Le client n'a pas laissé de commentaire.Christie F.
Customer Reviews for U-Haul Moving & Storage of Bel Air
Pour nous contacter
Mobile, AL 36608
(S Of Dauphin St and N of Airport Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The drop off experience was greatLori G.
Le client n'a pas laissé de commentaire.Jay S.
Nothing, the process is great.Timothy F.
Le client n'a pas laissé de commentaire.tomekia B.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Jeffrey C.
Terrible collection of immature staff. Never will I come back. I would fire entire staffSteve D.
Continue the old process..when you had a salesmen walk the u-haul with you.you really had to earn your money then.Alventa H.
Chris is very professional and made our experience excellent!Fred W.
Le client n'a pas laissé de commentaire.Alvin C.
Le client n'a pas laissé de commentaire.Jacob M.
Le client n'a pas laissé de commentaire.Jay M.
Le client n'a pas laissé de commentaire.Davanta W.
Le client n'a pas laissé de commentaire.ELAINE R.
Le client n'a pas laissé de commentaire.JIA G.
Low tire icon was on when I first got in the truck and the return confirmation questions are not user friendly. Too many photos requested and took me over 15 minutes to complete. I had put the key to the vehicle before completing the return information. I had to guess at mileage. Need to inform customers to complete check in before leaving vehicle plus I could not find odometer to read mileage.7Gwen M.
Le client n'a pas laissé de commentaire.ALLISON F.
Great experience overall!!! ThanksRob L.
Le client n'a pas laissé de commentaire.Danielle H.
What is rental rate then you pay rent charge. So you are paying 39,95 twice. Was very surprised the bill was 70$ plus . If that's how you do things I was very surprised. Cody was very good, nice and helpful too. Other than blindsided by the price everything was top notch.DEBRA G.
check in takes way too long.Alan H.
Mobile staff were very professional and helpful throughout the time I was dealing with U Boxes and storage concerns. Manager Cody was very helpful with account issues. I was very pleased working with staff member's.Elizabeth J.
Passenger door wasn't very secure. I reserved an appliance dolly but the store didn't have one for meJoel K.
Le client n'a pas laissé de commentaire.Kristy K.
Le client n'a pas laissé de commentaire.Ronald H.
Le client n'a pas laissé de commentaire.chelsea D.
Not sure everything went well for me.KARL R.
Le client n'a pas laissé de commentaire.LAKISHA D.
Le client n'a pas laissé de commentaire.sammy C.
Le client n'a pas laissé de commentaire.NAPOLEON J.
Le client n'a pas laissé de commentaire.Jessica L.
Experience was great. Fast service, clean equipment, easy check out and in. No real improvements needed.Susan T.
The young man that checked me in was great. Above and beyond, I didn't have to lift a finger.Bruce A.
Le client n'a pas laissé de commentaire.Victoria S.
Online drop-off was a nightmare. The link I received by text couldn't find my location, so I was stuck. The app kept asking me to take more dash photos, so I was stuck. The text help said they couldn't help at all, and after 20 minutes I finally got a human who took care of me seconds before the drop-off deadlinePAMELA N.
Le client n'a pas laissé de commentaire.Daphney J.
It was a very easy processPaul W.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.Alicia H.
Le client n'a pas laissé de commentaire.Calvin B.
Le client n'a pas laissé de commentaire.Blanchard G.
Le client n'a pas laissé de commentaire.Ricardo L.
Le client n'a pas laissé de commentaire.Cheryl B.
Le client n'a pas laissé de commentaire.Gary N.
Le client n'a pas laissé de commentaire.Terrence P.
Le client n'a pas laissé de commentaire.Samuel H.
Le client n'a pas laissé de commentaire.marketrein C.
Le client n'a pas laissé de commentaire.Blanchard G.
Le client n'a pas laissé de commentaire.EDWARD S.
Le client n'a pas laissé de commentaire.Nick B.
Keep up the good workDiane D.
Le client n'a pas laissé de commentaire.MARKEISHA M.
Angel, Sky and The Weavers are always a pleasure! They are friendly and knowledgeable! Absolute favorite location for rentals!!!!Crystal G.
Everything was fine 🙂bill B.
Le client n'a pas laissé de commentaire.Kimberly H.
Le client n'a pas laissé de commentaire.Donald S.
Le client n'a pas laissé de commentaire.Sharon H.
Le client n'a pas laissé de commentaire.Grayson W.
Le client n'a pas laissé de commentaire.Alice F.
Le client n'a pas laissé de commentaire.DEE V.
