Évaluations des clients U-Haul Moving & Storage of Burnsville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Burnsville

Cote générale :

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SABA A.
Évaluation :

Smooth process and everything was explained well. Nice staff.

Samuel F.
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floor on trailer alittle dirty

Gregory W.
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Le client n'a pas laissé de commentaire.

Judith M.
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Le client n'a pas laissé de commentaire.

Stacey T.
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Le client n'a pas laissé de commentaire.

MARY S.
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Le client n'a pas laissé de commentaire.

gary lew R.
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went well

Josh W.
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Le client n'a pas laissé de commentaire.

KADUM U.
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Keep up the good work...

Ryan N.
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Le client n'a pas laissé de commentaire.

Rebecca T.
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The guy who helped us when we picked up the trailer, I don't know his name, was fantastic! Super friendly and personable. He deserves a raise or bonus, I'm serious. Good employees are hard to come by and you don't want to lose him.

RICHARD L.
Évaluation :

I was very impressed... everyone was very helpful, your text message updates were very professional and helpful, I had a conflict come up during the time when I was supposed to pick up the trailer but I received a notification via text so I called the number on the text and let them know I was indeed still coming to pick up the trailer... everything was well organized and extremely user friendly! Very impressive!

STEPHEN N.
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The man who helped me was very pleasant and extremely helpful Taking time in spite of being busy.

THANH B.
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Le client n'a pas laissé de commentaire.

Brent S.
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Le client n'a pas laissé de commentaire.

Erzsebet N.
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Le client n'a pas laissé de commentaire.

jeff L.
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Le client n'a pas laissé de commentaire.

Randall H.
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Unfortunately I did not get the name of the gentleman that helped me but he provided the best service I have EVER had at UHaul. Fast respectful.... he was great!

Pete C. | Expérience générale |
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Best u-haul in the twin cities. Fix your alarm tho ugh please.

miriam M.
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Le client n'a pas laissé de commentaire.

jonathan K.
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The young man working at Uhaul that day was very helpful and courteous!

Tanya S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Tom H.
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Excellent overall. Great equipment and helpful staff.

valerie g. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Joel R.
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The employee at the desk found a means of keeping my online reservation price while extending the return time, just in case. (I did not need the extra time, but it was good to know it was there.)

Justin G.
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I had made my reservation for Hopkins, MN because the Hopkins U-Haul is one mile from my house but my reservation was changed to Burnsville, MN. Burnsville is a 20 minute drive each way for me. I would like to keep my reservation location after I make it next time.

Mark S.
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Customer service

Ruben D.
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Le client n'a pas laissé de commentaire.

Joseph J.
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Le client n'a pas laissé de commentaire.

MARTIN O.
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Put a Snow brush in the vehicle for winter rentals

SHANE M.
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Trailer was 45 minutes late to arrive. Frustrating. Customer care from the employee was excellent throughout the process.

Jesus L.
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Le client n'a pas laissé de commentaire.

Mark M.
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Le client n'a pas laissé de commentaire.

aaron S.
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After being told returning the equipment a few hours late would not be a big deal I was charged for an additional day for the 2 hrs I had the truck. My delays came from a snowstorm causing issues and extended time while taking precautions unloading as well as driving. Had I known I would be charged the additional time I would have kept the truck for a full day in order to get some value out of the charges.

Adedayo A.
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Keep the good work going!

Thomas S.
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Le client n'a pas laissé de commentaire.

PAUL T.
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Great service! Thanks!

Kevin B.
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I was 20.00 for after hours return. It was returned more than an hour before the location closed. The Uhaul employee asked me to back it into a specific location and he unhooked it from my truck. I called about charge and it is still not refunded. Not a good way to do business, just upsets customers.

Scott V.
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When I went to pickup the Van it took twenty minutes to complete the paper work meaning I had 20 minutes of time wasted, but I thought that was ok I still had 4 hours and I knew that was going to be tight. When I was finished and brought the Van back at 2:30, thirty minutes after my scheduled return time, the computers were down and the only person behind the desk couldn't log in delaying my return time. When he finally got logged in it took fifteen minutes to complete all the paper work, and at that time I was told it would cost me $92 because I was so late. Then the original person showed up and after speaking to him he recalculated my paperwork and said I didn't owed that much and I see that U Haul has given me a refund. It took twenty seconds for me to see the original charges on my bank statement but after 24 hours I have yet to see the $22 refund. I will believe it when I see the refund and at that time will resubmit my review.

