Customer Reviews for U-Haul Moving & Storage of Canterbury

4424 évaluations

2915 W 159th St   Markham, IL 60428

(708) 333-7840

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(708) 333-7840

2915 W 159th St
Markham, IL 60428

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Donte is a great employee for uhaul.

MARVIN W. 
Évaluation :
2

The gentleman that helped me when I was picking up was professional. But when I needed help dropping my truck off, a woman took my call and she had horrible customer service.

JEFFREY S. 
Évaluation :
5

Our customer service agent was extremely helpful we were able to pick up rental quickly.

David J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ALYSSA M. 
Évaluation :
5

Devonte and the entire staff are always professional and more importantly, friendly.

MICHAEL F. 
Évaluation :
5

Hire more employees service was a little slow, but the ladies were very nice and doing the best that they could. I will use your services again but ihopeits a little faster. And maybe put an air conditioner in waiting area

DEBORA L. 
Évaluation :
1

You cancelled my reservation the night before my move and left me scrambling to find another reservation that was 45 minutes out of the way, too small of a truck, and horrible hours. I will never use U-Haul again

Nicholas P. 
Évaluation :
2

The person was getting the car back after we are returning, saw and said "Ohh you still have some stuff in it." while we are moving some staff our of moving track to our car yet still decided to drive the track away and the tracks doors were still open while she was driving. When I asked her to stop she said " She is just moving in another place." What happened the communication? It is very bad customer service. Her attitude in general was very negative. She was busy watching her show or whatever she was watching in her phone and it was obvious that she did not like the distraction.

LARRY F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK W. 
Évaluation :
5

I asked for a 20 length truck and they gave me a 26 length truck. That truck was too large to drive.

Reginald C. 
Évaluation :
5

This location was trying to help me that's why im giving this rating. My truck was supposed to be at another location only to get there and no trucks there. This location had all trucks reserve but they allowed me a truck until 1pm. I did not get to move all my things

MELODY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naija L. 
Évaluation :
5

Very impressed with the check out app for returning the truck after hours.

MILTON D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARSENIO S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIENNE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNIE S. 
Évaluation :
5

Thank you for quick check out

Michelle B. 
Évaluation :
5

Nothing they were GREAT

LATISHA H. 
Évaluation :
5

did the app 24/7 keys were not in lock box. Good thing place was opened for business @7am to retreive the keys

Tracy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BONNIE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leroy H. 
Évaluation :
4

The bed of the truck was dirty.

Brian P. 
Évaluation :
4

When a user makes a reservation and the website confirms it, then the reservation is fucking made. No heads up for a missing truck or anything. Fuck Uhaul.

Eivydas R. 
Évaluation :
5

My experience at this facility was outstanding!! No improvements necessary in my opinion.

ROBERT M. 
Évaluation :
5

Everything was convenient.

ANGELA J. 
Évaluation :
5

The young man was working alone, hire more help

EDDIE F. 
Évaluation :
5

The improvements would have to come from me as for the check-in drop off convenience. You have made it easy and as for business you were great!

ANGELA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAKEEM L. 
Évaluation :
1

Awful experience. I will never rent with uhaul again. It wasn't the locations it was U-Haul being unorganized as a whole.

Mark H. 
Évaluation :
5

AMAZING SERVICE! The manager was extremely helpful. It was my first time renting a tow behind and they were very patient and understanding.

SALOMON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEVETTA F. 
Évaluation :
5

I don't like that when I call the local store its difficult to get them on the phone because of automated call very annoying always directing to website sometimes you need a fast answer and your after hours turning in equipment cam be a bit troublesome at night if your alone

RITA S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

J H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cedric W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ephhraim I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN C. 
Évaluation :
5

Very friendly

SHARYN R. 
Évaluation :
2

Service rep at the desk was a bit curt and unwelcoming.

Tracy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERNESTO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clara B. 
Évaluation :
5

Excellent service will definitely recommend this location for rental..Van was readily available and clean.

ODESSIA S. 
Évaluation :
5

S.O.

