The manager Kyle and his crew run a great business. Everything is clean, well maintained and they are professional and courteous.Tyler G.
Le client n'a pas laissé de commentaire.Gary B.
Le client n'a pas laissé de commentaire.Heather D. | Expérience générale
Kyle and staff are awesome. Highly recommended this location for all yor moving and storage needsGARY W.
They did not have the equipment I reserved, and I was not informed of this until I found out for myself. Despite 5 days between my reservation and the pick up date, no one informed me that the appliance dolly I needed to move a full size refrigerator had been out of stock at that location for "weeks". I was promised by the agent I spoke to that I would be comped for my mileage for the trouble, as I had to find an alternate solution. One solution was provided by the agent, which was to drive to a store location 5,5 miles in the opposite direction of where I needed to go. We chose not to pursue this option and instead enlisted help from friends to move the refrigerator with the regular dolly, as we were on a tight schedule. Sadly, when I returned the truck, my total ended up being just 5 $shy of my original quote. I brought this up to the agent checking me out, and he rudely and misogynisticaly started going over basic mathematics with me. I am so disappointed in this experience. I have used Uhaul for every move prior to this, but will seek service elsewhere in the future.Danielle L.
Le client n'a pas laissé de commentaire.DONALD P. | Premières impressions
Le client n'a pas laissé de commentaire.MARCOS P.
Kyle is such a great employee. He is so nice, helpful and courteous.ELSA M.
Le client n'a pas laissé de commentaire.Tami M. | Expérience générale
Le client n'a pas laissé de commentaire.DONALD P. | Expérience générale
Got charged for a dolly that never got picked up and now can't get my money back.valerie T.
Le client n'a pas laissé de commentaire.JOSEPH D.
Very good service by the teamSimon M.
Very friendly manager. Great service.ANDREW H.
Le client n'a pas laissé de commentaire.VIANEY R.
Le client n'a pas laissé de commentaire.NATHANIEL F.
The vehicle Interior was dusty and the seats were dirtyDERRICK M.
They were outstanding!MARY N.
I met the employee at the drop off location. He was friendly, professional and quick. Good experience. The pick up experience in Austin was exceptional!Brian B.
Great professional friendly service from staff! I would definitely recommend this location 1550 s Alvernon way. Tucson AZ. Thank you staff and UHaulJAVIER C.
Le client n'a pas laissé de commentaire.PATRICE G.
Le client n'a pas laissé de commentaire.DEON M.
Le client n'a pas laissé de commentaire.EMILIO O.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Sangeun P. | Premières impressions
ThanksAlfred W. | Premières impressions
Le client n'a pas laissé de commentaire.Eric C.
Closed early, so no one was on site to check in our vehicle. Charged me for returning vehicle late, but we were on time. Now I am going to have to spend time disputing these charges.Basil A.
Great experience!!JEFFREY K.
The trailer was fine for the most part, however we did find a nail in the left tire shortly after picking it up. We were told that they couldn't do anything to help us and that we had to call roadside assistance. We tried unsuccessfully to get ahold of roadside assistance, but since the tire was holding air pressure we ran with it that way. We had no further issues and I understand why alvernon heights couldn't help us, but maybe uhaul as a company could revisit this policy issue to make it more convenient to improve future customer satisfaction.JOHN B.
Le client n'a pas laissé de commentaire.BOOKERT III J.
The rental process online is very time consuming and unpredictable.Grant T.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.M Elizabeth C.
My experience was excellent, very professional, friendly, and quick. MerciJOSE O.
Kyle Wright was very helpful.PETER J. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTINA M.
Le client n'a pas laissé de commentaire.CONCEPCION A.
Le client n'a pas laissé de commentaire.Nancy C. | Expérience générale
Absolutely nothing. Keep up the great work.Jason L.
Awesome service! This was the best uhaul experience I've ever had. Such nice staff people. No snide remarks. Just genuine, kind, and helpful. Fab!MICHELLE F.
