Le client n'a pas laissé de commentaire.THOMASE W.
Customer Reviews for U-Haul Moving & Storage of Binghamton
Pour nous contacter
Binghamton, NY 13901
(Next to Little Venice)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Casey K.
Le client n'a pas laissé de commentaire.Peter K.
The customer is always right and listen to what the customer has informed you of. Poor customer serviceTERRY LEE T.
Le client n'a pas laissé de commentaire.Jeffrey R.
Equipment was faulty. Lights didn't work and tow chain lacked safety grommet per lawDaniel T.
??? Rental was quick and painless. Friendly service, no problems.MARCANDERS T.
Le client n'a pas laissé de commentaire.Travis B.
Where I finally found a truck for my move, the employees were fine, however they forgot to add the dollie I ordered. I initially reserved a 26 ft truck to go one way 230 miles from fairless hills, pa to Deposit, NY. 2 days before my pick up date they changed my truck to a 10' truck without notifying me, when I called, they said they don't rent one way trucks over 10 feet, under 300 mile(since when????, totally ridiculous). So I tried everywhere in the area to find a 26' truck without success. We ended up having to rent a daily truck, I had to drive to Binghamton, NY (200 miles) to pick up the truck, drive back to Fairless Hills, PA (200) miles, pack the truck, drive 230 miles to Deposit, NY, when done, return the truck to Binghamton. Drove a total of over 660 miles, had to pay for 463 miles @.79 a mile when it should originally have been 230 miles. Very unnecessary/tiring experience, not being able to rent a 26' truck in the entire Philadelphia area for a one way move. And the closest place to find a truck was Binghamton NY, 200 miles away. Totally unacceptable for a company as big as yours.Gary Z.
Le client n'a pas laissé de commentaire.MARKJOSEPH K.
Le client n'a pas laissé de commentaire.daniel S.
Le client n'a pas laissé de commentaire.TOSHAROSEZELLE B.
I suggest walking the customer to their truck. I was in 2 other trucks before going back into the store and asking which truck I had rented. I was told the truck number and the location of the truck by the customer service rep. It would have been awesome if she went with me to locate the truck I had rented. Other then that, I was very happy with the service.TSHARIBADASA T.
Le client n'a pas laissé de commentaire.Alexandria D.
Perhaps a small waiting area, with a chair, for those who are waiting for their hitch to be installed.Susan D.
Le client n'a pas laissé de commentaire.Avery R.
Le client n'a pas laissé de commentaire.KEVIN O.
Le client n'a pas laissé de commentaire.jessica D.
The lady and gentlemen behind the counter were very pleasant......ðŸ‘ðŸ‘MARIEA C C.
Check everything on the vehicles BEFORE you rent them. Ours had NO lights on the rear passenger side(brake or turn signal) & the interior dome light stayed on the whole time. Could have resulted in an accident/injury for us. You did refund the 10 $insurance when we told you when we returned the vehicle.guy C.
Le client n'a pas laissé de commentaire.Kyle F.
Le client n'a pas laissé de commentaire.WADE A.
Le client n'a pas laissé de commentaire.mary J.
Le client n'a pas laissé de commentaire.GARRETTMITCHELL W.
I had to come back twice for the installation to be completed due to lack of personnel trained for installations. The manager installed my hitch and brake controller himself, stating lack of qualified people for installations.chad C.
Le client n'a pas laissé de commentaire.Alex T.
Le client n'a pas laissé de commentaire.Angie D.
Great good service by employee thank youMary C.
Le client n'a pas laissé de commentaire.MAURICEMARION T.
Pickup and drop off was easy. They had the trailer I requested ready to go and both ladies were friendlySEAN ROSS D.
The people at the drop off location in Binghamton,NY were wonderful.Linda B.
Staff was very professional and helpful. Exceeded expectations!ALANS R.
Not sure, everything was super smooth and painlessWilliam D.
Le client n'a pas laissé de commentaire.candace r. | Expérience générale
1st Illegal tires on vechicle bald rear tires & they had studs in tires they are Illegal in NYS during this time of year & very strong smell of cigarette smoke & very dirty inside windshield & passenger side lock did not work had to crawl inside every time to unlock not very happy w/ this2nd time of renting paying $ & not sure of renting nxt werk unless some kind of credit may be offered due to this nonsenseGEORGEPHILLIP G.