DARNELL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRANCE C. 
Évaluation :
5

The app did not work there were dents in top of box ,but would not let me upload pictures

STEVEN D. 
Évaluation :
2

We wait a little bit longer than normal, and there's not a key box after hours, no one help me with my questions.

Cristian H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMI A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL A. 
Évaluation :
5

Very happy with my service

MARCUS F. 
Évaluation :
5

Service the truck before renting it out. The truck had slow pick and it took longer than expected. The battery gauge kept going flowing between low and 1/2

MURIEL E. 
Évaluation :
5

The two ladies that were working their on the day of my visit were professional but at the same time welcoming and friendly. Great experience.

JOSEPH C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Latia T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SHANICE B. 
Évaluation :
5

Sales rep was professional. I was in and out in no time. The vehicle was up to date. Great Job!

ERIK W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TOWANDA B. 
Évaluation :
5

Great experience

MARON P. 
Évaluation :
3

I was overcharged for fuel and I took pictures as requested and submitted them and I was still charged 33,25 $ additional. I want a refund but the customer service hold time was over 30 minutes. FRUSTRATED!

TERRENCE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ISLAM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALVONO F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos R. 
Évaluation :
5

Availability of more vehicle for the location, especially the 19,95 $. The van is hot cake.

FOLARANMI I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tresa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEVON T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARCHIE S. 
Évaluation :
4

The location was good except I don't live near there and you couldn't get me a truck near me. I was told three different locations by the time it was over. Just a big run around. It wasn't either locations fault it was U-Haul on line that let me down

MICHAEL C. 
Évaluation :
5

Great service at pickup and drop-off. Truck was nice with great seat, air, usb and 120v power. Only issue was driver side door didn't seat perfectly. I had to close it twice a couple times to get it to fully latch. It was ok for me but might not be doable for all customers. I think the insulation seal was just a little big. Just FYI to fix it.

MARTIN M. 
Évaluation :
1

Customer service was TERRIBLE !!!!! UNPROFESSIONAL workers ..... I had to walk out & find my own truck by it's NUMBER on truck !!! Truck was not CLEAN inside & WINDOWS were very DIRTY inside & out !!!!! TRUCK road very bad !!!

MARILYN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RITA S. 
Évaluation :
3

We received the truck on low fuel so we had to go and fill it up. They also told us we could pick up the truck at 8am and then after traveling there it did not open until 9am. This added stress in the morning when our movers were waiting on us to start.

STEVEN MARK D. 
Évaluation :
5

They are doing all the right things at this location.

NORMAN T. 
Évaluation :
5

It was all good

DIANA R. 
Évaluation :
5

Devonte was extremely helpful. He was very patient with my many questions. Will be using this location again.

Michelle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAKESHA J. 
Évaluation :
4

The location of the truck was wrong, other than that everything was great.

Shannon T. 
Évaluation :
5

Was great service

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Mariah was awesome from the time i walked in, she knows her stuff. She is very courteous, helpful and she goes above and beyond. I will be recommending this location to all of my friends andfamily.

SHERMAN G. 
Évaluation :
5

Stay the same

CHARLIE J. 
Évaluation :
5

The service was over the top! This gentleman went of in a rain storm several times not only to help myself but a few different customers. This is not the typical level of service I would expect. He made me want to think of a reason to rent from uhaul again. I won't be going to another center even the two locations closer to my home.

ASHANTA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VICTOR F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW DAVID S. 
Évaluation :
5

Customer service is always great here! No complaints.

CAPRICE L. 
Évaluation :
5

Na

RAFAEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denzor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIKKO R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lanatia T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chameko D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONNETTA T.  |  Expérience générale 
Évaluation :
5

When scheduling via Uhaul.com the original location picked did not have the size truck we requested. We only found this out because I called the location the day before to confirm, was told they didn't have that size truck and hung up on. I was able to call uhaul directly and about 40 minutes later was able to locate the correct size truck at a new pickup site. It would be helpful when originally scheduling if a certain location doesn't keep that size truck available that you aren't allowed to pick that location for pick up. The movers that helped us had suggested we call to confirm because it happens frequently, so this must be a regular problem.