Jennifer B.
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Le client n'a pas laissé de commentaire.

ryan h. | Expérience générale |
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Mold in units Maintain humidity better and use mold inhibitors.

ASHA K. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Thomas K.
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The gentleman that helped me with check in/check out was super friendly and professional.

Jollie D.
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Our experience was top notch from start to finish! The truck was clean and surprisingly got better mileage then our own vehicle! The crew Burnsville Uhaul got me in, out and on my way quickly and efficiently. So its 2 thumbs up from me!

YAHEL E. | Premières impressions |
Évaluation :

Thank you Melissa Deason for your exceptional professionalism, courteousness, and human kindness to me in providing the best option with my accounts with U-Haul. I am without reservation grateful to you, and I am glad that you are a valued manager and associate of U-Haul.

Jon P.
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Le client n'a pas laissé de commentaire.

solomon M.
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Le client n'a pas laissé de commentaire.

Thomas A.
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Le client n'a pas laissé de commentaire.

butch W.
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Le client n'a pas laissé de commentaire.

MJ M.
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Le client n'a pas laissé de commentaire.

todd k. | Expérience générale |
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My alarm disarm card never worked for my entire stay. I was told "you'll hear the alarm but dont pay attention to it" So I didnt pay attention to it and took care of what I needed. Nobody ever came to check and see if I belonged there.

Chris C.
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Le client n'a pas laissé de commentaire.

Lori M.
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The staff were very efficient and pleasant, both in hooking up the trailer and also unhooking it. It couldn't have gone smoother.

Bobby J.
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Mel was very helpful made the rental smooth and easy

Claire P.
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Le client n'a pas laissé de commentaire.

Nancy D.
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Had trouble with my app to upload a photo of fuel gauge, took forever which was frustratIng. Told the employer that it doesn't work. My friend was waiting in the car watching one of the employer get frustrated with his mobile computer in his hand wanting to smash it. Sounds like the system is down or something. It happened to me when I picked up the rental. Ugh.

William W.
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Le client n'a pas laissé de commentaire.

Megan V.
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Le client n'a pas laissé de commentaire.

sharon w. | Expérience générale |
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Le client n'a pas laissé de commentaire.

MAXWELL T.
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Nothing to improve. Matt helped me, he was top notch!

Randy H.
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Not much. The service was great.

Kong V.
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Online check in was a breeze but I don't know why you'd need two contacts to verify who you are. My contacts didnt answer or pick up thus prolonging the check in.

RICHARD S.
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Continue excellent service!

Sheri-Ann M.
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Have the reserved truck available

John W.
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Received excellent service coming and going, thx guys for hooking me up!

Gregg S.
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Le client n'a pas laissé de commentaire.

Dottie K.
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Well when requesting the dollies it would be nice to have them on the truck right away so I wouldn't have to come back to get them. The employee who did get them once I came back was wonderful and kind.

Phouvanh K.
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Le client n'a pas laissé de commentaire.

Misael C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

damairs h. | Expérience générale |
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the only thing was that the day of my check in it took an hour to check in which to me it was longer than any other place. Not very happy with the long wait.

Janet G.
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Le client n'a pas laissé de commentaire.

Emmanuel O.
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I was given the truck empty of gasoline, surprisingly am being charged for the same on return!

HUSSEIN D.
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Le client n'a pas laissé de commentaire.

IBSA G.
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Hire better people, The people on phone can't help with anything. They just say they don't know . They can't update your information properly and when you get at the pick up location you get in trouble.

Kiel M.
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Le client n'a pas laissé de commentaire.

Bruce A.
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Le client n'a pas laissé de commentaire.

DEREK D.
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Le client n'a pas laissé de commentaire.

