Évaluations des clients U-Haul Moving & Storage of Ayer

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Ayer

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Patrick G. le

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Le client n'a pas laissé de commentaire.

George M. le

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The facility has been very good for me I no longer need it as well for now call you if I need it again

James M. le

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I was very happy with your employee and the service provided.

ASHLEY B. le

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This is a small location but the young man on staff was very friendly and helpful. Give him a raise!

Blaine A. le

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Le client n'a pas laissé de commentaire.

Kevin C. le

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Le client n'a pas laissé de commentaire.

Donald S. le

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First the van I reserved was down for safety issues, got bumped up to a box truck. Ok but then after I was a 1/4 of the way into my trip the service traction system lights came on. When I tried to return the truck was on the phone with the corporate office for 30min as we tried to wake up the associate by phone,text, and banging on the doors,windows, and walls. There were 3 other customers there waiting with me trying to get trucks and products. Very dissatisfied with my interaction with this location.

Melanie Z. le

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Le client n'a pas laissé de commentaire.

Martyn B. le

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Was not given a final receipt reflecting actual mileage and charges. Not happy about not knowing my final costs

Rodrigo R. le

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Ayer, Ma Employee who recieved the returned vehicle said he would readjust the return site from West roxbury to Ayer Ma.

Jason G. le

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New inventory at many locations. Strategic locations across, - the entire country. By far the best DIY truck rental company.

Andrey C. le

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Attendant in Ayer MA, Douglas Frenette, was not friendly at all, I was greeted with (Verbatim) “Oh, one more. You will have to wait.”, and continuously made remarks that were out of place. He even mentioned that that was not his store and he was overwhelmed, which was noticeable. The truck needed alignment, as the back wheels were tilted and I had to drive constantly steering to the right. Not safe. Not pleased. Overall, everything was just ok.

Troy L. le

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Awesome

Timothy S. le

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Everything went well enough though I was not provided with the furniture pads I requested and paid for. When I returned the truck the agent was not able to provide a refund at that time so I am waiting for it.

Emily S. le

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Great service!

Harry H. le

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I made a resv (spoke to a resv person at UHaul) for a van for 48 hours. Went all the way out to this store only to be told that they could only rent the van to me for 8 hours. Create a big problem for me in moving my daughter. Disappointing.

Jeffrey F. le

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Le client n'a pas laissé de commentaire.

Robin H. le

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Le client n'a pas laissé de commentaire.

Curtis P. le

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Le client n'a pas laissé de commentaire.

ryan w. le

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The rows could use a re-paving, 4” cracks in pavement make it hard to drive a truck smoothly through the rows at any speed. a school bus just outside my unit made it impossible to back up to the unit

Peter C. le

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Le client n'a pas laissé de commentaire.

PATRICIA K. le

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Bye George, it was great doing buisness with you. Thanks for all your help. Pat Kennedy

Gail T. le

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Le client n'a pas laissé de commentaire.

James K. le

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Le client n'a pas laissé de commentaire.

Patricia O. le

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Le client n'a pas laissé de commentaire.

Stephen T. le

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Great value and customer service. Thank you George Whitney.

John K. le

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Le client n'a pas laissé de commentaire.

Vijay H. le

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Le client n'a pas laissé de commentaire.

Lisa D. le

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Too many problems. Not enough space to provide feedback

Dawn P. le

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I've been waiting on a refund from this location for 2 weeks now and still nothing. Maybe a low review will get their attention.

Anthony D. le

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Le client n'a pas laissé de commentaire.

Lawrence J. le

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Le client n'a pas laissé de commentaire.

JILLIAN P. le

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Customer service rep was outstanding!

JEANNE D. le

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I rented one of the few units that was not protected by a gate, yet still had to pay the same price as other units that were. The owner seemed annoyed whenever I went in & was not friendly or helpful.

Salvatore I. le

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Staff is very attentive and helpful to your needs.

michael j. le

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well worth the use

Valeri D. le

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GREAT experience storing my Mom's stuff! Easy in, easy out! @ a decent price. They were friendly & very helpful. Iesha was exceptionally kind and professional! ! I definitely would recommend them!

RAYMOND L. le

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I waited at the office, blew my horn, and beat on the door for 90 mins, Your gen mngr, George Whitney was asleep on duty at 2:30 pm with the office doors unlocked. I will never be back.

Marilyn H. le

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Very helpful

BACEM M. le

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Good facility and friendly service.

amelio o. le

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When we arrived nobody was there. Me and another customer had to wait 15 minutes until someone arrived to take care of us. For me that's not good.

John D. le

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I've rented storage units and trucks from other UHaul locations in the past. Overall the Ayer location was much better to deal with. 24 hour access is convenient and units were clean and dry.

JEANNE D. le

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I don't think it's fair that I should pay $75 a month like everyone else when my storage unit is OUTSIDE of the protected fenced area. My monthly fee should be reduced.

Joseph W. le

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Friendly staff, and convenient hours

Joseph M. le

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n/a

Denise E. le

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Very nice and friendly staff.... everyone was very helpful when needed... I would definitely recommend this facility

Olga K. le

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Issues, issues and issues one after the other. Not notified about boxes arriving. When we arrived, employee didn't even now our boxes are there. Not having storage unit available even though we....

Tiffanie A. le

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Kenny is the best. Seriously. He made everything so easy. You guys are so lucky to have such an awesome employee.

Armen A. le

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I was thinking of using them again. I live down the street from the Uhaul facility from central street, leominster. Did not like the people and they jacked up the prices for storage. I do like aye

Haley B. le

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My box arrived broken into and completely disheveled. I was shocked nothing was stolen. The lack of communication between uhaul and movers made my life very difficult.

Mary M. le

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Staff friendly but not super competent - several tries to get a functioning unit (broken door, couldn’t switch in the system, etc.) The unit itself was pretty dirty & a cigarette butt found on one box

SEAN P. le

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Its not good. The security gate is always broken or vandalized and so made ussless. There are large portions of the outside fence missing or damaged. This is a high crime area and you have no security