Make sure if you rent a uhaul the storage unit is equip to fit same amount in it not smaller.Crystale C.
Customer Reviews for U-Haul Moving & Storage of Beckley
Pour nous contacter
Beckley, WV 25801
(Intersection of Rt16 & RT19)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The breaks on the uhaul we had was rubbing and was out of line, definitely need to check it. Other than that I would recommend you all.Carol B.
I wish the space was a little bigger for the cost.Heidi B. | Premières impressions
Le client n'a pas laissé de commentaire.Zach S.
Large lot and return lane. Experienced staff. Efficient checkout and return process. Many different available options available for Trucks and Trailers. Tons of local trucks available for short moves or projects.James D.
Le client n'a pas laissé de commentaire.Rick J.
They was great very helpfulJames M.
Zach was awesome! Very helpful crew and made complete transaction fast and easy.BILL R.
They do not have the bigger trucks as well u have to return trucks to that location witch cost more in gas and tolls instead of dropping off in the location that moved too. As well as only had half tank of gas when picked up instead of full tank as paper showed and mileage was off and wrong why I took picture to show the man at this location when returned the truck back from Charleston, and after I returned the truck with more gas than it had when picked up...Rachael R.
Full disclosure, the facility had a fire that destroyed the electrical grid on property. After that, the store scrambled to restore power but was unable to restore the remote gate operation. We had to bother employees to gain access to our RV. They were terrific when we needed to get in. My issue is with Uhaul corporate for not repairing the problem and then not discounting my fee. The contacted price included remote 24 hour access. Uhaul breached their contract. The Beckley store was awesome, scrambling to make the diminished facility operational. Uhaul corporate failed, miserably.L. E. H. | Expérience générale
Le client n'a pas laissé de commentaire.tashaira B.
Le client n'a pas laissé de commentaire.Alex A.
Le client n'a pas laissé de commentaire.Joseph C. | Premières impressions
ThebAssistant manager was very helpful as well as the ladies that helped me on the phone! Honestly the best customer service I've had anywhere in a long time!Jennifer J. | Premières impressions
Le client n'a pas laissé de commentaire.Sarah T. | Premières impressions
Le client n'a pas laissé de commentaire.Christina B.
Le client n'a pas laissé de commentaire.GLENN R.
Le client n'a pas laissé de commentaire.david C.
Tim and Dawson excellent customer serviceFranchos E.
Le client n'a pas laissé de commentaire.Richard H.
Check closer on the overall cleanliness of the cab area of the vehicle. There were dropped potato chips on the floor between the seats and spilled liquids on the inside roof area and back cab wall.David T.
Very friendlyBarbara F.
Le client n'a pas laissé de commentaire.Jackie L.
All was good.REGINALD E.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.LATOSHA M.
Very nice and respectful employees.Randolph S.
Renting experience fairly easy even though the wait on the phone was lengthy. Courteous young man.rhonda K.
Le client n'a pas laissé de commentaire.Lewis J.
Excellent customer serviceDonna G.
Le client n'a pas laissé de commentaire.William N.
I did not get my appliance dolly I had ordered for $10Joah G.
Very good 👍Salvador A.
Le client n'a pas laissé de commentaire.Michele K.
Le client n'a pas laissé de commentaire.Clifton H.
Great customer service!! Pleasant person to return trucks to. A world of difference from where we picked up the trucks.Nancy L.
Le client n'a pas laissé de commentaire.Robert S.
Air conditioning in truck need freeonFranchos E.
Beckley customer service was excellent and I had no trouble returning the trailer when I arrived in Maryland. I love Uhaul and their services!Margaret G.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Paul T.
Good work from the reps and experience overallJames W.
Le client n'a pas laissé de commentaire.Anna C.
Le client n'a pas laissé de commentaire.Stephan B.
Le client n'a pas laissé de commentaire.robert S.
The personnel was efficient and knowledgeable. He is an asset to the customers and the company!JOHN B.
Le client n'a pas laissé de commentaire.John H.
Guys were friendly and efficient.David K.
Le client n'a pas laissé de commentaire.Stephen W.
Le client n'a pas laissé de commentaire.Maria C.
Le client n'a pas laissé de commentaire.chrrity S.
Le client n'a pas laissé de commentaire.Brett D.
It's obvious you have developed a system to help the consumer. I for one appreciate the ease at which picking up and returning a trailer is. I also appreciate the good condition your products are in.Charles S.
Le client n'a pas laissé de commentaire.Nathan P.
Le client n'a pas laissé de commentaire.Stacy L.