Le client n'a pas laissé de commentaire.SCOTT S. | Expérience générale
Le client n'a pas laissé de commentaire.Diane F. | Premières impressions
Le client n'a pas laissé de commentaire.Greg R.
Le client n'a pas laissé de commentaire.JOSHUA U.
Everything was swellSANDRA J.
Le client n'a pas laissé de commentaire.ARMANDO E.
This is one of the smoothest pick ups I've ever experiencedDAVID S.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Cheryl H.
Le client n'a pas laissé de commentaire.Jennifer L.
Do not lie to customersNatasha A.
All staff at this location were friendly, helpful and professional. All the staff was exceptional, however Kyle Wright went above and beyond to help any way he could. Kyle is a true asset to the company.Roald G. | Expérience générale
Le client n'a pas laissé de commentaire.Andrey D.
Le client n'a pas laissé de commentaire.Natalie B. | Premières impressions
Le client n'a pas laissé de commentaire.robert W.
Le client n'a pas laissé de commentaire.WILLIS F.
Le client n'a pas laissé de commentaire.Celia C.
Le client n'a pas laissé de commentaire.Mary C.
Le client n'a pas laissé de commentaire.Angelina A.
Just continue to do the same thing! My experience there was fantastic and I'm definitely recommending to family and friends.MELANIE O.
Awesome and friendly.JUSTIN P.
Was towed even after my card was chargedMichael B.
Le client n'a pas laissé de commentaire.ERIC G.
The person that helped me was super professional and very helpful! I will be definitely using this location in the future just because of him! I believe his name was Gary.Ramona C.
Le client n'a pas laissé de commentaire.Kristi M.
I am an old customer and I've always been treated with five star service adrenaline vehicles and I've been in storage I have no problem with eitherGalen M. | Premières impressions
Thank you. Smooth transitionnatalia p. | Premières impressions
Le client n'a pas laissé de commentaire.Marrietta N. | Premières impressions
Store open promptly Customer service was excellent, equipment was ready to go .Mangement did not offer visual inspection ,intake was quick. Ingnition on truck was hard to start tumbler needed adjusted on 10 'foot truck.Michael M.
Le client n'a pas laissé de commentaire.HECTOR S.
Great customer service and assistance!!!LAURIE N.
Grate customer service. The guy answered all my questions.MARTHA L. | Premières impressions
The unit itself was ok although poorly lit. Many times I did not feel safe going to my unit by myself. On multiple occasions there would be homeless people roaming and even saying in units. For 115 $/month I felt my items were secure but I felt uneasy grabbing what I needed from storage.Amy D. | Expérience générale
Kyle and his associate are great and super helpful with all things.THERESA J. | Premières impressions
Kyle was top notch. He was friendly, the place was clean and well organized.Scott O.
Kyle was Super Friendly, Very Knowledgeable and Helpful, with all our needs......Daniel W.
Le client n'a pas laissé de commentaire.NATHAN C.
Lied on me about stealimg uhaul the manager here made false policr report screenshot bedore uhual deleteAntonio G. | Expérience générale
I would recommend your facility to anyone needing storage for their belongings. I work in the moving and storage business and wi tr h out a doubt it's the best self storage facility in tucson. Friendly and professional staff. Thank you, when and if I need storage again I will only choose this facility. Again you guys and gal are great!Annette T. | Expérience générale
Le client n'a pas laissé de commentaire.Michael C.
Everything was and still is awesome. By far favorite location to go to.BRYAN B.
Great location. Great service. Went above and beyond to help us.CARTHRAL J.
Pleased overall. Would use the Uhaul location again in the future without reservation.catherine w. | Expérience générale
Kyle and Kaitlyn were amazing.Geoffrey C. | Premières impressions
Kyle and his team are awesome! Keep up the good work.GARY W. | Premières impressions
Le client n'a pas laissé de commentaire.BRENT H.