David R.
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Le client n'a pas laissé de commentaire.

donald W.
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Nothing just keep doing what your employees are doing because they all were friendly and helpful the whole time thanks you guys and u-haul for everything to help me move easier

ALYSSA P.
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Le client n'a pas laissé de commentaire.

Layne H.
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Le client n'a pas laissé de commentaire.

Hussein W.
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Le client n'a pas laissé de commentaire.

Paul C.
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They were very busy and didn't seem to want to acknowledge me. It took a good 20 minutes and I was the first in line of many to return equipment. I know they have it so you can return it online, but some of us are not comfortable with that option.

BRUCE C.
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Worked great. Staff was wonderful and helpful.

Raymond S.
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Le client n'a pas laissé de commentaire.

JULIE G.
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Less waiting time on the phone.

Benjamin B.
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E-rental was too confusing, the people at the counter were much faster.

JANELLE W.
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Le client n'a pas laissé de commentaire.

micheal P.
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Le client n'a pas laissé de commentaire.

Geoffry K.
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I wouldn't recommend your company to anyone. We were told New Prague pick-up location then it changed at the last minute to an hour out of our way. Requested a New Prague drop off due to snow storm and were told flatly "No!" Asked for a mileage adjustment due to the out of our way distance traveled to pick up the truck. Again told "No!" Spoke to 3 different customer rep's treated indifferently by each one.

Bryan H.
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Gentleman who checked me in Sunday morning for the return was incredible. Sounds funny but made my day by his kindness.

jodell K.
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The truck was very clean. When I returned it, someone was at the truck before I could even get out.

MOHAMMAD S.
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The overall experience was good but in the end, upon return of the trailer looked impatient and in rush. Overall good though and I will recommend it to other friends.

Kalley E.
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The woman working at the time we picked up was very rude to us and reeked of cigarettes. Someone's car (not ours) was parked in a spot it wasn't supposed to be and she asked us if it was ours- we said no. She then did not believe us and kept asking us even though we were parked in an appropriate spot and it wasn't our car. She finally gave up and gave us a dirty look before going back outside. While she was very unpleasant, the young man working with her who helped us attach our trailer was very efficient and helpful. I wouldn't necessarily say he was kind, but that isn't something that is very important in this situation. He got the job done quickly and effectively.

Dan W.
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All good

Carla M.
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Le client n'a pas laissé de commentaire.

KIMBERLY N.
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Le client n'a pas laissé de commentaire.

Moses M.
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Make a key drop box easier to find especially at night.

Mark B.
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A very friendly and informative attendant checked us in. Great personnel.

Debra B.
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Le client n'a pas laissé de commentaire.

David O.
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Le client n'a pas laissé de commentaire.

andrey B.
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All good

SHARDA B.
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The fella that checked me in and out was very nice and professional!!! Sincerely, Sharda

Dana S.
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Le client n'a pas laissé de commentaire.

Mel K.
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Nothing/ everything was GREAT thank you to everyone who was involved with our move from MN to TX. The moving u hall help here in Texas was great(Danny's helping hand) they were one time and very helpful thanks to them also

Darvin K.
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Had trouble using a VIP voucher but Melissa was finally able to get it to go

Michael L.
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Le client n'a pas laissé de commentaire.

Nick J.
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Great service, guys were prompt and helpful.

Scott F. | Expérience générale |
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Your customer service is the worst for such an easy facility to maintain. I was wrongfully informed on “pro rating” my unit if I didn’t use the whole month. Unfriendly customer service and everyone there seemed to hate their job. It’s sad that the best part of my experience was my unit was close to the door so it was easy to move in and out. Get people who actually care about their job.

miressa J.
Évaluation :

This is my 4th time to visit this location, the employees are disrespectful and they are not polite. Specially, The employee I met today was rude. The way he talked to me and when I returned the equipment, he even didn't say anything to me, he just jumped to the truck to check, I was standing and waiting for his response but he didn't say nothing to me. I feel like he has racial problem.

James L G.
Évaluation :

Le client n'a pas laissé de commentaire.

Reginald S. | Premières impressions |
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The staff was very nice and helpful with my understanding of trying to find the best place to store my stuff.