The employee this located so friendly, knowledgeable, and professional. We had to keep the truck an extra day and with a phone call it was all good. Thank you for such great service.Kandi P.
The truck was very easy to drive, I'm 50 yrs old, and I have always had smaller cars/SUVs, so I was a little nervous. But I loved driving this! If they weren't such gas guzzlers I would love my next vehicle to be a big pickup truck!Ann J.
Great Customer Service!Margaret G.
Le client n'a pas laissé de commentaire.Theresa F.
Le client n'a pas laissé de commentaire.Jose M.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.Tracy M.
Le client n'a pas laissé de commentaire.Jackie L.
Had to go back a 2nd time to get the dolly they didn't put in the truckMary T.
Knowledgeable and efficientRobert C.
Great customer service and so easy to schedule and pick up the equipment.George T.
Le client n'a pas laissé de commentaire.Jerry F.
Le client n'a pas laissé de commentaire.Steven W.
Le client n'a pas laissé de commentaire.DENISE ELAINE F.
This clean and neat Uhaul store has been ready to receive the equipment I've brought to them every time. Smooth and quick transfers with great customer care. Thanks Zach!Jeffrey B.
Uhaul store employee met me as I pulled up to the rental return area. He (Zach) asked about my rental and apologized for lack of help in Virginia. Had the return completed in 15 minutes. Thanks Zach.Jeffrey A.
Le client n'a pas laissé de commentaire.ALLAN S.
The man at the desk was able to help me though I was late and my reservation was canceled. He was patient and professional. Unfortunately I have forgotten his name but I remember his bulky glasses and the handsome face behind them. If you see this and remember me, my Snapchat is laa.renn, let's be friends.Lauren S.
Le client n'a pas laissé de commentaire.brian H.
Le client n'a pas laissé de commentaire.WILLIAM L.
Le client n'a pas laissé de commentaire.Garrett R.
Le client n'a pas laissé de commentaire.ERNEST KENT A.
Le client n'a pas laissé de commentaire.christy H.
Excellent service à la clientèleMargaret G.
Le client n'a pas laissé de commentaire.Arvin M.
Le client n'a pas laissé de commentaire.Fabian S.
Awesome and quickKen W.
The staff is extremely helpful and friendly. They go above and beyond to make sure that the customer is well taken care of. I highly recommend using this location for your U-Haul needs.Courtney P. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher J.
Le client n'a pas laissé de commentaire.AUSTIN S.
Internet check in and out could be improvedJeffrey H.
Le client n'a pas laissé de commentaire.Rickey R. | Premières impressions
Drop off went without any problems. In and out in 5 minutes! Staff very friendly.George W.
Le client n'a pas laissé de commentaire.Edward S.
Keep up the good work.Robert C.
The two employees at check in when returning the dolly were helpful. I forgot the names of the employees but a younger gentleman was very customer friendly, but the older gentleman not so much. When I entered the store he never acknowledged me and was not the most personable employee.Gary S.
Everyone was great to work with.BRENDA LOUISE T.
Le client n'a pas laissé de commentaire.Linda L. | Premières impressions
Le client n'a pas laissé de commentaire.Linda L.
Le client n'a pas laissé de commentaire.Linda L.
Le client n'a pas laissé de commentaire.Rheese G.
Absolutely the best UHAUL location I have been to. Would recommend this location in a heat beat. D. TorresDavid T.
The young gentlemen that helped Me was very very nice and check out was very easy. Thanks for the great customer service I'm sorry I can't remember his name.Michael C.
Le client n'a pas laissé de commentaire.Christie R.
Help with friend if they need me help again some day who know thenDerryl H.
Helpful and friendlyJOSEPH B.
they really good help and nice to deaf and hard of hearing !!Derryl H.
Counter service was efficient and thorough. The website is difficult to use. The guys from Smart Solutions moving showed up on time, very nice and friendly, and even picked up and returned the truck for me. Je referais appel à lui.Janet Carol L. | Premières impressions
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Bobby B.
The entire experience was excellent! Perfect in every way.Patricia D. | Premières impressions
Great customer service and assistance - even in the pouring rain!Elizabeth G.
Le client n'a pas laissé de commentaire.Cindy S. | Expérience générale
Met my needsBrian P. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT DWAIN C.