Le client n'a pas laissé de commentaire.Roxanna B. | Expérience générale
Great service. Clean facility. Friendly.Nancy C. | Premières impressions
Management has been awesome and very helpful. The facility is always clean and temperature is always right! Great experience and will highly recommend to others. ❤❤❤Lucille H. | Expérience générale
They were extremely helpful and well mannered. Would like to say that they made me feel like I had known them as friends. Thanks for be so kind.Venissa E. | Premières impressions
Le client n'a pas laissé de commentaire.george c. | Expérience générale
I first worked with Kyle through through my employer. Since then, I have rented multiple trucks and units due to his consistently excellent service. This level of consistency is rare and he should be commended. I am very vocal about service, good or bad. Thank you for asking for my input. Unfortunately, people are more likely to voice a complaint over a compliment. I expect it is because we have the right to quality care. Excellent service saves everyone time and improves quality and productivity all around. Many thanks to Kyle and his staff.Victoria P. | Expérience générale
Very clean! Good customer service!YORVELITH B. | Expérience générale
The only thing I would change is the access hours of the storage unit. But I get why is closed when it does. I have no issues a guy named walker was always helpful when I ran into him.Casey S. | Expérience générale
Le client n'a pas laissé de commentaire.SALLY H.
The entire staff was such a pleasure to deal with, always helpful knowledgeable. The equipment was well maintained and provided much needed support in moving and storage. Will highly recommend Kyle and his staff!!!! 5 star service. Thank you for an enjoyable experience .JOHN J. | Expérience générale
I had a few hiccups during my move which caused me to return my rental later than expected. They were awesome at this location and extended my rental without a hassle. If ever, I need a rental I would recommend U-Haul to my friends and family. Thanks everyone!GWENDOLYN H.
Excellent service à la clientèle. He helped me find the right size storage unit.Chunny P. | Premières impressions
I have been to three different storage facilities in Tucson this U-Haul storage facility should be a model for the rest of them the manager Kyle is the best manager I have ever had the pleasure of doing business with. An employee by the name of Walker was the most professional staff I've ever had the pleasure of doing business with. The staff at this facility went above and beyond. If I own the company those two wiould be president and vice president. I would recommend and use this facility for any kind of storage that I may need in the future thank you very much gentlemen for going above and beyond. U-Haul in my opinion it's lucky to have such professional and courteous employees.Lloyd G. | Expérience générale
Le client n'a pas laissé de commentaire.juanita v. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly S. | Expérience générale
Very efficient system. Easy to move in and out of. Very clean and secure.Lisa L. | Expérience générale
Le client n'a pas laissé de commentaire.Mario J. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy M. | Expérience générale
Le client n'a pas laissé de commentaire.Steven V. | Expérience générale
Le client n'a pas laissé de commentaire.Eboni K. | Expérience générale
The storage facility was well-lit and seemed secure except for occasionally that it seemed someone was taking up residence there and a few times some rude and shady folks lurking about. It may just be the area. In the summer, the area where my unit was seemed to be close to 90 degrees and in winter quite cold. I'm not sure that the units on the fringes of the building were as climate-controlled as advertised. I waited and asked for a larger unit for about 3 months. When none came available, I moved to another storage facility that is cleaner, safer, and better climate-controlled that had a larger unit available. The employees at U-Haul were always polite and accommodating.Kimberly A. | Expérience générale
Friendly and efficient.Timothy M. | Premières impressions
The late fees are to highTINA G. | Expérience générale
We had an outside unit and loved the fact we could drive right up to the door 24/7. Good check in system also.Judi B. | Expérience générale
Le client n'a pas laissé de commentaire.Scott B. | Premières impressions
Le client n'a pas laissé de commentaire.Sheila R. | Expérience générale
Le client n'a pas laissé de commentaire.michael b. | Expérience générale
