Customer Reviews for U-Haul Moving & Storage of Brooklyn Park

6768 évaluations

7007 Lakeland Ave N   Brooklyn Park, MN 55428
(Corner of Lakeland Ave and West Broadway)

(612) 326-6857

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(612) 326-6857

7007 Lakeland Ave N
Brooklyn Park, MN 55428
(Corner of Lakeland Ave and West Broadway)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Your text link was faulty and was not easy or user friendly to operate which in turn costed me more time as well ass an additional 20usd. I was not pleased with this check in system at all!

GWENDOLENE H. 
Évaluation :
5

Great place. Fast and friendly. I use them often.

Fred S. 
Évaluation :
4

Nothing.

DAVID A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sean D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ERIN C. 
Évaluation :
3

You guys have to be honest. do not put trap on vehicles to take extra money. You guys need to think logicaly and should deal with your customers with love as a motive. This time you guys charge me for driver side door got a gap. It's obviously not to cause on me.

KOZO I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angie C. 
Évaluation :
5

Employees were very helpful and friendly...

Michael N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alison G. 
Évaluation :
5

Even though they were super busy today with lots of trucks coming in and going out, the manager in this location was so friendly and helpful. He went above and beyond to answer my questions and made sure I had the right information. Thank you!!

DIANE K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CASEY M. 
Évaluation :
1

The worst service I have ever experienced.. one of the associates screamed at me and threw his to ground. The man has anger issues. I will never ever ever do service with U-Haul.

AYMANE H. 
Évaluation :
5

Good experience overall....air conditioner in truck really didn't work but luckily it was not that hot out. Truck was fine. I returned the truck with just under 3/4 of a tank full of gas, and had a little under 1/2 when initiallly picked up so the difference was at least 25 $...would have been nice to have a bit of a "rebate" for the extra.

Bradford C. 
Évaluation :
3

The yard person was not very friendly, it seemed like he didn't want to be there. Did stop walking to answer my question. Not impressed with him.

Douglas B. 
Évaluation :
5

Alex is a great manager at that location

Koffi D. 
Évaluation :
3

The ac in the van was not working correctly. Today was a very hot day. I will not rent from here again

FRANKLIN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roland T. 
Évaluation :
5

Not the equipment I reserved but did the job, other than that all was good on my end

Ronald P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON V. 
Évaluation :
3

More employees available to process people picking up and dropping off. There was only one employee available for the first 10 mins at the time the store opened to process a large line of people for pickups. At the end of the day, it took at least another 15 mins for a person just to look over the vehicle.

Davis N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DESTIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

damon D. 
Évaluation :
5

Service is good

Mamadou D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHOSROW K. 
Évaluation :
5

Alex was excellent and was very helpful. He went out of his way to help us and worked with us till he resolved an issue we had with our u-box order. Will recommend him and his team anytime. We will also ho back to this location in future.

ashis N B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lori L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keely H. 
Évaluation :
5

.

MICHAEL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

flora C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mackenzie m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENEDICT D. 
Évaluation :
5

Customer Service is excellent. Nice team!

DENISE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMRILL O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anna S.  |  Online Move In 
Évaluation :
5

Honestly the only thing that wasn't perfect was your website.

Jami D. 
Évaluation :
5

Make checking in faster

MILTON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD T. 
Évaluation :
3

There were many customers and not enough staff. It was a holiday, and that may have been the reason but I had to wait 15 minutes before getting to talk to anyone.

Alexander H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROMERLY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana P. 
Évaluation :
1

The manager was very arrogant and rude! They didn't have enough people working to accommodate every customer.

GEORGE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAXIMILLIAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMIR F. 
Évaluation :
5

I am happy with the service. Great people over there in Brooklyn Park Mn. Although, they were very busy and short of trucks. The management made some arrangements for me. I really appreciate it.

MARCO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virgina P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STACEY F. 
Évaluation :
5

I like U HAUL with their new systems and also after using the truck, when you get back the waiting time is less than ten minutes. You guys are excellent. Merci.

Kanfitin K. 
Évaluation :
2

Long wait to checkout. Equipment was great.