Reserved and paid for an open trailer, but in backing my vehicle up, I found out they only had enclosed trailers and that to change plans on what and how I could move stuff. Extra trips, extra time, more inconvenient.Richard D.
Le client n'a pas laissé de commentaire.JONATHAN H.
Very nice workers Eager to assistrichard B.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.N B.
Le client n'a pas laissé de commentaire.Zack B.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.Ashley C.
Le client n'a pas laissé de commentaire.Harry S. | Expérience générale
Le client n'a pas laissé de commentaire.norman H.
Keep a update on information when it is changed from one location to another.LORETTA M.
Truck windshield should have been cleaned, everything was fineDAVID E.
Great location.....very close to interstate!Latara B.
Le client n'a pas laissé de commentaire.Jamesetta T. | Premières impressions
The trick rode well and was comfortable. The staff was professional, heldul and friendlyphillp H.
Le client n'a pas laissé de commentaire.Nick B.
Le client n'a pas laissé de commentaire.Jessi S.
Le client n'a pas laissé de commentaire.JACQUONDA F.
The person who rung me up kept telling me my card was declined. I had to call my bank to see why and it was because he kept putting in the wrong zip code. I ended up paying another way.Nikia J.
Le client n'a pas laissé de commentaire.felicia w. | Premières impressions
Le client n'a pas laissé de commentaire.Melondy B. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel G.
You're staff was awesome. Thank youdeborah R.
Le client n'a pas laissé de commentaire.ceitha W.
Le client n'a pas laissé de commentaire.Elli S.
Le client n'a pas laissé de commentaire.Matthew H.
Le client n'a pas laissé de commentaire.MICHAEL M.
Quick and convenient!Marcellas P.
Le client n'a pas laissé de commentaire.Leslie P.
Le client n'a pas laissé de commentaire.BERNA M.
Le client n'a pas laissé de commentaire.Jenedra C.
Didn't realize the head light on the driver side was out until I was on the road, no other issues.Ivey J.
Le client n'a pas laissé de commentaire.Andrea S.
Space is a little tight outside the office. I rented an open top utility trailer. Lights stopped working the next morning, and it was not swept out. Previous renter hauled old shingles and other building materials. Still lots of residue in trailer.KEVIN A.
Excellent Customer Service At The Store LocationLatara B.
Le client n'a pas laissé de commentaire.Bruce B.
Le client n'a pas laissé de commentaire.MARK T.
Le client n'a pas laissé de commentaire.Brian B.
I made a hitch installation appointment and was on time. I was told to go next door to get it done and when I walked over the employee was aggravated that I was sent over without proper paperwork. He huffed off to the other building and hurriedly printed off my paperwork then flopped it down and said "sign here and I need your keys". He said he was on another job that would take a while to complete so I could sit in the waiting area. After almost 3 hours he said "I'm not going to be able to install your hitch today, can you bring it back another day? He said if I could he would make sure I wouldn't have to wait. I made another appointment and again was on time. Same employee had me sign paperwork and told me to leave it and he would call me when it was ready. I prodded him about how long it would take and he said "I'm not sure man, I may get into some issues so it could be 4 hours but ill call you when it's ready". I was expecting to be able to wait on it since he told me before that he would get right on it if I brought it back. I left and came back 2 hours later and he was working on another vehicle and had mine about 70 percent finished. He flashed me a signal that he would be finished in 10 minutes which turned into an hour. I'm very disappointed in the service and attitude of the personal at this location. If I make an appointment then work on my vehicle before taking in another job that just dropped in without an appointment. I have usd uhaul many times based on customer service but this time was not pleasurable.Lamar L.
we were on a time crunch and pressure from a quick move. the first truck we got developed a flat in one of the rear tires. it happened close to the facility so i returned to the store. the manager quickly and friendly got me a replacement vehicle without dealing with updating paperwork etc etc. i was pleasantly surprised and extremely impressed. THE BEST CUSTOMER SERVICE EVER! thank you!ej B.
Le client n'a pas laissé de commentaire.HOWARD J.
The entire staff is always helpful.. This store is older BUT very well maintained. I also really like it's location. Thanks Cody and Tyree I'll be back! TerriTERRI D. | Expérience générale
No concerns...Doing a good job.DARLENE M.
