Le client n'a pas laissé de commentaire.GARRETTMITCHELL W.
Customer Reviews for U-Haul Moving & Storage of Binghamton
Pour nous contacter
Binghamton, NY 13901
(Next to Little Venice)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had to come back twice for the installation to be completed due to lack of personnel trained for installations. The manager installed my hitch and brake controller himself, stating lack of qualified people for installations.chad C.
Le client n'a pas laissé de commentaire.Alex T.
Le client n'a pas laissé de commentaire.Angie D.
Great good service by employee thank youMary C.
Le client n'a pas laissé de commentaire.MAURICEMARION T.
Pickup and drop off was easy. They had the trailer I requested ready to go and both ladies were friendlySEAN ROSS D.
The people at the drop off location in Binghamton,NY were wonderful.Linda B.
Staff was very professional and helpful. Exceeded expectations!ALANS R.
Not sure, everything was super smooth and painlessWilliam D.
Le client n'a pas laissé de commentaire.candace r. | Expérience générale
1st Illegal tires on vechicle bald rear tires & they had studs in tires they are Illegal in NYS during this time of year & very strong smell of cigarette smoke & very dirty inside windshield & passenger side lock did not work had to crawl inside every time to unlock not very happy w/ this2nd time of renting paying $ & not sure of renting nxt werk unless some kind of credit may be offered due to this nonsenseGEORGEPHILLIP G.
Le client n'a pas laissé de commentaire.HEATHER M. | Premières impressions
I have used this location and a few times another one in Vestal, NY and have found both to be customer centered, well organized, informed, and professional. Will always be my first choice for your services.Lawrence H.
The first Van we were assigned had a TERRIBLE odor and had multiple cosmetic issues( rear bumper damaged) but understandably it is a rental. The second van we were assigned was in better condition but still had an odd odor which was unpleasant to deal with. Worse was the fact that we were pulled over because of a burnt out left directional bulb.... Fortunately the officer did not make a huge issue of it when we showed him we had only picked up the van the day before. we were not able to return to your office until the last day of our rental and had to resort to using hand signals to avoid another issue with the police..... We did mention the situation to the person in the office...who only said ...:I will let my manager know"... we did not see any notation being made and she proceedeed to park the van rtight back in the spot where we picked it up.... I do hope the issue was addressed for the next renter. In all the van served its purpose... but it could have been a better experience. Thank you for the opportunity to comment.... I hope it helpsEvangelos P.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Maureen T.
Le client n'a pas laissé de commentaire.christina n. | Expérience générale
Le client n'a pas laissé de commentaire.derik b. | Expérience générale
Staff was knowledgeable, friendly and very helpful.ALAN MICHAEL L.
Le client n'a pas laissé de commentaire.Amanda R. | Premières impressions
Test the lightsDALLASJAMES R.
The location had nothing to do with my bad experience is uhaul in general. I made a reservation weeks in advance for a 20 ' truck and there were none readily available. Then I had to use a 15' and make 2 trips and had to return it to the original location. I signed up for a 1 way so I had to drive an extra 400 miles in order for me to use a truck. It is terrible for the people that work at this location to have to deal with this nonsense. They did it with a smile but shame on you to treat all your employees that way. Not everyone would have been kind to them. I had to repeatedly remind myself it was not their fault but the reservation and organization of your business. I hope I never have to use uhaul again!KATHRYNLOUISE R.
Le client n'a pas laissé de commentaire.Don A.
Le client n'a pas laissé de commentaire.tony N.
Le client n'a pas laissé de commentaire.MARZAN D.
Le client n'a pas laissé de commentaire.adrian J.
Le client n'a pas laissé de commentaire.Travis B.
Keep up the good workJOHNALOYSIUS D.
Le client n'a pas laissé de commentaire.DONALDWILLIS JR H.
dropped off after hours.JOHN F.
Le client n'a pas laissé de commentaire.David B.
Equipment ready when promised. Clean and good to go.BRUCEL C.
Stuff is rude. (Lady at the Desk)KENOLD C.
Le client n'a pas laissé de commentaire.RUSSELLLAVERNE C.
Was charged double for 4 hours when I reserved it for 4 hoursSTEPHENJ R.
Have trucks up to road safe conditions. Employee. Tried giving us a truck with a rear view mirror was hanging down, clearly a ticketable offense.MICHAELK T.
Scheduled well in advance, Then they didn't have the right size trailer when I went to pick up. I had to get a 6 x 12 versus 5 x 8. Much more stress on my vehicle with the added weight for a 900 mile trip but I had no choice of that point. Wanted a discount for the extra stress on my vehicle, lower gas mileage, and needing to change fluids in my transmission because of the extra stress, plus drove slow which made her a very long trip. Got the runaround and no call back. Frustrated - not a well run company.PETER G.