Le client n'a pas laissé de commentaire.HEATHER M. | Premières impressions
I have used this location and a few times another one in Vestal, NY and have found both to be customer centered, well organized, informed, and professional. Will always be my first choice for your services.Lawrence H.
The first Van we were assigned had a TERRIBLE odor and had multiple cosmetic issues( rear bumper damaged) but understandably it is a rental. The second van we were assigned was in better condition but still had an odd odor which was unpleasant to deal with. Worse was the fact that we were pulled over because of a burnt out left directional bulb.... Fortunately the officer did not make a huge issue of it when we showed him we had only picked up the van the day before. we were not able to return to your office until the last day of our rental and had to resort to using hand signals to avoid another issue with the police..... We did mention the situation to the person in the office...who only said ...:I will let my manager know"... we did not see any notation being made and she proceedeed to park the van rtight back in the spot where we picked it up.... I do hope the issue was addressed for the next renter. In all the van served its purpose... but it could have been a better experience. Thank you for the opportunity to comment.... I hope it helpsEvangelos P.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Maureen T.
Le client n'a pas laissé de commentaire.christina n. | Expérience générale
Le client n'a pas laissé de commentaire.derik b. | Expérience générale
Staff was knowledgeable, friendly and very helpful.ALAN MICHAEL L.
Le client n'a pas laissé de commentaire.Amanda R. | Premières impressions
Test the lightsDALLASJAMES R.
The location had nothing to do with my bad experience is uhaul in general. I made a reservation weeks in advance for a 20 ' truck and there were none readily available. Then I had to use a 15' and make 2 trips and had to return it to the original location. I signed up for a 1 way so I had to drive an extra 400 miles in order for me to use a truck. It is terrible for the people that work at this location to have to deal with this nonsense. They did it with a smile but shame on you to treat all your employees that way. Not everyone would have been kind to them. I had to repeatedly remind myself it was not their fault but the reservation and organization of your business. I hope I never have to use uhaul again!KATHRYNLOUISE R.
Le client n'a pas laissé de commentaire.Don A.
Le client n'a pas laissé de commentaire.tony N.
Le client n'a pas laissé de commentaire.MARZAN D.
Le client n'a pas laissé de commentaire.adrian J.
Le client n'a pas laissé de commentaire.Travis B.
Keep up the good workJOHNALOYSIUS D.
Le client n'a pas laissé de commentaire.DONALDWILLIS JR H.
dropped off after hours.JOHN F.
Le client n'a pas laissé de commentaire.David B.
Equipment ready when promised. Clean and good to go.BRUCEL C.
Stuff is rude. (Lady at the Desk)KENOLD C.
Le client n'a pas laissé de commentaire.RUSSELLLAVERNE C.
Was charged double for 4 hours when I reserved it for 4 hoursSTEPHENJ R.
Have trucks up to road safe conditions. Employee. Tried giving us a truck with a rear view mirror was hanging down, clearly a ticketable offense.MICHAELK T.
Scheduled well in advance, Then they didn't have the right size trailer when I went to pick up. I had to get a 6 x 12 versus 5 x 8. Much more stress on my vehicle with the added weight for a 900 mile trip but I had no choice of that point. Wanted a discount for the extra stress on my vehicle, lower gas mileage, and needing to change fluids in my transmission because of the extra stress, plus drove slow which made her a very long trip. Got the runaround and no call back. Frustrated - not a well run company.PETER G.
Le client n'a pas laissé de commentaire.aeisha w. | Premières impressions
Le client n'a pas laissé de commentaire.GERALD D S.
Le client n'a pas laissé de commentaire.Sylster B.
I don't recall the staff person who helped me, but he was excellent. Diligent when we ran into a snag, and it was very busy. Other customers were grumbling but he was kept his cool and handled everything.Salvatore A.
John and Caleb assisted with my renting a ubox truck and emptying a Ubox container today, 8/22/2021 at the Chenango St, Binghamton, NY location. Both employees were very efficient, with the truck reservation. John was very accommodating with having our Ubox easily accessible for loading contents on truck. Caleb assisted with our return truck rental. Everything went very smoothly thanks to both of them. They were both very courteous and helpful. I will recommend Uhaul to friends. Merci.Joan A.
Le client n'a pas laissé de commentaire.Edward M.
Le client n'a pas laissé de commentaire.Jonas S.
Le client n'a pas laissé de commentaire.Richard C. | Premières impressions
Jason and John both give TOP-NOTCH customer service! They are above and beyond!!!!!Paula M.
