Truck was clean but the tail lights did not work. Turn singles and brake lights did but the running lights did not.Charles J.
Customer Reviews for U-Haul Moving & Storage of Bravo Park
Pour nous contacter
Tucson, AZ 85713
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Clayton W.
Le client n'a pas laissé de commentaire.Efrain R. | Premières impressions
Le client n'a pas laissé de commentaire.REBECCA S.
Le client n'a pas laissé de commentaire.Thomas L.
Le client n'a pas laissé de commentaire.Jim A.
Le client n'a pas laissé de commentaire.Ty E.
Great folks, helpful and friendly. I will be back.John U.
Le client n'a pas laissé de commentaire.Michele M.
Had a question regarding return of vehicle, waited 30 minutes!JOHN R.
all was great, crew was right on schedule and were so very helpful in getting things from inside house to u-box. they were very organized.cloris K.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.ARAYA O.
Gave me the wrong trailer I could not drop off in Sierra Vista. I have done this many time and confirmed with the Sierra vista location I could have dropped off a 5x9. Overall poor customer service, not understanding what was going on, tried to give me an enclosed 4x8 to haul a motorcycle. Will not be back to this locationWilliam F.
Le client n'a pas laissé de commentaire.Kent K.
Have the truck id's easier to see when picking up your rental. It was above the roof of the truck and I was looking all around the truck on the doors, side walls, bumper.. I had to go back inside and ask where the labeled id was to not waste my time looking for it. Wasn't mad about it just would've been nice.PATRICK E.
Le client n'a pas laissé de commentaire.William J.
Nothing everything was greatFederico D.
Le client n'a pas laissé de commentaire.Gabriel G.
I originally asked for a trailer with no ramp, but was provided with a trailer which had a ramp. The difference turned out to be insignificant and had no effect on my ability to carry the needed load (a few sheets of drywall for a home repair project, fyi).Eugene W.
Le client n'a pas laissé de commentaire.RAYMOND A.
Le client n'a pas laissé de commentaire.Miguel M.
Friendly and helpful service!KATHLEEN J.
Great Customer Service!!Glorietta C.
The staff at the Benson highway location were super friendly and they are time conscious, l was helped very fast.DICKSON C.
Very convenient and perfect for our needs.CURTIS C. | Expérience générale
Le client n'a pas laissé de commentaire.Leo L.
Better customer service.Gustavo B.
Service wasn't helpful. He spoke fast and really low. Couldn't understand himVidal G.
Le client n'a pas laissé de commentaire.LICETT H.
Le client n'a pas laissé de commentaire.ROBERTO S.
The both gentlemen at this store we're very helpful and pleasant.Andrea C.
Le client n'a pas laissé de commentaire.Miguel A.
Le client n'a pas laissé de commentaire.Travis F.
Staff was very helpful and will definitely rent from there againJoshua A.
Le client n'a pas laissé de commentaire.TRYGVE J.
Good service with no difficulties at allDamron L.
Hire more people like Quashawn and Will!TERESE M.
have the vehicle reserved at the store for pickup for the customerLATONYA W.
Le client n'a pas laissé de commentaire.XAVIER M.
Oh, I forget the kid's name who helped us but he was great! He was so friendly and he laughed at my jokes. Winner! Everything went smoothly and we were in and out like a charm.Sharon F.
Le client n'a pas laissé de commentaire.DUNCAN M.
49,95 rental turned into 115 (including 20 gas). Like churning butter baby.ZACK P.
Le client n'a pas laissé de commentaire.Donald D.
Good customer service.ALEXANDER C.
Everything went well...going to rent it again in a couple of days.Sylvia M.
I checked no insurance but was told I must buy insurance.Terry B.
Le client n'a pas laissé de commentaire.Anna T.
Garmin and Google GPS sent us in circles for 45 minutes trying to find this location. Only time we had issues after 30 hours of driving time. Even calling UHaul could not help as the number did not go directly to the location but a main office. It is a tricky intersection of the interstate and a highway, so specific directions would be helpful.Rob S.
Le client n'a pas laissé de commentaire.WILLIAM CHARLES D.
Notify your customers more than 2 days before pickup that the size vehicle they chose isn't available.Kevin H.
Le client n'a pas laissé de commentaire.WILLIAM B.
The van did not have a full tank when I got it. I went 56 miles on 6,5 gallons? No way. The price per mile is also way too high.DARREN S.
Again, very efficient and friendly staff. The process was very quick.SALLY M.
Service was great and the vehicle was in perfect condition, very clean. Great experience!Monique D.
Le client n'a pas laissé de commentaire.Phyllis E.
Excellent service, will definitely be back.JOHN L.
Customer service and experience were excellent. Friendly and helpful.Ricardo C.
People and location was excellent. I did not like the return for 24/7 Share. I got anxious trying to load the website and was concerned i would not finish the return process in time. It needs to be tweaked a lot.WAADY D.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Jamie W.
