The manager cussed at me and said that I didn't return my truck and he was going to file a police report on me. He told me that my job really wasn't my job and that he was going to send me to jail. I would like to speak with upper management. He was extremely rude and disrespectful. Come to find out my truck was found by him 10 minutes after he called me. He did not call me back to apologize or say that he checked in my truck . He had the Shawnee location where I picked up the truck call me.Cassie H.
Customer Reviews for U-Haul Moving & Storage of Bethany
Pour nous contacter
Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Quinton was very professional and helpful.Kimberly E.
Le client n'a pas laissé de commentaire.Matt R.
Le client n'a pas laissé de commentaire.lusha h. | Expérience générale
I've had the absolute pleasure of having Quintin May at two separate locations when needing a UHaul truck, trailer and storage space. He has been the most professional, helpful, friendly and courteous individual ever! I wish he could be cloned for all other businesses!! Give this man a raise and don't let him go!Kimberlee C. | Expérience générale
Have wonderful people like Quintin May at all of your UHaul sites!!!Kimberlee C.
I backed trailer in (not normal Uhaul) to drop. I approached and she (Wanda) said. "Ya, drop it right there". I saidSTEVEN B.
Need to be open longer hours . Other than that everything, especially the gentleman in office was great.Michell H. | Premières impressions
Storage unit wasn't well lit, meaning there were no lights inside and it was always dark in the back half of the storage even when the sun was out. There should definitely be a light or lights added, especially during winter when the sun goes down at 5:15pm. Other than that, it was all good. ThanksSkylar L. | Expérience générale
Keep up the good worksharron p. | Premières impressions
Check that lights work Stay with one customer at a time until complete.DAVID JOHN D.
The original place for drop off looked like an abandoned building. Gave McArthur a call, they were open early. And very accommodating. Organized and great costumer service.ARNEL M.
The gate was stuck we some how managed to get the uhaul back to our storage area. We were NOT going to even try to get it back out front. We had to leave the truck inside the gate instead of parking out front. The Associate was really nice, it would've been nice to know that the gate was barely operational before we rented the truck and got a unit there. Overall 6/10 experience.krystalyn H.
Le client n'a pas laissé de commentaire.Leah M.
returned equipment on 11-13-2021 worker accused me of breaking tire strap on trailer. i advised him that tire strap had much wear and tear on it prior to me renting to trailer and that he broke off during transportation. Rep accused me of breaking the strap i felt very disappointed of customer service given to me . The location was 2425 macarthur in oklahoma city oklahoma . I advised that rep be trained on customer service and not to accuse someone of something without knowing the facts .RONALD T.
Le client n'a pas laissé de commentaire.Ramona T. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID G.
Le client n'a pas laissé de commentaire.Herbert T.
I have no complaints everything was quick and efficient, great customer service!KELLYE J.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.narel W.
Le client n'a pas laissé de commentaire.KENNETH S.
Easy experienceANDREW S.
Le client n'a pas laissé de commentaire.KRISTOPHER K.
Employees were great. The morning shift guy saved me a hundred bucks by changing my rental since I didn't know it was one way, when I only live 2 miles away and was only going to be driving about 10 miles and only needing the truck for about 6 hours. So glad I saved that much, it really helped.Skylar L.
keep Quinton!! he's amazing'!!Kim R.
Le client n'a pas laissé de commentaire.RANDOL M. | Expérience générale
So helpful during a difficult move, friendly and provided great service!clint N.
Le client n'a pas laissé de commentaire.MARCIA H. | Expérience générale
Brand new van! Great experience!JORDAN K.
Le client n'a pas laissé de commentaire.JENNY R. | Expérience générale
Le client n'a pas laissé de commentaire.James V. | Expérience générale
Le client n'a pas laissé de commentaire.KENDRA R. | Premières impressions
Fix the ac and cruise controlRaymond U.
Very helpful and friendly, great experience.FRANKLIN H.