Very professional and courtesy staff. The location was very clean inside and out, I want to personal thank the GM Kyle for going above and beyond to make sure all my expectations and needs were met. I will also like to send a shout out to the gentleman who checked in my rental I believe his name is Gary, thank you very much for all your help and also for making the rental return process so easy , thank you for your great customer service and professionalism. last but not least I personally want to thank all of the team at the Alvernon location for staying open during this pandemic and for also putting your lives on the line to make sure that all your customers are taken care of. If no one has told you guys that they are grateful well I'm sure there's plenty of us like me who are who are extremely grateful for your services, hard-working dedication.Raymond M. | Premières impressions
Tony was great, he did an excellent job explaining the rental agreement. Tony also show us where the storage unit was and how to check in/out of the facility. Tony provided a welcoming environment.Marcos M. | Premières impressions
Very clean.gabriel c. | Expérience générale
Kyle is a very valuable, kind and professional employee. Nice facilitylaurie j. | Expérience générale
There where people use in drugs and know one cought it.Darrell C. | Expérience générale
Great service. I was very satisfied with my service. The only issue I had was that I could not get into my account online to change my information. A software problem.stephen j. | Expérience générale
Le client n'a pas laissé de commentaire.dawnelle w. | Expérience générale
Very kind and professional staff, Kyle was Great. Impressed with the cleanliness of storage facility and the security measures you have in place.laurie j. | Premières impressions
Le client n'a pas laissé de commentaire.Scott G. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra S. | Premières impressions
This is the only place I use, I have rented from them since 2016 off and on.linda h. | Premières impressions
Very good job were treated very good and will be using your service again thank for everythingDeborah H. | Expérience générale
Le client n'a pas laissé de commentaire.James G. | Online Move In
Always convenient, clean, and high standard of customer service.Lisa L. | Premières impressions
My daughter is a student at the University of Arizona in Tucson. This is her Junior year. At the end of each school year we have always used this storage facility to store her things during the summer. Each year we have Excellent treatment. Kyle and his staff are AWESOME!!!! We will be back at the end of her school year in June 2021 to store her things again. Thanks again to U-Haul Storage of Alvernon Heights …. from the LaMar Familyteresa l. | Expérience générale
When it came to getting the storage unit, after moving with Uhual back to Tucson, Kyle made the process as easy and friendly as could be. I have worked in customer service for 14 years and Kyle is, without a doubt, one of the best employees I have ever had the privilege of working with. He was incredibly efficient and willing to go above and beyond to help with every detail of my move. It is hard to accurately put into a few words on a comment page how easy he made the transition and how appreciative I am for the hard work and obvious expertise he has.Robert R. | Expérience générale
Kyle and all the staff were very friendly and helpful. Keep up the excellent job!Carole W. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew B. | Premières impressions
Tony was a good guy to have at my drop off location explained the storage so Thoroughly showed me everything and I’m only 19 so I don’t know anything so he was a big helpIsaiah F. | Premières impressions
My daughter and grandchildren were with me at the storeage unit. There were several street / homeless people loitering on the grounds. One of them accosted us and continually badgered us with in appropriate remarks while we unloaded our U-haul truck into our U-haul storage unit. When I asked the desk clerk if there was a routine security patrol. He remarked that U-haul was not responsible for how people behaved and went on to say they had cameras and alarms to protect the units. Clearly this clerk was more concerned with property damage than customer safety. Things in a unit,are, after all, just things. It seemed to eluded him that there is a customer safety issue here. The clerk was cold and devoid of empathy, or simply obtuse, maybe all those things. Either way the point being a routine security patrol doesn't cost much and would deter the loitering and vagrants from hanging about U-haul grounds. Maybe you could teach some manners, empathy and perhaps constructive thought patterns to the desk clerk, doesn't think much about customer safety.DEBORAH C. | Premières impressions
