Évaluations des clients U-Haul Moving & Storage of Ann Arbor

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Ann Arbor

Cote générale :

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Samantha L.
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Le client n'a pas laissé de commentaire.

LORI WATANABE S.
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I appreciated the ease of changing my reservation 3 times to a different size truck and different pick up days and times. What wasn't told was that the truck automatically came with a dolly and some moving blankets which is great but had I known, I would not have rented them.

Daniel S. | Online Move In |
Évaluation :

When I arrived my unit had a zip-tie on it and no lock inside, which was the only thing I needed to actually get started. I had to go in the office and ask for one, which makes the online no-contact reservation idea pointless. I was able to figure it out, but the system of arming and disarming alarms at one panel, and opening the building doors at a different panel, was very confusing. I heard one alarm go off while I was moving in, and I'm sure that happens all the time. The unit numbering is also very confusing, and it took me a while to find the correct building (I'm in the 1600s). Going from the 1400s to the 2000s, and having the 1600s out front, makes no sense. Finally, the stairs to the upstairs units have a lip on them that makes it much harder to pull a dolly up them.

Anthony A.
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I have somewhat of a lukewarm opinion of the Michigan side of things. I didn't really appreciate having my loading window cut due to lack of employees. While I understand, it added stress to my already anxiety-ridden moving experience. I was also fairly displeased at how long my things sat in storage before the company bothered to ship them, leaving me without my belongings for nearly two weeks after moving. When I read a 12 day window of shipping, I did not think it would take closer to twenty. However, I will definitely say that upon arriving in Massachusetts, not only did they keep proper contact, the driver who delivered and also retrieved the pod was very courteous and helpful, even being understanding about the difficulties we had in dealing with all the snow and ice on the driveway. I would tip him if I could, he did an excellent job. My review would be somewhat more scathing if not for his professionalism.

Daniel A.
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The hitch was loose so it made a bunch of noise over each bump. I don't know if that's something you can check prior.

Thomas W.
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Le client n'a pas laissé de commentaire.

TYLER K.
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I am not a uhaul customer, but you allowed a customer to enter my email address, and then you started sending me lots of messages. When a customer gives you an email address, you should send an email with a confirm-this-is-you link, and only send additional email after confirming the proper address. Contact your corporate office. Tell them they sent the contract with a customer to an unrelated 3rd party. Oops!

Ben H.
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Le client n'a pas laissé de commentaire.

KERRY JOE C.
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Staff was very professional and friendly. Keep on keeping on.

John M. | Premières impressions |
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Storage experience was great but the truck rental was garbage

Daniel C.
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Prior to this, attempted to use the contactless method to pickup at the storage locker Ann Arbor. Worst experience- please update your requirements prior to picking up to ensure all info is previously validated to allow a smoother pickup, and add estimated times of how long validation takes. You don't want your customers standing outside in the cold for 40+ minutes w/o knowing when a text will come..or in my cases just never came. We never received the validation text allowing us to get into the vehicle. I would never recommend anyone use that process and have already told people not to as you haven't figured that out yet to be efficient. The st street location was quick, easy, friendly.

GLEN EDWIN E.
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Le client n'a pas laissé de commentaire.

AMAECHI PATRICK U.
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Le client n'a pas laissé de commentaire.

Richard P.
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Le client n'a pas laissé de commentaire.

THOMAS H.
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Le client n'a pas laissé de commentaire.

JACOBWILLIAM F.
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Was treated like a second class citizen. Was told this truck was well maintained despite it was the oldest truck in the fleet. Steering was incredibly terrible. Felt like you were going to die at any speed above 55. Found out when filling up the tank that I got scammed out of an 1/8 of a tank. When returning it and expressing my concerns, the checkin attendant was very dismissive and didn't have the interest in resolving anything. Said multiple times “I should have verified with email” and “This is how we do things”. Will never ever rent from another UHaul dealer again.

KRISTINA LEE W.
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Check out was super fast

Martha B.
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The app was a little glitchy and took several attempts to go through. Otherwise a great experience!

Andrew J.
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Quick and efficient

RITCHIE ALLEN B.
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I met and spoke to 2 employees--both communicated well.

michael G.
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Le client n'a pas laissé de commentaire.

MARY ANN W.
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Le client n'a pas laissé de commentaire.