Brian & Rebecca B. | Expérience générale |
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The access to the locker and the locker itself was great. This tends to be a very busy site and I had some trouble with the online ending of the locker reservation. However, Alex Wise helped me out over the phone and took care of everything very quickly. I would not hesitate to use this site again for any storage needs in the future.

THOMAS G. | Premières impressions |
Évaluation :

Everyone but Melissa was an idiot. Thank god she is there or I would not be.

katherine m. | Premières impressions |
Évaluation :

Staff is welcoming, friendly, and knowledgeable

Karen C. | Expérience générale |
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Very pleased with the service and storage unit. If I need storage in the future I will be contacting this facility again. Thank you.

Skipper H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

CATHERINE H. | Expérience générale |
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The only complaint I have is that there was a musty odor when I cleared out the storage locker which was unexpected, especially since everything was clean and dry inside. Other than that, I have no issues with our experience at this facility.

MARJORIE J. | Expérience générale |
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The staff was always there to answer any questions we had.

James M. | Expérience générale |
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Very helpful and friendly staff.

Terrance Q. | Expérience générale |
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Very professional and hard working crew. Thanks for your help during the covid crisis gentlemen.

JUSTIN R. | Expérience générale |
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Went in a moved out and told them I would be out by the end of the day and they said they couldn’t close out my room because they were closing soon..... so I went online to do it and a week later with no response I called 30 minutes before Closing and magically in 5 seconds my room is closed out....

Tony T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

PoHung W. | Expérience générale |
Évaluation :

This site is ok, but I think the Uhaul system has a lot of miscommunication, like I don't know I need to schedule ahead to get my Ubox. After I get them to bring out the Ubox, they didn't take it back to storage and just leave it outside for 5 days which is the next appointment i scheduled when the weather is -10 F.

David U. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Chaquetta T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kazoua Y. | Expérience générale |
Évaluation :

I loved that it was 24hr access, it was clean, and secure! Thank you!

Artemis P. | Expérience générale |
Évaluation :

I used this facility to rent truck for my moving as well. I was intimidated and abused by the staff. The associate does not have have a concept of respect and what is to work on customer services. He was extremely rude and inappropriate, the man thinks he is the big macho talking to me like I was garbage or had some type of thing going on with him! I never experienced such of tragedy from an employee from Uhal. I moved few times and I noticed his poor behavior and not to talk about his work ethics! I wonder if he knows what I am referring to. The supervisor in charge was just as bad to communicate and understand and abide by work policy and rules!! Totally scary and frightening for a single woman that is paying for the equipment!! These experiences were unreal to me! For real!!!

Rex O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kirstin P. | Premières impressions |
Évaluation :

The first Gentleman was very nice. His supervisor- Assistant Store Manager was arrogant and argued about everything. The co worker apologized for him. I like your facility, have used it for 7 years, first when my home was destroyed In 2012 by neighbors house fire. I’ve seen a dozen or more associates work here. Mostly very questionable and seemingly uneducated about customer service as well as grammar and cleanliness. That saying, I believe you hire people that need a second chance in life, and I think that’s great. The Store Manager on Friday March 20 was personable, knowledgeable, clean and friendly. I checked another facility only because the prices are more then I wanted to pay. I decided to rent again because I knew what to expect, I trusted the company and it was generally comfortable. I was disappointed on Sunday March 22nd the SM was not working. The associate pleasantly surprised me after the initial perception of his very dirty appearance. He was very helpful, concerned and friendly. I felt perhaps since I’ve been an outstanding client of yours, for several years, never missed a payment, left everything clean, when leaving and convinced my Sister, Mother and Grandmother to use your units, the ASM would be a little more accommodating and less arrogant and condescending. I don’t like leaving feeling uncomfortable to return. The only good thing is I may never have to see the ASM again. I seldom go in the office area other then to rent a uhaul truck. I also am a Store Manager of high end, luxury retail for over 25 years and expectations are much higher then everyday retail. I hope you know I am happy with the facility, just never know what kind of service (or attitude) to expect when I have to interact with associates. Thank you Kirstin Poole

Steven A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

beau r. | Expérience générale |
Évaluation :

From move in to move out the Burnsville staff was helpful, knowledgeable, and friendly.