Le client n'a pas laissé de commentaire.Mary H. | Expérience générale
Le client n'a pas laissé de commentaire.Gerardo V. | Premières impressions
Le client n'a pas laissé de commentaire.Mark C. | Expérience générale
Great experience! Will definitely be back in the future for any storage needs.Kayla S. | Expérience générale
Very nice staff. They were very helpful in maneuvering our 26’ truck to the storage unit.Mary H. | Premières impressions
Very helpful staff! Easy access to indoor unitsLeslie B. | Expérience générale
Everyone working there is so polite helpful and friendly. Manager Kyle set the tone at this location. The result ? This is the best Uhaul location in the USA. And I have been to manyVincent G. | Expérience générale
Loved this climate control space. Easy access with the key card and carts available too.sharon W. | Expérience générale
Le client n'a pas laissé de commentaire.Chelsea S. | Online Move In
Increase video surveillance inside building and you'll have a regular fort Knox facility ;) (I've done law enforcement and ran security at multiple military and government contract sites so if you need any advice just ask) ps: Your a very professional guy and doing a great job. Uhaul finally has a facility manager that knows what he is doing and doing it well.george c. | Premières impressions
Le client n'a pas laissé de commentaire.Meghan M. | Expérience générale
Very helpful staff as we were storing goods prior to a possible evacuation from a wildfire. The local tv news told of UHaul's disaster relief program. Thank you for a free month. Thus facility is excellent.sharon W. | Premières impressions
Love the customer service and the perfect location. Very very clean and would recommend everyone to use uhaul.Annette H. | Expérience générale
Le client n'a pas laissé de commentaire.Robert V. | Expérience générale
Le client n'a pas laissé de commentaire.John R. | Expérience générale
I really loved everything about my experience from beginning to end. The only thing I am disappointed about is that my indoor storage unit has no ceiling... I am nervous about my belongings being damaged. If there was even mesh on top I would feel slightly better, but the metal grid on top with massive square openings makes me think that creature friends will make their way into my unit. If that was resolved, I would happily and confidently suggest the storage units to anyone.Jacqueline W. | Premières impressions
The person that took my information didn't get my name right so couldn't help me get into my informatioin.Katherine B. | Premières impressions
A couple times I went in there was nobody upfront waited for almost 30 minutes both times. I had to cancel a U-Haul truck three times and I had emptied out my storage and told them I was moving out and then I got a letter saying rent was due a week after and I moved out of the 2 storages I was in. I need to do better in this areaMARISELA H. | Expérience générale
Le client n'a pas laissé de commentaire.Tamina B. | Expérience générale
My experience with U-Haul was great. I was at another storage for 9 months that I hated. I only move my stuff there yesterday. I love it there already. Everyone is so nice and polite. Ii wouldn't recommend the other storage I was in before to anyone but I would recommend U-Haul to everyone Thanks for everything... Stay safe. Barbara Salebarbara s. | Premières impressions
Went very well for me but there was 4 customers waiting by the time I completed my transaction. I believe he was working alone, I would suggest some helpTamberlyn H. | Premières impressions
Le client n'a pas laissé de commentaire.Maria T. | Expérience générale
Kyle was patient and provided excellent service.Tyler G. | Premières impressions
The folks at the uhaul were very nice. I love this new center.CONSTANCE P. | Premières impressions
Excellent service, convenient location, knowledgeable staff, and overall great experience. Merci les gars!Teresa W. | Premières impressions
Honestly the best service Ive had. Well informed efficient and professional. Gotta love it :)Maria L. | Premières impressions
Le client n'a pas laissé de commentaire.Jean O. | Expérience générale
Uhaul has always been great to us, the staff is very helpful and friendly. I would definitely recommend you guys to a friends family and anybody on the planet , thank you team for the best storage experience. You had us covered like a u-haul.Vincent P. | Expérience générale