THE MAN WAS NICE AND HELPFULCarl D. | Premières impressions
Le client n'a pas laissé de commentaire.EDWARD H.
The gentleman working in the store was the best. He helped us get everything set up and was one of the kindest people I have ever met.HEATHER H.
Le client n'a pas laissé de commentaire.JOYCE P.
Le client n'a pas laissé de commentaire.Krisnie M.
The unit is a lot smaller than we need so we will have to find another one later oncristal b. | Premières impressions
The gentleman that helped us is super friendly and helpful. Will definitely use this location again.Elizabeth S.
Le client n'a pas laissé de commentaire.MARCO C.
The young lady that helped me return the car transport is amazing!!! We drove past 3 other U-Haul locations to return and the customer service is well worth the drive.Elizabeth S.
Great guy that morningMatt M.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.ALEXANDRE N.
On line reservations are choppy, over selling your products!Scott W.
Excellent customer service! You have my business!Edward H.
Le client n'a pas laissé de commentaire.Joshua M.
Great service! Very helpful & friendly staff. Will continue to use this location for all my rental needs.STEPHEN F.
Quintin was AWESOME!!!! He was perhaps the 1 person out of the whole move ( from Idaho) that made my move tolerable! so kind and gracious!!!Kim R. | Premières impressions
Laquonda is friendly and very helpful.Kevin J.
Nothing as far as I'm concerned it was an awesome experience thank you so muchALEATHA L.
Le client n'a pas laissé de commentaire.MARCIA H.
Best service I have received in a very long time . The personnel were great.JAMES K. | Premières impressions
The staff there is the best I've ever dealt with.veronica k. | Premières impressions
Le client n'a pas laissé de commentaire.Tiffany M.
Great service, very nice & courteous employees.craig F.
Le client n'a pas laissé de commentaire.Timothy H.
Excellente expérienceJAMES F.
The customer service representative, Laquonda Huddleston, was extremely helpful and courteous.Stephen W.
U-Haul as a whole is unorganized. The workers in the store are fantastic and extremely helpful but back office has some work to do. I called customer service to transfer my drop off location as the original location was closed and the employee told me that he had to transfer me to customer service to assist. After being on hold for 40+ minutes in the middle of the night I just dropped off the truck at a different location. Again I appreciate the front line employees as they made things very easy for me but the back office employee I spoke with was not helpful in a time of distress.DANNY P.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Lovely H. | Premières impressions
The employee was friendly and timely. There isn't anything I feel that needs improvement.JANET M.
Le client n'a pas laissé de commentaire.Amy F.
Le client n'a pas laissé de commentaire.Albert M.
Le client n'a pas laissé de commentaire.Steven H.
Pickup was quick and easy. Staff friendly. Truck was in excellent conditionDavid B.
Le client n'a pas laissé de commentaire.justin W.
Nothing at all my experience was amazing! The associate is the reason I come to this location she is very nice and very helpful. Its been a great experience every time I come.Keyanna J.
Le client n'a pas laissé de commentaire.Brandi J. | Premières impressions
Sales rep was professional & friendly.Jonathan R.
The workers at front desk were so nice and kind and helpful.WILLIAM R. | Premières impressions
All went well and great helpers. ThanksWilliam T.
Very easy in and out. Will definitely use this location again in the future.Brooke H.
Le client n'a pas laissé de commentaire.Hector B.
Le client n'a pas laissé de commentaire.Jennifer J. | Premières impressions
Thanks Quintin you were extremely helpfulDaya D. | Premières impressions
All was excellentRONNI C.
Le client n'a pas laissé de commentaire.Jravon J.
Le client n'a pas laissé de commentaire.BRIAN G.
The employees and service was outstanding. Couldn't ask for more.Keith J.
Fast and friendly. Very happy with their service.Matt L.
Le client n'a pas laissé de commentaire.Hanna H.
Staff was extremely friendly and knowledgeable.Rosie C. | Premières impressions
Better A/C in truckJorge E.
