Évaluations des clients U-Haul Moving & Storage of Burlington

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Burlington

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Ronald C. le

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Le client n'a pas laissé de commentaire.

John H. le

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I paid for a full month of storage & i moved all my stuff out within 2 days & i even told them well ahead of time! I really think it should be prorated not charge for a full month & then get another full month payment from the next customer. Not happy at all about that! $231 for 2 days like that is robbery! I deal with Uhaul all the time for all my moving needs & seriously will look for another place on my next move! I'm a loyal customer & really disgruntled by this.

Rick B. le

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Le client n'a pas laissé de commentaire.

RANDY B. le

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The staff was amazing, organized, and efficient

Hernani O. le

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Keep up the good work

John I. le

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Yep young men working the desk were great!

David D. le

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N/a

Marc A. le

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Customer parking is very difficult to access.

Brandon M. le

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Le client n'a pas laissé de commentaire.

pat L. le

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Overall fantastic experience! Send staff from this location to train staff in Thunder Bay! They need more customer service training

imad A. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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it was good experience. More info needed. If I take insurance or not. If I use the truck for longer distance or more days. Other trucks had moving equipment inside like hand truck or ropes to tighten stuff etc Mine truck had nothing there. I looked at trucks before choosing the size and have seen what there is available. Upon arrival to my destination I realized that some stuff was missing inside my truck. I had to find a way out. In my case more info needed on what is there available and why. I have little experience on moving.

Quinton J. le

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Staff was friendly. Rental process was quick and easy!

Sharon A. le

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Le client n'a pas laissé de commentaire.

Deanna R. le

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want to give a shout out to Lickety split moving. They did an incredible job, were courteous and very helpful. The service elevator was down for repairs and they remained calm and cool and got the job done in between people using the other elevator. Tyler and Michael were exceptional and I would recommend them highly.

Michael S. le

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Le client n'a pas laissé de commentaire.

Jim N. le

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Nothing

Marcel B. le

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Started out by having to return the truck to that location even after I told them I was moving to a different town. They did give me an option of picking up another truck in a different town which would have been a waste of time for the same cost. Once I returned my truck I was told the refund would be deposited in my acccount within 30min and nearly a week later I am waiting for my refund....

Christopher L. le

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Le client n'a pas laissé de commentaire.

FABIO S. le

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great staff , very polite and friendly , the cargo van was just smelling funny in the cargo area(wet dog smell) . Good experience anyway .!

rick B. le

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The staff was extremely professional and pleasant. Made the whole process easy and painless.

Peter W. le

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I thought that from the booking right through to the pick up and the return the experience exceeded expectations. At this point there was nothing that I thought could be improved

Christian P. le

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Friendly service, nicely maintained van, all around a great experience!

tim H. le

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Le client n'a pas laissé de commentaire.

Julian D. le

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Le client n'a pas laissé de commentaire.

Jason A. le

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Le client n'a pas laissé de commentaire.

Alison C. le

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Le client n'a pas laissé de commentaire.

Anatoliy M. le

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Charged me for extra month after I moved out

Vanessa L. le

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Le client n'a pas laissé de commentaire.

Jude S. le

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Le client n'a pas laissé de commentaire.

eduardo O. le

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Le client n'a pas laissé de commentaire.

Thomas H. le

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Le client n'a pas laissé de commentaire.

MARVIN T. le

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Le client n'a pas laissé de commentaire.

ronald B. le

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Le client n'a pas laissé de commentaire.

Mihai B. le

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Le client n'a pas laissé de commentaire.

Robert T. le

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Did not have the dolly I requested. The stated fuel ratings were in MPG and tank capacity in GAL. It was unclear if this was US or IMP. Canada switched to metric many years ago. Mileage should be stated in litres/100 km. My fuel tank was 5/16 full yet I was warned if I returned with a fuel tank below 1/4 I would be charged a$30 fee. For a short haul it made it extremely onerous to avoid this $30 fee. Next time provide more fuel (full tank) or waive the $30 fee.

Michael M. le

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Le client n'a pas laissé de commentaire.

Garth D. le

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Good service

Glen M. le

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Le client n'a pas laissé de commentaire.