JULIE ROSE-WHITE B.
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The customer service rep at the front desk was extremely helpful!! She was very nice, super friendly, and even told us about options that we had that we weren't aware of. It was a big help, and the truck was great.

Wanda E.
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Ivan was incredibly helpful and got me in and out.

MYLAH TERESE I.
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Le client n'a pas laissé de commentaire.

Timothy C.
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Office manager was excellent. Check in person when returning was excellent.

IGNACIO R.
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The staff were very helpful and friendly!! Thank you!

Greg R.
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Le client n'a pas laissé de commentaire.

AMAECHI PATRICK U.
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Le client n'a pas laissé de commentaire.

David H.
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Le client n'a pas laissé de commentaire.

ANDREW T.
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Le client n'a pas laissé de commentaire.

SUZANNE MARIE C.
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Le client n'a pas laissé de commentaire.

Tim H.
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Just don't text me the request for a review at 0-Dark30 next time!

DEVON NATHANIEL G.
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Equipment wasn't clean

ROBERT JAMES C.
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Le client n'a pas laissé de commentaire.

TOMA C.
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Excellent service! Thank you

Jack M.
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Le client n'a pas laissé de commentaire.

James S.
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i rented from this location ab0outm5 or 6 years ago and it was a disaster. But this time it was excellent. Fast, very friendly, super easy, even though they were busy. Great staff!

veronica C.
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Le client n'a pas laissé de commentaire.

Thomas A.
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Le client n'a pas laissé de commentaire.

Sara K.
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Le client n'a pas laissé de commentaire.

Kevin C.
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Le client n'a pas laissé de commentaire.

ROBERT ANDREW K.
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Le client n'a pas laissé de commentaire.

Samer N.
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Le client n'a pas laissé de commentaire.

HEIDI CAROLINE P.
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Efficient, helpful and friendly staff.

ERIC BARCLAY L.
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Le client n'a pas laissé de commentaire.

JAMES JOSEPH C.
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Check your bill carefully. Unjustified charges seem to appear up

Wyki P.
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large location, centrally located, been here before for UBox storage. regional staff called a few times to check up on reservation prior to pick up, this was unexpected and appreciated.

Maxwell M.
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Le client n'a pas laissé de commentaire.

TERRELL LAMONT R.
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Le client n'a pas laissé de commentaire.

JAMES JOSEPH C.
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There seems to be shady practices going on at this location

Jonathan S.
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This location and the staff are very helpful and friendly. No complaints with this location. On the other hand -- central booking needs some help. I reserved a unit nearly a month in advance only to find it not available on arrival with a truck load of stuff -- it really backed me into a corner. Although the local staff did their best to try and accommodate me it was not practical and I had to find a storage location elsewhere last minute. Very disappointing and I will not use Uhaul again for this reason. Not what I had come to expect from Uhaul -- Poor, Poor, Poor!

Gregg T.
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Le client n'a pas laissé de commentaire.

TAMARA MARIE M.
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All workers in this place are frienndly professionals and efficient.

China W.
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Le client n'a pas laissé de commentaire.

JAMES PARKS R.
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This was my drop off location. They made drop-off so quick and easy. Great rental experience!

William E S.
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Le client n'a pas laissé de commentaire.

PETER LOUIS G.
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Le client n'a pas laissé de commentaire.

Adel G.
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Le client n'a pas laissé de commentaire.

Jessica D.
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Le client n'a pas laissé de commentaire.

MARY JANE W.
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The service was quick & efficient.

EDWARD PATRICK H.
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U guys are awesome!

PAUL ANDREW N.
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Le client n'a pas laissé de commentaire.

Steven H.
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Super quick and helpful. Contactless option appreciated!

GABRIELA ARLEEN G.
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Brandon Mallory is one of the most amazing people I have ever met. He ALWAYS makes you feel so appreciated as a customer. The minute I walk thru the door, he always says “ hello, I'm here to help you with all your moving needs.” He takes away all the stress of what size truck I need, he takes away the stress of moving. He goes above and beyond helping customers, always. He is the most professional, friendly, and caring associate I've ever met. I hope UHaul appreciates him as much as I do. Thank you Brandon for always helping and caring about your customers.

Linda V.
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Le client n'a pas laissé de commentaire.

George P.
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Le client n'a pas laissé de commentaire.

