Évaluations des clients U-Haul Moving & Storage of Bexley

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Bexley

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Latasha P. le

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No comment

Tonia G. le

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nothing. I was very impressed with the customer service and cleanliness of the store

Barbara S. le

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Le client n'a pas laissé de commentaire.

Lenge S. le

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Staff friendly

Carthell E. le

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Le client n'a pas laissé de commentaire.

Isaac A. le

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Tried to double charge. Vehicle given to me not full in gas but expected o be at 7/8 full when returned? 75 bucks for 18 miles is crazy.

Elizabeth K. le

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Nothing I would not go there again ever!

Daniel B. le

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Le client n'a pas laissé de commentaire.

CARMEN H. le

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Le client n'a pas laissé de commentaire.

Rick H. le

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Le client n'a pas laissé de commentaire.

Ashia D. le

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Uhaul trailer was dented on one side. We put a deposit down and then the uhaul location became very hostile towards us. Even threatened to report equipment stolen even though I spoke to the manager and told him we were bringing it in to drop off. He was very rude to my husband. Will use a different location next time. Won't use names. But im sure he knows who he is. Shameful. Theres a better way to speak to and interact with customers. Its highly unlikely that a small business owner will try to steal a piece of uhaul equipment. Any equipment for that.

LaShaun A. le

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I like U-HAUL they take care of me and no hidden fees

Joshua W. le

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Le client n'a pas laissé de commentaire.

Miranda R. le

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Everything was good I will recommend your company to friends

Carol O. le

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love dealing with these folks -- friendly, helpful,

Miranda R. le

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Was very courteous & helpful I appreciated it

Danny E. le

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Le client n'a pas laissé de commentaire.

Minh P. le

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Nice customer service

Sheri P. le

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Be truthful

Richard S. le

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Nothing. The young lady that checked us in was very helpful and very accommodating to us.

Judy P. le

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Price of 19.95 is good but final charges are to high

Donald S. le

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Le client n'a pas laissé de commentaire.

Tanya T. le

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Good morning... bigger rooms need larger carts...(LOGIC)...if someone comes while moving in, then you have to share...

Gayle P. le

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Thanks to all of the individuals who worked with me and seeing to my needs God bless each and everyone of you and I look forward to having a great repor with you all thank you🤗

Kevin M. le

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Le client n'a pas laissé de commentaire.

Donald P. le

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Smile

Ryan H. le

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Le client n'a pas laissé de commentaire.

Adam P. le

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Place was clean and staff was outstanding. I will be back! In fact this location is my new u haul location! Great experience!

alice k. le

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Personnel great!

Juan G. le

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Le client n'a pas laissé de commentaire.

Mendy B. le

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Le client n'a pas laissé de commentaire.

Sheri K. le

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It was close to our location and everyone was polite.

Andrew B. le

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Rayquan..had so helpful..and patient with me to.. customer service skills was pleasant I appreciated his service...

Katherine L. le

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Le client n'a pas laissé de commentaire.

Steve B. le

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I was double billed. Paid $117.87 on day I rented the truck then was billed $159.30 after its return. I just caught this on my bank statement which ended up putting me in the red with my bank in turn costing me an overdraft fee.

Phyllis M. le

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Absolutely nothing,the location on Alum Creek the Staff were wonderful I plan on doing business again in September and I’m going back to Alum Creek ??

Keith D. le

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Nothing

Layne M. le

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Staff not good with explaining what I was paying for. The rentals are advertised starting at ~$20 and I had to pay $150 to drive an hour away. I just wanted a clear explanation as to what the charges were and he ignored us.

Tera W. le

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Le client n'a pas laissé de commentaire.

John B. le

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Super clean truck, great service! Thank you!

Dawn N. le

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The manager that assisted me in the morning was great however the day that I called the location to confirm my pickup and to ask them to phone the other location to let them know I'd be over there and that they needed to get my uboxes down they failed to do so. So when I reach the other location I had to wait two hours for my uboxes

Paul P. le

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Le client n'a pas laissé de commentaire.

Dawn M. le

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The seat would not adjust forward or back. Otherwise great

Clive J. le

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I am happy

alice k. le

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Great service!

