It was great at this location. The last location on nw expressway, was horrible, the truck was awful drank gas and went down the road sideways because the frame was bent bad shook bad. That one was awful and I won't return the nw expressway one at all. We really enjoyed the one on 2425 N Macarthur Blvd okc ok they were awesomeDebra S.
Customer Reviews for U-Haul Moving & Storage of Bethany
Pour nous contacter
Oklahoma City, OK 73127
(@ Nw 23rd and MacArthur)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.liliana H.
Computer training skills for visiting nanagers. IKimberly L.
The 2 ladies working there were extremely professional and friendly. I'd highly recommend anyone who needs a uhaul to visit them and rent from this location!Sherri O.
Le client n'a pas laissé de commentaire.Jayne C.
Le client n'a pas laissé de commentaire.Deborah P.
Le client n'a pas laissé de commentaire.Jasmine M.
Le client n'a pas laissé de commentaire.Nadine N.
The two people that helped me out were very nice and helpful.Will S.
Le client n'a pas laissé de commentaire.ROB H.
Le client n'a pas laissé de commentaire.Susan T.
This was the worst experience I've ever had with uhaul. The truck I got had trash from the people previous. The brakes barely worked and they grinded really badly. The steering wheel had to be turned almost sideways to go straight because the alignment was so bad off. If your driving with the window up the wind still comes through the door and is extremely loud. And on the way back to the facility to return the truck the oil light came on. When I returned the truck, I told the guy about everything and he acted like it was an everyday complaint. I will never use uhaul again after this experience.Marsha B.
Make customer service #1 priority Happy customer = word of mouth / more business/more revenueMoncheri M.
The general manager was so nice and efficient!!DELISA H.
Le client n'a pas laissé de commentaire.DONALD S.
Le client n'a pas laissé de commentaire.Lisa W.
Le client n'a pas laissé de commentaire.Brody J.
Le client n'a pas laissé de commentaire.JASON I.
Rep was helpful and it was a speedy check out. MerciKimberly S.
The gentlemen who helped me was AWESOME! Professional, courteous, and went out of his Way to help me Please give him a raiseJohn D.
Le client n'a pas laissé de commentaire.Hector M.
Le client n'a pas laissé de commentaire.Queena J. | Premières impressions
Friendly staff, easy to work with.MATTHEW C. | Expérience générale
I would like to thank everyone for the great customer service 🙂tanalya w. | Expérience générale
This uhaul store unlike others was very helpful and polite. The store was clean. The manager went out of his way to make sure we had a unit(he thought he was full but walked outside and verified that he did have one left).Charles M. | Premières impressions
Le client n'a pas laissé de commentaire.MICHELLE S.
Le client n'a pas laissé de commentaire.Shea A.
Le client n'a pas laissé de commentaire.DAVE S.
I particularly like the location I'm using. They're always happy they're always willing to help me and they've always gone the extra mile for me. I have been through many managers and staff over the years and it just hasn't changed your people are very good to meDEBRA W. | Premières impressions
No further comments.Steven G.
Le client n'a pas laissé de commentaire.Matthew C. | Premières impressions
Le client n'a pas laissé de commentaire.Willie M.
Le client n'a pas laissé de commentaire.Veronica L. | Expérience générale
The person working was awful and rude.Jennifer W.
Le client n'a pas laissé de commentaire.Angela M. | Expérience générale
Since day one every staff has been kind and friendly. Very help. Also was very helpful to find me and truck. Thank to all your staff.Thank youShelia J. | Expérience générale
Le client n'a pas laissé de commentaire.MARIAH D. | Premières impressions
Very nice job good attention good service that guy was very professional, thanks for everything, and I will keep business with you guysADRIAN R.
Le client n'a pas laissé de commentaire.christopher s. | Expérience générale
Making sure the gas is right bc he said that it had 7/8 and it has at a 1/2BRIAN S.
Le client n'a pas laissé de commentaire.Erin K. | Expérience générale
Always available, even Sundays and evenings.Linda A. | Expérience générale
Le client n'a pas laissé de commentaire.Craig R.
