Évaluations des clients U-Haul Storage of Beaverton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Beaverton

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Jeffrey S. le

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More clear about payment details

Randall B. le

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All the staff were helpful in getting me a vehicle, after I couldn't get a trailer for varying reasons.

Eric R. le

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Easier indication of where drop off location is at.

Robert R. le

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Le client n'a pas laissé de commentaire.

Alexander S. le

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I was charged for an extra day because the staff did not record the trailer return when I brought it back and they unhooked it. When I discovered the charge, I had to call and bring it to their attention. To their credit, the refund was promptly issued.

Victoria J. le

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Le client n'a pas laissé de commentaire.

Damon D. le

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Le client n'a pas laissé de commentaire.

Cynthia E. le

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They're was standing water in the truck.

richard F. le

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Was called the day before and was informed that what I wanted came in with tire problems and they only had a smaller unit. I stated that it will have to do. When I came to pick up they came through with what I wanted. They rocked it!

Michael R. le

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Le client n'a pas laissé de commentaire.

Susan C. le

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Great knowledgeable people, super easy and quick. The only negative I can think of is the 2 lanes exiting always had a car or 2 parked there which made it difficult for others to pass and exit. I had to exit at the entrance. Thank you for asking for feedback

Amy W. le

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I liked how quickly they marked and updated the major cosmetic damage that was absolutely not visible in the check out pictures, when the website wouldn't allow me to upload my pictures. The damage was enough for me to be concerned that I would be blamed for it if it wasn't noted. There had only been one sticker near any of the damage, but both sides looked like it went through a very narrow space. Please remember to mark it before, so customers can more quickly go through check out.

WILLIAM H. le

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Would not compensate us for the mistakenly-filled gas tank ($110 dollars!) that the clear in Carson City had told us to fill.

Sandra B. le

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Luis was very helpful, even allowed me to interrupt a conversation to direct me to expedite a quick hand off on my return.

Matthew A. le

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Great staff, great location.

Curtis L. le

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Le client n'a pas laissé de commentaire.

Bryan E. le

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Le client n'a pas laissé de commentaire.

Marvin N. le

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you need overnite customer parking there

Tonya N. le

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Customer service was pretty non-existent. Had issues with staff after I completed online check-in via the UHaul app. Wasted about 30mons just trying to get a key for the truck. Was ignored when I attempted to return truck. Completed online, again via the app. Handed key to someone behind the counter then got a call 10mins later asking ME where the key was. Just an absolute cluster F the entire time I had to deal with the staff. Will rent elsewhere next time. Too bad as this one was so close to my new home.

Jason S. le

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Le client n'a pas laissé de commentaire.

Keun Young J. le

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Le client n'a pas laissé de commentaire.

Zoey K. le

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The experience was very good and all employees were very helpful!

Thomas E. le

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Le client n'a pas laissé de commentaire.

Keli S. le

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The gentleman who checked me out was extremely friendly and helpful.

Corey D. le

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Le client n'a pas laissé de commentaire.

Vern W. le

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Le client n'a pas laissé de commentaire.

Lon W. le

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Always great .

Eva S. le

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Have the website and what shows up on the computer at UHsu location match. Thank goodness I took a screenshot of the change I did to my reservation on the Monday before the Saturday we moved. I had to wait 45 minutes for my truck, which was a huge inconvenience. The representative who helped me deserves 5 stars; he was very patient, and I apologized to him for my annoyeane with the situation. He was polite and helpful, as well as very apologetic.

Donald L. le

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Fix your online system in general. This is not the locations fault but we made a reservation for the 12th in Hillsboro for a 26foot truck. They then told us ee had to pick that truck up in Milwaukee wich is about 30 miles away. Only to compromise on a 20ft truck in Beaverton which is still about 20 minutes away as opposed to the original 5 minutes we would have gone.

Ravindra K. le

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The rerun handling staff are very rude in communication.

James L. le

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The truck was decent and customer service was excellent.

Feargal M. le

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Le client n'a pas laissé de commentaire.

SHELLEY K. le

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Jose, the lot attendant who hooked up the trailer to my SUV, gave me an amazing customer service.

Robert A. le

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need more people behind the counter. long waits with only one person dispatching moving vehicles. we rented four or five times in one week, and this was the case most times.

Jonathan R. le

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The whole paperless system for inspecting vehicles is not customer friendly. It seems absurd that customers are responsible for taking high quality pictures before leaving the lot, and uploading them to a clunky, and slow, website.

Cherie S. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Auto pay option doesn’t work online. 2 customer service people at peak time with customers waiting 30-min isn’t good business. Front desk closed my unit and eliminated my access code before I exited.

hi-jung c. le

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Not enough staff over too many customers, Waited long for services

Cherie S. le

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Nice helpful staff!