William H. le

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Le client n'a pas laissé de commentaire.

Chiquita S. le

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Le client n'a pas laissé de commentaire.

darlene S. le

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You people are ridiculous! I rented a truck and 24 hour access to my storage and you put the screws to me not only did I NOT have the access to my storage I lost 500 dollars on my movers and was stuck with a twenty foot truck overnight with NO way of emptying my contents! You people are totally ridiculous and nobody gives a damn! I will be reaching out to the attorney general! Thanks for the most stressful event EVER!!!!

Harold W. le

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We appreciate your service thank you for letting us make this possible

Mateo E. le

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Le client n'a pas laissé de commentaire.

Victoria F. le

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Customer service representative was very friendly, professional, and comprehensive on items needed.

lila M. le

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Very friendly and helpful! I would only do business at this U-Haul! The others have all been problems! These people go out of their way to help and make certain that you have a good experience! Darlene S

Dustin M. le

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This was about as helpful as any moving company could have been,

chris F. le

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I would like a phone call from someone that can help me figure out how this situation can be rectified. (614)607-0654 Chris Friesen is my name.

Robyn R. le

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Le client n'a pas laissé de commentaire.

Paul C. le

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we ordered 15' truck, it was clean and tidy, appliance dolly was very helpful too

Trenten S. le

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Le client n'a pas laissé de commentaire.

telthia j. le

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Very Welcoming!! Nice and Clean

MAMBY D. le

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Le client n'a pas laissé de commentaire.

helen G. le

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I would highly recommend this U Haul Location. My Counter representative was very knowlegeable & Professional. Likewise the check in supervisor! Thank you!

Terrance M. le

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Great customer service

steven W. le

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very professional staff

Jimil W. le

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Staff was friendly and helpful, the van was super clean, fairly new, drove well, air conditioning worked well, overall an immensely enjoyable experience.

Tom B. le

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when I finally made it to the facility to store my things for 30 days FREE I found it was on the 2nd floor, $10 lock and Ins for the storage so much for FREE Never again will I use UHaul

carol O. le

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It was a very good experience. They were a little shocked when I explained that -- since I have a flip phone -- I could not use the mobile after-hours drop-off, but quickly said that I could drop the truck at night, and they would check the truck in for me first thing in the morning.

Erin M. le

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Le client n'a pas laissé de commentaire.

EVIN H. le

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Great facility, clean, easy to access.

Brock A. le

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Made mistakes setting up my account to where I did not get 24 hour access and management did not answer after hour calls from me nor the customer service line. Also left multiple voicemails w/no call

Gregory R. le

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Gas cap states E-85 fuel only and when I called the office he told m to use regular fuel so that needs addressed.

Joy K. le

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Le client n'a pas laissé de commentaire.

Christy W. le

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Le client n'a pas laissé de commentaire.

george K. le

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great!!!

Angel C. le

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the staff here was the best through out the whole process!! would definitely rent from this location again!! Thanks again Angel Crowley

william N. le

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Continue what ur doing!

Steve R. le

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Fast, friendly service and very clean facilities! Only problem was with the after hour card reader at the storage facility! Overall fantastic experience!

cheryl G. le

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Everything was great

Jeffrey A. le

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Very friendly people working there. The place is very clean and secure.

Scott W. le

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Only issue was the light was broke when I received uhaul but overall everything was great especially the lady that handled my transaction.

Jonathon C. le

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Le client n'a pas laissé de commentaire.

Jerrard H. le

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Make it clear that the office is not in the same location as the storage. gas was not on 3/8 like paperwork said it was just past the 1/4 and I was charged extra for gas

Robert A. le

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Job well done

Shanique B. le

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If it ever comes a time where I will need another storage, this one will be my # 1 choice. Thank you

Betty P. le

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Le client n'a pas laissé de commentaire.

Syrita L. le

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Improve customer service. Trucks are endless but a the face that represents your company is your best assets.

EVIN H. le

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Justin was very helpful in getting me all of the information I needed.

EVIN H. le

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Le client n'a pas laissé de commentaire.

Marjorie C. le

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Le client n'a pas laissé de commentaire.