Le client n'a pas laissé de commentaire.MATTHEW C. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua S.
Le client n'a pas laissé de commentaire.James & Deetra C. | Premières impressions
Le client n'a pas laissé de commentaire.HUNG V.
Everything was fine. My unit was dirty.Kimberly L. | Premières impressions
Le client n'a pas laissé de commentaire.Liam M.
Prompt and customer service top notch.Bruce P.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.TERENCE B.
Communicate with drop off store. Was told by 1st location that I would be reimbursed $20/day for every day I dropped off trailer early. I should have received a $40 reimbursement. However, drop off site said they don't do that. I would have to get reimbursed from 1st location. Still need to get reimbursed.DIANA R.
Le client n'a pas laissé de commentaire.Jimme B. | Premières impressions
Le client n'a pas laissé de commentaire.John H.
They had the van we needed, were quite professional and helpful at the front desk, and were quite thorough with notifying us of charges, etc. Overall great experience!STEPHEN B.
The manager cussed at me and said that I didn't return my truck and he was going to file a police report on me. He told me that my job really wasn't my job and that he was going to send me to jail. I would like to speak with upper management. He was extremely rude and disrespectful. Come to find out my truck was found by him 10 minutes after he called me. He did not call me back to apologize or say that he checked in my truck . He had the Shawnee location where I picked up the truck call me.Cassie H.
Quinton was very professional and helpful.Kimberly E.
Le client n'a pas laissé de commentaire.Matt R.
Le client n'a pas laissé de commentaire.lusha h. | Expérience générale
I've had the absolute pleasure of having Quintin May at two separate locations when needing a UHaul truck, trailer and storage space. He has been the most professional, helpful, friendly and courteous individual ever! I wish he could be cloned for all other businesses!! Give this man a raise and don't let him go!Kimberlee C. | Expérience générale
Have wonderful people like Quintin May at all of your UHaul sites!!!Kimberlee C.
I backed trailer in (not normal Uhaul) to drop. I approached and she (Wanda) said. "Ya, drop it right there". I saidSTEVEN B.
Need to be open longer hours . Other than that everything, especially the gentleman in office was great.Michell H. | Premières impressions
Storage unit wasn't well lit, meaning there were no lights inside and it was always dark in the back half of the storage even when the sun was out. There should definitely be a light or lights added, especially during winter when the sun goes down at 5:15pm. Other than that, it was all good. ThanksSkylar L. | Expérience générale
Keep up the good workSharon P. | Premières impressions
Check that lights work Stay with one customer at a time until complete.DAVID JOHN D.
The original place for drop off looked like an abandoned building. Gave McArthur a call, they were open early. And very accommodating. Organized and great costumer service.ARNEL M.
The gate was stuck we some how managed to get the uhaul back to our storage area. We were NOT going to even try to get it back out front. We had to leave the truck inside the gate instead of parking out front. The Associate was really nice, it would've been nice to know that the gate was barely operational before we rented the truck and got a unit there. Overall 6/10 experience.krystalyn H.
Le client n'a pas laissé de commentaire.Leah M.
returned equipment on 11-13-2021 worker accused me of breaking tire strap on trailer. i advised him that tire strap had much wear and tear on it prior to me renting to trailer and that he broke off during transportation. Rep accused me of breaking the strap i felt very disappointed of customer service given to me . The location was 2425 macarthur in oklahoma city oklahoma . I advised that rep be trained on customer service and not to accuse someone of something without knowing the facts .RONALD T.
Le client n'a pas laissé de commentaire.Ramona T. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID G.
Le client n'a pas laissé de commentaire.Herbert T.
I have no complaints everything was quick and efficient, great customer service!KELLYE J.
Le client n'a pas laissé de commentaire.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.narel W.
Le client n'a pas laissé de commentaire.KENNETH S.
Easy experienceANDREW S.
Le client n'a pas laissé de commentaire.KRISTOPHER K.
