Le client n'a pas laissé de commentaire.Albert R.
Customer Reviews for U-Haul Moving & Storage of Bensonhurst
Pour nous contacter
Bensonhurst, NY 11219
(At 67th Street)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was a little disappointed that they charged me for two rental periods even though I brought the truck back just over an hour after my due time. and I actually had brought it back earlier not realizing that they closed early due to thanksgiving, and since I didn't have a smart device on me, I had to go back home and get one which took more time, and since this was the first I did the 24/7 return, I took me some time to figure it out and the return was only registered once I was done, which was just an hour over the due time.Shmuel H.
Le client n'a pas laissé de commentaire.henry V.
Thank you very muchtatyana D.
Le client n'a pas laissé de commentaire.Lydia N.
Me gusto el que me atendiÃ³ en la oficina muy amable solo el personal que limpia no fue muy amable pero de ahÃ todo biennoldy C.
Le client n'a pas laissé de commentaire.EWARD B.
I was rented a truck that was unsafe to drive. It completely stopped working while I was on I95. I or another person on the road could easily have been killed or severely injured. Luckily I was in the right lane and was able to coast onto the shoulder. It took about 2 hors for the tow truck to arrive during which time I was stranded in freezing temperatures. It took about another hour for me to get a replacement rental truck. As a result I incurred hundreds of dollars in charges for the movers I had hired while they waited for me to arrive.Margaret M.
Le client n'a pas laissé de commentaire.nazarii P.
Le client n'a pas laissé de commentaire.Marino B.
I returned my trailer early and was charged an extra $20Daniela R.
Le client n'a pas laissé de commentaire.Enrique R.
Le client n'a pas laissé de commentaire.Chiban A.
No complainsâ€¦. Everything is goodRENEFRANCISCO B.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Kevin B.
Windshield and side mirrors were filthy and hard to see through. Big safety hazard.GEORGE J.
Le client n'a pas laissé de commentaire.Karen D.
Le client n'a pas laissé de commentaire.HERNAN P.
The truck was really old and running badly It either needs to be maintained or you need newer trucks(this was my particular truck maybe others are better) When they picked up the truck the tank was emptyFelix S.
Le client n'a pas laissé de commentaire.Rinat A.
Le client n'a pas laissé de commentaire.darran D.
Nothing that I can think of .James S.
Made the entire return process seamless and easy. If you have a choice of where to rent or return your vehicle, definitely choose themDaniel M.
Le client n'a pas laissé de commentaire.Chaya S.
Thank you for your serviceLuis P.
Le client n'a pas laissé de commentaire.Jeffrey S.
Friendly helpful staffDonald C.
Le client n'a pas laissé de commentaire.Long Cheong K.
Le client n'a pas laissé de commentaire.Lawrence E.
The vehicle wasn't up to the safety requirements and need to be well maintained. The staff of this location isn't courteous at all.Mustafa H.
Staff behind counter was rude and absolutely unfriendly, treaded me as if i was up to no good, outside retrieving the trailer, the person was rude , taciturn in a very disturbing way, his demeanor was downright rude, he treated me as if I was a child, the adde crowd with booming music in the yard playing soccer drinking beer was almost a different experience not one that i need to have when I pick up a rentalVINCENZO A.
Excellent staffBOUBKER A.
The truck I received was not the one that I was initially quoted for. They gave me the keys to a different truck and I didn't notice until I checked the odometer and it was off by 5000 miles. The person that was behind the counter "assisting" me was extremely rude. I told him that it didn't look like I could get the truck out of the spot because it was blocked from the front and the back and he proceeds to tell me that I could and if he goes out there and can do it then "we're going to have a problem". I needed a trailer hitched to the truck and the employee that is supposed to be stationed outside was nowhere to be found. I had to go back inside and get someone so that they can yell out his name and find him. This is unacceptable customer service. The truck I received also had a broken driver side mirror which was taped together with two pieces of packing tape. The mirror was pointed so far down to the road that you had to lower your head to the mirror to see behind you. Had it not been for a strict appointment that I had I would have addressed all these issues to begin with. I would not recommend this place to anyone.KEVIN A.
I drop off the vehicle by mobile appBeata G.
Le client n'a pas laissé de commentaire.juan S.
Le client n'a pas laissé de commentaire.DAVID JR R.
Very rude place will not recommend this place ,front desk needs to be replacedBahri D.
Le client n'a pas laissé de commentaire.Alonso R.
Le client n'a pas laissé de commentaire.fabian B.
Everything is fine, but why did you take $75 from my balance for cleaning the car when it was already clean? I hope that this amount will be returned to my account. MerciReda I.
Very professionalMaria C.
Le client n'a pas laissé de commentaire.Andriy P.
Le client n'a pas laissé de commentaire.Jason H.
More people working front desk. There was a client before me who was taking too long but only was cashier available so the wait time was long.Stephanie R.
Le client n'a pas laissé de commentaire.Stephen M.
My experience with this location was very satisfying..quick very friendly and reliable....Thanksedison F.
Le client n'a pas laissé de commentaire.LUIS Enrique B.