Le client n'a pas laissé de commentaire.floyd R.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.Sara H. | Premières impressions
Le client n'a pas laissé de commentaire.Eric C. | Premières impressions
Great unit. ThanksLarry M. | Expérience générale
Everyone I encountered was very helpful and very nice! Thanks for the great service, keep it up! Thank you!!Laura N. | Premières impressions
Very lovely place and the staff is very helpful 😀CHISTOPHER L. | Expérience générale
Le client n'a pas laissé de commentaire.patricia c. | Expérience générale
It was a quality space and the staff was very nicecharles w. | Expérience générale
Le client n'a pas laissé de commentaire.Leland S. | Expérience générale
Please contact me when you have accurate information on how you will take care of the results of the fire at your Beckley facilitySTEWART S. | Premières impressions
All of my belongings were burned in a fire. I paid in advance. They said they would reimburse but I didn't get the money all I got was a bill. I am shocked to receive this surveyPATRICIA G. | Expérience générale
Sending me a survey to rate my experience after all my belongings were burned and lost in your Beckley WV Facility is ignorant.Jeff C. | Expérience générale
it burnt to the ground. It was all good til then.THOMAS F. | Expérience générale
I'm sure it was an error that this survey was sent to me because all our belongings burned in a fire at our storage building. A little insensitive - maybe check your algorithms before sending an email AND a text for me to write a review.Nichole L. | Expérience générale
Le client n'a pas laissé de commentaire.Holly C. | Expérience générale
Le client n'a pas laissé de commentaire.katherine S. | Expérience générale
Not sure why you would request this questionnaire..I've lost all my beings thanks to your facilities burn to the ground. And the lack of information from your insurance company...and why we have to be responsible for the fire under Our homeowners insurance...mary ann k. | Expérience générale
Le client n'a pas laissé de commentaire.Kaylee H. | Expérience générale
The storage unit and building (climate controlled units) were VERY clean. Stored my items for one year until I moved out of state. I used auto-draft for my monthly payments and didn't have any issues with billing/payments. I only spoke to the office staff twice, to secure the unit and to "leave" the unit. Both times, the staff were friendly and knowledgeable. I would highly recommend the climate controlled units at the Ragland Road facility.Donna S. | Expérience générale
Le client n'a pas laissé de commentaire.ernie d. | Expérience générale
A good place to keep your belongings safe. Merci.Sharon R. | Expérience générale
I have used this facility numerous times. Very pleased with all those good folks. My son Just shipped out too Germany . Army Airborne. Thanks for.helping us store our stuff.Michael C. | Premières impressions
Le client n'a pas laissé de commentaire.Erica G. | Expérience générale
Le client n'a pas laissé de commentaire.Keith C. | Expérience générale
Le client n'a pas laissé de commentaire.lee w. | Expérience générale
Super accommodating and kind and knowledgeable! I greatly appreciated that they dealt with us with such grace- because we came in like a hurricane- running a bit behind and discombobulated.Heather P. | Premières impressions
Would prefer indoor storage for my motor home if the service is continued.Tim M. | Premières impressions
Staff was awesome and extremely helpful. I was grateful for their help. It had been a very long day. Things went quickly and smoothly. Thank you so much to the Ragland Rd crew on Sunday September 26, 2021..PATRICIA G. | Premières impressions
Le client n'a pas laissé de commentaire.Frank V. | Expérience générale
Le client n'a pas laissé de commentaire.Tina P. | Expérience générale
Le client n'a pas laissé de commentaire.Amie P. | Premières impressions
Le client n'a pas laissé de commentaire.Mildred C. | Expérience générale
Le client n'a pas laissé de commentaire.Tina P. | Premières impressions
U-Haul of Beckley makes everything moving as simple as possible.Tonya T. | Expérience générale
Longtime customer.Brian P. | Premières impressions
GM was well versed and knowledgeable about the U-haul business. He took time to get me on my way as he had a lot of equipment to check in on a Monday morning. Thanks for the customer focus.RODNEY E. | Premières impressions
Le client n'a pas laissé de commentaire.Tonia H. | Expérience générale
The hours the facility out open are ridiculous. They close at 7pm! Now who gets off work at 7pm most people work. Those hours of operation are not beneficial to anyone except maybe the employees that work there. Also the employees there especially the hateful old man at the front are not friendly or very useful. Didn't even let me know that I didn't have to buy a lock until I came back to they then told me that they forgot to give a lock...Employees seemed pretty lazy!! Thats All!! Thank uAMANDA H. | Expérience générale
Le client n'a pas laissé de commentaire.LAURA MICHELLE B. | Expérience générale
NineJonnathan Edward B. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES ELVIS H. | Expérience générale
Met my needs well and will most likely Use again.Brian P. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD LYNN M. | Expérience générale
Le client n'a pas laissé de commentaire.Miranda D. | Expérience générale