Gail E. le

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Staff was very friendly and courteous. Very knowledgeable and helpful. Clean place and easy to assess. Thank you for the great service.

Oscar P. le

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Very good service

Val W. le

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Wendy and all the associates I dealt with were very professional, well informed, and accommodating. Very customer friendly and extremely helpful above and beyond my expectations. Thank you!

Beverley B. le

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Would use again.

Ben V. le

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Dealing with U-Haul on Mainway in Burlington, Ontario was an excellent experience. Huge kudos to employee Chris who was repeatedly very helpful every step of the way; very excellent customer service!

ALdahhak A. le

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Most of the staff weren’t friendly specially their Lady Boss...

Val W. le

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Great team, friendly, courteous, organized and very helpful. Very accommodating regarding dates, times, and products available. Highly recommend trying this facility, you won’t be disappointed.

Mena M. le

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Very helpful!!! Would highly recommend U-Haul.

brad h. le

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Staff were friendly and knowledgeable

Bansimba m. le

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Your service is extremely best.

Christina C. le

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The minute in the door, staff did all to assist with what we required; gave options/alternatives; didn't press to purchase; all while training, assisting another customer and answering phones.

HAROLD W. le

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Never had my broken light fixed. Was forced to bring a flashlight everytime... from the get-go.

BARBARA P. le

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The staff at Walkers and Mainway location were very helpful and very organized. Having lockers, trucks, boxes, etc. All at one location made my move go very smoothly. Thank you to amazing staff.

BILL G. le

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Top notch, couldn't be better.

sue m. le

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thank you.

mitch s. le

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Reps on the 800 number are pleasant, knowledgeable and helpful. Gentleman (Paul) in charge at the Belmont, Ontario CA loc. asked me to text him credit card info to secure rental. Very unprofessional.

Gordon C. le

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Everything was ready for us and we were given extra storage when we needed it!!

Robert O. le

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Service could not be better. From the first phone ,call to the warm friendly service at the office checking out the Different size units. To signing up Just ask for Wendy. Best of the best..

Peter B. le

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Good fast service.

Clarence B. le

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Very friendly accomadating, and professional very happy repeat customer!

todd d. le

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Unit I asked for was not ready and unit provided has a water compromised ceiling. This has caused issues with my move. Any assistance appreciated

izad f. le

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Friendly fast service

brad h. le

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Efficient aand courteous

AUSTIN D. le

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Friendly staff

JAMES G. le

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No issues

TINA G. le

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Always friendly staff and helpful.

doug b. le

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A well run facility with great staff. Keep up the good work.

Mark T. le

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All aspects of experience were great.

ROBIN D. le

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Do a test of your email address before you leave to ensure you do get your invoices and receipts.

Russ L. le

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Great customer service, kind & helpful. I'll definitely recommend them.

Debbie M. le

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Excellent customer service. Very efficient and courteous

karen c. le

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Excellent customer service! Friendly, considerate and professional. It was a fantastic experience for me. Thank you very much! Sincerely yours, Karen Clarke

JAMES M. le

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Nice clean storage, friendly staff.

FIONA H. le

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Staff are exceptionally friendly and helpful. Ground level units make loading and unloading easy.

carl w. le

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would definitely use this facility again

Marie Eve B. le

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The storage facility staff was very nice and I have been easily able to access the facility after hours with my code

Joan M. le

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Wendy is friendly experienced and very customer focused. We have used this site before and would use it again. Wendy is the best!!

Joan M. le

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Our family has used U Haul multiple times. Very helpful and kind. Wendy at the Burlington site is most helpful . We were so impressed my son works for you!!

Liz e. le

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still waiting confirmation of my full refund. I booked a storage locker online. when I arrived you didn’t have one. The rest were double the size. booked. Or dirty. Had no locker 2 days before move.

mark s. le

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U-Haul at Mainway in burlington was very clean, lighting was good and staff is very friendly and helpful. I would recommend this site to anyone looking for a good storage company. Mark S.

Susana C. le

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Wendy is a great manager. She goes out her way to find solution to ease your problem. Always feel safe to use their establishment. Thank you Wendy!