Employees were great. The morning shift guy saved me a hundred bucks by changing my rental since I didn't know it was one way, when I only live 2 miles away and was only going to be driving about 10 miles and only needing the truck for about 6 hours. So glad I saved that much, it really helped.Skylar L.
keep Quinton!! he's amazing'!!Kim R.
Le client n'a pas laissé de commentaire.RANDOL M. | Expérience générale
So helpful during a difficult move, friendly and provided great service!clint N.
Le client n'a pas laissé de commentaire.MARCIA H. | Expérience générale
Brand new van! Great experience!JORDAN K.
Le client n'a pas laissé de commentaire.JENNY R. | Expérience générale
Le client n'a pas laissé de commentaire.James V. | Expérience générale
Le client n'a pas laissé de commentaire.KENDRA R. | Premières impressions
Fix the ac and cruise controlRaymond U.
Very helpful and friendly, great experience.FRANKLIN H.
THE MAN WAS NICE AND HELPFULCarl D. | Premières impressions
Le client n'a pas laissé de commentaire.EDWARD H.
The gentleman working in the store was the best. He helped us get everything set up and was one of the kindest people I have ever met.HEATHER H.
Le client n'a pas laissé de commentaire.JOYCE P.
Le client n'a pas laissé de commentaire.Krisnie M.
The unit is a lot smaller than we need so we will have to find another one later oncristal b. | Premières impressions
The gentleman that helped us is super friendly and helpful. Will definitely use this location again.Elizabeth S.
Le client n'a pas laissé de commentaire.MARCO C.
The young lady that helped me return the car transport is amazing!!! We drove past 3 other U-Haul locations to return and the customer service is well worth the drive.Elizabeth S.
Great guy that morningMatt M.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.ALEXANDRE N.
On line reservations are choppy, over selling your products!Scott W.
Excellent customer service! You have my business!Edward H.
Le client n'a pas laissé de commentaire.Joshua M.
Great service! Very helpful & friendly staff. Will continue to use this location for all my rental needs.STEPHEN F.
Quintin was AWESOME!!!! He was perhaps the 1 person out of the whole move ( from Idaho) that made my move tolerable! so kind and gracious!!!Kim R. | Premières impressions
Le client n'a pas laissé de commentaire.Kim H. | Expérience générale
Laquonda is friendly and very helpful.Kevin J.
Nothing as far as I'm concerned it was an awesome experience thank you so muchALEATHA L.
Le client n'a pas laissé de commentaire.MARCIA H.
Best service I have received in a very long time . The personnel were great.JAMES K. | Premières impressions
The staff there is the best I've ever dealt with.veronica k. | Premières impressions
Le client n'a pas laissé de commentaire.Tiffany M.
The manager on site as of 9/24/21 was an amazing help in every way. I appreciate his abilities to accommodate my situation. I would highly recommend there business.Anthony L. | Expérience générale
Great service, very nice & courteous employees.craig F.
Le client n'a pas laissé de commentaire.JAMES C. | Expérience générale
Le client n'a pas laissé de commentaire.Ivas J. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy H.
Excellente expérienceJAMES F.
Good experience, would use againKylie H. | Expérience générale
Le client n'a pas laissé de commentaire.Jesse P. | Expérience générale
Le client n'a pas laissé de commentaire.yvonne s. | Expérience générale
The customer service representative, Laquonda Huddleston, was extremely helpful and courteous.Stephen W.
U-Haul as a whole is unorganized. The workers in the store are fantastic and extremely helpful but back office has some work to do. I called customer service to transfer my drop off location as the original location was closed and the employee told me that he had to transfer me to customer service to assist. After being on hold for 40+ minutes in the middle of the night I just dropped off the truck at a different location. Again I appreciate the front line employees as they made things very easy for me but the back office employee I spoke with was not helpful in a time of distress.DANNY P.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Richard B.