Le client n'a pas laissé de commentaire.Tonya T. | Premières impressions
It would be helpful for the access hours to be a little longer. Like myself most people don't get off work until five and the access has already stopped. JeLeland S. | Premières impressions
Iwe would use them againPAMELA JUNE W. | Premières impressions
Le client n'a pas laissé de commentaire.spencer F. | Premières impressions
Le client n'a pas laissé de commentaire.Randy D. | Premières impressions
Le client n'a pas laissé de commentaire.Debra L. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph R. | Expérience générale
Le client n'a pas laissé de commentaire.Wanda M. | Expérience générale
Very satisfied with the storage unit rental and the staff who accommodated all my needs in a professional and customer oriented manner.ART G. | Expérience générale
I was overseas for nine years and kept personal effects at U Haul for that period. Everything was pristine, thank you!PAUL B. | Expérience générale
Le client n'a pas laissé de commentaire.Brent O. | Expérience générale
Great staff. Great overall experience. No issues whatsoever.Brian G. | Expérience générale
Logan is a excellent worker always is very helpfulAnslem H. | Premières impressions
Le client n'a pas laissé de commentaire.Ronnie M. | Online Move In
Very helpful, knowledgeable,attentive, and patient! Moving my mom under stressful circumstances. Uhaul made it as easy as possibleDavid W. | Premières impressions
I booked a large storage unit before moving here. Talked to the store twice to confirm. Upon arrival, they had no record of my reservation and did not have the unit size available. I did get some units together that suited my needs, just was concerning with moving across the country with truck on its way. The staff was courteous and helpful, I rented a truck a couple times as well as having the units and they were great with that as well. All in all, after a bit of a rough start, it was a great experience.Jennifer B. | Expérience générale
The young lady that helped me was very nice. I selected one unit but after seeing it, I realized I needed a larger unit. The UHAUL employee was patient and professional throughout the whole process.Donna S. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony C. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy L. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia N. | Premières impressions
Very clean facility, if I ever needed a storage space would definitely use them again.Phyllis M. | Expérience générale
Le client n'a pas laissé de commentaire.Susie D. | Expérience générale
I reserved two storage units by phone from out of town. Talked to them one the phone twice but when I arrived they did not have anything reserved for me. I had a truck coming from out of state the next day. Fortunately they had three units that i could reserve since there were no large units available. It all worked out, but would have rated higher if they had my reservation after the two calls to confirm.Jennifer B. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan G. | Premières impressions
Le client n'a pas laissé de commentaire.Makeba B. | Premières impressions
Everything was fine.christian b. | Expérience générale
Always easy to deal with and willing to work with you I would use them again if I needed too before anyone else .Stephen W. | Expérience générale
Great bunch of people that you have at the Beckley location. They was very helpful in my moving needs. Will use again .James K. | Premières impressions
Very nice & professional.Carrie R. | Premières impressions
Extremely over priced, not a good value compared to other storage units.Dewayne B. | Expérience générale
Went above and beyond to make sure we hd the right equiptment and storage for our task at hand. Outstanding!chrystal h. | Premières impressions
Everything was great!Lori J. | Expérience générale
S.O.greg l. | Expérience générale
Your facility was a great place to store my belongings over the past 8 years. Always very clean and secure. Thank you for a great experience :-)COLLEEN B. | Expérience générale
We have rented 3 trucks from you and will be renting another in May, I highly recommend U-Haul very professional. W ill always use this Company never had a problum. Thanks GingerTerry M. | Premières impressions
Most everything was fine. Most of the staff was very helpful. However, it was difficult getting someone on the phone at times in the office. I WOULD use them again.Nancy H. | Expérience générale
Staff was always friendly and helpful. Every once in a while it would be hard to get a hold of a staff member since the desk isn't always manned, but other than that small wait it was great.CARRIE G. | Expérience générale
My mattress didn't have a cover and it stayed impecable. Amazing!Alondra G. | Expérience générale
Great servicebrandon s. | Premières impressions
Très bienShemeika H. | Expérience générale
Travel from out of town request someone help me get into my storage unit bc key was left in Florida and gentlemen laughed and said sorry I can't help you. Call a locksmith! He was rude and obnoxious!Don Q. | Expérience générale
:)Selena H. | Expérience générale
Thankful for this staff!Selena H. | Expérience générale
I couldn't have asked for better customer service. Everyone at this U-Haul was very professional and focused on what my needs where.sandra g. | Expérience générale
Very nice facility and staff.GARY G. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!