Le client n'a pas laissé de commentaire.
Évaluations des clients U-Haul Moving & Storage of Bridgeport
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Bridgeport
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
This was a smooth transaction to get my initial unit, change my mind to a larger one the next month then change to a smaller unit the next month.....then I finally moved into my new home! The staff was friendly and very helpful, fully accommodating my requests for the numerous changes. The manager was always available when needed. She trains her staff very well. I would recommend this storage site to anyone. L.Laberee
I ordered a Vehical and upon arrival to pick up. The vehicle was not available and the location did not know I was coming. The vehicle was stolen and I had to travel 25 minutes to another location. The moving services that were recommended were not available and I was charged for a service that I did not receive
Could use the option to make partial payments, as this is why I am switching.
Ashley and her team were very helpful, professional. Great costumer service.
The staff was so informed about the products and regulations. My many questions were patiently answered. . Everyone was extremely professional. I thought I was receiving special treatment but then I realized everyone was treated this way! Renting a unit for storage was seamless. Moving-in was easy. My thanks to Ashley and her staff! L. Laberee
The facility was well run and clean. The security was good and the units and hallways were well lit. We had a very minor incident of animal damage (likely a mouse) but it was very minor. We used the facility for about 6 months.
I arrived on site and followed the instructions to gain access to the building. Went to my unit and found it locked with a small brass lock. Went to office and asked for assistance. Attendant was busy processing truck returns. I said I would try again the next day. Returned to find lock still on unit. Attendant met me at unit and removed the lock. Opened unit to find a 12"+×12"+ vertical support column in the middle of the unit. I expressed my dissatisfaction to the Attendant who said they couldn't do anything. I also requested the round lock that was supposed to be included. Attendant said he would get it and return to the unit. Attendant did not return for 15+ minutes and was outside handling truck returns when I went to find him. I returned to the office after another 10 minutes and he handed me a lock. He said he had to call GM to get access to locks. I asked if he spoke to the GM about the obstruction in my unit and he said No. Summary: The unit is not acceptable and another unit should have been assigned immediately. The customer service was terrible. Besides the waiting, the attendant did not address a significant issue and obvious customer dissatisfaction. The obstruction was not noted on the website or any subsequent communications. I reserved a 5'x10'x10' storage unit. The obstruction reduces the available storage volume and prohibits storage of most wide or long items. I have been waiting for the assignment of a new unit. Please contact me asap to resolve.
Thank you for your service!
It was Great
Manager was very respectful and the store and storage was well maintain. I will definitely Referred u haul on Pine St in Bridgeport CT to anybody.
Me gusto su amabilidad!! Y lo seguro del almacén para guardar las pertenencias
Great customer relations
I’m not sorry to have the experience with you ,,, it was good
I'm so satisfying a thanks for your friend and help and yes I recommend you company any time and thanks for to the Management and staff
David, was exceptional 👍
I never anticipated having to store my belongings as long as I did, through Covid, and all the craziness that accompanied that. It was a lot easier to know that my items were secure.
E.xcellent service, exceptional organizing from Ashley, great lady. Very helpful.
Louis helped me with the paper work and showed me the unit. He was friendly and clear.
I HAVE RAT POOP ALL OVER MY THINGS AND MY THINGS ARE RUINED.
The experience was pleasant. Samantha was very friendly and helpful. I have used uhaul at other locations but this was a far better experience and is now the one I will be using in the future as well as recommend to others
Great service
I had a great experience at U-haul Bridgeport. The staff was so helpful and the 1st floor units are incredibly convenient for loading and unloading.
They're the best
To access the building for my storage key never worked. Told workers multiple times how the system never worked or one worked blamed me for the doors not working that “i was doing it wrong”.
So very helpful, thank you!!
Ashley and others were great. The only downside was that I had to wait almost half and hour for someone to come take the lock off so I get my things in and get on with my day!
Everyone was so helpful and accommodating.
I was very happy with staff
I couldn't use my swipe for 24 hrs. Everything else was seamless.
Excellent Experience from the young lady who handle my u-boxes and took charge in doing everything to give me smooth move in and taken care of my stuff I commend you and appreciate you
Awesome experience
The store manager she was very polite and respectful, and loyalty person, regarding customer's service she's ok
Awesome customer service
The staff was very friendly and helpful nice people
Very professional environments
This was our first time using Uhaul storage. I have to say, we had a wonderful experience. The staff was courteous and polite. Both times, we worked with the general manager. She was exceptional!!
Great customer service...
Your employee Michael Green is awesome. He is a true professional. He is friendly,polite,knowledgeable and helpful. Even though he is fairly new(6months), I thought he'd been working here for years.
Very nice and kind
The ladies where super nice
Excellent
Despite registering online in advance, it took 45 minutes for your staff to complete my paperwork! Then, I was given the wrong unit. Now , I’m stuck in your elevator waiting for the fire dept.
Slow check in
the staff was nice
The customer service rep was nice
All staffs were very understandable when it came to making payments. They were friendly and very professional. Nice job guys. Ladys in the front great job. Thank you.
The best
I have been renting uhaul equipment around the United States for 25 years the pine street in Bridgeport ct is by far the best location it’s always clean the staff are excellent, knowledgeable and
They are excellent
If I needed storage again I would choose this facility
I just love Samantha,so well organized and knows her job. She is fast with the customers,and so pleasant.Thank you Sam for your great customer service, keep up the good work,annie🙂🙂.
The only thing was when I took my stuff out of storage there were lots of mouse dropping on my sectional sofas, all over my boxes, my furniture. They gave me one month free but it doesn't cover damage
Would Not ever recommend extremely horrible experience.Severe mental anguish over the loss of our storage unit being auctioned off erroneously.My family lost everything we owned gone.
You're the best!
It was a pleasure working with uhaul. The customer service provided by the staff was great!
Sometimes the wait for service can stretch out. But everyone is courteous and helpful.
Always pleasant to work with such a professional staff.
The Uhaul on Pine st Bridgeport Ct is absolutely exceptional! There is a employee there by the name of Juan that went above and beyond customer service! He is truly an Angel! #VoteforJuan God bless u!
Haut de la page