My move with u-haul was a huge inconvenience. The company did very little to accommodate my needs due to their error. I am highly dissatisfied with their customer service. I would not recommend this company for future movers. Horrible!Tee W. | Premières impressions
Le client n'a pas laissé de commentaire.Ricky H. | Expérience générale
Great ServiceWANDA W. | Premières impressions
quick to help unsolicited! Made the experience quite pleasant.ROBERT H. | Premières impressions
I just want to say Cody Hill is the best manager ever he is he helped me by Above & Beyond he went all out the way to make sure I was safe comfortable and helped me with everything both of the guys that works with him also were very helpful this is the best place everSHAVON B. | Expérience générale
Le client n'a pas laissé de commentaire.MCARTHUR S. | Expérience générale
Le client n'a pas laissé de commentaire.Clifton C. | Expérience générale
Le client n'a pas laissé de commentaire.Aaron P. | Premières impressions
Le client n'a pas laissé de commentaire.douglas p. | Expérience générale
The staff there is very nice and helpful they will work with you when you need themDECEMBER H. | Premières impressions
Le client n'a pas laissé de commentaire.GREGORY W. | Expérience générale
Le client n'a pas laissé de commentaire.Rita T. | Expérience générale
Thank you so muchwinifered a. | Expérience générale
Thk youEugenia B. | Expérience générale
Le client n'a pas laissé de commentaire.William W. | Premières impressions
Le client n'a pas laissé de commentaire.Natalia B. | Expérience générale
Great jobDonyella M. | Premières impressions
One payment check was sent to the bank 3 weeks late. One payment check was lost by the office. Overall, the office practices are greatly lacking.Chiquita P. | Expérience générale
Le client n'a pas laissé de commentaire.Tylisha K. | Expérience générale
Le client n'a pas laissé de commentaire.Alexis T. | Premières impressions
Great LocationSYLVESTER P. | Premières impressions
Le client n'a pas laissé de commentaire.Beatrice R. | Premières impressions
Thanks for the excellent service 😀Ingrid C. | Expérience générale
Le client n'a pas laissé de commentaire.Elaine S. | Expérience générale
Horrible Customer service at time of move-out. Had to call corporate office NUMEROUS times and wait WELL OVER 3HOURS hours in order to keep from being billed for an additional month even though I moved out of unit #1460 a day early. Will take my business elsewhere the next time that Ineed a storage unit. Shyoki M. | Expérience générale
I love all of the staff, they all need raises and a lunch of their choice. viva la uhaulIndia H. | Expérience générale
Someone broke into the building and broke every window on every car.Roderick P. | Expérience générale
Le client n'a pas laissé de commentaire.Travis T. | Premières impressions
Well I was going to rate the facility very well until it was miscommunication and they call not me but my MOM to tell me that I had to come and MOVE MY ITEMS OUT OF THE STORAGE THAT MY BOYS HAD PLACED THE ITEMS IN THE WRONG STORAGE AND MY ITEMS WAS PLACED IN THE STORAGE THAT THE WORKER Walked me to and showed me the she storage I am in!! Very unprofessional for them to notify someone else instead of ME with the wrong information when my MOM IS SICKLY AND I STAY 4hours away and I paid the storage up to Aug. and my paperwork has the number on it that the storage has my items in! No it’s not miscommunication on my behalf they need to communicate before they call the CUSTOMER!!Alicia J. | Expérience générale
The staff at this location is always amazing. And go out of their way to help.Tracy P. | Expérience générale
They were very helpful n nicebrandy l. | Premières impressions
Le client n'a pas laissé de commentaire.Donald S. | Expérience générale
Great staff and crew! I will most definitely recommend and use again as well!PATRICK N. | Expérience générale
Excellent customer service and friendly staff.Sheena H. | Premières impressions
Le client n'a pas laissé de commentaire.TERRI D. | Premières impressions
Everything was great and Steven Curtis was so helpful, my reservations where screwed up but he took care of everything and welcomed me with great hospitality to the city...my moving overall experience with relocating was great and thank you Uhaul for making it possiblejennifer m. | Premières impressions
I found rat feces on my belongings almost every time I went into that unit. I was paying waaay too much money to be dealing with ratsKayla E. | Expérience générale
Le client n'a pas laissé de commentaire.pam r. | Expérience générale
Le client n'a pas laissé de commentaire.CYNTHIA R. | Expérience générale
Le client n'a pas laissé de commentaire.Tara C. | Expérience générale
Le client n'a pas laissé de commentaire.Jarian T. | Expérience générale
Cody and the rest of the staff were friendly and welcoming. Looking forward to a long and great relationship.charles w. | Premières impressions
Le client n'a pas laissé de commentaire.russell h. | Expérience générale
Le client n'a pas laissé de commentaire.Gary R. | Expérience générale
Thank you so much for everything.Mary L. | Expérience générale
