Le client n'a pas laissé de commentaire.STEPHEN E.
Customer Reviews for U-Haul Moving & Storage of Beavercreek
Pour nous contacter
Beavercreek, OH 45432
(N Of E 35)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Échange de bonbonne de propane
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Way to expensive. 99Â¢ a mile is outrageous. Next time I will be going with EnterpriseMELISSA M.
Customer service on point. Helpful, informative, thorough and friendly. (Jeremy is the gentleman who helped with move in process)Brandi J. | Premières impressions
Excellent customer serviceBrandi J.
Nothing, Jeremy was awesome. Very friendly, professional and helpfulLEE S.
Everything already seems top notchJohn F.
Le client n'a pas laissé de commentaire.RANDY S.
Again, very attentive and helpful staffDavid W.
Le client n'a pas laissé de commentaire.LYNN W.
Great customer service!NICHOLAS W.
Le client n'a pas laissé de commentaire.James T.
Great service at the counter!NICHOLAS W.
The staff was exceptionally helpful in arranging for transfer of our belongings to a new unit after the door to our current unit was damaged by an irresponsible driver making a gross backing-up error at an adjacent unit.sandra v. | Premières impressions
Door of my unit fell on my shoulder injuring my shoulder, rendering me helpless for a few days, staff wrote it up but during my three month rental was not repaired and the rope also dry rotted and I had to replace it myself, had to have helper hold stick/pole to keep door held upMARK J. | Expérience générale
Considering the time of month I was not only able to rent a trailer, I was able to extend it too! Got all my stuff moved, now I'm saving money. Woot, woot!REBECCA R.
The employee working that day seemed to be the only one there and was not very helpful or professional. Very strange location. I usually like to do everything thru the app, but even the app seemed to not work as well as usual either.Lindsey R.
Le client n'a pas laissé de commentaire.Nelson S.
Le client n'a pas laissé de commentaire.JERRY F.
Great storage facility.KAJEZA H. | Premières impressions
I worked with Kelsie Redd, who was outstanding! Great job.TIMOTHY R.
Le client n'a pas laissé de commentaire.DOUGLAS Z.
Le client n'a pas laissé de commentaire.DOUGLAS C.
Le client n'a pas laissé de commentaire.RICKY W.
Le client n'a pas laissé de commentaire.GREGORY B.
Le client n'a pas laissé de commentaire.QUANSHENG L.
Le client n'a pas laissé de commentaire.Tim F. | Expérience générale
Dakota was excellent. He was able to rearrange the rental so it worked for my schedule and budget. Then he went out of his way and let me use a charger! Great owner!!!JOSEPH D.
Le client n'a pas laissé de commentaire.Christopher D. | Premières impressions
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Jonathan D.
Le client n'a pas laissé de commentaire.HASNAIN S.
Everyone here was nice and efficient!ELIZABETH C.
Le client n'a pas laissé de commentaire.LARRY B.
Le client n'a pas laissé de commentaire.Grant K.
Good experience. Shop worker very nice and knowledgeableALYSON N.
Everyone I interacted with were excellent and attentive.Robert M.
The young lady and the young gentlemen that helped me were knowledgeable and friendly. Very easy and quick experience. A+BURRIS D.
Le client n'a pas laissé de commentaire.Jeffery P.
Le client n'a pas laissé de commentaire.KAREN C.
Great Service!!!Donny S. | Expérience générale
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.STEVEN W.
Le client n'a pas laissé de commentaire.rebecca p. | Expérience générale
Great service!JUDITH N.
Everything was outstanding!TODD W.
Le client n'a pas laissé de commentaire.ANGELA R.
The representative at this location was willing to work with me, change the reservation start time so that fit into my schedule, and the rental worked out well.FREDERICK H.
Le client n'a pas laissé de commentaire.John P.
Employee was concise and helpful. Van was extremely clean. Drop off was quick and easy.ALI K.
It didn't have the lock inside the unit but we went to the front counter and he gave us one and apologized! No worries! Thanks so much!Cassandra W. | Online Move In
My one issue was that I was expecting there to be a lock in the unit waiting for me but there was not. Other than that, instructions were clear and helpful, registration was great: quick and easy. Getting in and out was simple. The location is small so storage for the uhaul rental equipment wasn't great and created some Obstacles to navigate around but otherwise the property was fine. I would choose to go here again.Jesse C. | Online Move In
Le client n'a pas laissé de commentaire.Jessica B. | Premières impressions
We over filled the gas tank and we did not receive any compensation for thatâ€¦ we should have gotten 10 bucks off the bill â€¦.PHILIP U.
Le client n'a pas laissé de commentaire.valerie h. | Expérience générale
We had damage to most of our items through water, mold and rodent. We had to throw away half of the items that we had stored there. Rodents are through our plastic tubs and storage boxes. Water was leaking inside the unit and ruined our wood table. And everything in the back left corner was covered in mold when we moved out.Michael W. | Expérience générale
Manager was excellent at getting me the trailer I needed, awesome customer service. I visit her for ALL my rental needsMICHAEL D.