Arie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall B. 
Évaluation :
5

Good job

BRIAN A. 
Évaluation :
2

Service needs a big boost, the employee who checked us in was unhelpful and didn't answer any of my questions. Then the employee who helped with our return sent us to wait at our truck and then never got us, I had to come back and ask for help and then eventually just did the online drop off because no one would help us. With that also the truck was given to us at near empty gas, I had to gas up twice once just to get off the uhaul lot and once to get it back to (a quarter tank)???? Which is weird, why wouldn't uhaul fill up the tank and then ask me to return it with a full tank, how am I supposed to guess how much fuel gets me to a quarter tank right before drop off. All of this paired with a rusty truck who's door kept getting stuck open has lead me to never want to use Uhaul again. Pensky offered me none of these issues and I will be returning to them

GRANT L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NATHAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT Z. 
Évaluation :
5

You guys did great on short notice in spite of being crazy busy!! Awesome job. Would love to see the chat with this location feature enabled thru the corporate website, tho... Would have made extending my rental much easier.

Lisa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Levy Orlando B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kim M. 
Évaluation :
5

Thank you UHaul!

John P. 
Évaluation :
5

Build a leek proof trailer

ROGER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CURTIS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON I. 
Évaluation :
4

many people checking out trucks at 9 am opening time. Only 1 Customer service person so the wait was very long. I suggest having more counter people or don't allow so many 9 am pickup times.

Frank S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gayln B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

YIAN G. 
Évaluation :
5

Check in wait was a bit long. Only one person doing check in.

Duane B. 
Évaluation :
3

I dont understand why i spend the time to check in online and be prepared and then when i come to pick up a simple trailer i have to wait 45 minutes for idiots that dont bother to check in…so i wait no matter what…a horrible system…you are also severely understaffed

Erik R. 
Évaluation :
2

It used to be that when you picked up your truck it was full of gas, and when you returned it you refilled the tank so you replaced the gas that you used. When I picked up my truck the tank was empty and they knew that. I was driving approximately 200 miles so I spent over 100 $on gas when I left the uhaul place so I could move. When I returned the truck it still had about 25-30 gallons of gas in it that I had bought. I pointed that out when I returned the truck and the guy checking it in just shrugged and said too bad and nothing can be done about it. That is poor customer service and a bullshit policy. I will never use uhaul trucks again.

Mike G. 
Évaluation :
3

Got a big mice problem

DERRICK H.  |  Expérience générale 
Évaluation :
4

Not over charge them!! I think I was over charged for the miles &Fuel.

BRENDA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy L. 
Évaluation :
4

Clean trucks. Very dirty.

TRACY H. 
Évaluation :
1

Long wait, not enough staff, rude service

KELSEY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FONG Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MOSES M. 
Évaluation :
5

I always love to store my belongings at U-Haul.

Kpana B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
5

Absolutely nothing, I feel everything is perfect. Well thought out.

BRUCE S. 
Évaluation :
3

Only one person working the counter on a weekend is unacceptable. I have used this store twice and I will look for a different location/company for my future needs. When people standing in line get upset because of the snail like pace of the counter service on multiple occasions that is a deal breaker for me. Trying to save a buck by short staffing your store on a weekend is ridiculous.

Jeffrey G. 
Évaluation :
5

UPDATE YOUR BIG TRUCKS

GEORGE A. 
Évaluation :
5

This is my "go to" truck/trailer rental company. Never had an issue with them even when it comes to early pick ups or late drop offs. Never any surprises with the billing

SAMUEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCKY R. 
Évaluation :
5

Super helpful technician hooked the trailer up fast.

clayton E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia C.  |  Expérience générale 
Évaluation :
2

It is unbelievable how slow everyone moved there. The willingness to help or move with purpose was zero.

BRIAN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LENORA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy N. 
Évaluation :
5

The person who helped me was nice and explained everything to me. I was very happy with the service and how clean the place was

deandre m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MEHDI B. 
Évaluation :
5

Excellent service! Super personality and demonstrated professionalism.

PAUL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
5

I called and was able to secure a cargo van on the same day! The van ( a nine foot van ) was perfect and met our needs nicely. As always Alex and the staff at the Brooklyn Park, MN location we're proficient, friendly and professional. I would not hesitate to use this location again as I have used them many times over the years. I have always received the same outstanding service every time. Thanks Alex, staff and Brooklyn Park, MN U-Haul!