KIM D. | Expérience générale |
Évaluation :

Would recommend

KYLE A. | Expérience générale |
Évaluation :

Very good job with everything! Impressed, as always, with U-haul.

Mary B. | Expérience générale |
Évaluation :

I never had to use my card to enter the building in which my storage locker was in. Door was always opened. So, I felt it wasn't so secure. But everything was above good

Manuel M. | Expérience générale |
Évaluation :

Very nice people

Amy D. | Premières impressions |
Évaluation :

Quick fast and professional friendly Gerrllklkkkkkky l dish

Ayan D. | Premières impressions |
Évaluation :

It said online I was eligible for 1st month free storage, but my card was charged. I called around 2:30pm and the employee over the phone said a manager would call me right back and they never did.

clare h. | Expérience générale |
Évaluation :

It has been a pleasure coming in each month to pay my Storage Bill. I'll miss not coming in but now I won't be paying the Storage Bill anymore and I'm really going to like that. Thanks! C. L. Haugen

Dayton C. | Expérience générale |
Évaluation :

Did not have 24 hour access. Had to get manager to unlock (my) storeage building to access my storage unit in order to move my property out.

Paul J. | Expérience générale |
Évaluation :

Outstanding Facility.!!!! Everything was better than I expected. I will definitely be back and I will definitely tell anyone I know to go there. A+ !!!!!!!!!!!!! Wonderful Company Wonderful Staff

pam K. | Expérience générale |
Évaluation :

90% of the staff was outstanding....going above and beyond to be helpful and courteous. we even made some new friends of them and i would totally recommend to others because of them.

James M. | Premières impressions |
Évaluation :

There was some nuisance tripping of the alarm to my unit (while moving in) but the issue is being addressed.

ed b. | Expérience générale |
Évaluation :

Convenient location. Employees were helpful when needed.

Frederick M. | Expérience générale |
Évaluation :

I felt scammed from day one using this facility for storing my stuff while I move out of state temporarily. I would NEVER recommend the Burnsville location, worst hassle.

Sandi g. | Expérience générale |
Évaluation :

I am impressed with all my business dealings with Uhaul and would highly recommended Uhaul to friends and family. Thank you 😊

Abdirahman M. | Premières impressions |
Évaluation :

Awesome

Loren Craig K. | Expérience générale |
Évaluation :

Beautiful facility! Staff is slow, not only at the register, but in offering help. Their main concern was that my storage unit was left clean. You should at least have a garbage can available!

Dennis S. | Expérience générale |
Évaluation :

N/a

sharon w. | Premières impressions |
Évaluation :

excellence!

Ratha K. | Premières impressions |
Évaluation :

..

Ryan S. | Expérience générale |
Évaluation :

Great storage facility. Had to move out because the location didn't make sense for my current situation. Would come back if back in the area.

Chad D. | Expérience générale |
Évaluation :

We were pleased with Uhaul Burnsville! It was convenient to have both our storage and access to a rental trucks. There were never unpleasant surprises to our rentals and access to storage.

Adam R. | Premières impressions |
Évaluation :

Excellent staff. Very friendly and helpful. They all deserve a raise for as hard as they work. Storage unit building was secure and clean.

connie j. | Expérience générale |
Évaluation :

If I ever needed another storage facility again, I would definitely go back to the same place.

Martha M. | Expérience générale |
Évaluation :

This was my first experience having a storage unit. It was so easy and I never felt that I wasn’t safe when I would come to put things in or take things out of the unit.

LAWRENCE W. | Expérience générale |
Évaluation :

Everything at the facility was A Okay However the Corporations late fees are Highway robbery PERIOD!! Just based on that would not recommend U Haul Storage. Not the place just the corporation

Melissa P. | Premières impressions |
Évaluation :

Everyone was very quick, efficient, and professional. They were very willing to work with me on upgrading my storage unit too when the one I rented was to small. Thank you for all of your help!

dylan h. | Premières impressions |
Évaluation :

Great service and easy to use facility. Confident that my items and in a safe, clean environment.