ADRIAN F.
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We didn't know until we arrived at our destination, but there was some kind of leak in the roof or side that cause many of our items to become wet. We had one of our bookcases swell and crack due to the moisture.

Kimberly G.
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My experience was overall very good as far as all of the equipment. However, the gentleman that assisted me in placing my order was not very friendly. He just had a look of annoyance on his face during the whole process. He did not say anything rude, however it really appeared as if I was bothering him by the look on his face and his body language. I asked him if he was having a bad day and he confirmed that he was. I understand that we all have bad days, but in customer service this could really affect your customers. i was reluctant to continue and almost went to another location.

Trebby E.
Évaluation :

The customer service at the front counter was disappointing. There were 2 customers at the counter (including me) and 3 staff. As I was connecting with 1 of the staff members to pick up my UHaul truck, it was clear the staff member didn't know what they were doing. I had completed the online check in prior to arriving at the store yet while at the counter, I still had to provide all of my information that I inputted through the online check in - which made the online check in pointless. As I asked what the point of the online check in was, the other staff member helping the customer beside me kept interjecting with snappy responses to my questions and that continued on for the entire check out process. This was frustrating because I wasn't at her counter yet she was interjecting with rude responses while I was working with the staff member that was at my counter. This coupled with her helping the other customer created a loud atmosphere. During this, the 3rd staff member entered (male) and was talking on the phone. He came to the front counter, next to the staff member I was working with (now that makes 3 staff and the same 2 customers) and was talking on the phone about private information very loudly. I could hear him speaking on the phone at the front counter getting angry at whoever he was speaking with because the company hadn't given him his holiday pay since July 2020 and he was saying things like if they want him to go part time then he would shut down the Ann Arbor store part time. His conversation on the phone continued - this was unprofessional and should not have taken place in front of customers let alone at the front counter. All of this commotion really made it so loud at the front counter that I could barely hear the staff member in front of me speaking. All I kept thinking was how the whole experience was terrible customer service. When I finally checked out, they rudely told me my truck was ready at the front and the key was in the truck. I go to the truck and no one accompanied me to do a check of the vehicle to make sure everything was okay or to show me what I needed to know about how to use the truck. They also didn't prepare the vehicle for me - there was frozen ice on both side mirrors so I had to go back into the store to ask someone to come clear it off before I could drive off the lot for obvious safety reasons (and it was a mixture of snow and rain outside at said time). Also, while I had the truck, I continuously received alerts that stated “service tire; monitor system” with a blinking service light the entire time I had the truck. This was a VERY poor experience and usually I don't write reviews, but I felt this was necessary given I spent over over $700 for this to move.

SAMMY LOUIS S.
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Le client n'a pas laissé de commentaire.

Kazuya H.
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Le client n'a pas laissé de commentaire.

JASON WILLIAM W.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

andrea D.
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Everyone I dealt with was extremely helpful and patient with my many questions!

Peter H.
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Staff was very professional and friendly!

Albert S.
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Le client n'a pas laissé de commentaire.

RICHARD ALAN D.
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Nothing. The truck was ready. the staff did a great job.

CHARLES ALAN F.
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The people here where very nice and helpful Thanks

james g. | Premières impressions |
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Very helpful.staff. The storage spaces are cleaner than most ER's.

BRADLEY DAVID M.
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Le client n'a pas laissé de commentaire.

Andrew C.
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Le client n'a pas laissé de commentaire.

Jill C.
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Checking in the vehicle was quick and efficient. The guys helping were very nice

Robert G.
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Le client n'a pas laissé de commentaire.

Jason S.
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Le client n'a pas laissé de commentaire.

BENJAMIN STEWART B.
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No complaints. Staff was friendly and helpful. Brought the truck around and had it running, ready to go. Truck was well maintained and clean. Dropoff was easy, and again staff was friendly and helpful. All in all a great experience!

DAVIDHOWARD K.
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Le client n'a pas laissé de commentaire.

NATALIE PEALO G.
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Truck steering was a problem need to have maintenance done on all trucks before renting out

JERRY RUSSELL M.
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Le client n'a pas laissé de commentaire.

Robert S.
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I did not receive the moving blankets with my order, I think a $10 or $12 charge. Otherwise my experience was wonderful.

ADAM DIAN M.
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friendly service

LISA F.
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Everyone was extremely helpful, easy to contact and communicated every step of the way. Shout out to Jennifer who dropped off and picked up the boxes!!!!