Le client n'a pas laissé de commentaire.Paula T.
Le client n'a pas laissé de commentaire.Alesha D. | Premières impressions
Le client n'a pas laissé de commentaire.Harsimran P.
Le client n'a pas laissé de commentaire.Roland B.
I was transfered from one store to another this was the third store. The staff was friendly and made the experience great. Thank you! I greatly appreciate itElwood W.
Le client n'a pas laissé de commentaire.Brent W.
The manager on duty was exceptionally nice, friendly, and knowledgeable. It was super quick process.Peter B.
The staff was fantastic, checking me in and checking me out,made it a breeze!Howard T.
Le client n'a pas laissé de commentaire.Keith C.
Le client n'a pas laissé de commentaire.Giovanni S.
The staff at this location was so helpful and friendly I absolutely enjoyed doing business with them and plan to be back soon.James W.
Le client n'a pas laissé de commentaire.MARVIN K.
They forgot to scan in my trailer so I had to do that part myselfjonathan n. | Premières impressions
Le client n'a pas laissé de commentaire.ALEXANDER R.
Rude customer service upon returnKellie K.
They did an outstanding job they went out of the way to take care of us when we brought the trailer back it was pouring down rain thank you dear it's pouring down rain I did everything they could to make us comfortable in the rain I would recommend a friend and anybody else who needs Au haul to these people we're outstandingYASMIN M.
Le client n'a pas laissé de commentaire.TASHI C. | Premières impressions
Great staff, super helpful, entire experience was outstanding. For OKC, I will only rent from this location in the future.MARK J.
We had our pick up place 3 times on us the morning of pick up as they could not find the truck we have reserved.Melissa S.
Le client n'a pas laissé de commentaire.MARVIN K.
The lock was not in the unit and the exit was confusing.Tracy E. | Online Move In
Le client n'a pas laissé de commentaire.RENEE R.
Le client n'a pas laissé de commentaire.CHYRON A.
Le client n'a pas laissé de commentaire.Nicqwena P.
I was 30 minutes late in returning the van. I was charged a daily rate of $80 extra.Stephen D.
Absolutely love the gentleman you have on staff! He helped me when I rented a Uhaul in Edmond six months ago. Very helpful and professional! I was so happy to see him when I rented storage here in Bethany!!Kimberlee C. | Premières impressions
The staff was extremely friendly! I was disappointed that we had to wait 30 minutes to an hour before the vehicle we'd rented was returned. There was no offer to substitute anything so we could get on the road. I know it wasn't the staff's fault, but it would have been nice to have been able to get something else for the same price so we could get to our out of state destination sooner.PAULETTE B.
Le client n'a pas laissé de commentaire.WILLIAM C.
Nothing service was greajames W.
The attendant on duty was awsomeVernon B.
OUTSTANDING location! Very cheerful and friendly associate behind the counter (makes all the difference), and a BRAND NEW cargo van to use for the day. Such a wonderful experience and we plan on using this location the next time we need a rental moving vehicle. AAA+++!!DAVID K.
Your employees were friendly and professional. Excellent experience.Paula D.
Just continue what they doTROY B.
Le client n'a pas laissé de commentaire.kenneth H.
Personnel was SUPER NICE. Came out to the truck as I pulled in and started working on checking it in. Great personality and very pleasant. Will always go back to her now that I am living here. Kudos to her!LAINE A.
Le client n'a pas laissé de commentaire.Brian W.
This was my first time renting a storage unit and the staff was very helpful and made it a good experience. MerciKimberlee J. | Premières impressions
Le client n'a pas laissé de commentaire.James V. | Premières impressions
Le client n'a pas laissé de commentaire.KELLY H. | Premières impressions
Got exactly what I wanted in 1 day U-Haul and storagetamiha j. | Premières impressions
Very pleasant and polite.Linda D. | Premières impressions
Very nice people in the office.Keatra W. | Premières impressions
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