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIRGINIA P. 
Évaluation :
5

Open facility longer daily

charles c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald C. 
Évaluation :
5

Please extend access hours with/without staff. 8pm is too early to close

charles c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom M. 
Évaluation :
5

Super fast and convenient getting me in and out. Awesome job

BRENT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
2

This storage place did not meet my expectations for the following reasons. First, it was totally inconvenient, you have to haul your belongings through the entire facility to get them to and from your unit. They have one entrance for the storage site. So it's not like you can pick a door that will at least bring you close to your unit... if you are in the back of the facility, it's going to be inconvenient. The halls are narrow so if there are others in the hallway you have to turn down a row or they have to in order to allow you to pass. If someone has their door open you will not be able to pass through until they close it. Likewise, if your door is open you will have to close it so others can get through. I requested they open the garage door to the loading dock and was told it was out of order so we had to bring everything out of a door that was smaller and less conveniently located. That wasn't a big deal, but simply opening the door would have made an already inconvenient job somewhat better. Opening the garage door would also have helped release some of the propane that was in the air. There is a huge you have to pass through that smelled strongly of propane. If you have to pass through it more than a couple times, expect to get a headache. It most certainly seemed like it could not have met health and safety standards. There is also not enough parking near the entrance... had to start loading the truck from rather far away until someone moved their car... and had to watch like a Hawk so we could get a parking spot before someone else... we were loading a whole truck so fortunately we eventually got a parking spot at the loading area. but the parking issue definitely added a ton of time onto the move. I've had less expensive units at other locations in the past where I was able to drive the truck right up to the indoor unit... so I was surprised at the poor layout of this facility. I was fortunate enough to get a ground level unit, but half the units are on a second level and you can't get carts up the stairs so people park their carts at the bottom of the stairs while loading them and it creates s problem when trying to pass. For the cost, it's totally not worth the hassle. When we were initially storing the stuff we stopped before we were halfway done and I stored the rest of the stuff in my aunts garage cause it was so much work and time to get the stuff to the unit. I would not be able to recommend this facility to a friend in good conscience.

Catherine L.  |  Expérience générale 
Évaluation :
5

Love uhaul

tiffany w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MACDELLA A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

caitlynn l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDRIA S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TINA P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELBA J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DWAYNE M.  |  Expérience générale 
Évaluation :
2

We had three appointments to get a lock cut off with the manager all three times that we got to our appointment time we were told it couldn't be done because they were too busy my roommate spend 50 $on a uber all three times to get there from Bloomington . The manager at the Brooklyn Park U-Haul is very disrespectful unprofessional and overall just very rude. We have rented there for over four years and are soon to be done thank God we have never been late on a payment or anyting there's absolutely no reason for the way we were treated I have contacted the Better Business Bureau about this matter and another private party it's too bad people have to be so miserable

Jerome I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nimpson W.  |  Expérience générale 
Évaluation :
5

Best storage unit company ever!!! Five stars, two thumbs up!!

Joshua J.  |  Expérience générale 
Évaluation :
3

Have had storage here for several years, and when we emptied it out last weekend, the floor was covered in mouse poop. For the price I paid monthly, this was unacceptable.

LISA U.  |  Expérience générale 
Évaluation :
1

The staff sucks. Completely unwilling to help out and rather stupid besides. I'm very glad that I've ended my business with you!

matthew f.  |  Expérience générale 
Évaluation :
5

The Staff and facility is Excellent!!!

JAMES G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patrick g.  |  Expérience générale 
Évaluation :
5

The storage space was big and it was clear i have to problem with my things at all

bendu w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roshelle T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James Julia N.  |  Premières impressions 
Évaluation :
4

The manager at the front desk was very nice and you could tell he genuinely cared about giving good customer service to everyone you don't find that too often these days so thank you for that The only irritating thing was the sound of alarms going off well I was unloading my storage the woman that was cleaning the storage said it was because she was checking storage unit the sound was really loud and irritating and I was moving with two young children who were bothered by it as well not sure way around that but something to consider

melissa k.  |  Expérience générale 
Évaluation :
5

Having this unit was very convenient.. thank you.