Daniel K. 
Évaluation :
5

I moved out 6/2/21 And not on 6/11/21

Juanita C.  |  Expérience générale 
Évaluation :
5

Nothing I can think of

DANDREA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMYKA W. 
Évaluation :
5

I was pleased with storage and truck rental i only had 2 issues the cleanup fee is high and if late by a few hours on an all day rental charge become 2 days.

LAWONDA P.  |  Expérience générale 
Évaluation :
5

I've never stored furniture before and was worried my new furniture would be damaged or smell bad. This place was awesome my furniture looked and smelled the same as it did when I put it in. Extremely pleased would gladly do business with this location again.

lori g.  |  Expérience générale 
Évaluation :
5

I was very pleased with the customer service, product knowledge, and professionalism of the staff.

ANNE S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brenda W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shonta b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QUANDONDA C.  |  Expérience générale 
Évaluation :
5

No silly it’s clean staff was courteous I would recommend it to everyone excellent job thank you

Solomon R.  |  Expérience générale 
Évaluation :
2

The doors to the storage units were very weak and flimsy. They can easily be kicked in even with a lock on. The wait time for service was often very long in the office and the man at the desk made many errors at check-in that caused him to restart my transaction multiple times before finalizing. Staff were short with their answers and would walk away when trying to ask them questions or get clarification. Lastly, I was not able to reach anyone via phone at the office and was routed to the main uhaul number every single time causing me to have to find time to come in before they close at 7 PM which I never had time to do to ask simple questions that were never answered. At check-in, I asked for 24/7 Access and was told the computer wasn't working properly and that I would be able to add that later. I was never able to reach anyone by phone and when I did come down one day an associate told me she would add 24/7 Access to my unit, but didn't. Dealing with uhaul for my out of state move has been a very miserable experience from truck rental in CT, to storage in Illinois to truck rental in Illinois. Staff are rude and practices are not transparent leaving the customer feeling uneasy. I would never deal with uhaul again and I will ensure no one I know deals with you either. Further I will be leaving reviews on other platforms.

Feras M.  |  Expérience générale 
Évaluation :
5

Devonte has excellent customer service skills and goes above and beyond with patience

Lenora H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maricela S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamika B.  |  Premières impressions 
Évaluation :
5

Customer service lost a thousand percent the manager was a thousand percent very the best I will recommend thank you

Sheila B.  |  Expérience générale 
Évaluation :
4

The Manager, Devonte Blackburn, was extremely helpful and friendly along with the staff. I am a very satisfied customer and will definitely recommend to others.

Renee H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chatauna K.  |  Expérience générale 
Évaluation :
5

The staff was so helpful!

Jennifer H.  |  Expérience générale 
Évaluation :
5

The staff were super friendly!

Jennifer H.  |  Premières impressions 
Évaluation :
5

An enjoyable experience with well qualified, friendly and helpful staff!!

JOE S.  |  Expérience générale 
Évaluation :
5

The manager was friendly and helpful.

june t.  |  Premières impressions 
Évaluation :
4

The customer service was very good!!!#

Agnes M.  |  Premières impressions 
Évaluation :
5

Very convenient and hassle free

Katherine R.  |  Premières impressions 
Évaluation :
4

Na

Folie L.  |  Expérience générale 
Évaluation :
5

I never had a problem when dealing with this location. Everyone was helpful.

Arlena W.  |  Expérience générale 
Évaluation :
5

I had the pleasure of being assisted by a very competent young man on yesterday 4/30/19. He had mulit-tasking down to a science. Mr. Blackburn definitely deserves his own site. GOD Bless!

Jasmine b.  |  Premières impressions 
Évaluation :
5

The young man that worked on October 22nd in the evening he continued to work until we got everything done I highly recommend this gentleman for the highest award that you have we need more like you"

Erica L.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page