Le client n'a pas laissé de commentaire.aeisha w. | Premières impressions
Le client n'a pas laissé de commentaire.GERALD D S.
Le client n'a pas laissé de commentaire.Sylster B.
I don't recall the staff person who helped me, but he was excellent. Diligent when we ran into a snag, and it was very busy. Other customers were grumbling but he was kept his cool and handled everything.Salvatore A.
John and Caleb assisted with my renting a ubox truck and emptying a Ubox container today, 8/22/2021 at the Chenango St, Binghamton, NY location. Both employees were very efficient, with the truck reservation. John was very accommodating with having our Ubox easily accessible for loading contents on truck. Caleb assisted with our return truck rental. Everything went very smoothly thanks to both of them. They were both very courteous and helpful. I will recommend Uhaul to friends. Merci.Joan A.
Le client n'a pas laissé de commentaire.Edward M.
Le client n'a pas laissé de commentaire.Jonas S.
Le client n'a pas laissé de commentaire.Richard C. | Premières impressions
Jason and John both give TOP-NOTCH customer service! They are above and beyond!!!!!Paula M.
The whole experience from beginning to end was smooth and easy.TERRILYNN R.
John Curtis was just awesome. He was very kind, helpful, personable and knowledgeable. He went above and beyond to make our experience a positive one. I would tell anyone going to the Chenango Street location to ask for John.MICHAELJ P.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.CRAIGJ K.
Le client n'a pas laissé de commentaire.MITCHELLE M.
Was Told Gas Tank For Van Was At 3/4 Full. It Wasn't, It Was One Line Past 1/4 Full. DidntJustin A.
Mr. Curtis was very friendly and helpful! 5 star customer service from this fine gentleman!Brittany H.
The wait time to pick up and drop off was excessive + I left a broom in the truck that I used to sweep and clean up with. I would think someone would have called me & given me the option to return & pick it up !!DONALD C.
The woman that helped me was very very nice. She answered all my questions, she slowed me the unit. It was so easy for me and I am very grateful.Angela P. | Premières impressions
My drop off was in Binghamton, NY in the middle of the City. Out of my way. You need more dealers along the highway for easier access. I went 17 miles out of my way. But the young man at the drop off was the most polite person I have run into in a long time and I am 70 years old. Thank you, Patricia M. Carlin, customerPatricia C.
AC blowers in truck didn't work, truck wasn't clean when picked up. Staff was friendly though so I would recommend some to the location.Tracy E.
Great people!John C.
Thank you for later hours. I got the job done.Michael-Rory H.
Le client n'a pas laissé de commentaire.CHRISTOPHERALAN M.
Le client n'a pas laissé de commentaire.LYLES H.
Clean the Equipment before RentingðŸ™‚MALYNTHIAGWEN S.
Was supposed to pick up a smaller truck at a different location. But after reserving it and getting there, I was told it was not available but a larger truck was at a different location. Did not get a price adjustment and I know the cost per mile was higher too. Will try a different company in the future.JOSEPHTHOMAS W.
The manager Jason at this location always makes renting the equipment fast & easy. I make it a point to only rent at this location because of his customer service. I always recommend uhaul to friend and familyLANCEE H.
Le client n'a pas laissé de commentaire.CHRISTOPHER MONT B.
Rented 3 vans weeks before. Only 1was available they offered no help.CHRISTIANN H.
Very helpful and friendly staff.Troy K.
Le client n'a pas laissé de commentaire.Ryan W.
Le client n'a pas laissé de commentaire.joe D.
Le client n'a pas laissé de commentaire.Ralph H. | Premières impressions
Le client n'a pas laissé de commentaire.Angel M.
Le client n'a pas laissé de commentaire.AYOKAK C.
Le client n'a pas laissé de commentaire.BRYANR D.
Le client n'a pas laissé de commentaire.DOLORESELAINE W.
Le client n'a pas laissé de commentaire.Azmat S.
Le client n'a pas laissé de commentaire.kim D.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Kaylyn W. | Premières impressions
Very friendly and professional!THOMASWILLIAM G.
Le client n'a pas laissé de commentaire.MATTHEWT F.
trailer needed newer or better shock absorbers.RICHARDDENNIS H.
Get parts & vehicles on-hand for scheduled appointments (Corporate Error - NOT the faculty)Richard B.
I have had fantastic service here for many years whenever I use this uhaul location. Easy,quick and very professionalSCOTTG S.