Dakota and his staff were always helpful and professional.Kathy L. | Expérience générale
The two men working there were very friendly and helpful.TERRY H.
Le client n'a pas laissé de commentaire.DANIEL D.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Anthony D.
Great staff and easy access.James W. | Expérience générale
Le client n'a pas laissé de commentaire.EDWARD D.
Dakota was great to work with!Brenda R.
Le client n'a pas laissé de commentaire.JUDITH N.
Seems to be a busy location. We have not had any issues when we have used this facilityPeter H. | Expérience générale
I had a reservation for 1200 am from the U-Haul website. I noticed the business was going to be closed at 1100pm, so I went in to chat with them (because they dont answer their phone). They said they wont be open so come back in morning around 8-9am. I did just that and they gave away my 26' truck to someone else because I didnt pick it up at 1200am. I was furious. I had to go get a 20' from another location which added another 40 miles to my rental, thus 40 $more. Completely unacceptable.JACOB S.
Le client n'a pas laissé de commentaire.JACOB S.
Le client n'a pas laissé de commentaire.EMMA M.
Does have mice in the outdoor areas . But everything was amazingNatalya F. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas N.
Thank you so much! :)Shanna M. | Premières impressions
Nothing. Excellent service.PATRICK L.
Oil/Check engine light flickered on & off and the entire screen flashed white now & again. VERY distracting!KATHRYN S.
Le client n'a pas laissé de commentaire.Jeffrey S.
The rental was easy to set up, Representatives we're all helpful and courteous, and everything worked as promised. That is why I always return to the Beavercreek location!JERRY P.
I reserved a unit online because it said it was available. I reserved it 5 days ahead of time and when I arrived at the facility I was told the unit www not available and had to get a bigger unit that I didn't need that cost me more money. 5 days you had to call me to tell me the unit was available and no one did. I'm not happy and will not use the facility again.Kendall W. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN L.
Dakota. Easy to work with. Friendly. Helpful.SEAN B.
Very convenient. The stuff was very professional and friendly. However, the 20ft truck we rented was pretty banged up. Also, I thank God my husband check the oil before leaving the lot. The truck was low by 2 and a half quarts. The stuff did fill it, but I am not sure who is responsible for checking these things before renting a truck out. Happy my husband checked as it could have been a really bad experience. I did let the receiving truck location in Berea know that the truck needs service!DEBORAH S.
Le client n'a pas laissé de commentaire.JAMES T.
The employees were very helpful.STEPHANIE L.
I got charged a second for 118 fucking dollars for no damn reason!!! There was no damages or anything to the truckAKEEM M.
The person on site was awesome and very helpful. The truck...not so much.CHARLES H.
Staff was super efficient & a pleasure to work with. Truck was immaculate & perfect. Merci!CHRISTINE M.
Le client n'a pas laissé de commentaire.layla l. | Premières impressions
Nice truck, easy check-in and checkout, helpful staff.David P.
Le client n'a pas laissé de commentaire.Emily S. | Expérience générale
Too much expensiveTHEONESTE N.
Quick and easy pick-up and return. Associates were courteous and fast.TIMOTHY G.
Le client n'a pas laissé de commentaire.KYLE G.
Friendly and helpful staff. ThanksFortunato N.
The customer service reps were very helpful and pleasant to work with.STEVE L.
Le client n'a pas laissé de commentaire.Judy R. | Expérience générale
Le client n'a pas laissé de commentaire.JACKIE W.
Rented storage at this location. My furniture was covered in mold and rat crap. I have renters insurance but I shouldn't have to file a claim because their facility is poorly keptLORRIE M.
Everything went very smoothly. We rented an appliance dolly which made moving even easier. The person helping us was knowledgeable and friendly. We will use this location again.Mary Jane S.
The location booked my truck to someone else without telling me an hour before I planned to return it. Then they told me there will be a 50 $late charge if not back in time which was around 3:00. Now I would be ok if I was told that at the time of the reservationâ€¦ but they didn't say anything about it. I consider that a misrepresentation of allowed time and charges.JAMES L.
Le client n'a pas laissé de commentaire.WILLIAM W.
Just reduce the price, I have been taxed higher than ever.JACQUES K.
The grounds are clean the facilities clean everything seems well organized. The staff has always seemed to be friendly and informative and helpful. My only gripe is that it was stated that it was climate controlled even though it's an outside unit and I have experienced molds and mildews,.MARY K T. | Premières impressions
Le client n'a pas laissé de commentaire.TODD K.
Dakota, Matt and Kelsey outstanding for truck and storage needsMARK J. | Premières impressions
Le client n'a pas laissé de commentaire.PEGGY K.