Only comment is that the row of units didn't have any electrical power for lighting. When i asked about it, they said they wouldn't fix it. They said if I'm in there after dark, that I'd have use a flashlight. I told them I was paying for a unit with lighting, they were not interested in fixing the problem.MARK S. | Expérience générale
Le client n'a pas laissé de commentaire.Lovely H. | Premières impressions
The employee was friendly and timely. There isn't anything I feel that needs improvement.JANET M.
La verdad nos toco vivir una muy desagradable experiencia, hicimos contrato de mes por mes a la hora de firmar nos ofrecieron una garantia una, desafortunadamente era la primera vez q yo necesita de estos servicios y pir mi poca experiencia, nos paso lo q nunca crei, se metio el agua a el contenedor perdimos 1 recamara la mesa del comedor, 1 television lo mas desagradable q a la hora del reclamo, nos comentan q hay 2 tipos de garantias q por 10 o 17 dolares mas hubiera cubierto hasta 15 mil dolares, desafortunadamente yo no lo sabia, asi como no sabia q se nos hiban a dañar los muebles y lo peor q la respuesta fue q fue mi culpa por no haber preguntado, y yo creo q quiza no estan capacitados correctamente, me hubiesen informado q existian diferentes garantias, por supuesto hubiese optado por pagar 17 dolares mas y asi no hubiese perdido la mitad de mis muebles, desafortunadamente llegamos a buscar casa, trabajo, y lo peor pagamos camion para traer todos nuestros muebles y nos salen con q ni son seguros los storages, y q no estan capacitados sus empleados... Cero recomendablesHugo B. | Expérience générale
Le client n'a pas laissé de commentaire.Amy F.
Le client n'a pas laissé de commentaire.Albert M.
Le client n'a pas laissé de commentaire.Steven H.
Pickup was quick and easy. Staff friendly. Truck was in excellent conditionDavid B.
Le client n'a pas laissé de commentaire.Felica B. | Premières impressions
Le client n'a pas laissé de commentaire.justin W.
Nothing at all my experience was amazing! The associate is the reason I come to this location she is very nice and very helpful. Its been a great experience every time I come.Keyanna J.
Le client n'a pas laissé de commentaire.Wilda s. | Expérience générale
Le client n'a pas laissé de commentaire.Brandi J. | Premières impressions
Sales rep was professional & friendly.Jonathan R.
The workers at front desk were so nice and kind and helpful.WILLIAM R. | Premières impressions
All went well and great helpers. ThanksWilliam T.
Very easy in and out. Will definitely use this location again in the future.Brooke H.
Thanks for helping our troops USA.CHARLES A. | Expérience générale
Le client n'a pas laissé de commentaire.Hector B.
Le client n'a pas laissé de commentaire.Jennifer J. | Premières impressions
Thanks Quintin you were extremely helpfulDaya D. | Premières impressions
The office staff is amazing! So friendly and extremely helpful! Because of them, I will use U Haul always for moving and storage needs! The best customer service I have had in a long time!!Kelly C. | Expérience générale
Le client n'a pas laissé de commentaire.Ivas J. | Premières impressions
Le client n'a pas laissé de commentaire.RACHELLE Y. | Expérience générale
Staff was extremely friendly and knowledgeable.Rosie C. | Premières impressions
Great Experience!!! And Friendly Staff!!!George B. | Premières impressions
Excellent staff at this location.James L. | Expérience générale
Very respectful and helpful with all my questions and concerns.sequita n. | Premières impressions
Le client n'a pas laissé de commentaire.Christina T. | Expérience générale
Le client n'a pas laissé de commentaire.CECIL P. | Expérience générale
Le client n'a pas laissé de commentaire.Alesha D. | Premières impressions
Le client n'a pas laissé de commentaire.Teresa B. | Premières impressions
Le client n'a pas laissé de commentaire.Wilda s. | Premières impressions
Le client n'a pas laissé de commentaire.catherine e. | Expérience générale
I haven't rented a storage in years, uhaul was convenient, free first month , were very professional, what more could I ask for, thank you, I would recommend as well as myself rent from you in the futureLora P. | Expérience générale
Le client n'a pas laissé de commentaire.James L. | Premières impressions