Awesome experience! We rented a 4Ã-8 covered uhaul but ended with a 5Ã-8 for the same price. Yay! More room to haul stuff. Easy access to uhaul made our experience easy.CAROLYN K.
Le client n'a pas laissé de commentaire.RONALDLEE J.
Jason was absolutely wonderful. Jason had the truck ready for me upon my arrival. He took the time to explain all the safety steps to me. My auro carrier arrived after store hours and Jason came back to the store personally to attach the carrier to the truck and to help me load my car safely. Jason also took the time to go over safety guidelines to ensure that my move would be safe. There are not enough words in the English language to express my gratit2. Thank you so much Jason Thomas.Julia R.
Le client n'a pas laissé de commentaire.GEORGEJ V.
Le client n'a pas laissé de commentaire.KAROL R.
Friendly staff, good service. Only minor issue was that computer system was not up when I arrived to pick up truck scheduled for 7:00 a.m.Ron K.
Le client n'a pas laissé de commentaire.WILLIAMJ D.
The wait time is too long, I wish there was ready to go boxes for rental in this location, so I wouldn't have to drive to vestal. Over all, my experience was great hassle free! The staff is great and friendly. They keep trucks and vans very clean, and are ready for any questions you have. They gave me all the information I needed regarding all the rental equipment, and offer options. I felt so welcome that I though I worked there for second :)Thank you, everyone at Uhaul! You guys rock!ARIEL M.
A++ANDRES JR A.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.THOMASGREGORY S.
We love renting here. Equipment ready as reserved, friendly helpful staff and pleasant experience.STEPHENE P.
The service the representative gave me was very professional and friendly I would recommend family and friends to use there companyDoreatha M. | Premières impressions
The team there were great!!MARTINJ H.
Le client n'a pas laissé de commentaire.Jonathan F.
Le client n'a pas laissé de commentaire.Lyle C.
Truck had reverse light out and it didn't have much power when the box was empty. The exhaust sounded like it had a hole in it. And the smell of the cab, smelt like a wet dog when I received the truck.Jacob M.
When I first opened the back gate of the 15' truck that I rented 3 cockroaches scurried across the floor.Justin F.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.LYLES H.
Le client n'a pas laissé de commentaire.ADELINEG V.
They trailer floor was brown sticky and smelly. I had to Mop it before loading my items.ANN MARIE V.
Second truck in a row to leak and damage my stuff inside the truck, complained both times never once heard from anyone either time. Unacceptable and terrible business I will do any further business with Penske if this is how I will be treated.Nathan P.
Le client n'a pas laissé de commentaire.DENNIS G.
Le client n'a pas laissé de commentaire.James A.
What amazing customer service! Those guys are the BEST I've ever dealt with and I rent a lot. From beginning to end, they were fantastic. I'd give 10 stars if I could. This trip was a nightmare and the staff at the Binghamton UHaul are my hero's. If you want service done right and courteously, these are your guys. THANK YOU!!!VIRGINIA G.
After making a reservation one month before and leaving my credit card, I arrived to find out u had no units left. After carrying on that I wasn't leaving after I had a reservation they found me a unit and charged me for a larger space then I originally booked!!!!! Get rid of the rat traps every five feet and rat poison in the hallways. Doesn't make for a warm and fuzzy atmosphere!!!!! Why take reservations when they clearly mean nothing!!!!!Lisa E. | Expérience générale
Le client n'a pas laissé de commentaire.Oscar L. | Premières impressions
Le client n'a pas laissé de commentaire.Patrick C. | Expérience générale
Le client n'a pas laissé de commentaire.Tyshia C. | Expérience générale
Le client n'a pas laissé de commentaire.Tony A. | Expérience générale
Height of the rooms is very helpful. An awning over the doors would be useful for when it rains. The metal grating over the drain needs to be much stronger to withstand carts full of heavy items. It was hard to roll over it.Connie S. | Premières impressions
Le client n'a pas laissé de commentaire.JULIAN C. | Premières impressions
Le client n'a pas laissé de commentaire.quinn t. | Expérience générale
Le client n'a pas laissé de commentaire.Robert J. | Premières impressions
The staff is friendly and knowledgeable. The facility is clean and maintained. I've used the storage for 2 years now and will be back again in the spring.janice f. | Expérience générale
Le client n'a pas laissé de commentaire.Ilya S. | Expérience générale
Manager and staff courteous and friendly.Caretta G. | Expérience générale
Great customer service!!Caretta G. | Premières impressions
Awesometaisha o. | Premières impressions
Staff is always friendly and helpful.Cathi G. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.