The whole experience from beginning to end was smooth and easy.TERRILYNN R.
John Curtis was just awesome. He was very kind, helpful, personable and knowledgeable. He went above and beyond to make our experience a positive one. I would tell anyone going to the Chenango Street location to ask for John.MICHAELJ P.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.CRAIGJ K.
Le client n'a pas laissé de commentaire.MITCHELLE M.
Was Told Gas Tank For Van Was At 3/4 Full. It Wasn't, It Was One Line Past 1/4 Full. DidntJustin A.
Mr. Curtis was very friendly and helpful! 5 star customer service from this fine gentleman!Brittany H.
The wait time to pick up and drop off was excessive + I left a broom in the truck that I used to sweep and clean up with. I would think someone would have called me & given me the option to return & pick it up !!DONALD C.
The woman that helped me was very very nice. She answered all my questions, she slowed me the unit. It was so easy for me and I am very grateful.Angela P. | Premières impressions
My drop off was in Binghamton, NY in the middle of the City. Out of my way. You need more dealers along the highway for easier access. I went 17 miles out of my way. But the young man at the drop off was the most polite person I have run into in a long time and I am 70 years old. Thank you, Patricia M. Carlin, customerPatricia C.
AC blowers in truck didn't work, truck wasn't clean when picked up. Staff was friendly though so I would recommend some to the location.Tracy E.
Great people!John C.
Thank you for later hours. I got the job done.Michael-Rory H.
Le client n'a pas laissé de commentaire.CHRISTOPHERALAN M.
Le client n'a pas laissé de commentaire.LYLES H.
Clean the Equipment before RentingðŸ™‚MALYNTHIAGWEN S.
Was supposed to pick up a smaller truck at a different location. But after reserving it and getting there, I was told it was not available but a larger truck was at a different location. Did not get a price adjustment and I know the cost per mile was higher too. Will try a different company in the future.JOSEPHTHOMAS W.
The manager Jason at this location always makes renting the equipment fast & easy. I make it a point to only rent at this location because of his customer service. I always recommend uhaul to friend and familyLANCEE H.
Le client n'a pas laissé de commentaire.CHRISTOPHER MONT B.
Rented 3 vans weeks before. Only 1was available they offered no help.CHRISTIANN H.
Very helpful and friendly staff.Troy K.
Le client n'a pas laissé de commentaire.Ryan W.
Le client n'a pas laissé de commentaire.joe D.
Le client n'a pas laissé de commentaire.Ralph H. | Premières impressions
Le client n'a pas laissé de commentaire.Angel M.
Le client n'a pas laissé de commentaire.AYOKAK C.
Le client n'a pas laissé de commentaire.BRYANR D.
Le client n'a pas laissé de commentaire.DOLORESELAINE W.
Le client n'a pas laissé de commentaire.Azmat S.
Le client n'a pas laissé de commentaire.kim D.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Kaylyn W. | Premières impressions
Very friendly and professional!THOMASWILLIAM G.
Le client n'a pas laissé de commentaire.MATTHEWT F.
trailer needed newer or better shock absorbers.RICHARDDENNIS H.
Get parts & vehicles on-hand for scheduled appointments (Corporate Error - NOT the faculty)Richard B.
I have had fantastic service here for many years whenever I use this uhaul location. Easy,quick and very professionalSCOTTG S.
Awesome experience! We rented a 4Ã-8 covered uhaul but ended with a 5Ã-8 for the same price. Yay! More room to haul stuff. Easy access to uhaul made our experience easy.CAROLYN K.
Le client n'a pas laissé de commentaire.RONALDLEE J.
The service the representative gave me was very professional and friendly I would recommend family and friends to use there companyDoreatha M. | Premières impressions
After making a reservation one month before and leaving my credit card, I arrived to find out u had no units left. After carrying on that I wasn't leaving after I had a reservation they found me a unit and charged me for a larger space then I originally booked!!!!! Get rid of the rat traps every five feet and rat poison in the hallways. Doesn't make for a warm and fuzzy atmosphere!!!!! Why take reservations when they clearly mean nothing!!!!!Lisa E. | Expérience générale
Le client n'a pas laissé de commentaire.Oscar L. | Premières impressions
Le client n'a pas laissé de commentaire.JULIAN C. | Premières impressions
Le client n'a pas laissé de commentaire.Robert J. | Premières impressions
Staff is always friendly and helpful.Cathi G. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.