Both employees working on 4/12/20 were very friendly and efficient they deserve to be acknowledged thank youDebra F. | Premières impressions
Le client n'a pas laissé de commentaire.Francis A. | Expérience générale
Kyle, our manager at the Alvernon location in Tucson, is just excellent. Helpful, friendly, professional. Would recommend without hesitation.Nancy E. | Expérience générale
Le client n'a pas laissé de commentaire.MONICA S. | Expérience générale
The staff was wonderful. We had issues with the security card and it was quickly fixed. We had contact with 3 different employees while moving in over two days. They were all very nice and helpful.Kelly B. | Online Move In
Le client n'a pas laissé de commentaire.NICHOLAS S. | Expérience générale
This is a great storage place with very friendly, helpful people.jenny w. | Expérience générale
The experience with telephone support and the the in-store member, Klay were all very good customer experiences. They were all professional, efficient and friendl.FRANKLYN T. | Premières impressions
Thank you for a great staff and excellent facilities.Alex O. | Expérience générale
I have give compliments to the staff for being so friendly and courteous.michael s. | Premières impressions
Fast, friendly and very accommodatingstephen j. | Premières impressions
The UHaul staff was always very friendly and able to assist us when needed.Wendy H. | Expérience générale
This is the best run Uhaul location in the USA. Managment at this location is top level. Glad I found this placeVincent G. | Premières impressions
Very accommodating and pleasant to deal with made a stressful weekend a little less so Thank you guys so muchBarry M. | Premières impressions
Kyle was extremely helpful. He went out of his way to help me solve an issue. It was refreshing to have someone so willing to assist me. Thanks Kyle! I appreciate you!Sherry S. | Expérience générale
EXCELLENT Staff, EXCELLENT Customer Service, EXCELLENT Facilities! 5 STAR +++++ BEST experience I have had with any storage facility, including other Uhaul sites. THANK YOU for all you do!!!!!!!!!!!!CHERIE D. | Premières impressions
UHAUL WAS GOOD AT ONE TIME BUT NOW THEY CHARGE STUPID RATES FOR EVERY LITTLE THING. ITS ALL ABOUT THE MONEY NOT THE CUSTOMER AT UHAUL!!Randy Y. | Expérience générale
THE COURTEOUSNESS OF STAFF AND TRUCK RENTAL WERE GREAT!! EVERYONE WHO WAS THERE WORKED ABOVE AND BEYOND TO HELP ME. VERY GREAT PRICES TOOFelicia B. | Expérience générale
Particularly great staff. Always helpful and positive.George E. | Expérience générale
Have no problems with U-haul very helpful answered all my questions.Greta C. | Premières impressions
The manager (Kyle Wright) took excellent care of me. I would absolutely recommend this Uhaul location to others. Because of great service received I recently rented a Sprinter van from this location.Jeremy B. | Expérience générale
No issues whatsoever with the service received from this location.James T. | Expérience générale
Excellentjohn Y. | Premières impressions
No issues, fast serviceleslie B. | Expérience générale
I moved across the country and utilized this storage. It was great! Thank you, U-Haul!Richard B. | Expérience générale
I love itNorma J. | Expérience générale
They were courteous., friendly and professional.. They both went up and beyond the call. I was a mess but they made me feel welcomed. MerciLisa M. | Premières impressions
This place was great! Everyone was nice and went beyond helpful. Good people.Jeff D. | Expérience générale
Work people were very helpful. The facility is clean.Frank B. | Premières impressions
The facility was safe and secure. Great place to store my furniture.WILLIAM GILBERT B. | Expérience générale
Requeted a climate control but aasigned a non climate unit.gary p. | Expérience générale
Service was amazing!!EARBY R. | Premières impressions
The staff was friendly and helpful.Vipul K. | Expérience générale
Staff are rated as Excellent. The storage facility is clean. However, 1. only 2 carts available for all customers 2. only 1 door to to the facility, my locker is in the back-long walkPaul S. | Premières impressions
Great customer service!!!Shaina D. | Premières impressions
There is riff raff that hang around the units sometimes.Michael K. | Expérience générale
Staff was friendly and professional. Helped me out a lot. Would recommend using Uhaul storage for your needs.GLENN D. | Expérience générale