Terrance Q. | Premières impressions |
Évaluation :

My customer service agent went out of his way too get things done great job

Chad S. | Expérience générale |
Évaluation :

Staff went out of their way to help me.

amber r. | Expérience générale |
Évaluation :

Fine.

William S. | Expérience générale |
Évaluation :

Aside from the 24/7 access door malfunctioning once, I have absolutely no complaints.

STEVEN S. | Expérience générale |
Évaluation :

My only comment is the lack of help at the office. When I checked out, there was only one individual that could assist everyone that was there on a very busy weekend. I had to wait a long time.

Martha M. | Premières impressions |
Évaluation :

I found the staff professional but also pleasant to work with.

elizabeth k. | Premières impressions |
Évaluation :

I paid for 24 hour access and when I came to unload the truck we were denied access to get in, once we got in the locks were still on the 2 units had to call the 1800 # again

tara Z. | Expérience générale |
Évaluation :

Very clean well maintained facilities.

Jodi L. | Premières impressions |
Évaluation :

We had 2 drive-up 10x10 storage units reserved. I called the week before, as well as 2 hours before our arrival to confirm. When we arrived there were none. We had just driven our entire home from CO.

Pamela R. | Expérience générale |
Évaluation :

,

Leah S. | Premières impressions |
Évaluation :

The staff was polite and professional. My main concern was how far the unit was from the loading dock.

Chantel A. | Premières impressions |
Évaluation :

There was a custodian in the store when I entered. He saw me walk in & didn’t bother to greet me. He was super unprofessional. They seemed to be short staffed

vanessa s. | Premières impressions |
Évaluation :

Very good service Thank you Vanessa Sapp

Gary R. | Premières impressions |
Évaluation :

Staff was courteous, friendly and willing to help. We were pleased.

Michelle H. | Premières impressions |
Évaluation :

The staff was friendly, helpful and welcoming and made sure I was satisfied.

Philip L. | Expérience générale |
Évaluation :

Corporate, you need to double the people at this location and keep people at the customer service counter. Every time I was there it seemed like there was 1-2 guys running crazy to do everything.

jenny j. | Expérience générale |
Évaluation :

Great Experience

Sarah P. | Premières impressions |
Évaluation :

I needed to make multiple trips throughout the day to drop off, pick up, unload and return items. A handful of team members helped me and each we're professional and resourceful.

maralyn r. | Expérience générale |
Évaluation :

Thank you!

BRITTA R. | Premières impressions |
Évaluation :

Very nice facility.

ROBIN L. | Premières impressions |
Évaluation :

The staff that helped me, I believe it was Alexander, was so helpful and patient. I ended up needing a larger space than I had reserved. He has a great customer service personality.

Christian K. | Premières impressions |
Évaluation :

Check in guy was very friendly.

Laura J. | Premières impressions |
Évaluation :

The customer service agents were absolutely horrible. I have never experienced such service before. They were completely & utterly rude. We were provide incorrect information from many agents.

Joanna S. | Expérience générale |
Évaluation :

I had a positive experience.

Aidan S. | Premières impressions |
Évaluation :

Helpful.

JAMES W. | Expérience générale |
Évaluation :

Very good facility and staff.

Bopha C. | Expérience générale |
Évaluation :

The storage was nice and clean, very friendly and helpful workers. The place was secured and 24/7 access so I was able to go in and out whenever I needed to.

Michael B. | Premières impressions |
Évaluation :

3 times at this location, excellent service, had a frozen lock and they got the lock off

Autumn F. | Expérience générale |
Évaluation :

I would highly recommend renting a storage unit from U-Haul to anyone. I was there for over two years. My rate increased once by a very small amount. Staff always helpful. Always a clean place.

CARLA E. | Expérience générale |
Évaluation :

We had no issues

Brigit R. | Expérience générale |
Évaluation :

Barry and Travis did an excellent job of ensuring that my experience was top notch! They both went above and beyond to make sure that everything went smoothly!!

zenet m. | Expérience générale |
Évaluation :

I recommend anyone that is in need of storage or uhaul to use them. Prices are not bad and staff are always helpful to answer your needs. The manager is great.