Henry B.
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Very happy!

ERIC THOMAS H.
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Le client n'a pas laissé de commentaire.

Richard M.
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The uhaul point of sale system appears to be terrible and slow. Not the employees fault, but it really slows things down. Also, do you really need my drivers license for every rental? I rented dolly ans paid a deposit. Why do you need my license for that?

NATALIE PEALO G.
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Le client n'a pas laissé de commentaire.

Jeff I.
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Le client n'a pas laissé de commentaire.

Jens K.
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The truck had some issues with the tire pressure monitoring

Mark H.
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The drivers that picked up the box at our Florida location did an excellent job ... our road is very tight at the turn around, many delivery trucks go into the grass... not yours!

Mark K.
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Le client n'a pas laissé de commentaire.

Mel L.
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Please make sure that headlights are working properly before releasing the truck for use

LUCIANO Z.
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Mobile check in was a little confusing Only one teller in the store and took a while for me to get service

Carol F.
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Le client n'a pas laissé de commentaire.

tara s. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Robert R. | Premières impressions |
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Very helpful renting storage unit!

Matthew L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jada S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Vysali Nikhita R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jean S. | Premières impressions |
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Charged credit card when first free month was free. No one answers the phone after 20 minute hold. Tried again, hold for 25 minutes then routed to corporate answering service. They claim some random reason why the Uhaul website was wrong for the free month. They got through to the office in minutes. I was promised a reversal of charges. The original charge to card was not canceled. It went through. Received email of credit, but it hasn't hit my credit card. This free month seems like such a sham. Traveling out of state having bogus charges on my card is bad business and inconvenient during economic mayhem due to the virus. I'm disgusted.

LaKeisha C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

rick b. | Expérience générale |
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Thank you for getting us into your facility so quickly as our son was forced to leave U of M at the last minute due to the Corona Virus. We are happy that we can trust U-Haul to keep our stuff safe in any State!

Arthur B. | Expérience générale |
Évaluation :

staff was always very friendly and helpful

Donovan C. | Expérience générale |
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There was rat skat all over my stuff. Now I’m worried bugs could’ve made there home in my stuff too. Terrible experience, I’m definitely finding a different storage facility if I ever need one. I also didn’t get a prorated return for using half the month.

SCOTT S. | Expérience générale |
Évaluation :

Dear Austin Brown, I've had half a dozen excellent experiences w State St. Uhaul renting vehicles/trailers over the years (at least one of them directly with you), so when I needed storage space, it was a no-brainer, but I was sadly disappointed in the service I got. I reserved a 10x15 space online, and went to get access to it the following week (Tue Aug 4), Michael Fender was rude and exasperated to start, and let me know that the website's listed hours of access were wrong, requiring me to pay $10/mo more; and though it's not listed anywhere on the website, I had to provide or buy a discus-style lock. So far, not great, but workable. Then, my access card didn't work, and when I went back to the front to get it re-programmed, exasperation and rudeness increased. Then, when I finally got to the unit, there was a lock on it. After visually confirming, we went back to the front desk, and Michael searched for another 10x15 unit, but there were only 10x10 (too small for my needs) and 10x20 (too expensive for my budget). He was willing to waive the 24-hour access fee, and give me the lock for free, but I was only going to keep 24-hour access for a month anyway, so that didn't nearly make me whole for the difference of the price of the 10x15 and the 10x20. His only solution at that point was to direct me to the next available 10x15 unit *in Westland* which didn't work for that day (i needed to be somewhere *with my vehicle emptied* in 20 minutes), nor did it work for me in the long-run, being 25 minutes each way too far from my home base. I was understandably frustrated and rather than listen to my frustration, and acknowledge that, he sharply told me that he would not adjust the price to fit my needs, nor could the manager. As someone who manages people myself, and has had to deal with corporate bureaucracy, *I* would want the opportunity to address a repeat-customer's frustration myself, rather than risk losing their referrals and business forever, having been dismissed rudely by a front line worker. Please call me at 734-985-0601 if you would like that chance. Thank you, Scott G. Sanders scottGsanders@gmail.com

Caitlyn b. | Expérience générale |
Évaluation :

There could have been at least one more person working in the office. There was a line of 7 people and one worker, who do to policies such as requiring a visual check when someone vacates their unit, meant this worker had to walk all over the property as he was helping customers. He and the customers would have benefited from another staff person being available

scott b. | Expérience générale |
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easy to use, easy to cancel. staff was friendly and helpful. will use it again

Tzu Ching W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Pamela M. | Expérience générale |
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I'm very satisfied with the storage locker, the staff, the check-in procedure, the carts are handy, and it was nice to have the opportunity to leave reusable items for others to take. U-Haul is a great company.