The gentleman that checked us in at 8 am was not friendly at all. Gave us very little instructions and sent us on our way. When we returned the Uhaul the staff was there cleaning the drive and one guy ran ahead to lock the door. He instructed us to leave the key in the drop box and leave the Uhaul under the canopy. We asked if we should lock the back since there was a dolly and he said no just lock the doors. We did as he said but was nervous the dolly could be stolen. We had no issue with the Uhaul truck and will use this facility again but hoping the staff is happier and friendly to their customers.Stephanie T. | Premières impressions
While I have had issues with U-Haul in the past this location worked out and I never had any problems. As a note the website to setup payments is not the best but when I did have issues, this location was fast to fix it for me.gregg b. | Expérience générale
They forgot to scan in my trailer so I had to do that part myselfJONATHAN N. | Premières impressions
Muy buen sitio para almacenar cosas y muy buen sevicio .victor a. | Expérience générale
Le client n'a pas laissé de commentaire.TASHI C. | Premières impressions
The lock was not in the unit and the exit was confusing.Tracy E. | Online Move In
Le client n'a pas laissé de commentaire.James E. | Expérience générale
Le client n'a pas laissé de commentaire.nicqwena p. | Expérience générale
Absolutely love the gentleman you have on staff! He helped me when I rented a Uhaul in Edmond six months ago. Very helpful and professional! I was so happy to see him when I rented storage here in Bethany!!Kimberlee C. | Premières impressions
Stephanie was great, patient and thorough and professionalJose F. | Expérience générale
I rented a unit for 39,95 I believe and it ended up being to small. So I called the office to get a bigger size. Which she did. Yet when I got there I didn't recieve the gate code. I had a new unit with the old i it gate code. Out of desperation of getting in with trucks loaded...I had to but another unit. Customer service said once the office opened the next morning it would be straightened out. 2 weeks later I'm still waiting for it to get straightened out. Meanwhile, I'm charged 39,95 + 94.?? For another unit for 1 month. When it should have been free with the promotion offer of renting a box truck get 1 month free storage rental.Kennie O. | Online Move In
Donna consulted then provided the correct storage solution for my needs. Clean and accessable location. Friendly and accommodating. Very professional.CECIL P. | Premières impressions
This was my first time renting a storage unit and the staff was very helpful and made it a good experience. MerciKimberlee J. | Premières impressions
Outstanding customer service,patient with me as I requested another unit that was accessible from my car,I have rented many storages and truly this was the smoothest experience I've had.Jose F. | Premières impressions
Everyone was always nice.Rene C. | Expérience générale
Le client n'a pas laissé de commentaire.shayla g. | Expérience générale
Great!!!!!!!! and Thank you.Ammy V. | Premières impressions
Every and any time I had a concern come up over the 1 year that I maintained a storage unit, it was taken care of right away.jalissia l. | Expérience générale
Le client n'a pas laissé de commentaire.yvonne s. | Premières impressions
Great Customer Service!Shantell P. | Premières impressions
Le client n'a pas laissé de commentaire.James V. | Premières impressions
Do not have anything to do with this Uhaul location!! The manager is dishonest and will rip you off.cheri o. | Expérience générale
Donna and staff are nice and go over and beyond to do you right. Thank you Donna for working with us and the storage.. They are great people who care for the customers...Joy W. | Expérience générale
Le client n'a pas laissé de commentaire.KELLY H. | Premières impressions
The management is extremely rude. You would think during a major power outage they would have a little more comparison to people and their needs. That someone would be available to open the gate that was not electronic. Also a black lady that was there had been coming every day for a week and she wouldn't let her get her stuff but she let us get ours.Brittany B. | Expérience générale
Le client n'a pas laissé de commentaire.Sandra W. | Online Move In
Le client n'a pas laissé de commentaire.Alia G. | Online Move In
The guy in the front office was so friendly and nice !! I forgot his name but deserves a raise 🙂Veronica G. | Expérience générale