Le client n'a pas laissé de commentaire.LIEN L.
Le client n'a pas laissé de commentaire.Xiangming J.
Le client n'a pas laissé de commentaire.Timur A.
Think you for all the teame for good assistance ,from the reservation until finishing my mouving.farid S.
Le client n'a pas laissé de commentaire.Rondell J.
Clean environment and friendly and efficient staff.Karen H.
Le client n'a pas laissé de commentaire.Jenny B.
THIS PLACE IS TRASHHHHH UHALE IS A SCAM !!michael g. | Expérience générale
Le client n'a pas laissé de commentaire.OSCAR E.
Le client n'a pas laissé de commentaire.Muhammed A.
First, they took too much money for fuel. Secondly, when I drove the truck in the form that I took, the employee did not want to accept it and said that I needed to wash it across the street at a car wash. So for the three hours and 10 miles I drove, I paid over $150 including the car wash. Thanks for the decency!!!!!!!PETRO P.
The check engine light sometimes flashes. The rear tire pressure is not the same. Faultless service anyway.jozsef D.
Le client n'a pas laissé de commentaire.Salvatore I.
Le client n'a pas laissé de commentaire.Fred B.
Le client n'a pas laissé de commentaire.Zach S.
Le client n'a pas laissé de commentaire.Jodie B.
Le client n'a pas laissé de commentaire.Lisette I.
Le client n'a pas laissé de commentaire.Raymond H. | Expérience générale
Horrible experience! Not friendly!Azeem S.
The women working at the counter were incredible. Patient and quick. They were multi-tasking. Keeping everyone happy. Thank them for me!teresa F.
Le client n'a pas laissé de commentaire.Lipa W.
Le client n'a pas laissé de commentaire.Yitzchak T.
Le client n'a pas laissé de commentaire.Abhijeet M.
Le client n'a pas laissé de commentaire.mikhail G.
Le client n'a pas laissé de commentaire.judith M.
This is the worst U-haul i've ever been to! The store front hours states that it opens at 7AM! The employees were there but they weren't helping or don't anything thing. Made me get my own dolly and move ever single one that was in the way of the one I needed. The Uhaul was blocked in and there was no way to get out. My husband literally had to drive it off the side walk.Stephen F.
Le client n'a pas laissé de commentaire.John D.
The people working at the counter did not even greet me at entering . The vehicle rented had a problem with the transmission. Very poor customer service.Marcos G.
Le client n'a pas laissé de commentaire.walter D.
Le client n'a pas laissé de commentaire.Yossef M.
Le client n'a pas laissé de commentaire.Janusz R.
Le client n'a pas laissé de commentaire.CORTEZDAVID M.
Don't fix what's not broke. Great job guys, looking forward to using U Haul again and again GodBlessPeter V.
Le client n'a pas laissé de commentaire.shaif S.
Le client n'a pas laissé de commentaire.david W.
Le client n'a pas laissé de commentaire.samir E.
Keep up the good work. Note: The truck showed door ajar and oil change needed. Other than that, all was great! Customer service was also great.Emmanuel G.
Le client n'a pas laissé de commentaire.ANTHONYIGNACIO C.
Le client n'a pas laissé de commentaire.ROBERTO M.
Le client n'a pas laissé de commentaire.Oleg Z.
Le client n'a pas laissé de commentaire.Matthew R.
Service is a little slow but all the other is goodARTURO T.
Le client n'a pas laissé de commentaire.OLEG K.
The Associates Working at This Location Were Over The Top. OUTSTANDING Customer Service !William Z.
Le client n'a pas laissé de commentaire.tommaso M.
Le client n'a pas laissé de commentaire.Jerry B.
Le client n'a pas laissé de commentaire.Sameh B.
Le client n'a pas laissé de commentaire.felix Y.
Le client n'a pas laissé de commentaire.Solomon W.
Le client n'a pas laissé de commentaire.YISROEL S.
Le client n'a pas laissé de commentaire.giovanni M.
Le client n'a pas laissé de commentaire.Mauricio D.
