Évaluations des clients U-Haul Moving & Storage of Brooklyn Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Brooklyn Park

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Joy R. le

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Need to remember to clean under seats. Ick. Help p adjusting the mirrors would have been nice.

Gerald T. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

lee N. le

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The trailer was ready when I arrived and DeJuan was great when I returned it on Saturday.

Thomas N. le

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Great experience, everything went smoothly.

Christian B. le

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This is the second time I used a tow dolly. The staff are super nice and helpful.

bruce F. le

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Le client n'a pas laissé de commentaire.

Travis T. le

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Le client n'a pas laissé de commentaire.

Denise J. le

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??

Destin S. le

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Le client n'a pas laissé de commentaire.

John N. le

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Le client n'a pas laissé de commentaire.

Roxanne M. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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Le client n'a pas laissé de commentaire.

Ricky D. le

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Le client n'a pas laissé de commentaire.

CHADWICK S. le

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The drop off was easy and the employees were very helpful.

Johnny H. le

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Everything was great! Dan did the work on my car. He is a wonderful man and very helpful. He showed me a kit of three different types of locks that would help me to protect both my hitch and my kayak. He let me open the kit and test all the locks and make sure I understood how to use them. I was sold and I did buy the set. U-Haul is lucky to have this guy.

Nicole L. le

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Le client n'a pas laissé de commentaire.

Karen H. le

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Le client n'a pas laissé de commentaire.

Teresa K. le

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Excellent service--will recommend to others. Thank you.

Sarah H. le

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Check in line was a little long.

Bruce B. le

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Incredibly quick and easy pick-up and return process.

Bradley S. le

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Le client n'a pas laissé de commentaire.

Johnn K. le

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Increase staffing for equipment drop off. It was not peak...or maybe it was... around 530pm, but I was waiting and shortly after two other patrons were in the que. The staffer was helpful, knowledgeable, and efficient although obviously tired, or bored with the mundane tasks.

Jodi H. le

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Le client n'a pas laissé de commentaire.

Jill A. le

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Impressed with everyone that worked there - from the check-in person to the person who hooked up the trailer & then unhooked when I returned. All were knowledgeable, friendly & efficient!

Daniel W. le

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Very pleased with the OVERALL experience. Very good versus dealing with a U Haul subcontractor, deal with a corporate store if at all convenient

Robert C. le

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Le client n'a pas laissé de commentaire.

Paul H. le

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Le client n'a pas laissé de commentaire.

Wendy J. le

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Brooklyn Park location is the best in the twin cities. I rent a lot from Uhaul and this location really is fast and friendly. Thanks so much

JOHNSON M. le

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Doing everything you can for satisfying your customer all of the time. U-Haul...Simply the best.

Marcus V. le

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chairs for clients waiting for service

Douglas S. le

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Le client n'a pas laissé de commentaire.

Doretha W. le

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Le client n'a pas laissé de commentaire.

Bangaly S. le

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Le client n'a pas laissé de commentaire.

Revocatus K. le

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Every single time I go to a uhaul rental/storage location I spend at least 15 minutes of waiting on the lines. Employees are on computers or a single person is serving too many people at a time!!

Kevin E. le

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Le client n'a pas laissé de commentaire.

Brittany H. le

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Horrible customer service, poor phone accessibility, long waits, rude staff. I will never rent from uhaul again. The online request tool is a joke they never have rentals available, then when you go to the store they have several fleets available, can’t call the direct store so that makes it hard to speak with anyone who knows whats available. The online check-in is too tedious and very finicky. I understand that it’s the 1st of the month but they double book rentals not allowing the customer enough time and just like that $80 gone and i haven’t even finished moving when i had to book the only truck available at 6:30 pm, not allowing the 24 hours. Very inconvenient. However they told me to drop off by 9 am I’m calling at 8:30am and no one is available to talk because the store doesn’t open until 9am on Sunday. It was just a horrible experience and this is not the first time. I just finally took my time to write the review you deserve!! U-Haul In Brooklyn Park off of Lakeland drive in MINNESOTA is the WORST in the world.

Jared Z. le

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I got a truck online and was in the process of checking it out. Another customer was issued the same truck from the counter. It took a little time to sort things out, which put me off schedule by about half an hour. It turned out fine, but double-booking the truck could have been a major problem for both me and the other party.

lydia w. le

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Highly recommended. Very professional, friendly, accommodating. The facility is very clean and organized. I love their storage. My only concern is that we can only use their uhaul key to lock.

antawn d. le

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Great customer service

SHIELA B. le

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Alex is very good with customers 😊

LOUIS M. le

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The latch at the door does not work.

Palema M. le

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Needs more staff in the front a popular place

LOUIS M. le

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None

Mordecai H. le

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I PAID FOR 24 HOUR ACCESS AND COULD NOT GET IN THE BUILDING AFTER HOURS FOR 3 DAYS ?

tamika j. le

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The entire experience here was horrible. My family and I were going through a tough time and dealing with the staff here only added stress. I would NEVER recommend this location to anyone.

