Make it a customer first operation. Before phone calls and computer work.STEVEN JOE JR H.
U-Haul Moving & Storage of Beckley
Pour nous contacter
Beckley, WV 25801
(Intersection of Rt16 & RT19)
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Was not told we needed to fill tank or there would be a fee. There were a lot of up charges and it ended up being much more expensive than initially thought.Kevon C.
Welcoming staff as soon as I walked through the door. Helped me with my reservation and got back on the road in minutes. Would definitely recommend to anyone. And the return process was the exact same. Merci.Fleming Ray T.
Le client n'a pas laissé de commentaire.Mike K.
Le client n'a pas laissé de commentaire.Byron G.
Le client n'a pas laissé de commentaire.Brent O. | Expérience générale
Staff was awesome!! I forgot my furniture pads and they credited it back to me. Trailer was in good shape and well maintained. They hooked it up and unhooked it I never had to touch it good customer service. Will be returning when needed!James B.
Very professional and HelpfulRICHARD W.
Keep up the good workCHARLES LEE H.
I was told on the phone when I talked with uhaul that my fee would be less than what it was when I went into the store so I am very unsatisfied with thatPAUL DAVID JR C.
Le client n'a pas laissé de commentaire.Richard B.
Lot was cluttered with returned equipment, and personal was not super inviting.Daniel Lee P.
Great staff. Great overall experience. No issues whatsoever.Brian G. | Expérience générale
Great, always rent from here. Customer service good, efficient and friendly. #1 place.DIANE CHRISTINA Z.
Le client n'a pas laissé de commentaire.earl G.
Logan is a excellent worker always is very helpfulAnslem H. | Premières impressions
Le client n'a pas laissé de commentaire.GEORGE M.
Le client n'a pas laissé de commentaire.ERIC BRADFORD H.
Le client n'a pas laissé de commentaire.Wanda M.
Le client n'a pas laissé de commentaire.Ronnie M. | Online Move In
Le client n'a pas laissé de commentaire.CLIFTON F.
Le client n'a pas laissé de commentaire.PATRICK JOHN B.
S.O.Steven Jared M.
Le client n'a pas laissé de commentaire.Christina Marie A.
People where great.they where very helpful and made sure the units was ready,even tho we had problems with UHaul 800 number with our unit being cancelled because we couldn't seem to pay for it on line. But the guys in Beckley handled it and got us took care of and even gave us our monthly free rent. Thanks very muchRonnie M.
The app wouldn't work so I went inside. The employees were wonderful and took care of us right away. I will definitely come back if I needed to rent a truck again.Christy C.
Kendall & Zack are the best!! very polite professional and excellent at their jobs!KIMBERLY FAYE H.
Le client n'a pas laissé de commentaire.Brent O.
Le client n'a pas laissé de commentaire.GARY A.
Le client n'a pas laissé de commentaire.DAVID JOHN S.
Le client n'a pas laissé de commentaire.MARIAN ELIZABETH C.
Very helpful, knowledgeable,attentive, and patient! Moving my mom under stressful circumstances. Uhaul made it as easy as possibleDavid W. | Premières impressions
Le client n'a pas laissé de commentaire.VIRGINIALYN C.
Le client n'a pas laissé de commentaire.Dwight B.
I didnt return to this location I dropped off after hours at Harper Rd location. Thats where I had issues using the uhaul/share website.PAMELALYNN T.
I don't know of any thing that could have done any better. Salesman was great, courteous and well knowledgeable. We got in and out in a timely manner due to the ability to preregistration on the app. Equipment worked as instructed. This was a great experience. Thank you U-Haul and associates.Gordon R.
Le client n'a pas laissé de commentaire.Robert B.
Please fix the bathrooms at the storage unit.ALLYSON MARIE G.
Le client n'a pas laissé de commentaire.DARYL H.
The people are terrific and treated me very professionallyJOHN GEORGE H.
I booked a large storage unit before moving here. Talked to the store twice to confirm. Upon arrival, they had no record of my reservation and did not have the unit size available. I did get some units together that suited my needs, just was concerning with moving across the country with truck on its way. The staff was courteous and helpful, I rented a truck a couple times as well as having the units and they were great with that as well. All in all, after a bit of a rough start, it was a great experience.Jennifer B. | Expérience générale
Le client n'a pas laissé de commentaire.Emily Catherine L.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.GEORGE DAVID L.