Sara F. | Expérience générale |
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I loved this U-Haul storage location! Every employee I encountered from 2017 to now was so friendly and helpful. The unit was bright and clean. I’ll miss you guys!

Emma T. | Expérience générale |
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Le client n'a pas laissé de commentaire.

sue m. | Premières impressions |
Évaluation :

The 1-800 needs to give better directions on costs. I experienced additional fees for the truck and storage. Also they had me pick up the truck in Ypsilanti and provided storage in Ann Arbor. I could have picked the truck in Ann Arbor where the storage was.

Ryland M. | Premières impressions |
Évaluation :

Wonderful staff. Very helpful.

scott b. | Premières impressions |
Évaluation :

great service but the process to secure a storage locker was far too long. 20mins from start to finish and I had all the info (credit card, phone numbers, addresses - ready to go). Nothing about this is cause for that kind of wait. The line behind me at 7 people by the time I was finished. Your customers suffered.

Michelle T. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Angela D. | Premières impressions |
Évaluation :

Very helpful.. even got car in trailer stuck in a area I couldn’t turn around and the workers came to save the day and turned me around. They where kind and friendly. Bless you thank you.

Pamela P. | Premières impressions |
Évaluation :

The entire deal excellent job on top of all that Austin showed me so much consideration. Thank's again Austin.

Naomi A. | Expérience générale |
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A bit slow in handling things.

MICHELLE B. | Expérience générale |
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They are great!

Khyla C. | Expérience générale |
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Bugs got to get into my unit, causing me to trash many items. The place doesnt answer the phone and charges to use the dumpster. I waited 30 mins to check out b/c the manager stayed in the office.

Curtis H. | Premières impressions |
Évaluation :

fast service and good customer service as well...!!

Sean P. | Expérience générale |
Évaluation :

A very positive experience. I will continue to use UHaul for storage and moving.

LAURIE B. | Expérience générale |
Évaluation :

Our climate controlled storage unit experience was amazing from start to check out. Unit was perfect! If we every find the need to have a storage unit again I would not go anywhere else!

Tzu Ching W. | Premières impressions |
Évaluation :

It's good service

April M. | Expérience générale |
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My stuff had rat feces all over it. The personnel would not allow me to access my unit with a locksmith present in a timely fashion. They wanted me to access it at their convenience.

todd h. | Expérience générale |
Évaluation :

Great location and facilities The staff are also exceptional

Meghan O. | Expérience générale |
Évaluation :

Great storage and helpful staff!

David T. | Expérience générale |
Évaluation :

the new GM Mandy is great!

john b. | Expérience générale |
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I checked out my unit in July and was still billed for August and not just that the place was sending letters to and others on my list on contacts saying my bill is passed making in embarrassing.

Sanko P. | Premières impressions |
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Veronica was more than helpful, she was super friendly and courteous that made my storage renting experience go very smoothly. Thank you very much Veronica. Kind Regards, Sanko Perovski

Julie R. | Premières impressions |
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Young woman that assisted was extremely helpful, great people skills, and very efficient, would recommend that you consider her for future management position. Steve Rubin

Gail L. | Expérience générale |
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Na

angela L. | Premières impressions |
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The lady that helped me check in was extremely helpful in showing me how everything worked.

Gail L. | Premières impressions |
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Very courteous and helpful.

HAL P. | Expérience générale |
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Stephany is an outstanding leader! ! leader did! - Stefanie is an outstanding leaded!!!

Heather H. | Expérience générale |
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Very helpful staff.

Kenneth K. | Expérience générale |
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Great Facilities but no one ever answers the phone there yet to go through the message center leave a message and have them call you back it’s rude

Connie L. | Expérience générale |
Évaluation :

Thoroughly satisfied with my U-Haul storage experience. The climate-controlled units were well kept and maintained under excellent security measures. The complimentary carts were also of great help.