LAKIESHA W.  |  Expérience générale 
Évaluation :
3

After hours door makes it difficult for those who need to unload large items. Had no choice but to come with the truck after hours...had to squeeze all my stuff through a narrow doorway.

melissa k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica J.  |  Premières impressions 
Évaluation :
3

People were helpful and friendly and the place was kept clean. However I don't see a reason that a ramp could not be installed for the second floor customers? Also, it's pretty confusing the first few times you try to find your storage locker. Better signing would be helpful. Otherwise it was what I expected.

julie m.  |  Expérience générale 
Évaluation :
4

The price could come down or have insurance on items and hours could be open later

michelle c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE M.  |  Expérience générale 
Évaluation :
3

The bait boxes in the units are not effective. I had to throw out a lot of stuff due to mice urine and feces.

Sonja W.  |  Expérience générale 
Évaluation :
5

Thanks you guys

Mike S.  |  Expérience générale 
Évaluation :
1

Brooklyn Park,Mn. Customer service rep wasn’t helpful at all.Receive info on a incorrect storage unit.relocated from out of town and was stuck at this facility, had to choose a different storage facility who offered bigger units which I thought this location did.Rep at this store would not even recommend one of your Other facilities for my inconvenience.Just all around bad customer service!

bobby T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Les R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karl w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay G.  |  Expérience générale 
Évaluation :
5

One of the best storage I've rented at; also the longest I have ever rented at a storage unit. Clean all the time, and I love the donation area. Merci.

NHUT L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

willota b.  |  Expérience générale 
Évaluation :
5

Alex, the manager, was very friendly and helpful. Everything was explained well, i felt confident leaving my possessions in storage.

shantel s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaquita E.  |  Expérience générale 
Évaluation :
5

The employee setting up my locker was very nice and friendly, and did everything she could to make sure i get the best rate for the room i was looking for

Daniel M.  |  Premières impressions 
Évaluation :
5

Best storage ever

tina l.  |  Expérience générale 
Évaluation :
5

Great storage place

CASSIE L.  |  Expérience générale 
Évaluation :
1

This facility gave me the worst customer service experience ever!!!!!! I will NEVER EVER recommend them to ANYONE period. The "GENERAL MANAGER"" lack of customer service.

Brandy S.  |  Expérience générale 
Évaluation :
5

Alex was so helpful, and provided excellent customer service!

Ralph F.  |  Expérience générale 
Évaluation :
5

Highly recommended. Very professional, friendly, accommodating. The facility is very clean and organized. I love their storage. My only concern is that we can only use their uhaul key to lock.

lydia w.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

antawn d.  |  Premières impressions 
Évaluation :
5

Alex is very good with customers 😊

SHIELA B.  |  Premières impressions 
Évaluation :
4

The latch at the door does not work.

LOUIS M.  |  Expérience générale 
Évaluation :
4

Needs more staff in the front a popular place

Palema M.  |  Expérience générale 
Évaluation :
4

Aucun

LOUIS M.  |  Premières impressions 
Évaluation :
3

I PAID FOR 24 HOUR ACCESS AND COULD NOT GET IN THE BUILDING AFTER HOURS FOR 3 DAYS ?

Mordecai H.  |  Expérience générale 
Évaluation :
1

The entire experience here was horrible. My family and I were going through a tough time and dealing with the staff here only added stress. I would NEVER recommend this location to anyone.

tamika j.  |  Expérience générale 
Évaluation :
5

Good job

James W.  |  Premières impressions 
Évaluation :
1

They told me my things were safe, and mice ate through my things🤬🤬🤬🤬🤬🤬

alicia m.  |  Expérience générale 
Évaluation :
5

The staff and service was amazing

JACQUELINE H.  |  Expérience générale 
Évaluation :
5

Recommended business

brenda h.  |  Expérience générale 
Évaluation :
5

Great service on a busy Sunday!

Ryan W.  |  Premières impressions 
Évaluation :
5

It was the best storage I ever had

ALBERTINE B.  |  Expérience générale 
Évaluation :
2

The mice are very bad damaged a lot of my things

rakejah e.  |  Expérience générale 
Évaluation :
4

One suggestion: more flat bed moving carts are needed for the storage area. For the amount of people moving in and out on Saturday, June 22 - - a few more flat bed carts would have been great!

Deborah M.  |  Premières impressions 
Évaluation :
5

Outstanding staff and service.