Le client n'a pas laissé de commentaire.Doolotaaly Z. | Expérience générale
Great staff!!!!ASAD K. | Expérience générale
You charged so much for small storage. You were ridiculous with the late fees and charges. I would rather you keep my items then pay for your storage. Never againRalph G. | Expérience générale
Le client n'a pas laissé de commentaire.michael D. | Premières impressions
Le client n'a pas laissé de commentaire.Jessica R. | Online Move In
Le client n'a pas laissé de commentaire.Kristina A. | Expérience générale
Le client n'a pas laissé de commentaire.andre o. | Premières impressions
Le client n'a pas laissé de commentaire.nodirek u. | Expérience générale
I like to thank the staff, they all were helpful; thank youKEVIN C. | Expérience générale
Le client n'a pas laissé de commentaire.MARIA N. | Expérience générale
It took 3 weeks to get a card to gain access in..It was horrible that i had too experience this to get to my property. Wasted my time..Elliott L. | Expérience générale
The people at customer service are very nasty, in a way very discriminating towards the Spanish, that was the feeling I experienced. Two times I ask that I need a storage in a ground floor because I couldn't lift heavy stuffed and the first time was given to me but the second time they refused because I didn't come with the rented car, even though I had expended over three thousand in rents at you company..Jose H A. | Expérience générale
Le client n'a pas laissé de commentaire.JORGEE A. | Premières impressions
Le client n'a pas laissé de commentaire.saul c. | Premières impressions
Le client n'a pas laissé de commentaire.EVELYN G. | Expérience générale
Le client n'a pas laissé de commentaire.JOELN C. | Expérience générale
Kimberly was a godsend, helping to answer all my questions and make sure I had what I needed. She's a gem!Christopher B. | Expérience générale
The customer service was incredible BUT, the storage facility was not great. You had to climb a ladder to add heavy items into the top storage level. This facility needs to be updated asap.Natalie P. | Premières impressions
Le client n'a pas laissé de commentaire.JOELN C. | Premières impressions
Le client n'a pas laissé de commentaire.Leo L. | Expérience générale
The cost for such small and somewhat discomforting. a room was way above the average cost I transfered to a storage room almost twice as big for $75 a month less with a building nicer and cleaner and more hrs...Hannibal P. | Expérience générale
Le client n'a pas laissé de commentaire.Emilia J. | Expérience générale
Le client n'a pas laissé de commentaire.SHAGNIQUAH J. | Premières impressions
Le client n'a pas laissé de commentaire.Leonard V. | Premières impressions
The place had no stairs and I risked my life climbing stairs that was very unstable I was told by the 800 number that I would get a ground floor storage room for my heavy wheels and of course I was lied to like my previous rentals in New Jersey this was once a good company but my last two rentals make me rethink my business with themdanny l. | Expérience générale
Le client n'a pas laissé de commentaire.nicole h. | Expérience générale
Le client n'a pas laissé de commentaire.Mercedes t. | Expérience générale
Great service all around, clean, well-lit and secure lockers with individual sprinkler systems installed. Je la recommande fortement.Gary E. | Expérience générale
I had rented out a storage unit since 2018. I just recently moved out. I will definitely recommend this location to others. Ms. Dahlia and Daphne are the best. It was a pleasure. Stay safe and be wellpaulette t. | Expérience générale
I wish there were more ground level units. after having a stroke, its hard to climb in and out of the second floor unit.Nasima A. | Premières impressions
Le client n'a pas laissé de commentaire.Michele C. | Expérience générale
Le client n'a pas laissé de commentaire.FRANK P. | Premières impressions
Le client n'a pas laissé de commentaire.YISRAEL S. | Expérience générale
Good staff helpful ,good hours Yes definitely recommend to Family and friends. This locationManzoor K. | Expérience générale
The Hispanic gentlemen's at the counter was very good answering my questions and the gentlemen who showed me the unit was very friendly with pleasant personality. Thank you allJAZMIN M. | Premières impressions
The associates at this location were very helpful and accommodating as I did not have a reservation for a truck rental or storage. It was a busy day but they were all very professional.Karen P. | Premières impressions
Good customer service. Would recommend to others.susan m. | Premières impressions
The customer service was very accommodating and accurate. She spoke very nicely and pleasant, even gave me a compliment. Every establishment should have a person like her working for them.SILVANA I. | Premières impressions
Very clean space, very professional staff and Friendly safe place to take you thing.,Joel R. | Expérience générale
the employees really tried to help. i was a frazzled mess upon arrival and they helped me get organized and unloaded with as little stress as possible. i really appreciated that.Anna B. | Premières impressions
The staff was very nice and very helpful. Review not an Excellent because the storage unit I reserved i was told unavailable when I got there and had to rent a more expensive unit on ground floor.peter b. | Premières impressions
The customer service was horrible. The girl at the front desk seemed very lazy and unpleasant. The actual storage room being offered was horrendous and needs to reconstructed. No thanks.John Q. | Premières impressions
I've been a uhaul customer for close to 40yrs., this is by far THE WORST MANAGED and Worst experience I have ever had in my life. Will never use Uhaul AGAIN, they lost a Good Customer!MICHAEL C. | Expérience générale
I must say that was one of the best group of workers I have notice in all NYC.. The city is a very hard place to work in and to work with a smile in NYC means your working morale are a priority.. TYdiego s. | Premières impressions
Very goodTATIANA A. | Expérience générale
I am being charged for a storage when I did not stay over the 30 days and the woman who charged me has not contacted me back to reverse the payment.bodeline d. | Expérience générale
BienAngeline N. | Réservation
Terrible service, confused staff and very slow. Got a contract with inaccurate miles and fuel levels and over had a bad experience.Dmitri R. | Expérience générale
Very nice, recommend to friendsAngela P. | Expérience générale
Great please for your storage needs and your truck rental. People are marvelous, friendly, great sense of humor, they are for you when you need them. Everything shines: facility & people. KUDOS 2 ALL!Ruben D. | Expérience générale
Services supplémentaires à cet emplacement
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