Constance and Cody was t. Constance maintain a positive attitude throughout all my questions. Very sweet lady I love this location everyone is amazingTamika D. | Premières impressions
Le client n'a pas laissé de commentaire.carlos s. | Expérience générale
The manager really helped. Even though I had made a reservation for a storage unit with my credit card by phone with national U-Haul when I arrived the unit was no longer available. The manger was able to help meLyman H. | Premières impressions
Le client n'a pas laissé de commentaire.Carol C. | Premières impressions
I needed a 10x15 storage space. The one I got was in an old storage building that had not been updated. The door was extremely hard to open and close. It needed a lot of lubrication. I was told at check-in that I needed a special lock for the door (which I already had) but it would not fit the slide-latch mechanism so I (fortunately) had a regular padlock with me that worked. When I mentioned this to the desk girl she said "oh yes, that's the old building. The new locks won't fit those doors." It's a good thing that I hadn't already purchased the required lock...Keith F. | Premières impressions
Aucunrochelle v. | Premières impressions
The automatic lighting was tricky to get to turn on in the hallway. It took a lot of motion to activate. Facility was secure.Rosemary G. | Expérience générale
I experienced 3 price increases during my contract. This place was way to expensive!Bridget l. | Expérience générale
I really appreciate the two workers that was took care of me that day, they was very helpful.LORETTA M. | Premières impressions
Customer service up on renting and return was excellent. Good group of people.Tammy M. | Premières impressions
I was very dissatisfied I previous reserve online got to facility they had no information that I had a storage unit time delayed I got the storage online to return the storage unit was not unlock therPaula G. | Premières impressions
Extremely helpful staff and they provide a great service.eric m. | Expérience générale
My truck sat a whole month not touched with a camera on it at all time i was nervous leiving it out of state but id do it again no questionChristopher K. | Expérience générale
The guy who check me out was amazing. He was very friendly and helpful . I can't remember his name but I know you'll can pull it up. I'm glad I went Uhaul for my traveling and storage needs!!!fiora l. | Premières impressions
Store was very busy - one employee with one trainee. Lady was very helpful, thorough and patient. Never lost her cool and was great.Rosemary S. | Premières impressions
The location was Very convenient and the staff was friendly..Micheal W. | Expérience générale
Tried changing the contact info. on the unit 3x (2x in person; 1x on phone). The new info. didn't save which resulted in multiple late fees. Check payments were also lost 2x giving us more late fees.Peyton G. | Expérience générale
Davis was extremely helpful very nice and we will definitely be using them again if need be in the future I highly recommend this facility.Lisa M. | Expérience générale
They helped out tremendously. Thank you Thank youTerri W. | Premières impressions
Great , great people. Can't say that about everyone with U Haul.Laurance M. | Premières impressions
I have been dealing with Uhaul for a few years, In every location service has been good. Always very helpful. Thank you Uhaul for hiring people that care.Kay P. | Expérience générale
Fantastic staff. Always professional. Always helpful. Always well trained.John N. | Expérience générale
S.O.carlos s. | Premières impressions
Mr. Davis is very professional in every way. He goes above and beyond to meet and greet every customer with a smile and a great desire to help. I personally think that this guy should be acknowledgeMarvin J. | Expérience générale
Made everything so very easy great serviceRalph R. | Premières impressions
I receive great service and was very satisfiedAngela F. | Expérience générale
All that was expected was fulfilled.jim s. | Réservation
Doing a great job.Mary N. | Expérience générale
Had to use Penski for truck they were 1/2 the price and better ride. We got the car hauler from Moffat Rd Uhaul they were excellent, but a total different story when we turned it in in Murfreesboro!Gwhynn H. | Expérience générale
Best move I have ever experienced. Great customer satisfaction. Would recommend.ralph m. | Expérience générale
I would use you home in the futureBennie S. | Expérience générale
Lack of communicationJason G. | Expérience générale
We had a great experience. Friendly and helpful staff made this transition easy.Jessica s. | Expérience générale
Everything was done in a timely mannerAnna B. | Réservation
The manager at the I-65 Frontage Road is AWESOME he was so helpful. After almost 4 years of storage I was happy to finally moved my stuff to my home in Mississippi. Kudos to Toni and Brock too.JANIE T. | Expérience générale
EXCELLENT CUSTOMER SERVICE WILL RECOMMEND U HAUL TO ANY ONE NEEDING STORAGE.Edward H. | Expérience générale
I didn't have to visit the site.LyDia B. | Expérience générale
THE STAFF WAS VERY KNOWLEGEABLE.Erica D. | Expérience générale
made my storage & moving very easyJanice S. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!