Sonny H.  |  Premières impressions 
Évaluation :
5

Staff was very helpful

Jason H.  |  Expérience générale 
Évaluation :
3

Time sensitive but effective

qadeer o.  |  Premières impressions 
Évaluation :
4

It could of been better if the the trailer had better condition tires. I also cut my hand tying down the vehicle on the trailer caused by rough metal.

terry d.  |  Premières impressions 
Évaluation :
5

Great folks to work with...super helpful. Wish they had more staff.

Patricia D.  |  Expérience générale 
Évaluation :
5

If the accommodations were more feasible for what I needed it to be, I would have stuck with it. Your folks working there are a bunch of class acts - which is why I am filling out this survey.

BriAn W.  |  Premières impressions 
Évaluation :
3

The prices for the storage was to high my only complaint.

CYNTHIA S.  |  Expérience générale 
Évaluation :
4

Professional service. Helpful and well maintained

Shadrach h.  |  Expérience générale 
Évaluation :
1

Terrible. I spent almost 2 hours registering and the majority of that was spent waiting. Employee was to meet me and show me storage unit location/rules after my purchase. They never came so I left.

Mickey b.  |  Premières impressions 
Évaluation :
2

I was told I was set up on auto payments & was not. Received late notices in the mail & a lock out on my unit. Rented a uhaul & online check in did not work. Line wait times were long. Unorganized.

victoria s.  |  Expérience générale 
Évaluation :
5

E eryone was nice and friendly...

Arlanders R.  |  Premières impressions 
Évaluation :
1

🤬🤬🤬🤬🤬🤬🤬

alicia m.  |  Premières impressions 
Évaluation :
5

.

hannah w.  |  Expérience générale 
Évaluation :
5

Great facility.

JENNIFER B.  |  Expérience générale 
Évaluation :
3

Ceilings are too low for what the company charges and U-haul services a whole lot of POOR folks, otherwise they have EXCELLENT staff.

bertie w.  |  Expérience générale 
Évaluation :
5

I very much liked the keep green area This provided a service for those who wante to get rid of stuff and those who could use it

Bill M.  |  Expérience générale 
Évaluation :
5

I really appreciate it the customer service and how they were so patient with me and answered all of my questions they made it very easy for me to get my business done there

carolyn w.  |  Premières impressions 
Évaluation :
5

Alan was great, manager was great. Great team.

Demetria W.  |  Expérience générale 
Évaluation :
5

The people at the Brooklyn Park location were more than WONDERFUL!!!! They went above and beyond on more than one occasion for me in my time of need. Thank you guys sooo much!!

summer g.  |  Expérience générale 
Évaluation :
5

I would like to give thanks to the gentlemen that helped me.He was so patient,helpful and determine to make sure everything I needed I got it. I would definitely use and refer others to you all.Thanks

Renae T.  |  Expérience générale 
Évaluation :
4

Intercom not working

SUZANNE C.  |  Expérience générale 
Évaluation :
5

Customer service is excellent. Fast and efficient.

tricha s.  |  Expérience générale 
Évaluation :
5

Very good customer service.

tricha s.  |  Réservation 
Évaluation :
5

Wonderful facility and staff. Very friendly and knowledgeable.

fekissa p.  |  Expérience générale 
Évaluation :
5

Always wonderful manager and staff

SUSAN P.  |  Expérience générale 
Évaluation :
5

I want to thank Alex for being understanding and working with me. For always treating me with dignity and respect no matter the situation.

facia b.  |  Expérience générale 
Évaluation :
5

Great Experience

Charles K.  |  Expérience générale 
Évaluation :
3

Truck was clean. Facility was clean. Staff friendliness/customer service was mediocre at best. A simple smile would be suffice and not break the bank.

Becky Y.  |  Réservation 
Évaluation :
4

Clean Facility but no elevator in the unit to access the first floor Incase you have heavy things to store and not enough unit on ground floors for storage. Overall not bad.

augusta p.  |  Expérience générale 
Évaluation :
5

Very convenient and easy to use.

sara/ jeff c.  |  Expérience générale 
Évaluation :
5

Great Customer Service

Jaqueline J.  |  Réservation 
Évaluation :
5

Everything was outstanding

jim p.  |  Réservation 
Non reviews have been submitted for this location.

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