Will was fabulous. He went above and beyond by allowing me to come and do a drop off after closing AND securing me a storage unit when there wasn't any available. It was a long day and he made it better. TY Will!!!!! 500 stars! ðŸ˜MARY J-DROUILLAR N.
We were supposed to get money back from the 160 that was deducted â€¦ it's been two weeks and still waitingâ€¦.Maria C.
Le client n'a pas laissé de commentaire.Timothy R.
Le client n'a pas laissé de commentaire.Travis P.
Very friendly.SANDRA S.
Le client n'a pas laissé de commentaire.Addison H.
We originally had shipment set up for the Golf Links Tucson AZ location. A consistently friendly and great customer service. It was moved to Benson due to heavy rain this summer. Overall good process and can not say enough good words about the amazing staff at the Golf links location. Did not really interact with the folks at the Benson HWy location but I know the couple of years in the shipping location have been stressful. Will use this service again next year with my UHaul friends in Houghton Michigan. They are like family, I have had storage there for 7 years ðŸ¤ðŸ˜¬steve G.
The lack of communication is astounding. The manager emailed me the day before saying to pick up the truck at 9:15am on Tues rather than 7am. I get there at 7am and was told that the engine blew so they didn't have a truck for me and there wasn't one is all of Tucson but they would have one on Sat. Are you kidding me?!?! The movers were supposed to meet me at 10am. The manager could not have emailed me that morning and told me this??? Corporate finds me a truck on Wed. I change everything with the movers and move out meeting with the landlord. The movers couldn't help all day so I had to call other movers because we weren't done which meant I had to tip the new movers and pay for the new movers. The new movers were finally able to get most everything loaded and I got to Uhaul to have my vehicle loaded on the transport. I appreciated the guys staying to do it even though I got there mins before they closed. However, they didn't get the front chain connected properly and I didn't find that out until driving cross country. The front strap fell off the driver's side tire and I had to get help at a truck stop to put it back on. When I arrived at my destination is when the other Uhaul showed me what happened with the clamp and how it wasn't connected right. I was almost ill just thinking about what could have happened to me and drivers around me. Thank God nothing happened. On top of all that, the AC kept cutting out so that driving through southern AZ, it blew hot air on a 90* day.Rena C.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.ANGIE A.
Le client n'a pas laissé de commentaire.DANIEL C.
Place looked well organized and the service was good.Raymondrobert B.
No matter what U-Haul i go to if I do self check self check out never any problems when I do pick up in store or drop off always an issue either needs to be cc or contact needs to answer or gas a mm off or pay diff way they insist on payment like they don't know how U-Haul does thingsOmar P.
Le client n'a pas laissé de commentaire.Jenna S.
Le client n'a pas laissé de commentaire.RUBEN E.
Had a issue with assignment of a empty slot for my camper, but it worked outFrank I. | Premières impressions
Greg and the boys treated me as professionals should. They were friendly, courteous of my time, and polite. The vehicle was clean and did exactly what I needed it to.Christian D.
Le client n'a pas laissé de commentaire.robert S.
Gregory Swanson was your agent who took care of the truck rental for me and he was very helpful with the experience. i would recommend this U Haul store to anyone. Service was very good.CAROLYN R.
Le client n'a pas laissé de commentaire.John Y.
Very long wait time for the key.Erica C.
Le client n'a pas laissé de commentaire.RICHARD W.
Le client n'a pas laissé de commentaire.BRANDON L.
Le client n'a pas laissé de commentaire.ANITA O.
Amazing service I was in and out very quickly on both rental and drop off for my rental. Shout out to the gentleman with the short braids I don't have access to my rental agreement to get his name but he was definitely on top of things.Jesus R.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.JOSE G.
Le client n'a pas laissé de commentaire.Zachary C.
Le client n'a pas laissé de commentaire.Jorge R.
Le client n'a pas laissé de commentaire.DOUGLAS B.
I still have not recieved my final bill and i believe did not get the price i was first offered.Jesus P.
Too many people involved in reservation process. I was told I would get a 200 $credit due to UHaul mixup. I only have received a 50 $credit.Kik H.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.ALEJANDRINA R.
Le client n'a pas laissé de commentaire.Kevin H.
Hats off to Will, who handled my rental return, with the UTMOST COURTESY, Jordan, who handled my rental and VERY DECENTLY allowed me to EXTEND by 1 day when asked. These folks WANT TO HELP THEIR CUSTOMERS!!! UNBELIEVABLE TOP NOTCH SERVICE!!!Gerald M.
Le client n'a pas laissé de commentaire.CELINE G.
I don't like all the writing on the front windshield it makes it hard to view outCatherine L.
Le client n'a pas laissé de commentaire.Jennisa D. | Premières impressions
Greg helped us with our drop off. He was very friendly and helpful. I'll be looking for him to help us the next time we need a trailer.Sean D.
Le client n'a pas laissé de commentaire.Stephen J.
Poor customer service, not a friendly environment! Management is not professional. Will not use this location again if I need a truck or boxes won't go to this locationElizabeth F.
The facility is well maintained/always clean. Manager and staff are very courteous!Bobi H. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.