U haul was great. I will definitely return for services in the future if needed!!!Michelle S. | Expérience générale
Love the staff , very helpfulsam H. | Expérience générale
Love the service like familysam H. | Premières impressions
Great facility ! Wonderful service I recommend it!mary a. | Expérience générale
Very helpful customer servicePeter S. | Expérience générale
Nice facility - still new but kept up over the past year. Merci.KATHLEEN P. | Expérience générale
These Guys Where Awesome.! Help My mom an i with a Box truck and Storage place. THANKS GUYS.Angel P. | Premières impressions
Keep doing what you’re doing!frank c. | Expérience générale
Walker was great! If he’s not a manager, he should be!Juliet C. | Premières impressions
Great service and friendly employeesmary a. | Premières impressions
All the reps were friendly and helpful.John V. | Expérience générale
Great...friendly people, nice facility!Nancy E. | Premières impressions
Easy and quickGina M. | Premières impressions
Kyle Wright is awesome. He handled our snafu very well and got us sorted out quickly and easily. He's a true asset.Devyn B. | Premières impressions
Very helpful, super easy and convenient! Loved the cleanliness of the facilities and the van! Definitely will be back and will refer you to my friends.Deana F. | Premières impressions
Great customer service!Holly E. | Premières impressions
Kyle and Gary gave me amazing customer service! They were incredibly accommodating and friendly. The storage facility is clean and safe. Je les recommanderais à n'importe qui.Sandra L. | Premières impressions
Concerned about people and their dogs living in units.MELANIE D. | Expérience générale
Kyle, the General Manager, was awesome and so was another employee. They were quick to serve us and were respectful, knowledgeable, and helpful. Best U-haul place and experience I've ever had.steve t. | Premières impressions
Walker was very helpful with all the information I needed. Merci.Becky G. | Premières impressions
Kyle, Nico and every employee I met went above and beyond to assist me with my questions, my concerns and even accompanied me to the unit to explain and clarify any questions or doubts I had!Lita R. | Expérience générale
Very professional and clean. The free use of carts is also a bonus.Keionte W. | Premières impressions
Every staff person I encountered was friendly and helpful.Wayne B. | Premières impressions
My only criticism is that it's seemingly impossible to reach the actual store by phone. Many times I had questions specific to that location, & could only reach a nonlocal agent, who couldn't help me.Thomas J. | Expérience générale
All staff is great!Alex A. | Expérience générale
bonHong Z. | Expérience générale
Great locationELAINE L. | Expérience générale
Excellent service à la clientèleKelley g. | Premières impressions
Very friendly and helpfulSteven J. | Premières impressions
Great placepatricia f. | Premières impressions
great customer service!karla a. | Premières impressions
Move out employee very helpful and polite. Excellent customer serviceMaureen S. | Expérience générale
Clean, friendly employeesVicki B. | Expérience générale
Good customer serviceJacklin W. | Premières impressions
Tony was very nice, professional and he answered all my questions.paula B. | Premières impressions
Staff was very friendly and professional. Would definitely use Uhaul trucks and storage again.GLENN D. | Premières impressions
Very friendly service!Dwayne S. | Premières impressions
Great staff especially Gary who I have dealt with in the past. This location is one of the best U Haul facilities I have done business with over the many years I have been a U Haul customer.arthur j. | Expérience générale
Staff was awesomeAlvaro S. | Expérience générale
Your staff were always helpful and courteousLupe O. | Expérience générale
very helpfulShanti M. | Réservation
Completely disgusted. After being attacked and rental stolen, after 30days I found out about a storage unit I was now being charged for. Tried to get help but no luck. Lost everything againOrest M. | Expérience générale
All the employees where professional, attentive and courteous. The facilities were very clean and newer.Elzy G. | Réservation
The employees were very helpful, friendly and courteous.Martin L. | Réservation
Big smiles and friendly warm service. Great JobSteven M. | Réservation
LThomas S. | Réservation
Super friendly, excellant rates!! Generally very informative, really good experience.Ralph S. | Réservation
Manager Jayson was super helpful, knowledgeable, and had great customer service.Alex A. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!