Make sure to confirm the truck info matches what is on the contract. Everybody was very nice but this caused quite a bit of stress when returning the truck.Victoria H.
Le client n'a pas laissé de commentaire.Keith L.
The young lady that helped me was very nice. I selected one unit but after seeing it, I realized I needed a larger unit. The UHAUL employee was patient and professional throughout the whole process.Donna S. | Premières impressions
Le client n'a pas laissé de commentaire.STEVAN WAYNE S.
Le client n'a pas laissé de commentaire.DINAH ABIGAIL S.
Keep giving good quality serviceEllesteen W.
Le client n'a pas laissé de commentaire.JOHN WESLEY JR V.
None of the employees were wearing masks, I know it may not be required in every state or municipality but I would've felt a little safer if they had been.Kathleen K.
Let the customer know when the extra equipment they request isn't available. We ordered two furniture dollies, but only one was available when we arrived. We were moving a very heavy piano and it was very difficult with only one dolly.DIANECRAUN M.
Le client n'a pas laissé de commentaire.JOSEPH S.
Quoted one price and charged 60,00 $ more and told it was a deposit and will get back but didn't.Richard F.
Di everything but hook chain from brake to truckRONALD S.
Poor customer serviceJEFFREY WILLIAM C.
They were incredibly friendly with a clean, updated facility.Philip T.
Le client n'a pas laissé de commentaire.ERIN NICOLE M.
Le client n'a pas laissé de commentaire.Ann L.
Le client n'a pas laissé de commentaire.MONICA DAWN M.
Also very nice employees here! We had gone a bit over the 89 miles allowed and planned to pay the difference, but they waived the fee. More than made up for the scheduling issue!Anne C.
Your staff provided excellent customer service. We were unaware our fuse was blown which prevented the lights on the uhaul trailer from coming on. They fixed the fuse for us and we greatly appreciated the help!!FRANKIE RAY L.
Le client n'a pas laissé de commentaire.ANTHONY DALE O.
Le client n'a pas laissé de commentaire.Jane M.
Ne s'applique pasCharles W.
Le client n'a pas laissé de commentaire.Kathie N.
Quick and easy pickup with friendly staffJimmy Ray Jr W.
Le client n'a pas laissé de commentaire.JAMES DEWAYNE L.
Le client n'a pas laissé de commentaire.McQuade M.
Friendly, professional, and helpful.ERIKVANCE H.
Le client n'a pas laissé de commentaire.TIMOTHY JOSEPH M.
Le client n'a pas laissé de commentaire.Anthony C. | Expérience générale
Excellent service. Everything great from reservation, check in and out.DIANE CHRISTINA Z.
Le client n'a pas laissé de commentaire.JACK B.
Le client n'a pas laissé de commentaire.Kristi R.
Le client n'a pas laissé de commentaire.Floyd S.
Le client n'a pas laissé de commentaire.Jason G.
The only complaint is the wait time to talk to someone on the phoneThomas Lee Ii T.
Le client n'a pas laissé de commentaire.CHRISTY DENISE T.
At no fault of the crew, the truck's tire pressure sensor was faulty.Maurice K.
I felt safe in this store. All employees wore masks and stayed at a distance. Very polite! Thank you!BILLY RAY JR B.
Everything went wellThomas N.
Nothing at all you are greatANNETTE MARIE M.
Le client n'a pas laissé de commentaire.Timothy B.
Le client n'a pas laissé de commentaire.SARAH MARIE F.
Le client n'a pas laissé de commentaire.Richard Wayne S.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Newton B.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Lisa P.
Le client n'a pas laissé de commentaire.Dwight B.
Le client n'a pas laissé de commentaire.gary L.
Truck was nasty and it smelled bad, breaks squeaked, steering was bad, motor had a miss, tires shook the whole truck, had only half tank of fuel, the guys working there were not friendly or helpful. I will never be back!!!!!MICHAEL W S.
Zackery was amazing !!! He was very polite and courteous while providing a great a service. He insured my truck and trailer were available before finalizing up my order; he also made sure I had all the straps and tie down to secure it my motorcycle to the trailer. Zack was very patient to inspect the equipment and ensured the defectives were clearly recorded. Great Job !!!ORLANDO N.
Le client n'a pas laissé de commentaire.CHRISTOPHER ANT C.
Le client n'a pas laissé de commentaire.BILLY JAMES JR G.