Douglas R. le

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Le client n'a pas laissé de commentaire.

KAREN B. le

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Le client n'a pas laissé de commentaire.

John G. le

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Gas mileage on the truck was horrible. Have rented Budget trucks in the last couple of weeks and they got much better mileage per gallon.

Lisa D. le

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The customer service at this location was excellent. The employees were professional, clean appearance and courteous. I highly recommend this location and service. Thanks everyone

Peggy C. le

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Le client n'a pas laissé de commentaire.

Linda H. le

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Great friendly and knowledgeable staff. The facility is immaculently maintained from their trucks to the units and hallways.

Timothy H. le

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I think, generally, that your online procedures don't always mesh with your local stores. For example. I reserved the van online but then had to re-enter some of the information when I arrived at the store. The attendant at this store was very helpful. I have been overcharged at other Columbus locations, specifically the $14.99 insurance fee which I always decline. The difference might have been that I reserved online on this occasion.

GREG S. le

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Did some remodeling on the house, basement, garage and needed a climate control storage Used it for 7 months clean, secure, night access, near the freeway. Will come back again if ever need storage

Gregory S. le

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Great

amellia H. le

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The overall drop off experience was a nightmare. We had to call customer service because the first place we were supposed to drop off at we were unable to check the truck in because the entrance to the location was blocked by other vehicles. Luckily the lady at customer service was able to get our drop off location changed and worked with us.

Mary L. le

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Le client n'a pas laissé de commentaire.

Glenn G. le

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Don't quote the wrong price!!!

Mallorie S. le

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While the location was fine, the truck was subpar and, at times, dangerous. The truck's driver's side window was super-glued on, the passenger door didn't close all the way unless forced shut, the wipers collected so much ice during a snowstorm we had to get out of the truck and clean them ourselves, the rubber skirt on the front of the truck was damaged, the light on the back of the tow dolly was out and it only came with a quarter tank of gas.

LATOYA S. le

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When i put my stuff in i had no bugs (roaches) as i was taking my things out i was seeing some in my boxes...even saw some in storage....thats a big problem

Vashon E. le

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The staff was nice Give them all a Pay Raise!!!

Vanessa B. le

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Very pleased with my experience. The facility is very clean and the staff was very friendly and kind.

Vilayphet R. le

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Great Customer Service

paulette w. le

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Uhaul at Bexley have me the best service ever. Very clean and well maintained

Monica N. le

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Le client n'a pas laissé de commentaire.

Jason M. le

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Le client n'a pas laissé de commentaire.

Jerry C. le

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Le client n'a pas laissé de commentaire.

Erin M. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.

Brandon P. le

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Le client n'a pas laissé de commentaire.

Amy H. le

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Le client n'a pas laissé de commentaire.

Emmalea C. le

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Le client n'a pas laissé de commentaire.

John E. le

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Nothing, service level met my expectations.

Kwan S. le

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My rental was quick and painless Adesha was very nice and answered any question I had for her . I cant wait till the store is 100% finished it will be a great addition to the neighborhood . I think the building needs the Uhaul orange and tan to make it more noticeable that it's a Uhaul store keep up the great work over there Adesha !

Monique P. le

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Everything was perfect I came in at the last minute and they helped me.

Stacy W. le

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Great service!!!

Rhonda T. le

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This is a great facility!

melvin g. le

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Great location and friendly staff.

melvin G. le

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Friendly service and a very clean facility.

ashley B. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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The employees were very professional!!

Annette C. le

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I think you should have full access it says 24 hours that's all

Sean O. le

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No additional comments.

Jeromy H. le

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The staff I interacted with were friendly, considerate and courteous. I felt well cared for. I would definitely recommend this location to others.

Ashley H. le

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Le client n'a pas laissé de commentaire.

Connie K. le

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Le client n'a pas laissé de commentaire.

Vernice B. le

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Le client n'a pas laissé de commentaire.

Crystal C. le

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Le client n'a pas laissé de commentaire.

Elaine M. le

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Super clean. Always felt safe and secure. Staff was always helpful and friendly. We moved in during their grand opening - if there were any bumps we did not notice. Best storage ever used.

Brandon B. le

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Horrible horrible horrible