Brian S. | Premières impressions |
Évaluation :

easy to setup and check in

humaria n. | Premières impressions |
Évaluation :

It is a very slow process to officially rent out a space.

Randy H. | Expérience générale |
Évaluation :

Stephanie and staff are top shelf. Very helpful and friendly. I have recommended their facility to several friends.

Gwendolyn E. | Premières impressions |
Évaluation :

NEED MORE MATRESS ZIPPED QUEEN N KING SIZES.

Mary D. | Expérience générale |
Évaluation :

I'm giving an average ranking because while the facility had plenty of lighting, was clean and secure, the facility was extremely overpriced. The accessibility was good but not for $169/month!

LINCOLN C. | Expérience générale |
Évaluation :

Jenn/Bobby/Stephanie were all wonderful.

Dane J. | Premières impressions |
Évaluation :

My needs were met, though I've never been thrilled with the service level at this location. It's always slow.

Michael H. | Premières impressions |
Évaluation :

Very professional and friendly staff!!!

kathy v. | Expérience générale |
Évaluation :

Very nice female manager and staff working at A2 location.

DONNA R. | Expérience générale |
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I rented a storage unit. When it was time to remove my items from storage I booked a truck weeks in advance. The truck was not suitable and broke down 30 mins into trip.

MIRNA L. | Réservation |
Évaluation :

Dear Sir and/or Madam, We do not have a storage facility rating as of yet. We just secured the Storage Locker and we are in the first month special time frame. We also want to see moisture in unit.

Kimberly H. | Expérience générale |
Évaluation :

My experience at UHaul of Ann Arbor was excellent! I stored my belongings in a UBox in between moves. The staff was very helpful and I will definitely be using this UHaul location again!

Parker D. | Expérience générale |
Évaluation :

Great experience, good price for good convenience

Ricky W. | Réservation |
Évaluation :

Service was great & unit was clean.

Angela H. | Expérience générale |
Évaluation :

We never had to visit the site. The site called us that our containers had arrived and the moving help that we hired from Uhaul picked them up and delivered them a day early. It was an easy move!

Miriam P. | Expérience générale |
Évaluation :

Move was on time and completed efficiently

Mark S. | Expérience générale |
Évaluation :

N/A :)

JAMES M. | Expérience générale |
Évaluation :

Need more staff to accommodate rush times. Around college move in days for example.

STEPHANIE K. | Expérience générale |
Évaluation :

My Sunday 8/12/18, I was running behind traffic was heavy probably due to Freway closure and I was able to load after the closing time.

DANIELA L. | Expérience générale |
Évaluation :

Great staff. Great service

Anginay J. | Expérience générale |
Évaluation :

I got frustrated because the alarm in my unit kept going off even though I clocked in and out. It was frustrating and no one could fix it. Eventually on my last day there it stopped going off.

YURI O. | Expérience générale |
Évaluation :

The staff at this branch was very friendly and attentive! They answered all my little questions and concerns no matter how silly sounding those were. (It was my first time renting a storage unit.)

Tammey J. | Expérience générale |
Évaluation :

All was fine.

Alexander P. | Expérience générale |
Évaluation :

Boxes expected on June 8 finally arrived on July 11. Apparently the only truck in Michgan broke down twice. IThe unpacking crew had a truck - it broke down twice. I was charged extra for the storage

Elizabeth B. | Expérience générale |
Évaluation :

The staff here are great. Jennifer in particular went out of her way to provide excellent service, keeping me updated, and checking in regularly. Stephanie was really helpful too, a problem-solver!

Amy H. | Expérience générale |
Évaluation :

Met my needs perfectly. Thank you.

MELISSA S. | Expérience générale |
Évaluation :

Staff member did not know how to close out, slowing the process. I moved out 7 days prior to the mo. end & told there was no prorate. Bad business not to refund when I paid a full month in advance.

Arlene S. | Expérience générale |
Évaluation :

I would recommend a ramp for the indoor storage so a person could move the cart up to where the storage unit is. If my son had not been with me, I couldn't have accomplished my task.

Zlato F. | Expérience générale |
Évaluation :

Staff was exceptional in speed and courtesy.

marilynn L. | Expérience générale |
Évaluation :

They were good!

pierre s. | Expérience générale |
Évaluation :

Nice to have it in town.

Non reviews have been submitted for this location.

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