JOSHUA W. | Expérience générale |
Évaluation :

One young man was a knuckle head, however a very well ran and maintained facility. Thank everyone for their help and attention to detail!

Michael Y. | Expérience générale |
Évaluation :

O

KIM H. | Expérience générale |
Évaluation :

Manager Barry was awesome! Extremely caring and very helpful. Turned what was becoming a nightmare into a pleasant experience!

Maria E. | Expérience générale |
Évaluation :

Great experience!

Aleksey K. | Expérience générale |
Évaluation :

Rude staff

Gerri S. | Expérience générale |
Évaluation :

I was pleased with the service I received. Thank You

Steve M. | Expérience générale |
Évaluation :

Great accessible covenant location

Sara B. | Expérience générale |
Évaluation :

My experience was such a ridiculous headache I have sent a message to U-Haul corporate about the facility. Not once did a visit to the store take under an hour or go without a problem.

dementrus r. | Expérience générale |
Évaluation :

Everything was perfect for me.

Bopha C. | Réservation |
Évaluation :

Quick, fast service. The employees were super helpful! Thank you!

rhett b. | Expérience générale |
Évaluation :

Fix your telephone customer people, give them more power to help when the stores are closed

Mark L. | Expérience générale |
Évaluation :

The times I was there always involved a long wait as they seemed to be chronically understaffed and somewhat disorganized.

Chris R. | Expérience générale |
Évaluation :

Greetings~ All staff was extremely accommodating and helpful when needed. Excellent experience and will use service again if needed. Thank you for great service and wonderful facility! Kris

Jason B. | Expérience générale |
Évaluation :

Worst place ever overcharged didn’t have the truck we booked 1 month in advance people working there are really useless and the GM doesn’t call you back

JAMES R. | Réservation |
Évaluation :

Because there was a mix up with my reservation I was granted 24hr privilege and a complimentary lock.

andrew a. | Expérience générale |
Évaluation :

I used the storage unit for a total of 8 days and then returned all of my equipment. Due to incompetence by the staff my order was never closed and I was over charged and even sent to a debt collector

Steve M. | Réservation |
Évaluation :

Great storage. Great service

Donovan P. | Réservation |
Évaluation :

It took a long time to get storage rooms. We got two rooms, one which was already occupied. The process just took a long time before we were finally able to start unloading our things.

cheryl r. | Expérience générale |
Évaluation :

We had a very long wait to pick up a U-Box that we’d been told was ready for us to pick up. Also, there was a lot of confusion about the blankets we’d rented in another state and were dropping off.

TAMMI S. | Expérience générale |
Évaluation :

Staff was great. Place was super clean. Thank you

sadaf H. | Expérience générale |
Évaluation :

I had a goox experience with Uhaul will come here again in future if needed.

WACHEL W. | Expérience générale |
Évaluation :

I will NEVER again rent a U-Haul storage or recommend your services to a friend. Very unprofessional when it comes to fixing problems.

MATRICIA H. | Expérience générale |
Évaluation :

No complaints at all

aiesha j. | Réservation |
Évaluation :

Nice

Angelna S. | Expérience générale |
Évaluation :

Everything. Was. Perfect great staff great service

Madeline M. | Expérience générale |
Évaluation :

Moving w/ UH was awful, tho don't think this facility at fault. Movers hired via UH arrived 5hrs late, packed carelessly and inefficiently. Wouldn't deliver Boxes on day promised until Visa held payme

PAUL C. | Expérience générale |
Évaluation :

Staff told me they had no handicap parking. staff not friendly. manager won't return calls.

Greg K. | Expérience générale |
Évaluation :

Will not use this uhaul again

Valerie M. | Expérience générale |
Évaluation :

I had 24 hour access and it worked great. The only hard part is the door to go thru afterhours is smaller and harder to get furniture to.

douglas p. | Expérience générale |
Évaluation :

All good

DON K. | Expérience générale |
Évaluation :

Had a storage unit there for over 10 years the people working there were always friendly and helpful

AHMED M. | Expérience générale |
Évaluation :

Helpful staff, and a great facility..

kevin R. | Expérience générale |
Évaluation :

Great experience & staff!

Non reviews have been submitted for this location.

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