Le client n'a pas laissé de commentaire.MICHAEL DEAN S.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Becky S.
I had a a large uhaul truck with auto transport, which barely fit into parking lot. Needed to drop auto transport off first before unloading truck. Uhaul store clerk basically told me to take my vehicle off myself and then he would take off auto transport. Even as I crawled under my vehicle to remove safety chains, guy just stood from afar watching me. Even while returning truck later, he barely spoke to me. No communication. The outdoor pullin return stations are a joke everywhere. You sit there for 5 minutes like the signs instruct you to do so, but when you get out you see 2 or 3 guys either on a smoke break or sitting in office.MARGARET J.
Takes a long time to get thru to someone but once I did customer service was genuine concerned and willing to go extra mile - as well as roadsideCRAIG BRANDON A.
Le client n'a pas laissé de commentaire.John S.
The rates are higher than advertised, in that we ended paying 51,00 $ instead of the 19,95 $ that was advertised with all of the add-on fees, so that was misleading in my opinion, plus, one employee advised that we could drop off the vehicle if we had to after hours and place the keys in the drop-off box (which we did) BUT we had a call from an employee there who called to let us know we were over-due in returning the vehicle WITHOUT even checking the drop-off box FIRST, which I believe is irresponsible, causing us undue stress during a very busy time of our lives right now. It is also difficult to get a call through - one must hold for excruciating periods of time before speaking to a representative from your company. I believe these inadequacies should be addressed if you wish to have a top-rate company in the future.JUSTIN RYAN M.
Cleaner equipment, better maintenance on trucks. Truck still had some trash left over from previous customer inside the cab.CALEB MATTHEW S.
Le client n'a pas laissé de commentaire.TIM L. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia N. | Premières impressions
Very clean facility, if I ever needed a storage space would definitely use them again.Phyllis M. | Expérience générale
Le client n'a pas laissé de commentaire.Susie D. | Expérience générale
I reserved two storage units by phone from out of town. Talked to them one the phone twice but when I arrived they did not have anything reserved for me. I had a truck coming from out of state the next day. Fortunately they had three units that i could reserve since there were no large units available. It all worked out, but would have rated higher if they had my reservation after the two calls to confirm.Jennifer B. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan G. | Premières impressions
Le client n'a pas laissé de commentaire.Makeba B. | Premières impressions
Everything was fine.christian b. | Expérience générale
Always easy to deal with and willing to work with you I would use them again if I needed too before anyone else .Stephen W. | Expérience générale
Great bunch of people that you have at the Beckley location. They was very helpful in my moving needs. Will use again .James K. | Premières impressions
Very nice & professional.Carrie R. | Premières impressions
Extremely over priced, not a good value compared to other storage units.Dewayne B. | Expérience générale
Went above and beyond to make sure we hd the right equiptment and storage for our task at hand. Outstanding!chrystal h. | Premières impressions
Everything was great!Lori J. | Expérience générale
S.O.greg l. | Expérience générale
Your facility was a great place to store my belongings over the past 8 years. Always very clean and secure. Thank you for a great experience :-)COLLEEN B. | Expérience générale
We have rented 3 trucks from you and will be renting another in May, I highly recommend U-Haul very professional. W ill always use this Company never had a problum. Thanks GingerTerry M. | Premières impressions
Most everything was fine. Most of the staff was very helpful. However, it was difficult getting someone on the phone at times in the office. I WOULD use them again.Nancy H. | Expérience générale
Staff was always friendly and helpful. Every once in a while it would be hard to get a hold of a staff member since the desk isn't always manned, but other than that small wait it was great.CARRIE G. | Expérience générale
My mattress didn't have a cover and it stayed impecable. Amazing!Alondra G. | Expérience générale
Great servicebrandon s. | Premières impressions
Très bienShemeika H. | Expérience générale
Travel from out of town request someone help me get into my storage unit bc key was left in Florida and gentlemen laughed and said sorry I can't help you. Call a locksmith! He was rude and obnoxious!Don Q. | Expérience générale
:)Selena H. | Expérience générale
Thankful for this staff!Selena H. | Expérience générale
I couldn't have asked for better customer service. Everyone at this U-Haul was very professional and focused on what my needs where.sandra g. | Expérience générale
Very nice facility and staff.GARY G. | Expérience générale
Services supplémentaires à cet emplacement
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Nous vendons des centaines de produits qui facilitent les déménagements!
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