IRENE Y. le

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Staff is always very helpful and professional. Occasionally the outside staff is a little disorganized and lack communication skills. But overall I’m very happy with my experience.

Nancy R. le

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Very helpful and personable

CARLOS J. le

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Customer service was great. Very helpful and clean..

jennifer steve R. le

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Everyone was very helpful.

Jasmine T. le

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Need to get the other gate fixed to exit.

jennifer steve R. le

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Thanks for being Extremely helpful and providing excellent customer service.

Richard O. le

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The worst customer service ever. I was also over charged.

Michael S. le

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By far the best Uhaul I've ever been to. Everyone is incredibly friendly and helpful. I cannot recommend this facility highly enough. My only complaint is that you are so far from me now!

Kerrie M. le

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North Idaho needs more pick up locations. Had to drive an hour to pick up truck.the trucks insode was dirty, but we were given 1 day free . given 3 locations to drop off in Portland after one agreed t

Kevin-wendy M. le

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Thank you.

NAOMI E. le

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Thanks for helping!

JESSICA L. le

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Had a great experience thank you

ronald p. le

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They were very helpful. Over the top.

CRISTY C. le

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Great thanks again!

BARBARA M. le

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Very kind manager and staff. A pleasure doing business with them.

David A. le

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Professional, courteous, prompt services!

Scott S. le

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Great staff.

julie y. le

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ok

Landon P. le

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Busy but helpful

Kyle M. le

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Competitively priced. Clean. Easy.

Sadae H. le

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The gate was not working properly , my code dont work and I can only get in when uhaul is open Tripled the cost of my move had to miss work and. Hire people because of the fact when I can get in.

Tom L. le

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I had to walk back and forth from the storage unit to the office a couple times. Which in itself is no big deal. However there was no clear signage as to where to go or how to get into the office.

Henry l. le

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The gentleman that checked me in was very rude he kept on wanting me to hurry up and get out of the truck I’m 62 years old disabled and it takes me a while to get down from an elevated position

John M. le

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Paul was Knowledgeabe, intelligent and helpful.

Roel N. le

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Good morning very happy thank you for your help thank you for your customer service

Barbara N. le

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I am very satisfied and have used used uhaul for many years .

MIKE H. le

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Chyna is fantastic!!!

sergio d. le

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Thank you for the great service

BARRETT O. le

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Great place clean and nice

Brock K. le

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My experience here at the Beaverton Uhaul was quick, easy and as expected.

Robert R. le

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I was disappointed to learn that the unit rental was not pro-rated as I paid for a full month but vacated on the 14th. I was told "No refund". My payment of $245 was made on the 6th.

Rich N. le

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a little tight access around buildings

MIKE H. le

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This is a good Uhaul Center. I have experienced far worse. China is an outstanding representative of this facility

Michael S. le

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Incredibly helpful and kind

ALISA S. le

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There seems to always be a shortage of desk help..... causing long wait times. .

MELISA M. le

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Everyone I’ve dealt with for the past 3 years while having a storage unit was great- I loved Brock. However your new general manager was extremely unprofessional and rude to deal with- glad to be gone

RICHARD B. le

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More expensive then you're Oregon Facility by far I don't understand why and would really like to

MICHAEL D M. le

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None

Virginia G. le

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Very good

Cherie S. le

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Received Very capable and helpful service. Thanks!

Zach W. le

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Brock was very helpful and pleasant to do business with.

steve b. le

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Some of the staff are a little curt and short.

Kris M. le

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It’s a tough areato navigate, get items from vehicles to storage units. Staff and facility is fine... but the old layout makes it tough to recommend.

bridget k. le

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Too hard to gauge how much truck rental will cost. Unfriendly staff; not willing to explain differently when I didn't understand.

Mike M. le

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Ubox delivery person was the BEST!!!

Michael A. le

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Patricia M. le

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Idid not have my unit for the month and expect to be refunded the prorated amount. When can I expect a refun???

PATRICE S. le

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Rates raised allott. Manager never returned phone calls.

michael k. le

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The whole staff is professional and excellent

Cliff R. le

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Everything went great.

Brian H. le

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The bathroom in the storage area was filthy. Our stuff in storage full of cotton from vents. The guy who closed is out was rude! 195.00 too much

vladimir m. le

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Jeff is the best guy!!!

GARY W. le

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A staff member helped me shop for moving supplies through the whole store and helped me load everything into my vehicle. They went way beyond what I expected. I'll definitely be back!

John M. le

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Your office went above and beyond to provide information, advice and quick service when our UBox was weeks late arriving from Houston. Thanks!

William r. le

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The Beaverton U-Haul was a nice place to store our things.