James W. le

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Good job

alicia m. le

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They told me my things were safe, and mice ate through my things🤬🤬🤬🤬🤬🤬

JACQUELINE H. le

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The staff and service was amazing

brenda h. le

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Recommended business

Ryan W. le

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Great service on a busy Sunday!

ALBERTINE B. le

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It was the best storage I ever had

rakejah e. le

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The mice are very bad damaged a lot of my things

Debra M. le

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One suggestion: more flat bed moving carts are needed for the storage area. For the amount of people moving in and out on Saturday, June 22 - - a few more flat bed carts would have been great!

Sonny H. le

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Outstanding staff and service.

Jason H. le

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Staff was very helpful

qadeer o. le

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Time sensitive but effective

terry d. le

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It could of been better if the the trailer had better condition tires. I also cut my hand tying down the vehicle on the trailer caused by rough metal.

Patricia D. le

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Great folks to work with...super helpful. Wish they had more staff.

BriAn W. le

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If the accommodations were more feasible for what I needed it to be, I would have stuck with it. Your folks working there are a bunch of class acts - which is why I am filling out this survey.

CYNTHIA S. le

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The prices for the storage was to high my only complaint.

Shadrach h. le

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Professional service. Helpful and well maintained

Mickey b. le

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Terrible. I spent almost 2 hours registering and the majority of that was spent waiting. Employee was to meet me and show me storage unit location/rules after my purchase. They never came so I left.

victoria s. le

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I was told I was set up on auto payments & was not. Received late notices in the mail & a lock out on my unit. Rented a uhaul & online check in did not work. Line wait times were long. Unorganized.

Arlanders R. le

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E eryone was nice and friendly...

alicia m. le

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🤬🤬🤬🤬🤬🤬🤬

hannah w. le

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JENNIFER B. le

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Great facility.

bertie w. le

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Ceilings are too low for what the company charges and U-haul services a whole lot of POOR folks, otherwise they have EXCELLENT staff.

Bill M. le

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I very much liked the keep green area This provided a service for those who wante to get rid of stuff and those who could use it

carolyn w. le

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I really appreciate it the customer service and how they were so patient with me and answered all of my questions they made it very easy for me to get my business done there

Demetria W. le

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Alan was great, manager was great. Great team.

summer g. le

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The people at the Brooklyn Park location were more than WONDERFUL!!!! They went above and beyond on more than one occasion for me in my time of need. Thank you guys sooo much!!

Renae T. le

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I would like to give thanks to the gentlemen that helped me.He was so patient,helpful and determine to make sure everything I needed I got it. I would definitely use and refer others to you all.Thanks

SUZANNE C. le

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Intercom not working

tricha s. le

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Customer service is excellent. Fast and efficient.

tricha s. le

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Very good customer service.

fekissa p. le

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Wonderful facility and staff. Very friendly and knowledgeable.

SUSAN P. le

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Always wonderful manager and staff

facia b. le

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I want to thank Alex for being understanding and working with me. For always treating me with dignity and respect no matter the situation.

Charles K. le

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Great Experience

Becky Y. le

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Truck was clean. Facility was clean. Staff friendliness/customer service was mediocre at best. A simple smile would be suffice and not break the bank.

augusta p. le

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Clean Facility but no elevator in the unit to access the first floor Incase you have heavy things to store and not enough unit on ground floors for storage. Overall not bad.

sara/ jeff c. le

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Very convenient and easy to use.

Jaqueline J. le

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Great Customer Service

jim p. le

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Everything was outstanding

Gordon S. le

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x

CHRISTINA F. le

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I truly appreciate everything. Thank you so much

EILEEN T. le

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Alex and staff was very helpful, understanding, and helpful with everything and we will be going back when we move again

sabrina c. le

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Friendly staff, nice and clean for facility

Sandra F. le

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Nice safe and secure

Lori S. le

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I appreciate Alex’s help in getting my storage box available after a communication break. He went above and beyond to make it right.

DANIELLE A. le

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The last person who rented my truck was late returning it and they were very helpful and gave great customer service. They even brought the missing dolly down to my storage unit!

MARY JO S. le

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Very kind staff.

RUTH B. le

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I would like to see a reduction in price.

jameilia h. le

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I had the worst experience with manager Alex and I pray tshe god I never need U-Haul again

YEVTTE H. le

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Thank you for the support.I appreciate U Haul and all the service you provide

KENNETH T. le

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Additional hours of storage access would always be welcome. I've been renting there for several years now, and my experiences with facility and staff have always been good.

VICTORIA M. le

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I left my key at home in Duluth and it cost me $50.00 to have the lock drilled out. That's outrageous! It was an honest mistake.

tadeusz h. le

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Thank you guys so much for your help in our move! Greatly appreciated!

Andrew L. le

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Great Facility!

facia b. le

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Straight forward,but accommodating and patient.

Jeffa H. le

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The young girl working the counter ( I believer her name is Kelsey) Is amazing. Everytime we have been there to get trailers she has been so helpful and friendly!! She is amazing!!!

Jennifer K. le

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very good service

shoua/ mong y. le

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clean, friendly and helpful staff, I cannot complain about it at all