I rented the pick up truck for 7 days. I did return 2 hours late so I expected some charge.. my card was charged 170 $. When I called I was told I was â€œover mileageâ€ but my receipt states I rented 1 week 1 day only driving 550 milesâ€¦ not good business won't be renting from this location again.Brandon C.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.LEONARD J.
Dakota and team are always great to work with.SCOTT A.
Employee in the morning was super nice and professional and so is the afternoon employee. thank so muchTON L.
Le client n'a pas laissé de commentaire.GREG C.
Le client n'a pas laissé de commentaire.Angela R.
Le client n'a pas laissé de commentaire.Terri L.
Le client n'a pas laissé de commentaire.Kathy K. | Expérience générale
Le client n'a pas laissé de commentaire.CINDY A.
Drop off was quick and hassle free. The trailer handled great. Overall, the rental was a good experience.Paul M.
Your customer service representative was very courteous and professional.HENRY P.
Le client n'a pas laissé de commentaire.STEPHANIE L.
Le client n'a pas laissé de commentaire.KAREN W.
Tires that blew appeared to not be in the best condition to begin with. Delay caused by tire issue made a short move into a 5 hour moveCAROLYN F.
Owner really went above and beyond to make sure I had the best storage unit. Would highly recommend!Abigail B. | Premières impressions
Le client n'a pas laissé de commentaire.Vladimir B.
Le client n'a pas laissé de commentaire.KEVIN W.
Le client n'a pas laissé de commentaire.DAVID M.
Had an extremely bad experience with movers you had to use on your website, it would be better not to recommend if they are not insured and you are unaware they are on drugs and do poor work. That's from the website - not this location which is great.William S.
Le client n'a pas laissé de commentaire.JOHN M.
Manager is excellent. Lot is too smallGARRY T.
Mice problem in unit that destroyed some of my belongings and mold/moisture in unit too. Contacted rep west and awaiting a response.Jeremy F. | Expérience générale
The staff was extremely helpful and friendly!JUSTIN O. | Premières impressions
Very helpful staffJohnny K. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher M. | Expérience générale
Le client n'a pas laissé de commentaire.Beth K. | Expérience générale
Le client n'a pas laissé de commentaire.anthony B. | Premières impressions
Le client n'a pas laissé de commentaire.David M. | Expérience générale
Le client n'a pas laissé de commentaire.Brad T. | Expérience générale
Ready to go, just some minor debris cleanup needed at move in. No complaints.Gene B. | Online Move In
Le client n'a pas laissé de commentaire.Christopher M. | Premières impressions
I am going to give ' above average' because of the patient young man who waited on me after I leased the unit online. When we arrived, the unit we leased was locked with someone else's lock and blocked with a car. However, the young man at the desk apologized and said that unit should never have been listed as available (their system assigns open units) assigned me another unit & then when I decided it was too small, he changed me to a larger unit, all very patiently. He walked me down to show me where the unit was located and how to used the key pad entry and explained the unit alarms.Sheri S. | Online Move In
Le client n'a pas laissé de commentaire.Mariah I. | Expérience générale
had some mice problems, but overall it was fine, thanks!Eric M. | Expérience générale
Unfortunately your facility rented me a 10x20 storage unit with a leak in the roof. Now I'm out thousands of dollars for ruined furniture and household goods. The insurance I paid for through uhaul will only give me a thousand dollars which doesn't come close to all that we've lost.Dave W. | Expérience générale
Le client n'a pas laissé de commentaire.Ann C. | Expérience générale
Le client n'a pas laissé de commentaire.Isaiah C. | Expérience générale
Le client n'a pas laissé de commentaire.amber S. | Online Move In
Le client n'a pas laissé de commentaire.Veronica O. | Premières impressions
Dakota was very helpful.Eric M. | Premières impressions
Le client n'a pas laissé de commentaire.paul h. | Premières impressions
Very positive experience, facility is close to my house and the staff are friendly and helpful.Todd H. | Online Move In
Customer service rep was very helpful, fast and courteous despite multiple customers requiring service. Very knowledgeable agent. I did note damage to the exterior gutters and shifting of interior ceiling tiles, but was assured the facility was aware and repair was imminent!francis c. | Premières impressions
Kelsie was extremely helpful and wonderful to work with. I will definitely be back!JOSHUA D. | Premières impressions
Great service! Very helpful and patient. Knowledgable and went out of her way to help with decision. Very appreciative.eric k. | Premières impressions
They only thing I was confused about was, I thought the first month was free. I had to pay for the first month when I went to sign the the paperwork. So I paid for a reservation and then the 1st month.Sheena S. | Premières impressions
Great staff! Always feel comfortable coming here.James W. | Premières impressions
Very pleased. First time ever renting a storage unit. Quite a selection to choose from. I will be using other services U-Haul provides.deb r. | Premières impressions
Everything was explained thoroughly and the owner was very helpful in making sure that I had everything I needed.CHRISTOPHER C. | Premières impressions
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