Le client n'a pas laissé de commentaire.TAMMY M. | Premières impressions
Le client n'a pas laissé de commentaire.keisha j. | Premières impressions
Such an easy and amazing experience!!!❤❤❤❤❤jonathan g. | Premières impressions
the Attendant was very helpful and courteous! All our needs for stirage were met in addition to a dolly that was not available at the Uhaul where I pick up the truck!! All work out splendidly with our move in to storage due to her help.James G. | Premières impressions
A good experience. My needs were fufilledjimmie r. | Expérience générale
Very good experience and no problemshoracio l. | Expérience générale
The agent was great and puts on a great face for Uhaul! She was amazing!!!brett m. | Premières impressions
I think there should be a refund if you move out before the end of your pdf rent. Also you should be able to pro rate rent to accommodate your pay days.LINDA R. | Expérience générale
Got there close to closing. The lady that helped me was nice, making sure I knew how to get to my unit and making sure my access card worked. 5-starsGermaine D. | Premières impressions
Very helpful and courteous customer service representativebrian d. | Premières impressions
Got exactly what I wanted in 1 day U-Haul and storagetamiha j. | Premières impressions
They were very helpful and niceCassandra W. | Premières impressions
Loved the staff, good access in and out. I had good experience with the truck rental as well.Daniel O. | Expérience générale
They were helpful, nice, and they work with you beyond what they are required to.Edwina G. | Expérience générale
My rent was paid thru aug I got no refund back I vacated on 7-27 rent was paid thu 8-17 charged me for renters ins didnt refund that back eithergary s. | Expérience générale
Very pleasant and polite.Linda D. | Premières impressions
Nice staff, easy process, all my stuff stayed secure until I needed it.Patricia H. | Expérience générale
Lady working counter was very helpful and friendly.erick k. | Expérience générale
Very nice people in the office.Keatra W. | Premières impressions
Very helpful with my one-way truck return and storage rental.dan d. | Premières impressions
In addition to the excellent service, I was particularly impressed by the restroom.james c. | Expérience générale
This Uhaul facility was professional and handled me with integrity and care.Seneka N. | Expérience générale
Overall goodolivia p. | Expérience générale
Great, good facilityDebra G. | Expérience générale
I would use this facility again!KAREN F. | Expérience générale
Nice staff great prices and very friendly and helpful.jeff s. | Premières impressions
I would not recommend this uhaul storage cause for $160 a month you would think the lights or plugs would work inside the storage unit and all could say was most of them are like that..willistine c. | Expérience générale
Donna Lawrence, is the best,she is light on a dark day! Thank you, Donna!josephus j. | Expérience générale
Mrs Donna Lawrence, And Her Staff Were Some Of The Sweetest People I Had The Pleasure Of Doing Business With. And Very Professional, And Very Easy To Get In-contact With And Went Beyond ~Lori H. | Expérience générale
Very good customer service, was excellent.douglas t. | Réservation
Always friendly and informativeTERRI A. | Expérience générale
Friendly and professional staff. Made me feel welcomed. Great experience!Timothy B. | Expérience générale
Everyone was do kind and very helpful when i had trouble with my lock.Sandra H. | Expérience générale
Over 12 months time we got charged 5 times 15$ late fee for their failure to set up our auto-pay even after repeated face to face visits regarding the late fee, reimbursed on the final timeSAMANTHA H. | Expérience générale
Donna the manager is a very caring person she is very sweet and understanding helpful goes above and beyond to help may God bless her will definitely recommend her and this location to friends!christina p. | Expérience générale
Good experience, property has definitely improved with installation of new doors. Merci les gars!robert M. | Expérience générale
A very nice storage place to be at and thank you for everythingmelvin r. | Expérience générale
95 % of the time I ever went to use the restroom it was clean. I appreciate that very much. Merci.charity r. | Expérience générale
Good experienceChelene L. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!